Brother when I tell you I’ve been up all night trying to factory reset my computer because I’m getting ready to sell it… it’s now 1am and I been doing this since 4pm… I finally found your page and this was the answer after the factory reset refused to work… I truly thank you and appreciate the time you take out to give us this help…
Really helpful guide - thank you. I knew the general principles and have done installs in the past but I wanted something tailored to recent versions of Windows (specifically 11). Nice clear walkthrough and some good tips and explanations as to why you might want certain options. I wanted to do a fresh install as about to give a laptop to a relative so wanted none of my Microsoft account details left on it (home or work). If nothing else it would lead to confusing messages for my relative. Bonus tip was the benefits of setting up a local account on the machine as they will have a Microsoft Account but I do not know the details. We can now hand over a working laptop and sort that later if that's what they want. Thanks again. Now subscribed to your channel.
I don't usually write any comments, but this video is incredible! Attention to detail, awesome pasing, excellent explanation and pretty cool tips along the way... It's just a well rounded awesome video with everything I was looking for. Thank you so much! Please keep helping people like me !
After watching the fourth video by this gentleman, I have decided that I trust him so much, I would join any cult he is leading, vote for any office that he’s running for, and probably let him borrow my car with my daughter. I trust him that much joking aside. This man has saved me hundreds probably hundreds of hours of grief and stress that I have been dealing with after building my first PC. I had several of those “God, where was this guy last month?!” moments. Thank you sir for the help!
I just wanna from the depth of my heart, thank you so so much ❤️🙌. You have saved me, I thought i had no options when i was locked out of my pc after it crashed and the system was corrupted. I was worried for days thinking about another expensive bill to fix or buy a new pc. You have saved me time, money, stress. I wish i could buy you a crate of beers or something. I literally cannot thank you enough. ❤❤❤
Thank you. I appreciate that so much!!! There are links in every video if you want to support me chsnnal, but it's not necessary. Your comment warms my heart
Mission accomplished but I went about it in a much different way. I did what you recommended with regards to deleting all the partitions including the recovery partition and then I had to do everything else through command prompt/DOS. Luckily I could select the repair option & was able to access the DOS box. ;) It wouldn't let me format otherwise. I was able to use the same method as I did in order to fix a flash drive earlier in the day. Diskpart. Then once formatted I had to change it to GPT through DOS as well and like magic I now have windows installed. I can't thank you enough for your help as much of your advice came in very handy. I will stick to using local account for now and avoid Microsoft as you recommend as well. So I have a wiped internal hard drive now and that's just fine by me. Thanks man.
Most thorough video I’ve seen on wiping so far, thank you 🙏 one question, if I just want to wipe all the drives to recycle or donate my pc, I just delete everything listed in that Setup window? Cheers,
That's what I would do. Plus maybe connect the drive in an external enclosure (such as this: amzn.to/3N5HOTE) and run a scrubbing program on it. Probably overkill if there is nothing *ultra* private you want to disappear 👍
You should mention that some people might need to install a LAN driver from the mobo manufacturer after doing this. After doing this video, I had no Internet connection. Had to install the Lan driver via USB. It's a minor inconvenience but some people might not know to do this.
Agreed. I mentioned the importance of backing up drivers in another video for this exact reason (EVERY Windows user should do THIS *right now*! ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-OWPjOgAjr4o.html), but you're right, I should have mentioned it again here. Usually a LAN driver is embedded in Windows, even a generic one. It's kind of rare for Windows to not give you ethernet capability. Thx for the tip 👍
so just incase, u had issue like i did while trying to sort out the local account, here is what i did turn of ur pc (press and hold the power button until the screen go blank), try accessing the advanced settings go to configuration settings and locate the "hot key" section, turn it off, save changes and restart system, this should fix it, i fixed mine following these steps, don't forget to go back and turn it back on after succesfull installation
Unfortunately you can't download a Windows installer anymore, but you can always try F8 at startup and try safe mode, hopefully see if that works and maybe troubleshoot from there
Many thanks for the videos you upload, I've had a lot of help from them. Re the recovery partition, is there any possibility this may / could also be or get infected. Thanks, best wishes for a great week.
Also, if you're re-loading Windows from the recovery partition of a very old computer (like mine) that was running, say, an older version of Windows 10 or maybe even Windows 8 when you bought it, you will spend a very looooooong time after your computer is up and running again downloading and installing service packs and patches to this older windows version to bring it up to date. Whereas if you use the method described in this video, presumably your recovery stick will load a fairly current version of Windows 10 or 11 and you won't have to spend days bringing it back up to date.
Some of the screens here ring the bell. I also reinstalled my Win10 earlier this year, also HP. But instead of going this complicated way, I downloaded their recovery tool, it needed a usb larger than 32GB and followed instructions. I had my data backed up previously. It took me throughout the entire process and got my Win10 freshly installed, whether it needed some extra driver or not. The manufacturer's own recovery tool should have contained all that was needed. That was my experience.
Agreed, that's usually the best option, especially since it's guaranteed to make it factory perfect. And usually the recovery creation option is preloaded so you can make your own disc. Sometimes you have to go to the vendor, and it's not always free. Glad you got it squared away 👍
@ <a href="#" class="seekto" data-time="962">16:02</a> I wish you asked the viewers to disconect the internet cable from their PC because it automatically connected me to the internet!
A Windows reset just replaces the Windows system files and *supposedly* will get you working again. It gives you the option to save or delete your personal files. It does not keep any programs you have installed after initial setup
Wasn't having too much issues. Nothing too major, but my reagentc was disabled and I couldn't enable it for whatever reason. Something probably happened to my Recovery Partition so I just shoved all my files in a 1TB HDD and clean installed Win11 with my ventoy drive. Obviously, everything works like new now. Having a lil USB with everything you might need is sweet. 🤘 EDIT: Also, a little bonus. My Windows 11 ISO is a little bit older so I didn't have to worry about MS account bypassiing. Made things easier for me. Updated everything when I got into Windows. ✌️
Thank you so much for making this. I had done this once before, years and years ago, but could not remember every detail and nothing like a clean copy of Windows. Over time we collect so much junk that clogs up and slows down our system. Have you got a video about a good backup and restore? So that when we do a clean install of Windows, we can then restore our pictures documents and videos, to the new one. I use File History but it seems to encode all the back up files. How do we restore personal files to the new copy of Windows? That would be an awesome one if you have a link to that as well.
Thank you for the comment! No, not exactly as you asked...but i did make a video on how to backup your personal files IF you can still access Windows. Looks like I need to make another video! Thanks for the idea 👍 The definitive guide to backing up your PC ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-kDYKLzm-EMo.html
My PC’s hard drive melted down in the Spring of ‘22. All my data-SW, music, & files-is on other drives, SATA & USB. I have a Belarc file that tells me what I have installed and what versions. New drive in, reload OS, install critical SW, and back up in less than 6-hours. The key is having files on other drives and having backups.
Forget the Library computers… Admin rights are required to run that tool… because it uses DISKPART to wipe and format the UFD (USB Flash Drive). Other than that, good video. 👍🏻 I run WDS with MDT from an ESXi Host VM.
There is a Powershell command that can backup the drivers. Reinstalling the missing ones is similar in a way to doing that thing with the rapid storage. Just make sure to put them on a drive you won't be wiping. I had a laptop that came with Windows 11 and I backed up the drivers this way from it before going to Windows 10 and they all worked. Windows 11 is just Windows 10 with more spyware and that annoying "click to show more" in all of the menus. In the early days of Windows 11 there was a registry fix that removed that annoying part of the GUI but Microsoft in their infinite stubbornness made it not work. They are just too stubborn to let you have a tolerable version of Windows!!
This video is is similar to your video from a month ago titled: "Windows PC company locked? Here's how to get around it!" That video saved me a lot of money. Following your video (DIY) instructions, I was able to unlock and restart my Dell computer after using the USB to download and copy "create windows 10 installation media" and then uploading it to my then locked Dell (2020) windows 10 computer. However, I did not have any important documents/files on this computer; therefore, I chose to wipe it clean. Lol 😊
Thank you for this! Do you have a work-around for the “newer computers” to bypass the connect to internet once installed? The F10 prompt wouldn’t work to pull up cmd prompt when on that screen- and was only allowed to move forward once I connected. Thanks!
First of all, thank you for this amazing video. I would like to ask if this process allows me to wipe only the C drive while keeping the D drive as it is?
Hi Scott, Thanks so much for the video. A question about that is when you are at the Media Creation Tool For example, originally my laptop came with Windows 10. But is compatible with Windows 11. In that case, which Media Creation Tool is the safest to download? Thanks again and Take care.
I’m downgrading from 11 to 10 because my laptop is having a lot of bugs with windows 11 and this was really helpful thanks!! I’ve reset my computers before but I’ve never done a clean install from a usb and had no idea how to do it
when I go to the folder to load the drivers the drivers are not showing up in the folder at all so I can't select anything, and I followed your video step by step
Something is wrong. After following your video with an apparent successful install, I'm back at the "Install Windows 11" screen. Or is this related to setting up drivers etc.
Hi I haven't watched or used the information in this video yet. And new subscriber as well. I have a question. My computer has a virus, (I don't know what kind or name of it) , and I want to try to save the photos before I do a complete wipe. Any suggestions for how to save photos? The computer is a Dell Optiplex GX 1, running Windows XP . Thanks in advance for your response 🙂
Thank you for the sub! To answer your question, if it were me, there's two ways to do this. One is to remove the hard drive and install it in another machine or external drive reader as a secondary drive. Then you can access your files and copy them off. Replace the drive and reinstall Windows. The other option is to create a Hirens utility disc on an empty flash drive. You can boot to that disk and copy the files from within its Explorer-like interface. Once you have your files, you can safely restart the PC and reinstall Windows. Here's how to create the disc (the first is a Windows installer, then second is the Hirens). Hope it helps! [2024 MEGA update!] 2 USB boot drives EVERY Windows user should make before it's too late! ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-pi3haU6h1es.html
@@AskYourComputerGuy But what about the virus? If I save photos to another external drive, won't the virus be in the new external drive with the photos? I'm confused about the virus. Thank you for your help in advance.
is it possible when using windows firewall to remove all incoming & outgoing rules, and only allow basic ports outgoing for Http/s, dns, time-sync, etc... ???
Back in the old days,when I was repairing and selling pcs as a side line,I used to do Format C:/mbr to completely eliminate a virus infection prior to reinstalling Windows. I haven't used Windows since Win 7 was deprecated so I don't know if that command is still valid.
I tried to download the rapid storage technology for my laptop but there are only a networking, chipset, audio, graphics, card reader, pointing device, Bluetooth, camera, software and utility, and ELAN fingerprint driver. I’m stumped by this and when I downloaded intels rapid storage technology file for any intel device It was only an exe file not a folder. I am confused and could really do with your skill and knowledge of this to help me soon. Thank you so much :)
@@AskYourComputerGuy thanks man! It worked! Though it only worked after I did a command in the terminal for the exe file but the laptop is up and running :)
If you download the installation media flash drive on a computer that you suspect may have a virus, will it still be a clean install or might it be infected?
It’s always a possibility that a flash drive could be infected on an infected machine. Ideally, you want to download and install the flash drive on a clean machine, then run it on the infected machine. If you don’t have any other choice, it’s 50-50.
Hi Scott: 8/8/2023 My old computer with Windows 8 stopped working. After watching many of your videos, I (1) replaced it with a brand new Samsung SSD, (2) reinstalled Windows 8 and (3) upgraded successfully to Windows 10. I was very happy with it. 5/5/2024 After my computer acted up with the blue screen of death, I reinstalled (1) Windows 8 and (2) upgraded it to Windows 10 within 3 hours. 7/25/2024 I got another blue screen of death. I ran out of luck this time. Now I successfully reinstalled Windows 8 and CANNOT upgrade to Windows 10. Back in November 2023 I created a Windows 10 installation media USB and ran it 2 days ago. It asked for the Windows 8 product key and I did not have it when I wanted to keep my files and applications. I do have a Windows 8 product ID though. Will it work if I contact Lenovo tech support and get the product key? I wonder if the new Samsung SSD was defective. I am now also considering purchasing and replacing it with a new WD hard disk drive. If I do put in with a new WD hard disk drive and follow your instructions in this new RU-vid, will it work? Thank you.
Yes I would try to get that key. That's likely why you can't upgrade to Windows 10, because Windows 8 isn't activated. And to your last question, yes it will work even with a different drive. Just have to activate Windows first
@@AskYourComputerGuy Sorry I did not make myself clear earlier. My Windows 8 was activated when I ran Windows 10 installation media USB. Do you still think no Windows 8 product key was the culprit? I watched other RU-vids on this topic and read there were folks still ran into trouble when ran Windows 10 installation media USB from Windows 8 because with Windows 8 product key CANNOT and will not work when Windows 10 installation media USB. Is that true? Thanks for your quick reply.
1 more step that should be taken BEFORE doing a fresh install, would be to get the Driver's for that computer, from the manufacturer of that PC! Otherwise you could be WITHOUT a way to connect to the Internet since Windoz may not figure that Network Driver! --- Yes, I do understand about possibly keeping the Recovery Partition. I've worked on computer since 1976. I was a Network Engineer for 45 years
Yo idk if youll reply but ive been having to do this method for over like 9 months now and every 1 or 2 weeks i get a blue screen of critical process died or memory management i took it to repair shop twice but it still kept on happening whatdo u think i should do as this happened not too long after i got my new pc like 3 4 weeks in. Before this happened i did a disk cleanup and goofy me wanted more fps in a game and the vid i watched told me to do that so id did and after a bluescreen, if that helps
What about license and activating? Will it just be ok, or will "windows not activated" message appear in a week, and i will need to reactivate it? This question is consurning me because i've never activaged windows 10, just updated from windows 8 years ago
Activation is tied to the hardware once done. You will automatically be reactivated with a digital license. I've done it thousands of times, never an issue 👍
at <a href="#" class="seekto" data-time="1084">18:04</a> , another way to do that is to turn your router off , aka , pull it's plug out of the wall socket . This makes no internet available .
Is there an easy way to say get factory drivers for say an HP laptop when doing a clean reinstall of Windows? I believe they came with some sort of driver disc you'd load, but when buying used, those discs usually aren't included. I had read of HP having a program you can download that would automatically install factory drivers? I had a computer in the past where the manufacturer sent me a replacement hard drive. And I took an image of that drive to save in case I need to do a fresh install as it came with the factory drivers and things already loaded.
I would 1000% use DriverMax, save your drivers to a flash drive and reload them after Windows reinstall. And it's free EVERY Windows user should do THIS *right now*! ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-OWPjOgAjr4o.html
Give TronScript a try. Read the instructions and the pinned comment, but it's a pretty bad a55 script! Clean ANY malware or virus off ANY Windows computer with one FREE and SIMPLE program! ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-9hWwY8Lo4ag.html
That 00f error could be a lot of different things, from driver failure, failing hard drive, bad boot configuration. I'd recommend watching this and start troubleshooting using Windows troubleshooting tools: BSOD | troubleshoot & fix *ANY* Windows Blue Screen of Death ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-cp5qbrKrDME.html
I have a Microsoft Account. That way I can get all my Windows updates. Then i have a Dell and can get all my Dell updates too. Question, If I do have a Microsoft Account how do I get my updates and No Serial number to download the updates. I do this process all the time. takes time, but well were it.
I don't use a Microsoft account and I get Windows updates with no problem. You don't need a Microsoft account to get updates. Just an activated computer 👍
I have a W10 laptop computer that is small enough to put everything on a USB drive. Can I copy the whole hard drive onto it, and if I have to clean the hard drive, to use the USB as a direct copy?
@trustabyss If your talking about me since my laptop is busted and it's the only pc device in the house I did not have the option to make a bootable drive from a pc. So I researched and seen with android you could make one with your phone using the app ventoy. I went to Walmart and got a onn usbc to usb adapter and a sandisk 32gb usb. With that I then followed yt video instructions on how to make a bootable drive with your android phone using ventoy. This is one of the videos I watched: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-r063g_Wtt24.htmlsi=HPnK-vDZCbE55OzF I can attest to the fact that it does work.
Great information thank you. Is it possible to use this method to kill off windows 11 and get windows 10 back?Windows updated to 11 without my consent & screwed up my laptop 😢
100% yes. I'm working on that exact video for detailed walk-through, but yes ...wipe the existing installation and install Windows 10. Basically the exact same as the steps in this video, just different OS :)
Hey, I know I’m a few days late on this video but accidentally deleted the recovery partition when deleting the other partitions. Every thing seems to be working but is there something I should do to safeguard myself going forward?
You can 1) reach out to your OEM manufacturer and get a copy of a recovery disc (if they still sell them) or b) create a Windows installer disc as well as a Hirens utility disc and that will solve 99.9% of your issues if you ever have a Windows issue 👍 [2024 MEGA update!] 2 USB boot drives EVERY Windows user should make before it's too late! ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-pi3haU6h1es.html
thanks man your legend always wanted to know how to do this i hope i don't have to but i like to be peppered just in case i do have a questione i got a usb with a copy of windows on it which i got Frome the store i bought my pc from along with all the spare parts that where not needed with the build could i use to install windows in place of the media creation tool ?
Can't say for sure, as I can't validate whether that's a legitimate install disc. What I do know is the media creation tool DOES work every time. I would use that same flash drive and replace it with the MCT 👍
@@AskYourComputerGuy i do believe it is indeed an official copy of windows there was a additional fee for the copy of windows itself and it is in a Microsoft branded box but thank you for the reply it seems windows media is the way to go
@liameyles1450 I think you might have gotten scammed. You shouldn't have to pay for a legit copy of Windows you already paid for. Tread lightly my friend 🤷♂️
@@AskYourComputerGuy sorry maybe i was a bit unclear the system was a pre built i selected the parts that would go into it along with the parts i chose the os that would be installed with it that's what i got along with all the spear parts when it was shipped
Hi sorry for bothering you i have a question During fresh installation of windows 11 i was on part near the end where there was part 1 of 3 And during the end of installing part 2 my screen was black and had 3 words jumping from side to side on screen(something like no video... Im not sure sorry) and pc was also still on and running I just turned monitor off and on and i saw everything again I am wondering why that happened in first place and when i tried to repeat fresh installing os it didnt happen on second try
@@AskYourComputerGuy thank you for your quick reply and help Do you think that problem will come again since it was solved by turning monitor off and on Are these types of problems normal or should i be worried I again fresh installed windows 11 and this time there was no such problem Btw is fresh installing windows 11 again after first one was completed like hour ago a bad idea or no Thank you again for your time and help
I suppose it's possible that your monitor could be causing it as well. I'd wait for Windows to finish installing, then observe to see if you notice any odd behavior after that. Windows updates will supply the correct video driver and then you can go from there 👍
@@AskYourComputerGuy Is it okay if i fresh installed windows again even tho last one was one hour before that Thank you for everything i cant thank you enough
My problem is that my HP laptop has decided to give itself a Bios Password (Honestly i never chenged it or even fiddled with the bios).Ive had this computer from new (8 years win 10). Despite hours of internet trawling and also trying the multitude of methods offered NOTHING work's.Thus i can't change the boot option to proceed ...😢...Ive tried bios battery and normal battery removal, cheat/generic codes from the Internet everything.. Geez....
Never worked!! For 3 weeks been trying to figure out why a Lenovo Thinkpad T410 that came with 64bit Windows 7 pro installed, will now only except a 32bit re-install? I had to replace the old 160gb drive that came with the laptop, and have tried 2 different SSD drives, to re-install 64bit Vista, Win7 pro and the media installation win 10 pro 64bit...No success. But if i put in the Windows Vista 32 bit or Windows 7 32bit pro, it will install! But the 8gb "max for a T410" will only show 2.92 gb of usable Ram!
Please help me. I have an hp pavillion gaming desktop with windows 10 and upgraded to windows 11 from windows update. The system get a blue screen with error The Boot Configuration Data file doesn’t contain valid information for an operating system. file: \BCD Error Code: 0xc0000098 I downloaded the installation media windows 10 to usb and selected the usb as the bootable drive, but still getting the blue screen. I cannot access anymore to a recovery tool when pressing F11. I tried also Hiren’s bootable usb. When the computer restart it is showing Loading files then windows logo appears then system hangs then blue screen keep showing. Is there anyway to get back the windows recovery tool or how to re-install windows if windows media installation usb/dvd is not working?
Sounds like an issue with your boot loader. Google of RU-vid "BCDedit", that will point you in the right direction. It's a but advanced but sometimes it works
There used to be a program that did that...it wasn't very good but it occasionally worked. Can't recall the name, but if anyone created a new one, I'd be all over it!
@@AskYourComputerGuy Thanks, I know that EaseUS ToDo can copy/move? programs from one PC to another, but not sure if it can be used as a backup/reinstall.
Need more info on the BSOD. That's like saying "my car is making a funny noise". This might help: BSOD | troubleshoot & fix *ANY* Windows Blue Screen of Death ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-cp5qbrKrDME.html
@@Moonchi2000 Yes. Do not connect to WiFi or a wired internet connection while running the installation. Install Windows with the .ISO installation file or disk or thumb drive like normal. Afterwards you can connect to the internet.
<a href="#" class="seekto" data-time="200">3:20</a> I'll point out that currently, you can simply download Win11 if you had Win10 and want to upgrade anyway (which you should really do as Win10 licence will expire soon if using Win10) and use the Win10 key to replace the one that comes with the Win11 download. You need to replace it to get full functionality. NB: You can only do this if Windows tells you your computer can be upgraded to Win11. Most new computers will be okay to upgrade. Old computers may not be. It tells you if you can in control panel / window updates. Check if you can before starting the reinstall process.
Agreed 100%, but there are many people, myself included, who do not like Windows 11 and would rather stay "unupdated" with Windows 10. But you're not wrong 👍
@@AskYourComputerGuy i recently found out both Win 10 and 11 are keylogging every key stroke so im moving to linux. Linux Mint 22 to be precise. A great OS for anyone who wants to move away from windows or dual boot as I am just in case I need windows for some programs. Most programs run in linux these days. Even NVIDIA drivers which is what held me back for years are now easily installed in linux mint. Win 10 appears to be providing an extended licence, but not for free. Apparently the cost doubles yearly. I agree, Win10 is better but that keylogging is pretty suss lol
@garthdryland agreed on the ridiculous "extended" support fees. What crap. Can't speak to the key logging, that seems like lawsuit-fodder if true, hope it's not! Working on a "switching from Windows to Linux" video, hope you'll stick around for that
Have you created the Windows installer disc? Can't do it from Hirens [2024 MEGA update!] 2 USB boot drives EVERY Windows user should make before it's too late! ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-pi3haU6h1es.html
Beware that the recovery partition may have been infected with malware. So if you buy a new Laptop or PC, back up this partition [to a USB or whatever before you even do your first install. You will need to boot an operating system or rescue environment to do this via USB. Hirens or Linux is fine. Obviously, if you just boot into the new machine, it will tr to install windows 11 straight away, so you have to change the boot order to USB so that the hardware boots to the 'rescue" system on the USB] If you are living on a desert island with no friends, have a Linux rescue disk [or USB]. You will be able to download Microsoft windows with it [if the desert island has internet]. No need to worry if the Microsoft windows download servers can understand Linux, because they actually use Linux! 🙂 You might actually find it easier to download a Microsoft ISO or installation media using Linux because it only makes MS users go through all the hoops. Another thing when installing Win11 is to select "world" as your region, and you don't get all that bloatware. Then you can change to your own region later.
@AskYourComputerGuy FYI; RU-vid is playing games with subscriptions again. I've had to re-subscribe to your channel every day for the last three days. 😡
What about the motherboard where the virus already inside ? If you replace entirely and still coming back . How can it stop ? Replace the motherboard ?
Thankfully, BIOS infections are pretty rare, thanks to UEFI and secure boot. But they still happen. If resetting bios back to factory doesn't fix it, then sometimes replacing the board is the only remaining option 🥲
Hey man i just saw one of ur vids cus i had a bsod recently and basicly everything works fine but my desktop is just gone into the default one and if i log into an account and then it just wipes the account and i need to log back in if u know what could be the problem please help!😢( I didnt see the code thing in time to know what it is)
Sounds like corruption in your Windows user profiles. I would create a new local account and try to login to it first. If you can do that successfully, browse to your "old" user profile under C:\users\profilename. From there you can copy your old stuff to your new profile. Once completed, go into settings, accounts and remove the old profiles that don't work anymore
@Catapiller1 I see. That sounds like a really bad virus, not a Windows problem. If this is happening with multiple 3rd party logins, could very well be some kind of Trojan or hack
