Wireless Keyboard and Mouse Not Working How To Fix

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Wireless Keyboard and Mouse Not Working How To Fix
In this video I’ll be covering the ten different steps to troubleshoot the most common problems encountered with wireless keyboard and mouse sets. This will include both the standard wireless or RF keyboards and mice sets, along with Bluetooth keyboards and mice sets.
The last step goes more into detail and we be checking device manager, control panel, and this final step is slightly more technical. Bluetooth troubleshooting and pairing is also briefly covered as well here.
Thanks for Watching!
*Please check out the link’s below to purchase a wireless keyboard & mouse combo for yourself!
Be sure to Like & Subscribe to my channel for more videos like this, and thank you for watching!
Contents of this video:
00:00 Intro.
00:46 The ten steps of troubleshooting problems with both a wireless and Bluetooth mouse and keyboard combo sets.
10:24 A little deeper look into pairing of a Bluetooth keyboard and mouse setup.
12:54 What to look for when buying a new wireless keyboard and mouse set.
13:14 Thanks for Watching! Please be sure to Like & Subscribe to my channel for more videos like this, and thank you for watching!
*Please check out the link’s below to purchase a reliable wireless keyboard & mouse set for yourself!
Check out my review video on the Logitech Wireless combo keyboard & mouse here: • Which Wireless Keyboar...
DISCLAIMER: This video and description contains affiliate links, which means that if you click on one of the product links, I’ll receive a small commission at no extra cost to you.
Affiliate Links:
Logitech MK710 Performance Wireless Keyboard & Mouse Combo
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or
Logitech MK270 Wireless Keyboard & Mouse Combo
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Logitech MK735 Performance Wireless Keyboard & Mouse Combo
About this item
• This keyboard features Logitech Incurve keys and a cushioned palm rest. Concave keys position your fingers properly, and their softly rounded edges invite your fingertips to glide from key to key, hour after hour. Keys so comfortable, you’d think they were custom-made to fit your fingers.
• An LCD dashboard gives you at-a-glance icon status of your battery, Caps Lock, Scroll Lock, and Num Lock, so you won’t skip a beat while typing.
• Your hand can relax in comfort hour after hour with this ergonomically designed mouse. Its contoured shape with soft rubber grips, gently curved sides and broad palm area give you the support you need for effortless control all day long.
• You’ve got the control to do more, faster. Flipping through photo albums and Web pages is a breeze, especially for right-handers-with three standard buttons plus Back; Forward buttons that you can also program to switch applications, go full screen and more.
• The tiny, Logitech Unifying receiver stays in your laptop. There’s no need to unplug it when you move around, so there’s less worry of it being broken or lost. And you can easily add another compatible mouse, keyboard, or number pad to the same wireless receiver. (MK735 includes the MK710)
• Note: Series (MK735) is a combination of 2 products (K710 keyboard and M510 Mouse)
MK735 Wireless Combo
All-day comfort and productivity
Comfort and productivity go hand-in-hand with a slim, full-size keyboard with cushioned palm rest, contoured mouse, and long battery life.
Logitech InCurve comfort keys
Concave keys with softly rounded edges position your fingers properly and invite your fingertips to glide from key to key-keeping you comfortable for hours.
Cushioned palm rest
Your hands can relax-the integrated cushioned palm rest feels so much better than hard plastic.
Advanced Wireless Connection
One tiny Logitech Unifying Receiver connects both the keyboard and mouse to your laptop with reliable, long-range wireless technology and secure 128-bit AES encryption.
Comfort + control
The precision mouse is designed for all-day comfort with contoured shape, broad palm area and soft rubber grips. Do more, faster with Back/Forward buttons, side-to-side scrolling and zoom.
LCD dashboard
View at-a-glance icon status of your battery, Caps Lock, Scroll Lock and Num Lock, so you won’t skip a beat while typing.
Power-packed
Up to three-year battery life for the keyboard and two years for the mouse make this combo so hassle-free you just might forget it uses batteries at all.
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#mouse
#LogitechMK735Performance
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#fixmybleep

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13 июл 2024

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Комментарии : 76

@FixMyBleep Год назад

Check out my review video on the Logitech Wireless combo keyboard & mouse here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-lT9QGbSo8b4.html

@theresatitus-lawson3431 6 месяцев назад

Thank you so much! You helped me by step4!

@FixMyBleep 6 месяцев назад

I'm so glad one of the steps helped you out. Thanks for the comment! ⌨🖱

@GBurns-sm4tz 2 месяца назад

Easy to follow, professional instructions. Thanks!

@FixMyBleep 2 месяца назад

Glad you found the video helpful, thanks for the comments! ⌨🖱

@Meet_the_Robinsons Год назад

You helped me tremendously!! Thank you!

@FixMyBleep Год назад

I'm so glad to hear the video was helpful! Thanks for the comment. ⌨🖱

@sarahart8626 5 месяцев назад

Thank you so much. Quick fix!!!

@FixMyBleep 5 месяцев назад

So glad the video was helpful, thanks for the comments!

@elaineschmidt1599 2 месяца назад

Totally helpful tips…thank you!!

@FixMyBleep 2 месяца назад

Glad that you find the video so helpful! 😘

@itcomesnatural2 8 месяцев назад

Thank you! Step 2 worked for me!

@FixMyBleep 8 месяцев назад

I'm glad this video was helpful and thanks for letting me know! 😃

@QueSara1111 8 месяцев назад

Step 7 worked for me, thank you!

@FixMyBleep 8 месяцев назад

I'm so glad the video was helpful! Thanks for letting me know 😃

@MoNewton 10 месяцев назад

Thanks for the tip. Worked for me!

@FixMyBleep 10 месяцев назад

Wonderful, I'm glad it helped. 🎉

@debbiewagner2229 2 месяца назад

thank you! step 10 helped me realize it was the dongle that was loose!

@FixMyBleep 2 месяца назад

That will definitely do it, watch out for those loose dongles LOL. Thanks for the comment, glad the video helped! ⌨

@user-hb5ye7qt9t 10 месяцев назад

It worked by step 3 thank you so much!!!

@FixMyBleep 10 месяцев назад

Wonderful! I'm so glad the video helped! 👍

@amanwithafakename 5 месяцев назад

ADD THIS POINT TO #4 - BATTERIES: Sometimes the coil springs on the contacts in the battery holder can get rusty or gunky which will impede the power from the batteries to the actual keyboard. A little baking soda/vinegar mixture or at worst some sand paper/clippers will clear that up, giving you a clean metal coil to power your keyboard.

@FixMyBleep 5 месяцев назад

That's a great point and I've seen it happen a few times, clean contacts go a long way. Thanks for the comment!

@michellesanchez3219 Год назад

this helped me. thanks!

@FixMyBleep Год назад

I'm so glad that the video helped! Thanks for the comment! ⌨🖱

@elaineschmidt1599 Год назад

Great info!

@FixMyBleep Год назад

Glad it was helpful!

@michaelyablonski9578 3 месяца назад

thank you

@lisaluciaardenmdiv9744 5 месяцев назад

Thank you I am grateful ❤

@FixMyBleep 5 месяцев назад

You are very welcome, glad the video was helpful! ⌨🖱

@laurrenmonteiro7318 Год назад

Thank you!!

@FixMyBleep Год назад

You are very welcome! ⌨🖱

@bendyparanormal 9 месяцев назад

This was helpful. My mouse and keyboard stopped working. The dongle was attached to a docking station…always has been. The batteries in both the keyboard and mouse were replaced just a week ago and they normally last many months, so I knew it wasn’t that. Tried restarting everything a couple of times. No dice. I know the company I work for has disabled the USB ports on the laptop for security reasons. So I’ve always ignored them as an option, doing everything through the ports on the docking station. When I moved the dongle from the docking station ports, (none of them on the docking station were working), to one of the two available ports on the laptop, it worked! I guess the disabled ports only apply to accessing files and such and not for dongle/wireless communication.

@FixMyBleep 9 месяцев назад

I'm so glad the video was helpful, and you have it working now! Thanks for the comment. ⌨

@homeguides9624 3 месяца назад

Hey, so my mouse is kiloNova 3339IC or something its wireless and wired both basically the wireless mode so there wre no batteries but when I put the dongle it makes sound of contecting

@FixMyBleep 3 месяца назад

So I just looked up your mouse, and here is how it works: Just plug in the mouse to the PC using the included cable and use in wired mode and charge the battery at the same time. Plug in the Wireless Dongle to use in wireless mode. So it looks like the cable will charge it up, and after a while (once fully charged up) you can just run it wireless. Hope that helps. Thanks for the comment!

@r3uw3nc3slao 5 месяцев назад

I have a wireless keyboard and mouse the mouse is working good and the keyboard wont on, if charge only red light a few seconds the red light turn off

@FixMyBleep 5 месяцев назад

Would you be able to try this keyboard/mouse set on a different computer just to verify that the problem is for sure the keyboard and not something just on that system? Then we can narrow it down to something just with the wireless keyboard. Once you do that, check the USB port the dongle is plugged into, move that to another port maybe, then the switch on the keyboard, also the batteries/charger if this doesn't take batteries but just recharges, try the keyboard while it's charging to test.

@nightgamerz1196 10 дней назад

thank you so much sir now my mouse is working

@FixMyBleep 8 дней назад

Glad the video helped out! Thanks for the comment. 🖱

@IraRaynott 2 месяца назад

thank you you saved me a lot of headache

@FixMyBleep 2 месяца назад

I'm so glad the video was helpful! Thanks for the comment 🙂

@frankwall-pm3qt Месяц назад

Thank you,,,,,,,

@FixMyBleep Месяц назад

You are very welcome!

@-Se3f- Год назад

I had to shut it down nice video man 👍

@FixMyBleep Год назад

Thanks for the comment!

@imacashier4568 2 месяца назад

My keyboard just flashes white for a second and doesnt turn on, its a KG680 backlit wireless keyboard, can you help me troubleshoot it?

@FixMyBleep 2 месяца назад

So just plug in your USB dongle to your computer, but you also need to pre-charge your keyboard as well before using it wirelessly it looks like (internal rechargeable battery) then you should be able to use it as a cordless. If you are using the USB C adapter swap to just the USB if possible, try that. Also test it on a different computer to verify you got a good keyboard/dongle. Change USB ports too. Hope that helps!

@rosslineker550 Месяц назад

I have a corsair harpoon,when i set a setting in the app i could not move the cursor or click

@FixMyBleep Месяц назад

The Corsair Harpoon will work right out of the box, but for all the cool stuff you will want to install the free Corsair Utility Engine (CUE), Sounds like that's where you got stuck in the app. Try restarting the computer, also try updating the generic driver under the mouse driver settings, you may also see if there is a newer version of the CUE software available. Thanks for the comments! Hope that helps you out.

@jet666black 6 месяцев назад

Hey! I have the MK710 wich is esentially the same as the one you show in the video. Suddenly died, replaced batteries with new working ones, and when turning on, the keyboard display only shows the 3 stripes of the battery icon in a sequence as if it were charging (1-2-3, 1-2-3) thing that never happened before. And it stays like that forever. Everything i've tried is useless... Got any clues?

@FixMyBleep 6 месяцев назад

Hi there, so with mine, the three stripes just stay on steady all the time with new batteries but everything is working and there is an on/off switch on the front right of the keyboard (check that too). So the first thing I'd do is take it to a totally different computer along with the dongle/receiver and see if you get anything on that to confirm that the keyboard is the issue and not some weird driver/port thing. Next, and dumb as it sounds, verify there aren't any keys that are stuck or pressed all the way down or jammed, check each key make sure they go down and back up. You can also try moving the dongle to a different USB port to see if that makes a difference. Good Luck!

@Cartoonicus Год назад

My keyboard is working fine. The mouse does not. both are brand new out of the box. Before I ordered the new set, the exact same thing was happening on the old set.

@FixMyBleep Год назад

Any chance you can test the new set on a different computer? That way you can make sure the computer is working normally, or determine that they are sending you bogus sets of mice to troubleshoot it down to one or the other. Hope that helps to narrow it down a little.

@arglobalyt 2 месяца назад

I have a zebronics transformer pro when I put it in charge it show red colour for 1 to 2 min then it turn off

@FixMyBleep 2 месяца назад

So is the unit not charging all the say up, or is it disconnecting after a couple moments? Looks like it's a wireless device with a built-in battery that may also have a power-save feature that could be causing an issue. Try all the usual things, also be sure to try the device on a totally different computer to see if you get the same exact results (just to rule out a computer problem) Could still be like a driver update or may need to turn off the power save function. You can also try the following: Go to device manager Expand USB controllers Open properties for each of your Generic USB Hub(s), root hub, & host controller Go to power management & uncheck "allow the computer to turn off this device to save power"

@lduranceau8046 10 месяцев назад

My logitech mk270 leyboard and mouse will be communicating with my HP desktop. I placed the dongo in the mouse, as required. But it does not work. I just bought this set yesterday so the batteries are new. What to do?

@FixMyBleep 10 месяцев назад

Sorry to hear it's giving you issues, that's usually a great set! So double check the direction of the batteries, also move the dongle to another USB port, check for on/off switches on both the keyboard/mouse to verify they are all in the on position, as a last resort, try the new set on a totally different computer to verify the new devices are in working order. I hope that helps you.

@czy-uhl 25 дней назад

I was on my computer and then my mouse and keyboard just completely stopped working so i tried a different one and still didn’t work then i went to a different computer to see if it would work and it did, i don’t know what’s going on on can you please help. i’ve tried batteries, plugging it in a different places restarted my computer at least 3 times completely unplugged my computer nothing is working. i really need help

@FixMyBleep 24 дня назад

So this is a wireless keyboard/mouse set that works on a different computer correct? Make sure you don't already have another mouse/keyboard dongle or USB already plugged into the computer you are having issues with. Also you will need to go into the device manager and see if there is a problem in there. (This may actually require a wired USB keyboard/Mouse to get to in order to troubleshoot) Right click on the windows symbol in the lower left corner, select "Device Manager" expand out the tree, look under "keyboards" and "Mice" for anything with a red X on it, or a Yellow Triangle. That means there is a driver problem, or hardware issue. You can click on it and try to "Update Driver." Hope that helps.

@Maxwellthemaltese 15 дней назад

None of these worked, my keyboard always falls off my desk, so it might relate to that. Can you tell me a way to fix it, or should I get a new keyboard?

@FixMyBleep 10 дней назад

If your keyboard still won't work, would you mind testing it on another computer or laptop so you can verify the keyboard is still working? Be sure to take the dongle/adapter if it's wireless and plug that in as well. This way you can determine if you do need a replacement keyboard or not. If everything works on a different computer, the issue may be with your drivers or software and not the keyboard. Thanks!

@elijahwilhoite6541 2 месяца назад

My mouse censor just flashes red then turns off do I need a new battery

@FixMyBleep 2 месяца назад

Hello! Yes more than likely the battery needs replacing. The other possible issue is that it's not synching and you may need to swap the USB port that the dongle/receiver is plugged into, one of those two things should correct the problem. Thanks for the comment!

@giovanniricci8739 3 месяца назад

It was the usb port for me changed it both mouse and keybord works

@FixMyBleep 3 месяца назад

Glad you were able to get things working, thanks for the comment!

@darrion508 23 дня назад

It didn't work on my Mac but they both work on my Windows PC

@FixMyBleep 22 дня назад

It may not be compatible with the MacOS, or the driver may need updated, also there are some settings on the MacOS that may need to be adjusted but I'm sorry I don't use those MAC systems a ton. I think it's under system preferences, then security & privacy and accessibility. There is a place for keyboard and mouse options there to turn on.

@CyberAttackers-fl5hu 4 месяца назад

bluetooth mouse and keyboard are not working after shutdown and restart my laptop And i need to change port so it's working

@FixMyBleep 4 месяца назад

Thanks for the comment. Move the dongle to a new USB port like you are saying, also verify the batteries are new and inserted correctly (making contact) in both the keyboard and mouse, also check for on/off switches on both the keyboard and mouse, if it's still giving you troubles test it by moving the dongle to a separate computer and verifying the keyboard/mouse set works on a different system so you can rule that out. Hope that helps.

@CyberAttackers-fl5hu 4 месяца назад

@@FixMyBleep also this problem facing in some laptops Before I am facing this problems in windows 10 But in my kali Linux OS Also like this changing USB port so OK working but shutdown so same problem and need to change port out dangle and need to insert again

@FixMyBleep 3 месяца назад

@@CyberAttackers-fl5hu Oh sorry it's giving you problems, Linux OS should have drivers that detect USB ports and devices like wireless keyboards/Mouse. Let me look into that one, unless someone else can reply that knows more about that OS.