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@@Marrrrtin I work in IT since 1990 on a professional level, and saw Dell emerge into the IT space, in the beginning DELL was a Desktop client OEM that would supply many base Client system to offices around the US then the world. Later down the road their Support model became one of those "Models" that outsourced everything into a "Cost effective country" to cut cost... they also cut quality. Fast Forward, I am now working for a big name in the industry for many years. Dell all they do not is put their name on things and charge you for the DELL brand, not the quality or service behind it. In many cases they even deflect the SUPPORT to the OEM partner to cut even more cost. Even their Datacenter solutions in many instances is OEM outsourced... Dell has become a virtual vacuum in the IT space
Labeling a paid service as “free” definitely seems illegal, and responding to it by trying to hide it in other more obscure line items or mixed into the total PC cost seems significantly more illegal That’s like getting accused of murder and telling the cops to “give me a second to get rid of these bloody clothes”
Free Warranty means warranty at no additional cost to buying the product, it is implied that the cost of warranty is included in the price of the product. I mean the price of every manufacteurs warranty is included in the price of the product. But advitising it as free and billing it could be illegal.
@@shanez1215"Free" as in included in the cost of the product. The billing was internal billing of the company which shouldn't be included in the customer invoice. Everything which includes a warranty is just priced higher to include the costs of that warranty.
The cooling is so poor, you would need to clean out the dust ~monthly to not destroy it. And the type of people who buy prebuilts don't even realize they're supposed to clean it...ever. So yeah it's definitely not going a year without performance degradation.
Sounds like the kind of system that would be outright illegal in the EU region in the coming years. Theres a new law in the works here where electronic products have to be built to last longer and have to be able to be fixed and maintained.
We're genuinely trying! We bought 3 of them for this round. So far, one is kind of promising. That's a start. Still has major issues, but it's workable. The Dell one was just unsalvageable.
@@GamersNexus HP Omens are solid. Bad airflow case design with some warm temps but overall system is decent. Lack of bios access and a pc sold as a “enthusiast” pc that you can’t really do anything with is an issue
@@GamersNexus I wouldn't be surprised if the SSD in this is some crap-tier OEM drive. It looks the same as the ones they stuck in my old G5 laptop, which had read speeds slower than a platter drive.
"Charging for a free item = illegal" makes no sense. The price if not even for warranty, but about the on-site services in warranty. Doesn't mean I agree with that bs.
Remember when the Dell actor "DUDE you're getting a Dell" guy got caught smoking weed and they fired him? It was SO weird. I was always told weed was a Gateway drug.
In NZXT defence there are a lot of companies out there that are much worse. And they get a bad rap for doing a simple mistake Like trying to save money. It’ll take a while before they come back into style
well, when Dell burns down buildings, they'll be on the level. so far NZXT is pure trash so. "they get a bad rap for doing a simple mistake, trying to save money." - seriously? simple? oh money motivated, so it's cool. nice simpin for NZXT lol. fck 'em. they don't care about human safety for the almighty $$, but yeah, let's just give them a pass :)
Whenever I hear bob ross mentioned, all I hear is his kids answering the phone: "Yes you can absolutely pay me to print my Dad's face on your product... Who is this and why are you calling? Oh sorry, you have the wrong number. You'll be hearing from my lawyers."
@@SparkY0 Please don't defame his family. They are absolutely not responsible for the litigiousness of the Kowalskis, the family that owns his likeness.
I still have a Dell with Windows XP and I remember it was over-priced at the time but at least the quality was there. Good to see some of the parts from my old PC are still in use in that Dell of yours!
Yup same here, seen a bunch of Dell PC's since 2004 or 2005 and they've always been like this. Bad parts, obscure designs. A nightmare across the board when a relative asks you to help swap a part out.
lol. Dell will never change. They've been like this ever since I know them. Customized low-quality parts, proprietary connectors, all optimized to be thrown out after use. They haven't changed in 20 years, and they won't change in the next 20 years unless forced by law or something like that.
@@falcie7743 Coolers come loose in shipping all the time, quite often damaging the motherboard in the process. Putting the load onto the metal box and not the motherboard makes a lot of sense though I get your point about the difficulty of consistent mounting pressure but it appears in this case there's spring tensioning so in practice it will probably (maybe) right itself.
I'm glad that I can mount my Noctua straight into the case on mine (XPS, but it seems the same internally). Far superior to the motherboard mount method that's standard. Do you think motherboards *don't* warp and flex?
GN: "This isn't a DIY elitism video." GN, literally seconds later: "There are good prebuilts out there, IN THEORY...." That was accidentally the sickest burn against OEM machines.
@@backlogbuddies No it isn't. Obviously quality and value for money are relevant terms for potential buyers when you make that unsubstantiated claims like "stupid expensive".
Consoles offer quality and are cheaper. The issue is good prebuilt machines cost a lot more. People who are getting into pc gaming can choose between $500 for a console, which is quality and cheaper, or paying $800 for a POS that is poorly built and you'll need to replace in 4 years is a bad investment. Quality pc builds cost too much in comparison to consoles. There's 0 reason this $800 computer needs to be built so poorly and with so many unique parts that force obsolescence in a few years. There's 0 reasons someone needs to pay 1.3k+ for a prebuilt just to be serviceable by a local repair shop or upgradable. You're already dropping 800. That's a lot. Especially when compared to consoles. The main competition for gaming pcs. When you can pick up a laptop to work off of and a ps5/XBSeX/S for about the same price. Which gives you a machine to play games off of and something to browse the net and do work.
at least the case is cool, and 99% of people (that are not really into computers or the things that they buy at any moment) pick stuff cause they look good, i mean there are LED rgb lights on every single component nowadays, that says a lot
So beautiful for thr inside of a pc in early 2000s with colorful red, blue, green, yellow, tan, brown mobo, ram, and gpu color schemes 🤣 Dell are fking 🤡
That was super funny. I was actually wondering what he was going to say looked good because once the side panel was removed I was asking myself what on earn the window was for.
my dad was actually recommended this pc by a colleague who used to work for dell. he ended up just building his own computer because he’d had issues with dell PC’s in the past. my god he dodged a bullet.
i will never forget the first dell pc my dad gifted me (he doesn't even know what a GPU is) when I was 12.. love him for the gift but man that pc was absolute shit. it was so shit i actually learned to build my own pc at 14 so i didnt have to use it anymore
I regularly come back to this video to remember even though life might be going shit sometimes, at least im not like dell. I've seen this video at least 5 times and i still cant get over how dell made every part inside look like absolute grabage, to a point where its genuinely impressive.
alot of the stuff in that thing is very similar to how it is in a dell optiplex 9010 from 2013, except it's even worse than the 9010 because that actually has normal power supply connectors
I vaguely recall my parents buying a Dell system when I was about 5 or 6, so it would have been over 20 years ago now. The conversation you had with their billing department is almost a mirror of what my father recalls.
Thank you to Gamers Nexus for calling a cat "a cat"! Dell has changed many years ago, starting to use non-standard parts in their Desktop, referring customers (even small-businesses owners) to overseas tech support, adding "hidden" or "camouflaged" fees, ... Dell has gone the way of many US companies, outsourcing, being run by groups of investors/leaders/CEOs/CFOs that have only one loyalty if any, the investors. Gone is the pride in the name of the company nor its product. Thank you again for an honest and genuine review of this product. Ciao, L
And to think they go out of their way to design and engineer this custom/proprietary garbage. Engineers somewhere clock in thousands of hours, for the sole purpose of making our landfills taller.
I've been dealing with Dell in the business sector for quite some time and a little bit in the personal sector and this, to me, screams that they basically have fired the entire personal manufacturing division and told the business division to pick up the slack. This looks exactly like the business computers I've dealt with for over ten years. All proprietary, can't swap stuff out for other parts, gotta deal with them directly for literally anything to do with it. For a business computer it sort of makes sense since companies will basically just replace the entire computer every few years instead of upgrading parts in their existing ones but as a personal computer it's just BS. This is just an effort to make more money by cheaping out on as much as possible and forcing people to either buy a whole new system or proprietary parts that may only be available for a year or two at best. Very poor form, Dell.
Since I started working with Dell machines ive always tought of them as the McDonalds of computers. We exclusively use Dell at work. From the Servers to the Laptops. All Dell. And for Business, they are fine. If something breaks, you can fairly easily get one of their techs to replace it. But, that's all they are. Fine. They work. Loads of room for improvment. So yeah. The McDonalds of computers.
I have a theory about the *extremely* proprietary board; that design cuts down on the number of things that a human has to plug in and screw. It's all done to save costs to dell in returns, and from actual human beings doing jobs. There is an accountant somewhere with a big fat bonus for doing this.
No one has to plug front IO, instead of a separate PCB for the IO you just extend the Mobo. Yeah some asshole did a very detailed cost analysis on this.
So there is someone out there that did the math and came to the conclusion that getting a custom build PSU and a custom build motherboard is cheaper than some chinese slave laborer plugging things in?
all the office pc companies are doing this now, its just that dell did it in a gaming box, hp did it in their pavilion gaming boxes a while back also, edit: they still do
@@HappyBeezerStudios well labor costs aren't the only thing that matters, when dell does this they are able to pump out far more PCs than they would if people were screwing and plugging in more things
@@HappyBeezerStudios It's also less to go wrong - A human could fail to plug it in correctly, or it could come loose in shipping. Reduces support costs. Also when things are proprietary and they do go wrong, the customer is forced to come to you for replacement parts rather than buying an off the shelf replacement. When you're a volume manufacturer you have to look holistically at the whole end-to-end process of manufacture and support for the product's lifecycle. Spend some more here, save lots there.
I'm shocked that Dell can get away with it. And I'm from fucking Brazil! Dell support is quite nice here. They'll go to your house and repair anything, even a cracked screen no questions asked for a whole year with the free warranty. And it's free as in free of charge. Not a single dollar.
I put some some pcs together for fun and sold them of... Nice, cheap little fellows. And even while doing this, I did not consider cutting corners like that! Selling this thing? I would be embarrassed to the bone.
@Krazy Kommando I think most of their revenue comes from unsuspecting customers who want to dip their toes in gaming and don’t know much about computers. Their customers probably just see Dell and buy from them because they recognize the brand name and don’t want to buy from iBuyPower or whatever because they aren’t familiar with them. I’m sure most gamers are aware of Dell’s tomfoolery.
Yeah I remember when Dell used to actually be good but that was a very long time ago. They are ok for business if you're not doing anything really intensive but nothing else.
@@seiboldtadelbertsmiter3735 Even the biz machines have weird fuckery going on. The worst that comes to mind... I forget the model, but the x16 slot was only rated for 35w, so high powered card would burn up. But you really had to dig thru the docs to find it. So the place I worked had cards blow up, a few machines catch fire, etc. When I showed people what was up when machines in my area blew up, it was thrown under the rug so the boss wouldn't look bad. F'd up machines for f'd up workplaces.
@@seiboldtadelbertsmiter3735 Dell has always been jerks. Even when their boards looked ATX, they would use non-standard pinouts so the power supply would blow up your new board and the old board wouldn't work with a new power supply. Not even good for business; overpriced, slow, unreliable, and crappy support
It is so sad when twins are separated by being sent to separate homes never to see each other again 😭, especially when the could have had a Wonderful & More Productive Life if they could have stayed together
I did freelance tech support for dell years ago. The runaround they gave their customers was sometimes terrible. One poor guy had his parts replaced almost completely on his brand new top of the line computer and it still didn't work. Then I showed up with spare parts knowing none the wiser. When I swapped parts again and it didn't work - they were going to do all that crap over again. I had to pull teeth to get them to replace his system. They hated working with me. If I wasn't one of the only idiots willing to work for them in the area I"m pretty sure they would rather never had anything to do with me again.
You went to a seriously weird high school then. At the one I went to the vast majority wouldn't even be able to pronounce that, and the nerdy ones who could were in no position to call people names..
I've always wanted a CPU cooler that is bolted to the chassis. This way you won't have to worry that the super massive CPU cooler would snap your motherboard. Unfortunately, Dell put the smallest and weakest cooler they could get away with.
2001 - “Dude, you’re getting a Dell!” 2021 - “Dude… You’re getting a Dell?” Such a facepalm moment for this company. I remember when I used to see Dell computers in computer magazines starting at like $3K. Oh how the mighty have fallen.
My 2001 Dell Dimension 4300 had: Proprietary cooling fan (only one fan with no inlet, not attached to CPU, instead it was a heatsink and a duct to a fan and the heatsink was screwed into the tray which could not be separated from the motheboard). Proprietary case which used mounting slots rather than screws. Proprietary motherboard which fit into said slots Proprietary PSU which required an adapter when it died (24 -> 14 pin) Proprietary internal USB headers for the front panel None of this is exactly new.
I haven't read a magazine in awhile, but Dell does sometimes send me small catalogues. I'm sure Dell is still more than happy to sell you an underpowered computer for $3,000.
Yes, they've been proprietary for long. But that doesn't mean that those were bad. I had a P4 Optiplex tower. And that one worked for quite a while (7 or so years, including me messing around with it) as the home PC just fine. And I currently have a pair of Optiplex 9020 SFFs & micro. They share many of the issues shown here, like the proprietary parts and such, but they work fine and replacement parts. But I knew what I was getting into, I think the size tradeoff is worth it, and if I need to replace something parts are cheap and won't lock me out Apple-style. But honestly, outside of their 9020 Minis, I don't think I'd recommend anything else from them. (based on prebuilts) Larger or newer? Go EliteDesk (yes, HP). Smaller? Go NUC.
the end goal of Dell is to make it as weird as possible so you buy their next pos creation or buy their parts to fix your obsolete proprietary pos abonimation.
Mcdonalds is pretty terrible for the price at this point. If I wanted a burger and fries for $12, I'd go to a local barbecue restaurant. Mcdonalds isn't good, they aren't cheap, and 2/3 of their menu is still missing. Thanks, pandemic.
@@SparkY0 Oh definitely. There is a burger chain in my country called Huggy's Bar, they do "high quality" burger, menu is around 12~17€, unlimited fries, a portion of salad on the side, 2.5€ for unlimited soda. Definitely worth the couple of euro more.
Hardly surprising. In 2007 I bought an XPS 720 from the big D. They told me it was billed to my credit. They reaffirmed this many times - no cosigner. On the bill they had somehow acquired my mothers credit info and billed it to her credit. This is beyond strange as I had never given them her info. Months of dead-end calls with thick accented people ensue. Goes nowhere. Left with a substandard machine who's ram failed within the first month and a permanent distaste for anything Dell.
This situation landed me in a military prison and kicked out of the military. I ordered a computer through their website and put my unit address for delivery (I was living on barracks), my unit got charged for it and NCIS started an investigation because they were claiming I was stealing financial info from my unit. Ended up in court martial bad conduct discharge and 8 months in a military prison.
From a pure manufacturing efficiency standpoint, I'm actually kinda impressed. They have clearly looked at removing every extraneous assembly step for the production line. Totally sucks for the end-user, but for the assembly team - nice.
It's actually ironic and weirdly stupid. It is literally producing crap, wasting materials, making it hard to fix or upgrade and making the company look bad just for the sake of saving a bit of money and hiring a few workers less. We live in times in which we have to start producing less waste and people lack jobs and such things as this herw happen all the time because of high costs of employment and people selling such crap.
There actually is a lot of extra being wasted and designing a more efficient build would be incredibly easy. The savings come in from using what is essentially e-waste, reusing now defunct old-as-hell tooling for peanuts and marrying the end user to every part of the finished product. In that way, some of these design decisions are actually impressive, in it's own demented way.
My favorite vids are definitely the ones of you guys roasting garbage products, and I don't feel bad for it. Keep doing what you do, It's made me much more informed as a consumer.
It's not part of the plan to upgrade or to ever take apart. If you get a virus or if the fan has too much dust, you throw the PC away and buy a new one.
Dell havent been good for a long time and Alienware are no better since being taken over by them. It has taken Alienware a long time to begin to recover as a brand (laptops and monitors tend to be ok if pricey) when all it would take is for Dell to stop all this e-waste creating nonsense and use standard parts.
Your correct. that $67.00 fee in the "FREE" warranty is illegal. Turbo tax got nailed for doing the same hidden fee thing to their customers in 2022 and was forced to pay back everyone they scammed totaling $141 million.
This absolutely makes sense when you consider that Dell sells 40 million of these a year. Every cent they save on a build adds up to nearly a half million dollars. At that sort of scale they have huge buying power and every small cost saving adds up. Some dell bean counter must have worked out that it was cheaper to integrate the front IO onto the motherboard itself than the cost of making a seperate board that plugs from the case into motherboard. Every design decision here is pretty fascinating when you look at it from this lens. Every screw costs money, both in cost of part and labour. So the CPU cooler screws do double duty.
The load bearing CPU cooler is nothing new for Dell. The heatsink mount for their BTX systems held in the motherboards as well, but this is an even cheaper method of doing it. This is also not a new CPU cooler design. They used it for years on the Vostro line, though on those there was a backing plate on the board that it screwed into, but same heatsink, mount, and fan design.
This should be the top comment. Steve is incredulous, but anyone who has worked in business IT knows that this is totally Dell's M.O.: Their core goals include manfacturing the cheapest PC possible with good-enough quality electronics that is also easy to service with dell replacement parts. Adding extra screws where clips and levers would suffice adds cost to both manufacturing and service. Making all the parts conform to retail form factors also adds to that cost. If you want a standard retail form factor system board, case, or power supply, you're buying from the wrong place. That said, they could have done a better job with the cooling both on the CPU and GPU.
@@culbeda No, it IS about reducing costs both on the manufacturing and service side. And it works for business PCs. Just not so much for the enthusiast sector who wants to buy their favorite part from XYZ brand and use it with the existing hardware.
I'm laughing to the point of crying. The joy of watching you trying to unscrew a mother board and whispering "you assholes". The pun is truly strong with this one.
The screw-to-the-case-socket design for the SSD mount actually serves a purpose. It helps bleed off the heat generated by the SSD. Since this design requires more parts than a surface mount socket - including a second screw with a socket built into its head - it also cost Dell more to manufacture. Frankly, one reason I like Dells is the fact that their engineers are very tech-friendly, meaning that they tend to design their stuff with service techs in mind.
This is almost exactly what I went through with a Dell computer about 7 years ago. The only thing that survived that non-standard heap of junk was the i7 CPU.
I've taken apart a few low-end Xeon-based dells from gotta be early 2000's and they look almost exactly the same inside. Well... different mess but somehow every Dell machine is a unique mess. It's like they mapped the pattern for generating it and now they're free to unleash frustration in 4 dimensions.
Kinda late but ive salvaged 16gb ram, ssd, hdd, nvme, i7 8700 and rtx 2060 from a dell xps desktop. Switched it all up on a new case and mobo, added a nice cpu cooler. Works like a charm, very glad i did this. Your average joe probably wont be able to do it tho.
@@plastifiedmetal5682 I get this, Have done the same in the past. The major stumbling block is the board and probably PSU. Most everything else work work "ok"
That chipset bracket holding the heat sink on is actually electrically connected on either side, so that if one side pops off or the whole thing falls off, the motherboard will throw a cooling error.
@@mistakenotou7681 No, the chipset on the motherboard. That little-ass heatsink with the metal wire thing running from one loop to the other. At approximately 14:53 he mentions this, but this is a common thing on Dell motherboards for decades now. Those little loops that it's hooked into are electrically connected to the motherboard by the metal restraining spring connecting the two. If that thing becomes disconnected, then an error will result. Anyone who has worked on similar Dells will have had experience with these retainers. Inevitably you will run into a computer where that connection is severed for whatever reason.
@@rars0n That is a pretty standard way to secure heatsinks. Nothing wrong with it really. I've seen one pop on an IBM server, the thing ran without problems until it was fixed.
Bought only one Alienware laptop and broke on day one. Returned and refunded and never again after hearing horrors stories. My MSI laptops are rocking solid years on.
As a person who is trying to get into PCs I genuinely appreciate that effort you and your team go through in order to inform people what's worth the money.👍👍👍
There are videos here on RU-vid about how to build your own PC, and also about how to choose the right parts to make _you_ happy, not the retailer. But if you are really uncomfortable building your own, get a local and trustworthy PC shop to build it for you. It is only fair to pay them to put it together but shop around because dishonesty is the real pandemic.
@@ToddSauve Built my 1st PC in 2000 & thought i did it wrong but it ended up the MoBo was recalled due to "memory translator hub " issues. I think it was a Asus "pc-2000" motherboard & that's what lead me to switch to AMD. i didn't find out about the recall for 3-4 months & installed win 98se like a few dozen times before getting a new motherboard. it's pretty hard to mess up a PC build these days unless the hardware is faulty. pretty much everything now goes in just 1 way, unlike ribbon cables, pci slots getting mixed up with agp & master/slave misconfigurations. it's all easy now.
@@mazz1985 Asus can be ok, but can also be really shit. And MSI is kinda scummy and tends to cheap out. It's usually better to try to find a relatively local "not big brand" builder. Like in scandinavia we got "komplett", and they are ok.
I bought a Dell way back in the early 90's. It was such a pile of JUNK and i swore to NEVER EVER by a Dell Product again. 30 years later, i still stand by that decision.
I used to work for Dell tech support in 2005-2007. Their systems, including their laptops, used to be really easy to disassemble, repair, and upgrade, and there was a brief time where you had the option for a small charge to have a clean install of Windows without the bloatware. At the time the motherboards and other components were standard. Seems they've gone back to the days where everything was proprietary.
They are large enough to need 4.7 lawyers to sue hard, and there's still a major hazard of a judge overcrediting Dell on future earnings figures kept kindly by states. Small claims and RICO courts could applied, but their parts have been scattered to obscure and varied temples...
Dell is heading down the same tube as Packard Bell did with its systems. Cost cutting resulted subpar setups, customers were furious and the reputation went down the drain. Old customers looked for other brands and rep as a crappy PC company spread, they were also unable to get new customers. Ultimately the name was dead.
It would be super interesting if you could get ahold of an engineer (or ex-engineer) at one of these OEMs to interview on how this kind of madness happens
I can tell you why it is built like that - cost. Adding standoffs, backplates and screws to a motherboard isn't free and would likely require another machine or assembly step on the production line, and when Dell can add a couple of extra standoffs to the case when they're adding them for the motherboard it adds minimal cost. Same for the front IO - it's one less part to manufacture, manage and process and if the motherboard is unique to the case it saves manufacturing complexity and cost. The engineer that designed this was likely told to minimise manufacturing complexity and number of parts to reduce cost and logistics complexity.
@@kin0025 on one hand i get you, but on the other, you can also have cost savings by purchasing pre made parts where somebody else has put the money into tooling and research. I can understand cost saving measures like riveting the case together, but choosing to make nearly every part proprietary in an industry built on standards, This is just anti repair and disgusting. If this crap spreads, it will be the death of tech people and thier collections of random computer stuff that gets used later. like steve said, its just ewaste waiting.
When i was stupid and bought an alienware, they added a $400 warranty charge without me saying to and i realized after it arrived, they kept saying they couldn’t remove it so i said id just return the laptop and then suddenly “oh never mind we can credit it.” Absolutely worst company, especially when it did have issues and they sent a repair tech to my house who straight up broke the laptop and it then took me 3 months of arguing with support to get a replacement, which also didnt last long. I eventually studied up and made my own pc a few weeks ago. Besides the fact my motherboard is asrock and it seems kinda meh form factor wise (x670 tacihi, was on sale) at least isnt hitting 100 degrees at idle like the laptop was.
“I don’t cook my own food-... I want to do other stuff, so I pay someone who’s good at it to do it for me!” Damn, Steve flexing his personal chef on us when we least expected it!
I bought an Alienware back in the day when it was Alienware, it wasn’t bad for a pre-built way back then. Then when dell bought the brand I got one and had nothing but regret. Needless to say it taught me a lesson and I build my own from that point on.
I still use my R1 alienware x51 from 2013, the case is permanently open, and i had to switch the HDD once, other than that, it actually runs great, it outperforms modern budget laptops and crappy walmart desktops by a lot, the thing is a beast considering is almost 10 years old and I was very rough with it. I'm still amazed i can even play GTA V with a crappy GT640. But yeah, it's probably gonna die soon and I'm definitely not gonna buy from alienware again considering their recent products and Dell shenanigans... Looking into building my own, and this channel looks good for getting information about this.
@@PaLaS0 Well, as I said, it outperforms shitty walmart laptops and PC's, not high end stuff, anyways, I already built a new PC, so i'm gonna turn the alienware into a personal server.
@@Ascend777 Parts are available but in my country this is practically forbidden by laws. It used to be possible but nowdays the lobbying autoindustry has killed any possibility for person construct their own car. Mandatory crash tests and extremely expensive emission tests practically made it impossible. Doesnt' matter how well you calculate, construct and document it for the inspectors... Changing, upgrading and tuning of some parts is still allowed but that's about it.
imagine buying a computer that'll be in the junkyard after warranty have to fight with customer support to remove hidden charges and still get less performance than any other brand
Well proprietary parts cause extra e-waste. Only the RAM, CPU, graphics card, hard drive, SSD, some SATA cables and the CMOS battery can definitely be used in a different system. Even the fans may even have a proprietary connector. So the graphics card and SSD are the only proprietary parts which can still be used in a different system but they're still junk. The Motherboard, PSU, case, RGB strip+HUB, fans and CPU cooler can all be scrapped if only one of them fails because they are proprietary.
