You shut down your computer because of a problem Message Will NOT go away FIX for Mac! 

You saved me hours and hours of research and probably breaking stuff that shouldn't be touched on my computer.

did not work, the message came back, what else could I try?

Hi - you explained this really well but it's not working for me because I don't have a diagnosticreports folder. I don't see any items the same as the ones you are showing. There are a lot of items labeled critlog-2023 etc.. in my logs folder. Could that be the ones I have to put in a new old folder? I'm using an iMac with OS 12.6.7. It never shuts down unexpectedly - it just shows that message every time I start it.

It did not work for me. Still getting it. In addition there is a notification "Background Items Added. Software from Mykola Grymalyuk added items that can run in the background.."

Thanks man, you are a savior :)

you save my life thank you

Apple should hire you Mr.Macintosh. I am quite sure none of the Apple engineers are aware of such issues.

You are providing a real public service-whoever you are. I repeatedly got the error message you discuss. I spoke to two supervisors at Apple after initially calling Apple. They tried very hard to fix the problem but could not. I then met with someone at the “Genius Bar” in a local store and it was then suggested that I remove everything from my computer and then do a reinstall and Apple would do this. I was resistant to this and mentioned your solution and I did this in store-I was scared to do it at home by myself! It worked. This bug is not the worst thing in the world to have but I very much appreciated your solution. Much thanks!

This helped a lot I thought my pc was gonna take a dump on me by crashing u till you said it was just a bug probably due to to much Logs clogging up the computer

I've had this bug for months. Alas, this did not fix it for me. When I restart, the message still comes up and when I reopen the folder, it's empty except for the subfolders.

I did this, but it didn't work. I restarted, and it still said I restarted because of a problem. Weird.

Hello Mr. Macintosh, i from Indonesia. Do you wanna help me, make video “how to downgrade MacOS Monterey to Mojave” i hope you read this comment and reply. Thankyou 🙏🏻

Mine doesn’t even let me do anything the keyboard doesn’t work and the apple menu doesn’t show it’s like everything gets disabled unless I run it on safeboot

Hey! I did exactly what you said, and it still hasn’t fixed the issue. Any suggestions?

You are the best of the best, cream of the cream top of the hill, thank you, fixed.

This is the one and only hack! Thank you so much for this solution! I pressed the powerbutton of my mac to turn it off (to quick i suppose) a few days before and since then the issue occured. All the other hacks with press keys and what ever didn't help. You made it!

why is bluestacks an android emulater, why does it not support macos montery? big thanks

My 2017 macbook pro shuts down by itself whenever I start playing a game I have tried clean installs nothing worked what could be the problem

I used Onyx for Mac and it works just as good.

My screen went black. A message popped up. I tried to take a photo with my phone but it disappeared before I could do so. It didn’t look anything like any meaaage I’ve previously had from apple. It was a black box with white writing. Mentioned an error. Some of the text was in English and some was in either Japanese or Chinese. Then the screen came back up but the bottom menu bar was faded to about 10% visibility at which point I shut down the computer. Could this be a virus? Or is this a standard thing I’ve just not encountered before?

After 10 minutes from opening Mac As I open any apps it gives me not responding

My system shut itself down or black screen, and sometimes I'll have to try different type of command before it comes on again and when it does this error message keeps popping up I don't know if the two problems are fixable and how

God, I love the Internet. Thank you Mr. Macintosh, whoever you may be. Not all heroes wear capes (or Apple store uniforms).

Simple to follow solution that worked straight away. Many thanks.

Thank you sir! This just started happening a couple of days ago and I tried all other solutions. yours was the only one that worked and saved my sanity!!!!!

Hats off to you-so clearly explained in such a simple, easy to follow way and it worked! Mr. Macintosh, you have my gratitude-may you live long and continue to do good.

trackpad macbook not working why? Can you help me

My MacBook keeps restarting when I load a application. I haven’t been able to use it. How do I fix it?

This worked, Ty!!!! Is there a video for what to do when it says ‘This disk is locked’

stop searching through google this video is the best! don't buy repair shit or anything start at 0:43 is the best solution my error message disappeared after reboot i spent hours doing everything but with this simple solution it was fixed! Thanks mate!

Found a simpler solution. Yay! Log into your Mac as an administrator. It will give you the option to read the log. Read it. You are done. The message went away for me.

Hi, I can not see anything in library folder ? Can you tell

I have deleted the entire log folder because this method was not working and still it shows the same message. Please help me to fix it

Did what you asked me right, but still not working on my ManBook Pro M1 Any help with that?

Thank you, finally solve this error on my 2016 Intel Monterey MacBook Pro

Ive tried this, it didnt work :( any other solution please?

Thanks, I called apple they told me to reinstall the OS lol.

My mac is not shutting down after i use it…i need to long press power. Button

I was suprised 13 .2 beta 2 wasnt out today?

Love this stuff. he doesnt show himself. True teacher.

Thank u. It worked nicely

Hello Mr Mac Have a happy new Christmas & also new year for 2023. question dose 13.2 work with 0.5.3 ? I'm back at Big Sur for the moment I need a rest from reinstalling the venture

can u show how to fix kernel panic

thank you very much. the message doesn't appear anymore :)

Tnx for u r help macin tosh great you my problem is solved

i couldn't find "Library", what do need i do?

Had the same problem a few times with regular accounts. Login out and login back in with an admin account, solved the problem.

Thanks for this one, was plagued by this on my 5,1 MacPro with OCLP.

I get this issue as when I use my MacPro 2013 with Ventura open core patcher , if the Mac goes to sleep the Mac won't respond so I have to force the system shutdown , do we know if there is a fix for this ?

O my 😂God it worked thanks so much please

Mr Mac! I need your help!

can i give you an award? thank you so much

Thank you very much

It's Working, Thanks Mr. Macintosh

Thanks for all your help in getting my old macbook to macOS Monterey.....i tried upgrading to ventura (it has completed the installation) and then the mouse and keyboard seems not to be responding....Can you kindly please provide me with your advise to resolve this....Your swift response to my comments would be highly appreciated.....thanks

Have not had the problem but thank you anyway for showing how to fix it should it occur!

Does this work on MacOS Sonoma?

Thanks, it solution work fine.

Hello there I just wanna say this fixed the issue i was having with mine. Every time the message appeared when turn on and also the top bar was not showing and even the keyboard stopped working. For me to manage to do what you said i had to first press together : ( Cmd+Shift+Q ) to clear it temporarily so that i could type. I was very annoyed that every time i logged off or shut down it was back again. After I did what you said on this video and restarting.... Its all working fine and the bug is LONG gone! IM SO GLAD, THANK YOU SO MUCH !!!! 💕💕💕

Thank u so much it worked for mee to

Thank you. It worked😭😭😭

still keep having some issue

Didn’t work for me :(

Dude, you save me...I was goin bananas about my Macbook Pro...it keeps popping like nuts! Thank you so much

It doesn't work for me :( I seem to have this problem every time I do an update on my mac. I had this problem in december and then the problem was the sleep wake failure file that had to be deleted. Now i can't find that file in the diagnostic reports.. So my problem is not fixed, not even by making a new folder and doing exactly what you did

I'm seeing a similar type pop-up but it say something like, "Are you sure you want to log out?" If I have stepped away from the computer and miss the pop-up, it logs me out completely and does not open the windows that were open when it closed. Of note, I never had this problem until my entire computer was erased in the process of upgrading to Monterey in attempts to use the Microsoft 365 Office apps.

I have been having the issue ever since I upgraded to Mac OS Ventura. Can someone how I can explain where I can find the the name of the application that is causing the problem in the log file?

My system shut itself down or black screen, and sometimes I'll have to try different type of command before it comes on again and when it does this error message keeps popping up I don't know if the two problems are fixable and how

Bro! You the man! Just setup my new hack. Intel 13900k, aorus master z790, aorus master 6900xt, 1 2tb nvme, 2 4tb nvme, 1 1tb nvme, thunderbolt 3 titan ridge! Running flawlessly! This was the last thing I needed to fix! Even got my old firewire 002 bla modded rack to work with 2 adapters and manually installing drivers! You're videos are very helpful. You earned my sub!

All the best, friend, thank you for this, long live 1000 years

Thank you very much for the usual support. This guide helped me to identify the issue (but unfortunately not solve it). In any case you saved me hours and hours of research. Thanks

Thank you so much.👍

Thank you so much! Solved my problem. Very much appreciate you taking the trouble to post this video; it really helped me.

Before watching this got this problem,thanks

I wasted a couple of perfectly fine hours of my life trying various things unsuccessfully to get rid of this error. Your video was the first solution that worked. Many thanks!

Thanks ....this helped

Thanks for being a bro

You are a life saver loool I was gonna reinstall the whole software lmao ty man it’s gone

I have used this successfully on multiple devices. Thanks, Mr. Macintosh!

Thank you soo much ❤

You are awesome! No apple support page could help me with this, but this video did! Love you!

Could not have picked a better timing! Literally started having this issue yesterday.

I would ilke to just thank you since you saved me from this terrible issue. Over the one week in every starting of Mac I’ve been striving to solve it and it worked…thanks a lot

it's worked

Thanks worked

Awesome & thanks. This resolved the issue. Gratitude & props in your direction.

Brilliant… thanks so much! 💜

Bro thank you so much it worked :P

Thank you🤘

Brilliant video ! Thank you so much. That problem was costing me so much time. Couldn't access folders, couldn't see the bar menu up top. This solved it! Briliant!!!

Thank you!!

Thanks so much your video really helped!!

I have had this restart message for a week, and your fix made it go away. Thank you.

Thanks!

Thanks this helped!

Thank you so much it resolved the issue.

Seriously! That easy. Thank you Man!

Thanks my guy!

Thanks

Running onyX would also fix this issue worked for me.