Hi, I'm a technology guru who loves helping people with I.T. related issues. Ask me a question in the Comments section and I'll send you a personalized response. Subscribe to keep up with my latest tech videos!
About me: I've been hands-on with computer technology since I was 4 years old and started my I.T. business in 1992. Computers and technology are my passion but I also enjoy MANY different hobbies in my off-hours. My RU-vid audience values me most for my computer knowledge so I've shifted my focus to creating valuable tech-related videos that will save you time and money.
I love reading all of your comments and seeing the channel grow! It keeps me motivated to keep creating new videos, so feel free to ask me a question by leaving a comment on any of my videos.
I follow your steps and it says 'oobe\bypassnro is not recognised as an internal or external command, operable program or batch file', what have I done incorrectly?
I think it would have worked well, but my sister unplugged my PC while I was outside, and the process was still running, so my computer shut down. Now I only see a message saying the erasure didn't work well, "Click OK to restart the PC." So I can't even open my PC. Is there a way to make it work again? Thx
Hi! If the PC no longer boots into Windows no matter what you try, you can perform a "Clean Install" of the Windows 10/11 operating system. I assume you were trying to completely erase/destroy all of the data on the hard drive so it can be resold or discarded. I made videos on how to perform the "Clean Install" here: For Windows 10: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-bP03Y-l9NOM.html For Windows 11: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-ZMKl9wBJYD0.html You will need an empty 16GB+ flash drive and access to another working Windows-based computer to complete the steps that are required. Once you get the PC running again, you might want to re-run the "Reset this PC" program using the "Clean data: Yes" option to securely erase all unused portions of the hard drive. I hope this helps! -- Jason
Thanks for the awesome video, it was helpful to know because I just sold my computer after doing the full white and was kind of worried if it would be sufficient
Hi - I'm glad the video gave you some reassurance! As long as you used the "Remove everything" and "Clean data: Yes" options, there won't be anything to worry about. Have a great day! - Jason
Is it normal for my display to not detect anything during this process? I reset and after downloading Windows its been a black screen for over 20min. PC is on but screen detects nothing.
Hi! Is the computer still stuck on the black screen? It has been 16 hours so I hope the problem worked itself out. Some computers have both onboard video outputs and also have an aftermarket graphics card installed. Try connecting your monitor to other video output ports to see if Windows is displayed. Sometimes changing from using an HDMI cable to a VGA cable between the PC and monitor might help you get through the Reset this PC process. Sorry you're having trouble with it -- Let me know what ends up happening. Thanks -- Jason
@@JasonBagnell hey there. Thanks for the reply. Unfortunately I ended up having to restart the pc. It was still black screen after several hours and testing HDMI and mobo graphics. Long story short, many issues afterwards but eventually reset. Thanks.
Hi Jason, Huge thanks came at the right time. I have a laptop I want to sell, which was my once concern, now no more. Great video. Thanks and Take care!
Hi! You can try creating a bootable USB (Flash Drive) Windows Recovery Drive for your PC, boot from it and then try running the "Reset this PC" program from there. I don't currently have a video on how to create a Windows "Recovery Drive" but I located another RU-vid creator's video that does a great job of explaining how to create it. See: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-LdpBVOSiPHc.html Have a great day! -- Jason
i did all the steps and after the reset finished it took me back to the normal log in screen and it was saying profile couldn’t be loaded when i tried to sign in
Hi! There might be some corruption on your hard drive (or the drive's file table) that is causing the problem. Are you able to get to the Windows Desktop screen? If so, click the Start button and then type CMD Click on "Run as Administrator" and a command prompt window should open. Type the following command and press enter: CHKDSK C: /F Reboot the computer and hopefully it will work properly from there. If you can't get to the Windows Desktop, try this: From the Windows Login screen, click on the power button in the bottom right corner, hold the SHIFT key on your keyboard and then click on Restart while holding the shift key down. That will make the PC reboot to the Recovery Console. From there we should run the CHKDSK C: /F command. When the "Choose an option" menu appears, click on Troubleshoot, Advanced, Command Prompt. Hopefully the Command Prompt window will open. Next, you'll need to figure out which drive letter is your main Windows boot drive. Type C: and press enter. Type DIR and press enter. You're looking for the drive that contains the folders, Program Files, Program Files (x86), Users, Windows. If you see those, your boot drive is being called C: in this recovery environment. If not, type D: and press enter. Type DIR and press enter. See if that drive letter has the above mentioned folders. Let's say that you find them on D: drive. Enter the following command: CHKDSK D: /F Once the CHKDSK program has run, reboot the PC and see if the problem still occurs. If the problem remains, you can re-run the "Reset this PC" program directly from the Recovery Console. From the Windows login screen, click the power button, hold down your SHIFT key and click on Restart. When the Recovery Console appears, click on "Troubleshoot" and then click on "Reset this PC" and continue forward like you did last time. Hopefully things will run better because we ran the CHKDSK command. Hopefully some of these suggestions will help! Jason :)
Hi! The boot menu key for your Gigabyte motherboard is probably the F12 key. Try powering on the PC and then start tapping the F12 key and hopefully the boot menu will appear. If you have not installed the new/clean copy of Windows 10 yet, you should be able to select your flash drive (USB, Flash, Sandisk, Lexar, etc). The Windows 10 installation should proceed from there. If you've already performed the first part of the Windows 10 installation, you should unplug the flash drive and allow the PC to boot from the hard drive. If your PC doesn't automatically boot from the hard drive (C:), turn on the PC and start tapping the DELETE key. That should get you into the BIOS/CMOS setup program and you can make sure that the hard drive is the first device listed in the boot menu. It might be helpful to download the manual for your PC's motherboard because it will have information about how to make the adjustments. Here is a link to another (random) Gigabyte motherboard's instruction manual: www.gigabyte.com/FileUpload/Global/WebPage/954/images/B550_A520%20BIOS_e_Web.pdf It mentions how to access the boot menu and BIOS on page 3. I hope this info helps you! -- Jason
Lydia , you poor little baby 🍼, it is because of daylight savings time, and in America, we only change our clocks once a year. Benjamin Franklin came up with that idea. it was meant to increase the hours during the summertime. that people would have more time to do things before it got dark out. and in the wintertime , they turn the clocks back...🤔🤓
Hi Jason you mention the transfer is not suitable for the new Outlook, I've just moved over to Outlook on my new lap top with Windows 10, having an old computer I have many email folders on the windows Home xp computer in outlook express 6, I would like to find a away of copying emails from New Outlook and somehow paste them into the DBX files within the xp computer, could this be possible. Regards Bill
Hi! Some PCs might be sent from the factory without containing the C:\Windows\System32\OOBE\BYPASSNRO file. I just opened the BYPASSNRO.cmd file in a text editor and found that it only runs two commands from the Command Prompt window. Once you have opened the Command Prompt during the Windows Setup process, try entering these two commands. Press the Enter key after each one: reg add HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\OOBE /v BypassNRO /t REG_DWORD /d 1 /f shutdown /r /t 0 Let me know if that works! Sorry I was a little late getting back to you. I've been moving this week and things have been a little crazy. Thanks! - Jason
Hi... I tried this but my problem is when i open outlook to new computer to open Outlook datafile of my back it shows that you don't have permission to open this back...pls advice
Hi! I found an article that has two suggestions for how to fix the issue. See: answers.microsoft.com/en-us/outlook_com/forum/all/permission-issue-while-opening-the-pst-data-file/2e18f32e-b584-4e60-b4cc-ace1b8de79de Thanks -- Jason
Yes, once the first part of the Windows 10 installation is complete and it starts counting down from 10 to 0, you can unplug the USB Installation Media drive because it is no longer needed from that point forward. Have a great day! -- Jason :)
Hi! You can go to the support page for your PC Manufacturer's website, identify your PC's model # and look for any BlueTooth drivers that are available. It might be listed under the "Network, Ethernet & Wireless" section. Download and run the driver setup program and it will hopefully resolve the issue with the yellow triangle in Device Manager. Thanks! -- Jason
My last reply went under the wrong comment. Sorry about that! If the recovery environment is not found, you can create a "recovery drive" (flash drive) specifically for YOUR computer and then boot to it. The "Reset this PC" program is one of the options in the Recovery Environment once you've booted to the newly created flash drive. I don't currently have a video on how to create a "Recovery Drive" but I located another RU-vid creator's video that does a great job of explaining how to create it. See: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-LdpBVOSiPHc.html Have a great day! -- Jason
Hi! The "Windows Update" program has become MUCH better at finding drivers for most PCs. If your computer is able to connect to the Internet after Windows is reinstalled, run the "Windows Update" program and allow all pending updates to install. In most cases you will not need to install additional drivers for your PC. I showed how to locate drivers for the people whose PC did not automatically install everything that was required. Have a great day! -- Jason :)
Hi! RU-vid shorts are a mysterious thing. RU-vid initially blasts them out to about 500 people and then they monitor how that audience responds. If the video gets the right signals, RU-vid might end up showing it 70,000,000 times if a larger audience continues to enjoy it. I "borrowed" the footage in this short video from two other creators so maybe that's why it didn't take off. My best ever RU-vid Short video has gotten over 51,000 views to-date and my best ever RU-vid "long" video has been viewed 290,000+ times so far. The short video, "Hump Day Camel" has made $0.76 so far while my 100% original "How to wipe PC before selling..." video has made $1,097.58 so far. I guess I'm better off making LONG videos! -- LOL! Have a great day -- Jason :)
Thanks! I just moved to a new location so I'll be creating more videos soon after I get everything setup at my new location. Thanks again and have a great day! -- Jason :)
Great video! You earned a SUB. You seem to know your stuff, so I hope you don't mind me asking a question. I misunderstood what OneDrive was. I thought it was a storage space, but I found out it was just a mirror of your PC. I recently activated OneDrive so I could share a video via email. I was having trouble, so I wanted to delete everything in OneDrive and only put what I wanted there. Well, in doing so I deleted my entire Desktop. I thought my local drive would remain untouched. While deleting I get a popup window saying something like "Recycle Bin full. Remaining files will be permanently deleted." I clicked continue. Microsoft says there is no way to recover my files. Have I lost everything? Is there no hope? I restored my Recycle Bin, but nothing I wanted was there. I tried Microsoft File Recovery, and although 11,993 files were recovered, my PC says the files are unsupported? Any help or ideas? Thank you.
Hi! Were you able to create the Windows 10 Installation Media (flash drive) using the program on Microsoft's website like I showed in the video? Were you able to successfully boot up the computer from the flash drive? Give me a little more info on the problem you're experiencing and I'll try to help. Thanks -- Jason
Yes, if you want to use the "Cloud Download" option, leave the Internet plugged in until the program restarts the computer. Then it is OK to remove the LAN cable. Have a great day! -- Jason
I agree and can't believe that Microsoft removed the backup feature from the "New" Outlook program. It has been mentioned that the feature "might" appear in future versions, but we'll see. Have a great day -- Jason
Hi! Is your computer a laptop and is it plugged into it's power adapter? The reset procedure can take a few hours so Microsoft wants to make sure that you are not running on the battery throughout the process. If you ARE connected to the power cord, something in the laptop might be misreading the charging status of the computer. It has been a few days since you wrote me, so were you eventually able to get the "Reset this PC" program to run correctly? Let me know, thanks. -- Jason :)
@@JasonBagnell hi Jason, I apologize for just now getting back to you, so yeah first of all, after what just happened to me, I don't trust Microsoft anymore, but my laptop, I did not have it plugged in when I was watching you video, is that what they meant when they said that my PC could not be wiped while running on battery power, so I should try that again while having it plugged into the power adapter. Since I don't trust Microsoft, after it said that, I didn't try anything else, I just turned it off, set it aside til I heard back from you, thank you for responding.
I'm glad there was an easy answer to the issue your PC was having. If you have any trouble with not joining your freshly reset PC to a Microsoft account, I have another video that gives a few more tips on how to get around it. See: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-UdyP_bHSUlE.html The OOBE\BYPASSNRO command mentioned in the video usually works in most cases. Good luck with everything! Cheers -- Jason :)
🙂Jason, Your easy-to-follow instructions helped me to accomplish something that would have been a nightmare otherwise. Thank you. I gave you a thumbs us and subscribed.🙂
I made the mistake of not watching this tutorial before I setup my internet, nothing worked until i turned off the wifi, thank you and thanks to everyone in this comment section for the help.
Thanks, I really appreciate it! Post some videos of your own and see what takes off. I tried to be the hiking, fishing, scuba, drone, and outdoor adventure guy but the RU-vid community only responded well to my computer/I.T. videos. So much for getting away from computers on the weekend -- LOL! Once I focused on what works, things on RU-vid started to grow quickly. Have a great day! -- Jason :)
This doesn’t work if your brand new PC requires the Internet before it started the installation process it already knows that I have Internet so I can’t bypass this very frustrating
Yes, some PCs, laptop and Microsoft Surface tablets come preconfigured in Windows S-Mode and they DO require you to enter a valid Microsoft Account to continue the installation. I have not found a reliable way to work around that problem. I made a generic Microsoft Account for myself and use it to setup customer computers whenever I run into that problem. Once Windows is installed, I create a new (local) user account that has administrative rights, log in as that user and then delete the first account that was tied to the generic Microsoft Account. It is definately a pain. Have a great day! -- Jason
My ASUS B450-F with windows 10 was installed in legacy mode. I understand a clean install with uefi mode is required. Will this simple usb clean install correct this? I do expect to lose everything, so i will back up on an external drive. Thanks!
Hi! Windows 10 does not require UEFI or Secure Boot to be enabled for the operating system to install. That headache is reserved for Windows 11 -- LOL. You should be fine if you create the Windows Installation Media flash drive and boot the PC to it. As long as you can select your PC's primary hard drive (C:), you should not have any problems. My video shows how to erase all partitions from the hard drive, so I'm glad you have a backup of the files you want to keep. Let me know if you have any additional questions. Thanks! -- Jason :)
