Worst Airport Nightmare ever in Aviation || AIR INDIA EXPRESS worst experience | 

India is still 40 years behind in terms of domestic aviation services. I’m glad I’ve booked train for my distance journey.

Air Asia cancelled my flight from Mumbai to Delhi also 2 years back and haven't got the refund yet 😂

If a passenger is even 1 minute late in reaching the boarding counter, airline staff will deny boarding citing numerous rules. But, when the same passenger complains against delays/cancellations due to airline's fault, the same airline staff starts giving hundreds of excuses. Shameless airline companies.

This the dark side of Indian Aviation thank you Harry Bhai to uncover it 👍🏻👍🏻

As annoying as flight delays / cancellations can be, I feel so bad for the agents who were being screamed at. It is not their fault and they are already underpaid and under lots of pressure. Passengers, no matter how much of a delay, are bound to feel upset but it is unacceptable that they show this to the staff who have no control over the situation.

Indian aviation sector, particularly domestic is worst in terms of customer service. They just cancel flights based on their wish and don't even provide a proper refund.

Bhai ka mast content ban gaya yeh log ke jagde me 😂😂

Lol. I was also there, and I recorded the incident, too. It was happening on 18th Nov. Around 4 pm when the flight was srinagar was canceled. I came from BLR and was collecting my baggage at belt 7 and the chaos was there itself.

The same thing happened with one of my friends today. He was traveling from Kolkata to Hyderabad. The flight was at 7 PM, but after reaching there, he found out that the flight was delayed. Delayed in the sense, the 7 PM flight was rescheduled to 9:40 PM. After talking to them, as compensation, they just gave a small 7-rupee water bottle, a 10-rupee juice, a sandwich and a 5-rupee cake. Basically, something that doesn't mean anything. These people should shut down their company because they are useless. Every time, whenever I have booked a flight with Air India Express, it’s the same issue, everyone faces the same problem. So, I would say as a passenger, it's better for everyone to avoid Air India Express.

Yes. This kind of unruly behavior is bad but in our India, many times things only move in your favor when you kick up a fuss. It is a sad reality

Canada govt recently made laws that Canadian airlines have to pay compensation to passengers if flight is delayed or cancelled unless it's due to bad weather. Now airlines are making sure mot to delay or cancel as they will lose money if they do so. Air India has history of delays, cancellation and not giving good service like other airlines. I had bad experience with Air India. I travelled to Delhi from Canada on Air Canada on time. But my connecting Air India flight from Delhi to Chandigarh was cancelled. Air India did not arrange alternative flight and I was having tough time to get refund. Air Canada had alliance with Air India. Air Canada refunded me and also compensated me and apologised for bad service by Air India. I travelled by road to Chandigarh.

Best is Indian Railway....samay to bhut lgati hai but hisaab kitaab clear rahta hai..

I expect nothing from Air India and Tata. They have decided to get rid of the best airline of India (Vistara) for something not even 50% as good as it.

I had a very opposite experience with Air India Express in the last month October. I was traveling to Guwahati from Delhi.. My departure was on time and my arrival was before time . And the hospitality inside the aircraft was way too good. My experience was awesome

Had same experience with SpiceJet, made us wait whole night >12 hrs and then cancled flight in morning

Something similar happened with me and my family we were going to Nigerian to visit our dad and the flight was with Etihad so what happened was the cancelled our flight from Delhi to Abu Dhabi because the all flights to Nigerian were cancelled due to the sand storm but etihad being very professional gave all the Nigerian bound passengers a stay in the hotel and then the next flight was on them without us paying for it again

Also during monsoons & winters, people travelling by flight should always be prepared for unforeseen circumstances like diversions, delays and cancellations. That is something which is not under anyone’s control.

If the reason for cancellation or delay is weather.... I don't think airline can do anything... should have checked if other airlines also announced cancellation on the same route.... Airlines don't compromise flight safety and for good reason...Refund Issues can actually be raised with dgca/ moca for refund amount discrapency....

i really feel bad for those gate inspectors i mean like its not there fault lets be honest

This kind of passenger madness is common in airlines, travel, everywhere. I myself have taken the heat of angry passengers while in travel industry. At least more than 50 angry guests shouted at me just for a silly reason for more than an hour.

It happened same with me Harry bhai. On June 30th I had a ticket from Goa to Hyd but they cancelled and said there are no other flights for the day. We asked for next day flight which is same and scheduled at same time, they said even that is cancelled but its available as per the schedule next day. Airlines lied to us. Shame on them literally and the next day prices were around 18K to HYD from Goa. I have decided never ever i will fly with AIX again.

Bhai it has happend with me as well with GOFIRST LEH-DELHI-MUMBAI sector after issuing boarding paas LEH - DELHI flight was cancelled reason given was weather while INDIGO and VISTARA were operating as a result missed my further DEL-BOM flight We were made to board the flight scheduled for Jammu after creating same scene as shown in the video then Jammu to Delhi same flight was continued reached delhi with a delay of 9 hrs , again had to create a scene at DELHI then after awating 4+ hrs we were made to board a mid night flight to BOM Total LEH to BOM which was scheduled 5hrs flight with changeover at Delhi was converted to a 24 hrs + flight LEH-JAMMU-DELHI-BOM that was the worst experience of my entire experience with aviation industry.

I know people are in discomfort and are massively disappointed but they shouldn't block other flights. Why to create problems for others when they are simply got to do nothing with these issues.

I’m from the travel industry and I generally do not comment on videos. But from my experience and what I have seen in the video, the passengers were extremely rude in talking with the gate agent. The gate agent didn’t cancelled the flight for fun. There may have been some technical reasons due to which they canceled it. Also to accommodate all the passenger on another airlines aircraft is not a joke. It needs authorisation from managers. Also the Refund takes time since the airline process the refund either on weekly or fortnightly basis. The last point was to stop the pilots from boarding the Goa flight, it was utterly disgusting. Why other passengers should suffer? Just a thought

Cancellation of flights not unusual. That happens around the world. Only in India people become aggressive and start big commotion. I am not trying to defend airplanes here but come on, be realistic. They cancelled the flight for a reason.

Guy's its just a common sense thing that in winter flight's r mostly cancelled only due to bad weather, nd in this no single person can do anything. Everyone should understand nd cooperate in such situations 🙏

Sahi kiya tha flying beast ne aur Asia ne case karke saale bnd hona hee deserve karte hain.

bhai ye supplementary baad main body ko side effects deti hai be carefull

Even similar situation had happened on 28th Nov 2023 DEL- BBI flight, initially they announced about technical issue but when even after 1.5 hours the boarding hadn't started, people started pressuring and we got to know 2 flights has been diverted to this flights, hence the delay.

Definetely aviation job is very stressful and still they are figuring out a solution to avoid such situations.

Yes i agree this is not do done the operator and management is totally responsible for such incidents but i feel so bad after seeing some literate illiterates here talking about guy blocking other passengers and the one who was speaking english to look cool and started abusing, I mean what an idiot🤦🏻‍♂️

Harry be like aaj to content hi content mill gya apni flight bad me pehle ladai se content to nikal lu 😂😂😂 no hate bro ❤❤ but jokes aside this is the sad reality of Indian aviation sector 💔

16:28 the dance of uncle😂

I am actually embarrased to be indian sometimes by the behavior of the public regarding flight cancellations, the agents are not responsible for flight cancellations at all they do not deserve any abuse at all even if agents aren't helpful as sometimes they can only pass on messages that they are told and usually don't know the reasons sometimes, and in regards with refunds, they can't just process refunds instantly as there is procedures to follow, bank accounts to transfer money back to, travel agents etc,

8:01 bhaiii video call 🔥🔥

In my travel experience from past many years, I consistently found Airindia products not up to the mark. Many a times there was delay, machinary issue when everyone was totally boarded, rude behaviour and many more but for god sake never face cancellation of flight. So after those experience I prefer not to book any air india flight even if it was cheaper. I mostly prefer Indigo over Air India as not a single time I am having a problem even though many will not like indigo (for obvious reason). Other than indigo I really like vistara but since it is merging I think it will lose it potential. So In my case I choose Indigo for domestic routes and Other airlines (mostly middle-eastern airlines/ singapore airlines) for my international routes trips.

These kind of scenes can be witnessed all over India. Incompetence, arrogance and the absence of a sense of responsibility is manifest in both public and private Indian life. Not even the Tatas can rectify things because these are ingrained in the Indian ethos. The owners may be new, but the employees and staff are still the same old arrogant and lazy dinosaurs. The Tatas' best efforts will be sabotaged and made fruitless.

Apart from travelling time...indian railways have improved drastically....would prefer railways any day

Awsome bhai itna wait kiya is vlog ke liye

I feel really bad for the passengers and somewhat for the staff as well... But the guys that was crying, literally broke my heart. Like can't those airlines think that some of those people might have bought the ticket with such difficult cuz they might have some emergency.. Even if it isn't an emergency, they still have to respect everyone's money and time....

We were going from kol to port blair few years ago, by Air India. Due to bad weather, the plane was brought back to kolkata and the screaming passengers ,oh my god. But Air India provided 5 star hotel to all its passengers and free transportation. I found AI better than Indigo which delayed flights with no help. Whereas AI provided coupons worth thali in airport for its delays.

8:02 bhai video call pr ladki ❤❤❤

We know the value of his furious when we are in the situation. Now me and my family in 7members booked a indigo flight at 27th 2.25pm to Bengaluru. They told due to repel cyclone they cancelled the flight. They advised avail plan b that is reschedule or refund. When i book flight ticket 7.5k..now the ticket price is 30k per passenger. There is no option for travel from portblair except airline. So i can't afford refund. Because now flight ticket is very high. They asked for reschedule on may 31st. I didn't accept..but they pushed to take that option. They told all seats filled between may 28-30. I asked accommodation. They refused..they just told take refund or travel on may 31st. Just think that situation with aged people, kids. Then we realised new flight arranged on may 27th at 2.40pm from portblair to Bengaluru..our actual flight was 2.35pm. We reached indigo airline and they told climate is good now so we are running new flight, this flights are filled so you can't avail this flight. The indigo airlines calmly says "sorry for the inconveniences and we understand your situation." This is the only way they know. Fuck indigo airline. With aged people, kids i want to stay here without any financial support because of their fault. They kicked us like a football. I don't know where to complaint and who can help us. Even though they cheat us, we can't do anything. Just let me know if you guys know any solution.

Today, Air India Express did not issue a boarding pass for my flight to Chennai, which I booked online from Hyderabad. I arrived at Hyderabad Airport an hour early, but they claimed I was late. When I tried to get the boarding pass from the machine, it showed a server issue. I went to the customer service center to collect the pass, but they informed me that check-in had already closed. I expressed my frustration to the Air India staff, accusing them of looting public money by making up stories. It seems like there might be a scam going on. Don’t book tickets in Air India Express airlines as they are professionally looting our money.

once my air India international flight got delayed for more than 24 hours.... luckily, we were given 5-star hotel accommodation...but since then I never went on any international flight through air India

similar incident happened with indigo after boarding pass issue from Bangalore to Chennai, why is that not surfacing out.?

The people who don't have any knowledge about the aviation industry. How it works...how airlines schedule the flights... Definitely there will be a reason if the flight got cancelled. People don't have enough patience.. shouting like , as they know everything.

Panjiri hai muh me bhar ke fufa bol jao--was superrr and epic line 😂😂lagta hai madam ne check kiya hai

My worst experience - Spice jet had delayed Bangalore to Mumbai night flight by 6 hrs. They had arranged dinner for all after passengers demanded it.

They should comeplain to their companies in India if the flights are getting cancelled or delayed when flight gets canceled people do complain in the main head owners so they provides good flights and good customer service to their passengers employees are not being prepared

Let me tell you that cancellatios usually happen at very last minute, when all passenger have been checked in, and when these things happens it takes some time for the airline to give a solution to passenger. Issues happen in aviation everytime and airlines don´t like cancelling flights, for sure, that´s always their very last resource

Hi Harry, your AI Express flight was delayed! But showing the cancellation of another AI Express is for what?? Are you trying to demean AI Express OR get more views?? All forms of transportation across the world have cancellations - what matters is how the affected customers are assisted! If you believe AI Express did not provide as per customer expectations, you should reach out to AI Express! You are the blogger!!, Those misfortunate customers are not at fault, nor is the individual (s) at the AI Express counter!! Pointing fingers is no good. Next to me you report a problem, suggest a solution.

Someone please file a case in consumer court against them, they must pay them all double the amount

No airline gives immediate refund

After seeing experience of Air India Express, SpiceJet, Indigo; it can be seen that cheap flights have no guarantee of flight time or status. And only these airlines have direct flight to Srinagar from Mumbai..

Air India express sucks bro , today only It got delayed for 5 hrs for Jaipur to Hyderabad. Passengers were shouting like this only and a guy standing here was standing at Jaipur as well sho was doing nothing. IX 1229 flight Feb 6 2024 JAI TO HYD.

Can't say who is wrong. The passengers or the airline management. But passengers can keep their cool. Nothing happens if we shout and become violent.

Hey Harry.. Frankly this issue is nothing compared to what many face sat first week of Jan for international travels. These is some license which gets renewed in Jan 1 and many staff don't do on time. I was travelled to Birmingham UK on 3rd Jan in Air India B787 and there were passengers who had flight on 1 Jan waiting at the gate for three days with no arrangement of hotels. Not sure why but on 3rd Jan my flight was delayed for just 3-4 hours only. Really felt bad for those still waiting since 2 days at gates and boarding gates were blocked by these angry passengers. This I'm talking about international flight. Google it and you may find few video from few pissed-off passengers.

Can't trust weather in avaition , feeling bad for travellers.

Sir I'm from Pakistan... at 13:52 its very scary situation both for Airline Representative & passengers as well We have this type of more or less incident in Pakistan 🇵🇰 as well 😊😊😊

Harry bhaiya please do the journey in trains again please....

Aise situation Mein pata chalta hay Ki Abhi bhi zyada badla nehi hay Desh.

I too had a marvelous experience traveling with Air India Express during my to and fro journeys to Bangalore last month.

16:29 yaar uncle ji ko samjhalo yaha ladai chal rahi hai koi fanmeetup nahi ho raha hai🤣🤣🤣🤣🤣🤣🤣

Justice needed😢

Shame on you air asia and air india express

You should have a back-up flight for exactly these type of situations, if the flight is cancelled for any particular reason they should have a BACKUP. And if they can't provide a backup, refund the money then and there itself. It's like making the passengers absolutely helpless.

November December aur January 3 Months train se ghumo flight toh delay hoti hai visibility ke vajah se...isme airline ya staff ki koi galti nhi hoti isme sirf weather ki galti hoti hai aur agr isme nature ki galti h toh uska koi solution nhi h isliye train se jao saste me mast me...

If Airlines can cancel the flight before 10 mins then why can't they refund in another 10 mins? We as a customers should stand for this.

Lack of Civility in Passenger Behavior:- The conduct of passengers towards Air India Express staff is disappointing and reflects a lack of communication skills and maturity. Resorting to aggression and demands for FIRs instead of engaging in civilized discourse is unacceptable behavior. Understanding Aviation Complexities:- It's essential for passengers to understand the complexities of aviation before reacting to delays. Issues like technical malfunctions and weather conditions, especially in areas like Srinagar, can lead to unavoidable delays. Familiarizing oneself with the Terms of Service, which clearly outline such possibilities, is crucial to managing expectations and avoiding impulsive reactions. Consequences of Aggressive Passenger Actions:- Assaulting pilots, verbally abusing staff, or preventing them from leaving is not only inappropriate but also illegal. Such actions endanger the safety of everyone involved and reflect a profound lack of understanding and maturity on the part of the passengers. Threatening to involve law enforcement or resorting to physical violence is unacceptable and should be condemned. Importance of Reading Terms of Service:- The failure to read and understand the Terms of Service before booking flights demonstrates a disregard for personal responsibility. Blaming airlines or making unfair comparisons between them only exacerbates the situation. It's important to recognize that each airline operates differently, with varying protocols and aircraft capabilities. Disrupting airport operations or blocking other flights due to delays can have serious consequences and should be avoided. Prioritizing Safety in Air Travel:- In the realm of air travel, safety should always take precedence over punctuality concerns. It's concerning that some passengers prioritize timing over their own safety and that of others. Making uninformed comparisons between airlines or categorizing them without understanding their differences is both ignorant and counterproductive. Threatening to disrupt national airspace or hijack flights due to delays is not only absurd but also criminal. Such actions should be met with appropriate consequences to uphold the integrity of air travel and ensure passenger safety. Let's strive for a more educated and empathetic approach to air travel, where passengers are informed, respectful, and prioritize safety above all else. By understanding the complexities of aviation and adhering to established protocols, we can ensure a smoother and safer journey for everyone involved.

These people should atleast know that delays are not done by staff.. they think aircrafts are busses

2 bar Air India Express Se journey karne wala tha dono bar cancell kardi 😂 refund bhi 1 hafte bad aya or ek ka aya hi nhi

If ATC can't allow aircraft for decent then pilot or airlines could also can't able to do anything 🥲

In 2019, my then would be wife travelled from thailand to mumbai to register our marriage then we were supposed to travel to raipur by air india to meet my parents. To raipur the flight scheduled was at 10 and returning was indigo which was at 815 pm same day. Rpr airport to my hone is 90 min. Bhai, airindia delayed flight by 4 hours. We started from mumbai at 2, reach home at 530 started back at 615 and reqched airport at 730.

Sablog court case kijiye .. make the airline pay in crores .. phir Jake inlogo ko pata chalega time ki kimat

isse systematic to apni chad IR hai. train late hone pe SMS aate hai aur 3hr se jyada late to TDR file karke refund.

Well if a flight is cancelled after giving boarding passes, may be it did not pass the quality check and under the supervision they cancelled the flight rather than risking so many life's on-board. Why don't people think the safer way. Inn logo ko kya mazaaa aa raha hoga aap logo pareshaan kar k. In the end the staff is just delivering the message, he is not the one who owns this airlines.. Yaar pata nhi kya frustration hai humari country m, kabhi koi badha hota hee nhi h sab ego k aagey jhukk jaate h. Gussa accha nhi h

Never I book tickets from low cost carriers to locations such as Srinager or other weather affected cities due to its unreliability

It seems they hire criminals as ground staffs. No manner of dealing with customers.

Why was it cancelled? Any reason they mentioned whether it is due to lack of pilots, aircraft or any other safety reason? I'm assuming it's not the weather.

Air India express is the worst I have ever experienced. They delayed my Bangalore to Mumbai by 11 hrs.

unnecessarily that employ had to bear the brunt of mismanagement and ignorance of the CEOs, CFOs and stakeholders who take home big fat cheques and never have to go through these bs in their lives. Indian aviation is like any roadways bus service, filled to the brim, mostly run on outdated aircrafts and management just not bothered by anything if it keeps making money.

The guy who is doing facetime to his wife 😂😂😂 13:50

haso mat!

Thank god I saw this video m just going to book air India express but socha kaafi kuch bura suna hai air India express ke bare mei to chalo review dekha jaye but achcha hua ye mil gya life mei kbhi nahi book karungi air India express

Love from Goa.. ❤

tata DESH KA 3 RD CLASS COMPANY DIL SE

It's monopoly of tata now and services are getting worst than before . Prices are increasing quality standards are going down.

Worst staffs - still they are telling that management not changed and telling we will provide same service what was before. Tata management need to train their staffs

16:27 party 🎉😂😂😂

देश में ये अब आम बात हो गई हे

Air India in Sultan Mirza style " humne sirf naam change kiya hai service aaj bhi wahi hai"

Bahiya traim m v journey kariyeh ❤

Air India cancelled Vizag to Delhi flight but full refund not credited, great job under Tata management

Corrupt desh mein, govt k kadi quality control k bina privatisation karao sarey companies ka . Yahi rona royenge sab.

I'll tell a fault of passengers... Instead of complaining first in formal way we do debates...we should be aware of how system works

I think this is not new Air India XPress flight, The interior for new ones is different than the one in which you went through

Bhai mei to nahi jane wala ab socha tha w bngl jaane ko shaadi k liye but ab koi or dekhuga , thnk u buddy fir this review 🎉

Same experience in 2018 suddenly air asia rescheduled the flight and i have bkng from banglore to singapore on another airline i have to book another flight with my own expense and above that air asia just give credit voucher of 3775 against ticket charge of 11560.

Yar dost train late hone pr bhi ese hi chillana parega ab waha toh RPF pitai krdetu hai 2 minutes me.