XF Boot finally opened - was I ripped off by the dealer, Part 2 

I appreciate that!

Hi Chris, as the failure was quite a big problem I felt I would try the dealer to see if they had experience of the issue and could fix quickly (with their know-how). As you can see I completed almost all the pre-work before taking it to sort it out. In the end they did come back to me and agreed they had charged double the labour, but I did get JLT customer care involved, which I'm sure helped them to get to that conclusion. Yes I could have gone to an Indi but it's such a nice car even at this age I wanted it to be done properly.

Hi Joe thanks for taking the time to update me on your xf and good to hear you have had some success with the dealership. Can understand your wanting to remain with the main jag dealerships but in my experience going to a recommended independant saves significant amounts and does not compromise the quality of work. However there are good and bad workshops in both. All the best Chris

GREAT, glad it helped you out, please think to like the video and sub to the channel :)

Glad I could help! All the usual please Like and if poss Sub (its free)

Have look at the other video's, I tried to show what I did during the refit as well the removal. Good luck it was a pg to get into and sort out !

Hi Nick, I’m not a Jaguar expert so any suggestions are just my personal experience or observations so not sure how helpful I can be. Private message me via LinkedIn and we can chat through that route. If you have watched any of my recent videos you will easily work who is the correct Joe.

Hi, don't have the parts any more, but 4 mins and 30 sec into this video you can see the bill and the Part Numbers for the 3 parts installed and the cost of each part. Hope this help and if so please LIKE and Subscribe. Thanks Joe

What you describe sounds like early symptoms of the wiring loom failure. As the loom is very inexpensive (for Jaguar) I'd buy it and rule it out. I should have done this sooner but I did not think it would short to a dead lock and prevent even the key opening it up. If you can access the boot, the replacement of the motor, lock and wiring loom is any easy DIY job (as shown). But I would try the cable replacement first. Thanks for Subbing to the channel :) Cheers Joe

Hope they are helpful and understanding. I think my video shows my experience. They did halve the cost of labour in the end as I pointed out the work I had done and they seemed to charge me twice for the work. I did involve Jaguar Customer care.

How did you get on? Did it fix the issues?

@Joe Woodford yes number plate light back on and boot opens fine ..simple enough job

Thanks for your video...made it easy for me to do ..👍👍

It is an MY12 so same as your year, but has the J lights updates

Sorry to hear this Howard! It's an expensive fix but I hope my video has given you some clues. If it did please think to Like it and tell us how you get on as it helps other.

@@joewoodford9428 Fortunately I only recently purchased the car from Carbase in Weston-super-Mare who, despite it being a 'clearance' car. gave me a warranty and organised an RAC warranty for major parts. I had already reported a fault in the instrument panel sounder for the indicators, seat belt etc. and advised them of where they could send the panel to be fixed. I advised them of the boot fault and I accessed the boot by removing the rear seats so I could clear the contents for them to get to the boot latch. They had the car for less than a week and fixed both problems under the warranty, replacing the latch, soft close motor and sent the instrument panel to be repaired. The value on the paperwork, which I think they pass on to the sales site, was well under £250 including Labour.

@@howardevans3764 Result I would say getting it fixed under warranty. Should last you another 10 years!

Great question, one that JLR / dealer could not answer !

I could not get the manual key to work on the boot lid either. Electrical and mechanical spaghetti!