Your E-bike Experts | FAQ on Himiway E-bike Batteries 

Dont know how i missed this bideo. Had my bike over a tear now. This cleared up some questions i had. I have always had more than one bar indicator showing. I usually have atleast three. My battery gets on charger everynight but i never bottom it out but it gets ridden everyday. So far, no problems.

Like your videos. My Himiway battery took about 15 hours for the charger light to go from red to green the first time. I started to think it would never turn green :)

I'm more apt to buy a product from a company that takes the time to produce multiple videos on the product. Great job! Can't wait to get my Himiway!

I charge mine just about everyday during week. Its almost never a complete full charge cause i dont deplete it. Usually has three bars on display. Rarely has to be a charge of 8hrs

Thanks Tim! Great information, as I have Lithium Ion batteries in my motorhome (house) and much the same information is similar with them as well. The BMS is there to help protect these batteries, as well as for longevity, if, as you say, they are taken care of well in an efficient manner.

I am new to the e bike community! On Himiway Batteries only - has anyone experienced one catching fire?

I was curious about the batteries performance and now I feel safer with your information because my himiway is expensive and I want another battery to supplement all the extra weight on the trailer and upgrades. Great content 👍

Thank you for keeping us informed great job. 👍

Love my Himiway! Hopefully the battery lasts a long time

My step thru battery lock failed while on the holder. How to order replacement and removal???

Hi. On display all the time show full charge battery? today was battery down,,,, walk 3 mi

Why does my charge indicator only show 3 bars when the charger turns green

Great information!!

Yup...Tim is the man!!!!!! Thanks Tim :-)

Thanks Tim. Another useful video.

Excellent info on battery maintenance

Thanks for the video. Do you know if there is a way to unlock the power on the throttle as mine cuts out at 4mph? (Himiway Zebra)

Really good, easily understandable tutorial!

Hope someone can answer this. My cruiser stopped running the other day. Thought I had enough charge. Tried charging and no red light. Charger is putting out 47 volts and battery shows 41 on all 3 terminals. Battery indicator shows nothing. Not even a red light. It does however flash for a second. The battery will run the motor for a short time too but eventually kicks off. Any Ideas?

Hi I have a ebike that keep blowing the battery fuse what can it be?

Really good very informative video. Thanks.

Can you show me where you get the technical information on 50% charge is only 1/2 a charge cycle. I hear this myth often but manufacturers don't test like that. Also not 90% anything above 80% increase the degradation of the battery that is caused by the higher voltage. And that came from a lithium battery engineer

Thank you Tim! Your videos are very useful and instructive, so I have a question: how do you change the controller in the Escape model?

Hi tim,when I put my battery on the bike I get a spark from the #2 connector on the battery tray,I think it's the headlight ,cause it would not shut off I had put a on off switch on. But I still get big spark when I put my battery on the bike. Any thoughts?

What surface is best to charge a ebike battery? Medal shelves, wood, tile, or something else? Also do you recommend using a power strip, or just the wall outlet?

Hey Tim, Thanks for the vid, very Informative, so I just took my Himiway Zebra out for my first ride yesterday and the little rubber charge port cap wasn't on the battery when I returned home, I'm having a heck of a time finding a replacement online, do you know where or how I can get one? Thanks, Jim

tinker i need your expertease,,,,hello friend ,say i have been having a passcode problem for 8 of the 12 months i've had my himiway step through ,heres tthe deal when i turn on the power ii get the 'P I '' screen but without even putting in a passcode i have tottal power to my hub mootor,, your a 'HIMMIWAT EXSPERT' so i figure you can help me out ,i need your 'EXPERTEASE',,THANKS FRIEND FELLOW RIDER... ALLEN stenquist

Thanks you for this video, good information.

Do the lights on the top of my himiway cruiser battery light up while on the charger?

I plugged the charger in to a smart plug. Then I set a routine up on Alexa - "Alexa, charge the bike battery" and it turns on the smart plug for 8 hours then turns the smart plug back off. I usually plug the battery in to the charger and run the routine after every ride, regardless of how long I've been for a ride. Is this a good idea, or should I not be running that routine every time?

Are there after market chargers available to charge the Cruiser battery faster?

Thank you Tim. This is very good and answer so many questions I had. Do you have an name of the 80% after market chargers by chance?

Turtle is the Man!!!

Great video Thanks

I have a question for you, I received my Himiway a few days ago here in Germany, it works great but the throttle doesn't work when I ride the Himiway so I have to pedal. Throttle just works when the bike is in walking speed. Do you have any advice for me to fix the throttle so I can use throttle when I'm tired?

Great video Tim. Thanks. This is a somewhat mundane request but could you please provide the dimensions (LxWxH) of the Cruiser battery? I'm thinking about getting the Cruiser and would want a second battery to be able to take with me to double the range. I need to know what size trunk bag to get to mount on the rear rack to accommodate the spare battery. The Cruiser battery seems longer than other batteries I've seen but I haven't been able to find the physical dimensions listed anywhere.

Whats up Turtle? Any idea why my screen says Im going 27mph when Im only doing 10? Then it sputters trying to keep its highest speed, but I think because it is showing 27mph that the governor (if there is one) is stopping it from going faster. This started after trying to change the amount of gears to 1-9 (I think).

Can I use a better charger for it to Charge faster ??? More volts

Hi Tim! My battery is showing three green bars and a red bar next to E. Last night I rode my bike for a while took a break and then when I put the battery back in the bike wouldn’t turn on. I checked all my connections as well as the fuse in the bottom of the battery and they were good. I charged the battery overnight and rode it to work this morning but as soon as I turned it off it wouldn’t turn back on. I’ve had the bike for almost 2 years with roughly 1200 miles on it. Is this a sign that the battery is going bad?

So I heard this 50% charge is like a half a charge cycle. Well since cell manufacturers test from completely discharged to full charge when testing for capacity loss after so many charge cycles where do you get this information about half a charge or quarter charge being not a full charge cycle. I've never seen testing that proves that. Manufacturers do know that over 80% charge the cells degrade faster that's why the 40-80% which doesn't make a lot of sense either since you're going to be charging more times. I do believe that shorter charge cycles say 50 or 25% is easier on the battery but not that it's equal to half or less of a charge cycle mainly because your bringing the battery to 100% and that's where it degrades the most

I have a zebra. And, sadly, my display, did not tell me my battery was dying. Full battery display, while the battery was dead. Let me tell you, pedaling 36 miles home was no fun.

The one I purchased in 2020 is a total lemon… at least 40 emails between myself and support with no resolution. They ask me to get on the bike, ride it and take a video of the problem… not sure how that’s a safe option at all?

Hope someone can answer this. My cruiser stopped running the other day. Thought I had enough charge. Tried charging and no red light. Charger is putting out 47 volts and battery shows 41 on all 3 terminals. Battery indicator shows nothing. Not even a red light. It does however flash for a second. The battery will run the motor for a short time too but eventually kicks off. Any Ideas?