Why You Should Avoid Purchasing a GE Combo Washer Dryer - Failures Revealed

Подписаться 14 тыс.

Просмотров 7 тыс.

50% 1

Do not buy a combo washer dryer. I know, this is a hard pill to swallow for those of us who have dreams of a quick, smooth laundry process, but in our 9 months of experience, I can personally tell you that this machine is NOT ready for the sales floor. This isn't must my observation, but also a few friends who also purchased these machines right out of the gate.
SPEED QUEENS:
DRYER: rstyle.me/+NFGLdPAmjS2BC7-X0r...
WASHER: rstyle.me/+qQZMJnaFUIYIuprjkt...
GE Brush Set: amzn.to/4bkJ0wQ
Pet Mat to keep floor dry: amzn.to/4bpDdpP
Dryer Vent attachment for Dyson: amzn.to/3Y178Rq
(The above links are commissioned. This does not raise your cost, but does pass on a commission to me if you purchase! Thank you for using my links!)
So what went wrong? Error Code 353, otherwise known as a critical compressor overheating, on repeat. This left us with clean, wet clothes. While not ideal, at least we could air dry at that point. I called for a service guy, and one was dispatched the very same day. Awesome, right? The problem was, he left us unable to WASH or DRY, with a guess of 5 to 7 business days for him to get the necessary part (new heat pump) and return.
Fast forward 5 days, and I received a call from the service company. The part was on back order for the next SIX WEEKS! Already almost 1 week in, this meant approximately EIGHT WEEKS without any laundry in our home, during baseball season, with 5 games per week.
Luckily for me, the customer service team at our appliance store is amazing, and replaced it with the Speed Queen set we were eyeing from the beginning. Speed Queens are know to last an average of 25 years, and are the recommendation of every appliance guy we've spoken to in the last few months, as well as the salesman.
If you're looking at a new laundry set up, and want a product that will last, it is NOT a combo unit. Hopefully they will improve on them as time goes by.
Music Courtesy of Epidemic Sound:
www.epidemicsound.com/track/E...
www.epidemicsound.com/track/M...
Shop my Amazon Store: www.amazon.com/shop/thehometownhomestead
(Commissioned links. I make a commission if you use my links, and your price does not go up! Thank you for using my links!)
#GECombo #GEAllInOne #SpeedQueen

Опубликовано:

18 май 2024

Ссылка:

Скачать:

Готовим ссылку...

Добавить в:

Мой плейлист

Посмотреть позже

Комментарии : 74

@billb8262 День назад

I just got this machine recently. Will keep an eye on lint buildup and look to follow the videos others posted about fixing this issue. Praying it keeps working as well as it works now. I love it so far, but time is the real indicator and I haven't had it long enough.

@calivalley9056 Месяц назад

I have this unit, took me week to figure out there was an issue. The filter allows lint to plow by and blog the heat pump coils, cuaseing it to increase dry times and over heating. However, there is fix, a couple videos on RU-vid show the fix, add weather stripping to back, and bottom and top. I did this and now have never had any lint in the lower drain plug filter. Works great now, no issues. I was super frustrated until I figured this out.

@rd1313 Месяц назад

I know exactly the post you are referring to. I am using the silicone sealant around the filter. I also clean out the filter and area after EVERY use (and when using the new Pet hair feature, I clean the filter before the wash starts, to remove hair and dander from the filter). I've never had clumps of lint inside the filter chamber. My machine is 7 months old and I really love it. Fingers crossed that the machine will last - for both of us. Good luck!

@ashleybarney88 Месяц назад

I have had my GE all in one for about 3 weeks and I adore it. I am a bit nervous about longevity, so I am diligent about cleaning the lint and got those lint brushes. We did purchase a warranty just in case, but man laundry is a breeze right now!

@thehometownhomestead Месяц назад

I know! We did love the ease. I hope you don’t have the same experiences we did. It was smooth sailing for 7 months. Keep it clean for sure!

@martiamatters8710 11 часов назад

Me too love this machine I clean the lint

@leandrogonzalez9354 25 дней назад

this product deserved an automatic class action suit. everyone should have gotten a refund for this issue. we have the same model. pump failed twice now.

@thehometownhomestead 25 дней назад

It’s SUCH an awesome idea… it’s just not there yet. I’d escalate and ask for a refund. Sorry for your bad luck!

3 дня назад

We are currently exploring this option and gathering information needed to start discovery. Would you like to provide more information?

@rd1313 Месяц назад

Geez. 9 months isn't very long. My machine is 7 months old. Fingers crossed. I really hate to have to go back to a 2 machine laundry and outside venting of the dryer. Thanks for the recommendation. I sincerely hope I won't need it.

@thehometownhomestead Месяц назад

Same here. My husband wasn’t happy with the outside vent being back in the game, or the 2nd machine. That said, it’s WAY faster, and we haven’t had one thing stuck in the door gasket completely soaked. I really hope they nail it down, but it just wasn’t here yet, no matter how much I cleaned it. Best of luck!

@N.T94 8 дней назад

I heard SQ is the best in US, but nothing can compare to the front load washing machine washing results. Yes theres is room for more improvement for sure. But the results are better in terms of washing then top loads. There is tons of proof of that. Congrats on the new units

@dauntiekay2768 2 месяца назад

Love my Speed Queen!!!

@thehometownhomestead 2 месяца назад

Yes, we wanted an all in one, but now that we’ve had both, I’m sold on them. Fast, simple, and effective.

@martiamatters8710 11 часов назад

Me too

@harveyeverafter Месяц назад

Oh no! We got one a few months ago based on some of these RU-vid reviews. Crossing my fingers that this is not an issue across the board.

@thehometownhomestead Месяц назад

Crossing my fingers for you! It’s definitely a fabulous idea, and I hope they work out for others better than they did for us.

@ndhonda1282 Месяц назад

I have the front load speed queen. This thing is the best washer I’ve ever had.

@thehometownhomestead Месяц назад

We’ve had an uneventful laundry room since we got our SQ set. Clean, quick loads. No warnings. No nonstop maintenance. I’m happy with the swap, although I do wish the other had panned out better.

@ndhonda1282 Месяц назад

@@thehometownhomestead yup you push the start button and it actually starts. No sensing or any of that fancy stuff. It starts filling immediately

@shellysmith5145 13 дней назад

My combo is 8 months old and I’m starting to have problems with drying. I have bragged on this machine to all of my friends how much I loved it! No error codes yet, but trouble is definitely brewing. I’m so sad!

@thehometownhomestead 12 дней назад

Clean out your lower filter but be ready for a flood. When mine started having issues drying, that thing was full and I had even cleaned it within the month. Gallons of water backed up. Be prepared.

@shellysmith5145 12 дней назад

@@thehometownhomestead I do clean that regularly. Even when it’s freshly cleaned I can get a load that absolutely won’t dry. I have 2 choices when that happens. Hang my dripping clothes on the clothesline OR start the load completely over from scratch, including wash. That has resolved it each time so far, but I’m afraid that won’t always work.

@bibidi2568 11 дней назад

You need to purchase the top filter modification kit or do watch the video and do it yourself. The problem with the GE all-in-one compared to LG and Samsung is that it doesn't have a self-clean mode that rinses the coils on the heat pump and when the lint gets pass the filters and settles on the coils it causes the unit to fail.

@kyssy7744 5 дней назад

@@bibidi2568 Where can I purchase that? I’m also having drying issues.

@elizdiamond13 2 месяца назад

lawd and I'm literally pondering getting 2 to put side by side ugh

@thehometownhomestead 2 месяца назад

Well if you have 2, the 2 month wait for parts wouldn’t be so terrible? 😆 I don’t regret the purchase, but I’m grateful to have my Speed Queen set now. Sometimes the “new/cool” toy just isn’t quite ready. Good luck with your purchase.

@Breeze210 12 дней назад

We’ve had ours for a full year now with zero issues ever. We don’t do laundry excessively so that could be why. We do a load every other day. I did buy the factory extended warranty so I should be fully reimbursed if anything were to ever happen. And I’ll gladly have them replace with the same unit. Not to impressed with the other combo units that have hit the market

@thehometownhomestead 12 дней назад

@@Breeze210 we typically did 1 load per day, so twice the usage. I was grateful to have the extended warranty also. Good luck to you!

@englesledgehammer 6 дней назад

I would be surprised if you get less than 10 years from the Speed Queen set, but I would be far more surprised if you get more than 20 years. Speed Queen is good with regard to reliability, and they are way better than the GE, but they are not as bulletproof as Alliance wants people to believe. Also, this TR set has a different wash action from traditional top load washers with agitators (& the TC series). My experience is that its cleaning performance of the TRs is on par with top loads that don't have an agitator, but can't compete with traditional agitators or with front load washers. I will be interested to hear if you find it adequate for the laundry you do.

@thehometownhomestead 6 дней назад

At this point, clothes are cleaner than our Maytag (the set we initially replaced) top loader without the agitator. Also cleaner than the GE. I rarely have a shirt come out with spots still on it, even without spot treating all that the kids come home with. 😆 Even with the GE, I often had to run their shirts through a 2nd time with stain remover to get them clean. I was aware of the difference in the TC and TR, but thought this one would be best for us. I’ll keep you posted if a problem should arise, but so far so good!

@cokeiceeeee Месяц назад

i have both speed queen and ge combo. My all in one is in my house and the speed queen is in my garage.

@thehometownhomestead Месяц назад

The wait wouldn’t have bothered me if I had the Speed Queen backup!

@Kathy81010 6 дней назад

What vaccum attachment did u buy to clean the lint?

@thehometownhomestead 6 дней назад

Here’s what I grabbed. (Affiliate link) Dryer Vent attachment for Dyson: amzn.to/3Y178Rq

@passion4drawing289 Месяц назад

We are having the same issues.

@passion4drawing289 Месяц назад

Had first repair tech out. Even tho we showed him a picture of error 353, he said he couldnt find anything wrong.

@thehometownhomestead Месяц назад

Then it will happen again. It gets more frequent. I’d record it and complain to GE if they don’t fix it. It’s reaching a crazy temp to throw that error,

@agathareimer2924 2 месяца назад

That sucks that your washer/dryer quit in you. No mom wants to go sit at a laundromat to do laundry ever.

@thehometownhomestead 2 месяца назад

You are correct! That said, my mother-in-law is a lifesaver and lives 4 minutes away. She took care of it for us, so we didn't have to use a laundromat. Thanks for watching!

@agathareimer2924 2 месяца назад

@@thehometownhomestead I'm happy for you that you didn't need to go to the laundromat. Thankful for family.

@thehometownhomestead 2 месяца назад

Every single day!

@dianamilburn1743 2 месяца назад

Happy to see you were able to get good customer service in swapping out your washer/dryer!

@johntaylorjr4344 3 дня назад

First of all I just can't justify two hours for one load. The front loading washers at the laundromat I go to are excellent at cleaning and only take 22 minutes. The dryers take 30 to 40 minutes to thoroughly dry even large loads. And that is entirely too much work and effort in maintaining the machine. Based upon your review and the problems you and others describe, GE needs to discontinue this product. Like I said, I can't justify two hours to do one load when I might need something right away, so to speak.

@RandomDudeFromSomewhere 15 дней назад

OMG, we are 8 months in, getting this same fault code…and the runaround from GE, who told me they didn’t know what it was…as did their service tech, who also told me he couldn’t move the unit to service it. Class Action lawsuit anyone?

@thehometownhomestead 15 дней назад

@@RandomDudeFromSomewhere our repair guy was helpful, but for the fact that it wouldn’t even wash when he left. They definitely know what the code is, because you can Google it. 😆 Maybe your guy isn’t strong enough to move it? That thing is a beast. Tell them to send help and fix the dang thing!

@RandomDudeFromSomewhere 15 дней назад

@@thehometownhomestead he told me GE wouldn’t pay for another person to come help move it. I contacted GE directly and they told me the same thing. My wife and I are going to find a new, stackable set and get rid of this one. I doubt I’ll be able to get any sort of refund like you did, but will try. But I will never, ever, purchase another GE product.

3 дня назад

Working on the class action. Would you be interested in providing more information?

@kimseymour863 2 месяца назад

My rule of thumb: NEVER buy the first iteration of a new product!

@thehometownhomestead 2 месяца назад

Well, with the known longevity of the Speed Queens, it was our only shot before we’re 70, and empty nesters. 😆

@melindadenham8039 2 месяца назад

Oh I had GE wash machine Bad News Will not have a GE washing machine again. Bad News 😮😮😮

3 дня назад

We are in this horrible place. The good news, my husband is an attorney and we are currently doing the research for class action. Anyone interested, please reply here as it will help us continue to move the case forward.

@stevek4622 18 дней назад

Our unit broke at 12 months, they were unable to repair the unit. GE is replacing it with a new unit

@thehometownhomestead 18 дней назад

I’m glad you were able to get a new one!

@stevek4622 18 дней назад

@@thehometownhomestead , It wasn’t our choice, we pushed for GE to give us a conventional washer and dryer but they refused. They did extend the warranty for two years

@mikeray4002 9 дней назад

This issue has been well documented for over six months some simple weatherstripping, correct it plus it never hurts to shop vac the coil every so often just like you’re supposed to do with your refrigerator that nobody ever doesIMHO And I did reach out to GE customer service and detailed this issue as well as the quick field fix lol that was three months ago never heard anything back but they may be designing a new filter Plus, you should be cleaning the lint filter after every cycle common sense says just like you would do after every cycle on your dryer In my opinion, GE never should’ve said to only clean every five cycles that was probably done as a marketing convenience factor ploy. Unfortunately, also sounds like you were the victim of a repair person that was not very bright. They should not have left the unit down and out. They should’ve left it to where you could still continue to wash only so that is on them.

@thehometownhomestead 8 дней назад

While I do appreciate that you can fix some of the issues with weatherstripping, I still maintain that the machine should be able to be used as the manufacturer states without the unit overheating multiple times per cycle and experiencing a “critical” failure.

@donnajones1348 2 месяца назад

Water and electricity do no mix so I have a hard time thinking this is a good thing. A washer is one thing a dryer on a larger circuit, no thanks. Good luck to you

@disqusrubbish5467 Месяц назад

What? Everybody has done this for 50 years. Or more.

@DJKiuru Месяц назад

this unit actually connects to a regular outlet 15A 120v

@niuhuskieguy Месяц назад

This machine uses a heat pump for the drying function.

@XDeathXSS 13 дней назад

Easy fix. See the small mods people are doing tonthe lint filter. Make sure you add foam or electric tape around it

@jeromedavis8575 2 месяца назад

GE is stupid crap! Speed Queen is the indie rock of washers and dryers.

@thehometownhomestead 2 месяца назад

I have to say, I have been super impressed so far. Thanks for watching!

@spazzman90 18 дней назад

Yeah, maybe old Indie rockers who think they can get $100 for the cheap seats.

@peteraleksandrovich5923 22 дня назад

Speed Queen is extremely expensive, so that's not an option for most people.

@thehometownhomestead 22 дня назад

My Speed Queen set was the same price as the GE at the time of purchase, when adding the extended warranty for the GE. Anyone looking at the all in one can afford one of the 3 levels of the Speed Queen offerings, specifically because you rarely NEED to replace both pieces at the same time.

@spazzman90 18 дней назад

Those speed queens she has a very similar to the old Whirlpools that they built for decades. Used the same parts the whole time. And the parts are all still available and cheap. Anyone who wants to go back to this old tech, should just grab a set from the 90's for a couple hundred bucks and be done.

@jthorpe1989 20 дней назад

You should have known a single machine is not going to hold up for a family of seven not only that you're sticking a brush inside hitting the coils who knows if they're all bent now

@thehometownhomestead 20 дней назад

They were not bent at all. Would you have left the wet caked on lint as an alternative to cleaning it off? If it can’t hold up to 1-2 loads a day, then it shouldn’t be on the market.

@oldmaninthemirror 2 месяца назад

What a piece of crap device

@thehometownhomestead 2 месяца назад

Expensive Boat Anchor was the affectionate term around here for a time. 😆

@jeromedavis8575 2 месяца назад

@@thehometownhomestead GE is stupid crap!

@magusofthebargain 24 дня назад

That's because it's not a dryer, it's just an overpriced washing machine that is sold as a washer dryer combo. We don't currently have the technology to make a washer dryer combo, unless you count a robotic arm that will load clothing from your washer to your dryer for you.