I am using the 9800 pro when i select the atmos with bypass the crackling sound is there. If its PCM the sound is normal. So what is the problem here? Please help
Am having TCL smart tv P635 model in which am not able to connect my zebronics Zeb zukebar 9500 ws Dolby with Bluetooth pairing... Is there any other option to connect with HDMI cable to play youtube content ?
Today i brought Jukebar 9400pro dolby and i connected to my Realme tv but when i am turning on the Dolby digital option the two rear speakers turn off Why??
Hi, purchased zeb 4000, connected using hdmi arc, everything works fine. After turning off tv, (soundbar turns off as intended) but in few minute soundbar turns on, then off, this restart cycle goes on. Note that it happens only in tv sleep mode. What could be the issue
I bought zeb 1000 today..when i connect on my xioami x pro tv i can play normal videos but when i tried to play dolby videos the tv shut the power automaticly or hang the tv ..how to solve this problem..
I am using Tobo hdmi audio extractor, xiomi stick 4K as hdmi input, video output to borsso pro plus projector, audio output to zebronics 9750 pro Dolby Atmos soundbar. I am getting dolby surround through optical but not getting any sound though hdmi. How to get dolby Atmos please help.
Dear Zebee, Please send an email to support@zebronics.com, and we will provide you with the necessary support. Meanwhile, you can also try adjusting the digital sound output format to passthrough and attempt playing any Dolby Atmos content.
My sound bar 6001 dws pro sound bar not connecting with subwoofer . Have tried all the ways to fix but nothing seems work . Have created complaint with zebronics but service are poor and no response from support
Dear Zebee, Please send an email to support@zebronics.com, and we will provide you with the necessary support. Meanwhile, you can also try adjusting the digital sound output format to passthrough and attempt playing any Dolby Atmos content.
I connected new Zebronics juke bar model 3800 to my SONY 55 Inch TV with HDMI cable attached to eARC/ARC port.When I paired sound bar to TV with its remote TV sound is not heard on sound bar. What settings to be done ?
Dear Zebee, depending on your TV menu options, use the supplied remote to determine the device type that is connected to the HDMI ports: Press HOME → Select Settings → Channels & Inputs → HDMI Settings → Device List → Enable Press HOME → Select Settings → Watching TV → External inputs → BRAVIA Sync settings → BRAVIA Sync device list → Enable And you also need to configure the [Digital audio out] settings according to your audio system. Press the HOME button, then select [Settings] - [Display & Sound] - [Audio output] - [Digital audio out]. If the audio system is not compatible with Dolby Digital or DTS, set [Settings] - [Display & Sound] - [Audio output] - [Digital audio out] to [PCM].
