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Austin Brown
Austin Brown
Austin Brown
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Building a remote cleaning business and documenting my progress, setbacks, and everything in between. ☁️

Sharing any knowledge I have to help you build your own cleaning business and the learn skills needed to grow.


Комментарии
@DELACENA80
@DELACENA80 23 часа назад
Hello great Video, need to connect with you, How can I?
@Rubenzfrederic
@Rubenzfrederic День назад
Good shii fam, I'm thinking of starting RU-vid content soon.
@toastybrown
@toastybrown День назад
Yeee you should man! I’d definitely tune into that
@thatboi-q7k
@thatboi-q7k День назад
Keep going fam I haven’t started yet but your motivating me for sure!
@toastybrown
@toastybrown День назад
Thank you bro! Let me know if you need clarity on anything when you do start
@Infamoustaymon3y
@Infamoustaymon3y 5 дней назад
Do you think i would be able to start ? Im currently a truck driver and on the road 12 days out and 3 days home but i have my girlfriend with me she would be helping me with phone calls ect
@toastybrown
@toastybrown 5 дней назад
@@Infamoustaymon3y Definitely! Start with the foundations first and build from there - its doable
@eSportDjango
@eSportDjango 6 дней назад
Dont focus on doing a good job
@toastybrown
@toastybrown 5 дней назад
Definitely gotta do a good job to keep the clients but as the owner you gotta be more focused on your system to get clients
@SmokieTRW
@SmokieTRW 6 дней назад
Could you do a cold call video
@toastybrown
@toastybrown 5 дней назад
For sure! It’s not too exciting lol but I got you
@SmokieTRW
@SmokieTRW 6 дней назад
Thanks my boi
@carsv.2501
@carsv.2501 6 дней назад
I agree...
@irwin240
@irwin240 7 дней назад
What did you use to create your landing page?
@toastybrown
@toastybrown 7 дней назад
@@irwin240 I used my Zadapt CRM because I was able to connect my form and follow up automations to the landing page as well
@TrustyCases-e2q
@TrustyCases-e2q 7 дней назад
Hey Austin, if you were to skip test cleans, how would you recommend one approach this strategy? Would you consider going with a sub who has a small team and good Google reviews (like 10 reviews over the span of 2-3 years) but clearly not savvy at marketing? Of course, you’d still have to cover your bases in terms of insurance and everything.
@toastybrown
@toastybrown 7 дней назад
Hey! I recommend asking for a reference if you were to skip test cleans. Definitely would go with a sub that has a small team and good reviews. You could have your new cleaner join your other subcontractor for a clean and get feedback from them. Or forgo test cleans/reference, send them to a client preferably a vacant home cleaning - show up after to check things out. Just gotta make sure they are on the same page with you about how the partnership will work
@TrustyCases-e2q
@TrustyCases-e2q 7 дней назад
Got it! Those are definitely some great ideas that I didn’t think about. Thank you!
@toastybrown
@toastybrown 6 дней назад
Anytime! You’ll figure out what works best just gotta try
@JoseMaradona-f9o
@JoseMaradona-f9o 8 дней назад
What’s your top 5 ways to get contracts bro?
@toastybrown
@toastybrown 8 дней назад
I’ll make a video on that bro appreciate the comment 🤙 but cold calling and emails has been the best way for me to get walkthroughs so far. Hoping to land my first *recurring* commercial contract this month
@JoseMaradona-f9o
@JoseMaradona-f9o 8 дней назад
@@toastybrown have all your contracts been just a one time job?
@toastybrown
@toastybrown 8 дней назад
So far for commercial yes. Did a post construction cleaning for an ice cream shop and heavy duty deep clean for a condo association which are technically commercial Residential we have recurring clients
@JoseMaradona-f9o
@JoseMaradona-f9o 7 дней назад
Oh cool, do you coach for cold email and cold calling?
@toastybrown
@toastybrown 7 дней назад
Not really coaching but I can set you up with the cold calling and the cold email system I use and have my sales rep call businesses for you. I’d give you my proposal template and tips on how I do things too
@moak08
@moak08 12 дней назад
Would cleaning in hair salon be considered bio hazard cleaning?
@toastybrown
@toastybrown 12 дней назад
Good question! But I don’t think so because there is no bodily fluid needing to be cleaned for a hair salon
@SmokieTRW
@SmokieTRW 13 дней назад
This is very interesting, never thought about drop services. I recentley got into the cleaning business but I want to go the w2 route, I want to learn the systems and what its like to hire/payrollw etc. Im going to tap in on your channel often, this is very valuable information and it motivates me for sure seeing your journey. Good shit man!
@toastybrown
@toastybrown 12 дней назад
I think w2 route works well too. I will probably do that once I get to a higher level of revenue. Happy you find the videos valuable man! Really appreciate that - if there’s anything specific you want me to talk about feel free to let me know 🤝
@SmokieTRW
@SmokieTRW 12 дней назад
@@toastybrown Hell yeah brother
@SmokieTRW
@SmokieTRW 13 дней назад
I tried this method before very good!
@toastybrown
@toastybrown 12 дней назад
Yeah! Got 3 walkthroughs after a week of doing this 😄
@themightynonso
@themightynonso 13 дней назад
Subbing for sure. Please tell me you got a community
@toastybrown
@toastybrown 12 дней назад
Appreciate you man! Working on putting the community together 🤙
@SmokieTRW
@SmokieTRW 13 дней назад
What’s that software?
@toastybrown
@toastybrown 13 дней назад
Zadapt CRM!
@SmokieTRW
@SmokieTRW 13 дней назад
What the dog doin 🤔
@toastybrown
@toastybrown 13 дней назад
Being crazy attacking my pillow 😂
@SmokieTRW
@SmokieTRW 13 дней назад
@@toastybrown 😂😂
@bigrick3563
@bigrick3563 13 дней назад
What’s up bro, love your content! Do you do mentorship or 1 on 1 calls. Loving all the free game. Thanks let me know.
@toastybrown
@toastybrown 13 дней назад
Thanks man! Glad you like the videos. I don’t have mentorship or anything but you can book a zoom with me and I can get you started in the right direction.
@shanegallagher387
@shanegallagher387 13 дней назад
wow I just realized you're in my market after watching a few of your videos. My family has owned an airbnb in Hollywood florida for a few years now and I just moved to Hollywood from Chicago. I originally wanted to create an airbnb management company but after doing more research the process of running a cleaning company seems very straight forward and dropservice is already something I have experience in. Would love to meet up!
@toastybrown
@toastybrown 13 дней назад
Yea I’m realizing the majority of people watching are in south Florida haha I’m down to meet up or zoom for sure! Definitely can get you started in the right direction. You can hit me up 954-751-4502
@thatboi-q7k
@thatboi-q7k 14 дней назад
Keep it going bro, I'm also in Miami. Been looking around to start my own business, do you do calls with other people or are you looking for a fee? I'm looking to brainstorm
@toastybrown
@toastybrown 14 дней назад
Thanks man! Yeah I’m happy to meet I don’t charge a fee. I have a calendar booking in my bio, early morning Friday would prob be the next best time for me
@thatboi-q7k
@thatboi-q7k 12 дней назад
@@toastybrown Got it, thanks bro
@toastybrown
@toastybrown 12 дней назад
For sure bro anytime
@thatboi-q7k
@thatboi-q7k 12 дней назад
@@toastybrown Damn bro your booked all the way to the Monday
@OneAwareness1
@OneAwareness1 14 дней назад
Exactly! When you look on the bright side, it’s easy to see how all of this is a blessing. It’s great that you lost so much help before you take on bigger commercial deals and potentially lose out on a big client(s). Are you going to have all those ten cleaners do test cleans ahead of time and then keep them on call? I’m curious because I’d be toast if I had to go clean. lol
@toastybrown
@toastybrown 14 дней назад
Great point! I didn’t think of it like that haha Never know how things turn out good or bad. For commercial cleaning, I’m just gonna send them to the job, do a walkthrough first so they know what to do, then check their work after the cleaning. For residential I do a test clean first or have them go with one of us to clean
@OneAwareness1
@OneAwareness1 13 дней назад
@@toastybrown yeah, we are always being helped along our path if we look for the lesson. It makes sense that you do it that way for commercial because it’s tougher for them to take your client. I’m really curious if you let cleaners know it’s a test clean because I think they may act differently if they know they’re being tested.
@toastybrown
@toastybrown 12 дней назад
They will act different if you tell them lol so now I just say we start off usually with a “small clean” and that’s seems to work out well
@OneAwareness1
@OneAwareness1 12 дней назад
@@toastybrown I love it! That’s really the best approach I have heard in regard to this topic.
@MrMaier3000
@MrMaier3000 14 дней назад
You got this bro
@toastybrown
@toastybrown 14 дней назад
No doubt appreciate that bro 🤝
@Withnohelp
@Withnohelp 14 дней назад
Keep scaling my boy. 50/mo loading 😈
@justexcel522
@justexcel522 16 дней назад
Great video. What are the buckets you have in your hiring pipeline in GHL?
@toastybrown
@toastybrown 16 дней назад
@@justexcel522 Thanks! New candidate, disqualified, follow up, zoom booked, qualified cleaner
@justexcel522
@justexcel522 12 дней назад
@@toastybrown Thank you!
@kalaalexander1
@kalaalexander1 16 дней назад
Are you using the crm already attached to Instant Data Scrapper?
@toastybrown
@toastybrown 16 дней назад
Nah I’m using Zadapt CRM cause that’s where I can call directly from
@OneAwareness1
@OneAwareness1 18 дней назад
Have you tried finding contractors on fb groups? What advantage is there in hiring from existing businesses other than their ratings? I don’t see how they would be so compliant in terms of signing your contracts, doing any background test, or doing your work instead of their own if there is any scheduling conflict.
@toastybrown
@toastybrown 18 дней назад
Hey, yes I find contractors on FB groups too. The main advantage of existing businesses is that they have a bigger team to take on more jobs. Usually it's owner operated. I don't really have them sign contracts and if they don't want to do my jobs or can't - I just ask they give me a heads up with some time so I can schedule someone else
@OneAwareness1
@OneAwareness1 18 дней назад
@@toastybrown The team idea makes sense, but I still feel like this has a lot more chances of trouble. Do you ask for proof of insurance? It would be great if you could possibly share what troubles you have run into doing things this way, as it seems more risky.
@toastybrown
@toastybrown 18 дней назад
@@OneAwareness1 Yes I ask if they have insurance. If not, I will guide them to get their own. I haven’t had too much trouble besides the subcontractors moving away lol I can probably make a video about it. As long as you set clear expectations with them that this is a partnership and you will provide clients/handle everything, you’ll be fine
@OneAwareness1
@OneAwareness1 18 дней назад
@@toastybrown Thank you for elaborating, Austin. Good to know that this method is effective based on your experience. I watched your other video where you outlined 3 must haves, such as not wearing another brands name, and I think a more in depth video about the topic would be very helpful.
@toastybrown
@toastybrown 18 дней назад
@@OneAwareness1 Definitely will write that down for a future video. I appreciate your feedback!
@carsv.2501
@carsv.2501 18 дней назад
Wow, its funny that you mention it. My husband has got a high paying job, so i was feeling a bit worried about telling him that im looking to start a cleaning business. I will just go for it. thank you. ❤
@toastybrown
@toastybrown 18 дней назад
Absolutely, as long as you commit to it you’ll do great! 🙏
@richestate4902
@richestate4902 19 дней назад
Great content, could you go over how you’ll price out commercial jobs
@toastybrown
@toastybrown 19 дней назад
Thanks Rich! Yeah I can make a video on that. I have a walkthrough next week Thursday with a medical facility so I can use that as an example. In the meantime for all my pricing, I always start with how much this cleaning will cost me which is and then add on the profit im looking for ($300-500/month minimum for commercial). Costs I break it down by - how long will the cleaning take? How many cleaners needed? Scope of work? Then add enough extra to *net* $300-500
@richestate4902
@richestate4902 19 дней назад
@@toastybrown thank really appreciate the feedback and the content
@toastybrown
@toastybrown 19 дней назад
You’re welcome hope it can help🙏
@carsv.2501
@carsv.2501 19 дней назад
10 thou
@toastybrown
@toastybrown 19 дней назад
I’d happily do it for 10 thou
@carsv.2501
@carsv.2501 20 дней назад
Thank you. I'm learning with you to open one outside the USA.
@toastybrown
@toastybrown 19 дней назад
@@carsv.2501 Take it step by step and you’ll do great
@MrMaier3000
@MrMaier3000 20 дней назад
Hey bro like your videos. Do you have a ig?
@toastybrown
@toastybrown 20 дней назад
Appreciate you watching bro 🤙 yes but I don’t post on it really @austinmbrownn
@MrMaier3000
@MrMaier3000 20 дней назад
@@toastybrown ok, I scheduled a zoom meeting with zadapt for Saturday to talk with you. can’t wait for that.
@toastybrown
@toastybrown 20 дней назад
Awesome! Looking forward to meeting you. See you Saturday
@carsv.2501
@carsv.2501 20 дней назад
New sub here. Great video. Can you do one, on how you setup your lead magnet form? I’m outside the US,but starting a cleaning biz now.. thanks.
@toastybrown
@toastybrown 20 дней назад
@@carsv.2501 I appreciate that! I’ll definitely make a video about that, thanks for the feedback. Wish you luck with starting up 🤙
@thatboi-q7k
@thatboi-q7k 20 дней назад
Hey man, how do you price your cleanes? Where did you learn how to price, thank you
@toastybrown
@toastybrown 20 дней назад
I’m still trying the figure out how to price lol. But what I did is call other local companies for quotes and just charged the average of that. You gotta start with your costs and then add profit on top basically
@thatboi-q7k
@thatboi-q7k 20 дней назад
@@toastybrown What's the must have steps to start this remotly? I'm assuming Website, Local ads maybe, LLC, logo..What do you think
@toastybrown
@toastybrown 20 дней назад
@@thatboi-q7k LLC, general liability insurance, business name/logo, Google business profile, Google LSA, 1-2 cleaners, website is optional at first but helps people trust you. I’d also recommend a CRM software to manage everything. I customized one for the cleaning business if you need and also do web design. But that is what you need at first and you’ll be good
@shanegallagher387
@shanegallagher387 24 дня назад
are subcontractors expected to have their own cleaning supplies or am I responsible for providing them with them
@toastybrown
@toastybrown 24 дня назад
Great question - they are expected to have their own supplies/equipment as subcontractors. If you reimburse them for supplies they might fall into employee category so gotta be careful
@shanegallagher387
@shanegallagher387 24 дня назад
how to know how to price your cleaning services?
@toastybrown
@toastybrown 24 дня назад
You have to estimate your costs to complete the clean, taxes/processing fees, and add your profit on top. I recommend calling a bunch of local cleaning companies in your area and see what they would price a 2/2 1500sqft for a deep clean. Then you can figure out the average and how they price. For initial deep cleans, I charge $0.30/sqft. This works for me but it might not work for you - how to price is pretty subjective. Your best bet is checking prices in your local area this way you can stay in line with your market.
@cpeer5310
@cpeer5310 25 дней назад
I've already spent 150 dollars on google ads and still didn't get a single sale. Do you think this is normal or am I doing something wrong? Thank you in advance.
@toastybrown
@toastybrown 24 дня назад
So you got leads but haven’t closed a client or zero leads from spending $150?
@cpeer5310
@cpeer5310 24 дня назад
@@toastybrown Only one lead, and I couldn’t close the deal with them. Should I switch to local service ads instead of the regular ones?
@toastybrown
@toastybrown 24 дня назад
@@cpeer5310 Yes, I would recommend trying local service ads
@TrustyCases-e2q
@TrustyCases-e2q 26 дней назад
Hey Austin. Would you say that it takes about 6 months to achieve $1000 profit with the remote route? I was thinking that number is achievable within 2 months if you’re constantly making calls and sending out emails to people building managers, project builders, etc. It seems like you were doing a lot of the cleanings yourself at the start, but I’m not sure of all the details for your first 5 months.
@toastybrown
@toastybrown 26 дней назад
@@TrustyCases-e2q You could reasonably hit $1000 net profit your first month. Depending on your startup costs and advertising spend. Definitely by month 2. My growth has been a lot slower because for the first 5 months I only used Yelp ads and fulfilled most of the cleanings with my gf. I also was still focused on doing SEO/web design for other cleaning companies instead of growing my business. Doing Google LSA, cold calling/emailing building managers, and having a reliable team of cleaners - you can scale pretty fast.
@TrustyCases-e2q
@TrustyCases-e2q 26 дней назад
I appreciate you shedding some more light on your progress here. Although, I may not use any paid methods starting out, I feel positive about cold calling 1000 people in my first month as a way to start earning fast. And as you mentioned, having cleaners is a very important aspect, as well. Thank you so much, what you are doing is so helpful!
@toastybrown
@toastybrown 26 дней назад
@@TrustyCases-e2q Glad I can help! You’re bound to get clients from doing that many cold calls. Wish you luck 🙏
@OneAwareness1
@OneAwareness1 27 дней назад
How did you charge $1200? Was the home that big, or was it an average home but the scope of work was big?
@toastybrown
@toastybrown 27 дней назад
Nah it was only a 2 bedroom/2 bath 1200 sqft apartment. But the place was completely trashed, dirt caked on every surface. This is a “heavy duty deep clean” and we always charge $1000+ for this type of cleaning. There was another one that was the same size but there were spiders, roaches, cat pee everywhere, and wasn’t cleaned for 14 years. We charged $2300 cause it’s technically a biohazard. So it all depends on the situation
@OneAwareness1
@OneAwareness1 27 дней назад
@@toastybrown Whoa. That must have taken more than a day unless you had a bunch of cleaners or some all-stars. I have been learning from Khari Harper for the past 9 months, and he only has listed $170 for heavy duty deep cleans on his website, which always stood out as odd because not all deep cleans are the same.
@toastybrown
@toastybrown 27 дней назад
It took about 7 hours with 3 cleaners but they worked really hard lol. With higher prices, you can of course pay the cleaners more so it was worth it for them. Khari is dope btw he gives a lot of great info. But that exactly why I stay away from booking form right now - every clean is different from my experience.
@OneAwareness1
@OneAwareness1 27 дней назад
Why are you having them fill out a form when you can do instant booking?
@toastybrown
@toastybrown 27 дней назад
@@OneAwareness1 I have a booking form on my website but I find it hard to price accurately. Usually the homes are in worse condition than expected and the price is too low. I prefer to talk to the client or do a walkthrough so they understand why the price is a premium and what to expect in the cleaning.
@OneAwareness1
@OneAwareness1 27 дней назад
@@toastybrown Thank you for your response. So you have instant booking on your website, but prefer a booking form for your landing page? I have set mine up for instant booking and charging a premium price. However, hearing this from you now, I’m thinking of getting in touch with customers to get a better idea of the scope of work. Driving around to walk homes doesn’t seem very scalable, are you looking into any other ways?
@toastybrown
@toastybrown 27 дней назад
You can also ask for photos of the main areas - bathrooms, kitchen, bedrooms to get a general idea before pricing. If the house is big enough, I find it worth doing an in person walkthrough. My time is pretty free since I barely do cleanings
@richestate4902
@richestate4902 29 дней назад
Love the content about to start my business 🤙🏻
@toastybrown
@toastybrown 29 дней назад
@@richestate4902 Thats great go for it!! 🤙
@Mikeppodcast
@Mikeppodcast Месяц назад
What about brand building? I don’t think the subcontractors model is good for brand building as the workers don’t wear your business uniforms
@toastybrown
@toastybrown Месяц назад
@@Mikeppodcast You can brand yourself through your marketing material - website, photos, etc. Clients only care that your service is reliable and high quality. It’s more important to be profitable at first and then eventually switch to employees/branding more
@Mikeppodcast
@Mikeppodcast Месяц назад
@@toastybrown That’s a good point being profitable then switching business structure , thank you!
@toastybrown
@toastybrown Месяц назад
Yes exactly! 🙌
@bkman112
@bkman112 Месяц назад
Hey! I sent a message but don’t see the template in the response
@toastybrown
@toastybrown Месяц назад
@@bkman112 Hey! It should be attached on the text but I can email it to you instead. Just text me your email address
@isaiahlebronnn
@isaiahlebronnn Месяц назад
Hey bro, how do you personally deal with nasty rude customers and cleaners messing up, like they are late sometimes, you have the customer calling you etc. A super headache this part of the business is. How many cleans does something go wrong, for example 25% of cleans have some sort of issue.
@toastybrown
@toastybrown Месяц назад
Hey man, definitely can be a headache. When dealing with customers - always stay professional. If they are too much to deal with, I’d weigh out the pros/cons of servicing them. It’s ok to let some clients go if it means less stress for you, you’ll 100% get more clients. For tardiness, give your clients and cleaners an “arrival window” of about 30 mins - let the client know the cleaner will arrive between 9-9:30am for example. Also set clear checklists of what the cleaner has to complete depending on the type of job. Start looking for more cleaners if the ones you have continue to mess up or are late. It’s a pain but there are people out there who will fit your expectations better. I’ve only had 2 complaints so far. I’d always offer to have the cleaner return to make up for it or partial refund if needed.
@BaileyBuckner-k1e
@BaileyBuckner-k1e Месяц назад
How long did it take you to start getting calls on google lsa to reach the 10k mark? I’ve had mine turned on for a week now. 3 calls, 2 disputed & 1booked. I’m on day 5, no calls. (San Antonio,Tx)
@toastybrown
@toastybrown Месяц назад
@@BaileyBuckner-k1e I start getting calls usually within an hour of turning LSA on (South Florida). My budget is set at $250/week. But there are some days I don’t get any calls either. I hit the 10k mark a couple times now because I landed some jobs that were $1k+. There’s not really a set amount of time it takes, it’s a matter of sticking with it and closing as many calls as you can. What budget are you putting at the moment?
@BaileyBuckner-k1e
@BaileyBuckner-k1e Месяц назад
@@toastybrownI put it at $250 a week, then I updated it to $500 yesterday. Could it be because my competitors lead budget is higher?
@toastybrown
@toastybrown Месяц назад
That could be a factor but LSA rotates the businesses who show at the top. I’d say add more photos of results to your profile and get more Google reviews if you can from past clients/friends/family. This will help get more calls for your budget
@DELACENA80
@DELACENA80 Месяц назад
🎉
@toastybrown
@toastybrown Месяц назад
🙌
@DELACENA80
@DELACENA80 Месяц назад
Excellent content. Congratulations. I'd like to know how you get the Clients?
@toastybrown
@toastybrown Месяц назад
Appreciate that Arturo! I use a combination of paid ads like Google LSA/Google PPC and free ways like cold calling realtors, flyers in apartments, etc. I’m gonna post a video about free ways I used to get clients soon! Anything else you’re curious about?
@DELACENA80
@DELACENA80 Месяц назад
@@toastybrown thanks for responding. I want to start a complete remote business model. With the idea of managing 100% outside the US market. Do you think it can be possible?
@DELACENA80
@DELACENA80 Месяц назад
US territory *
@toastybrown
@toastybrown Месяц назад
Yes, It’s definitely possible. As long as you learn lead generation skills and having an organized system in place for operations it’ll work out just fine
@DELACENA80
@DELACENA80 Месяц назад
@@toastybrown are you available to help me or guide me with that? How can I contact you?
@theofungi6562
@theofungi6562 Месяц назад
Price of new house.
@toastybrown
@toastybrown Месяц назад
Lol true! it ended looking brand new when we finished. Tough job
@nahissal
@nahissal Месяц назад
Which marketing platform do you recommend? I'm trying to figure out how to get started with $300 and I hear Google LSA is the way to go? What's working for you?
@toastybrown
@toastybrown Месяц назад
I recommend Google LSA that has worked best for me so far
@ppgaming8400
@ppgaming8400 28 дней назад
What are your most recommended sub contract platforms for outsourcing? Awesome video thanks!! 🙏
@Growupmedia-e1l
@Growupmedia-e1l Месяц назад
WhatsApp bro 👋 You are helping many people by providing useful information. The one thing I noticed is your editing quality. You need a professional editor. We will provide editing if you need an editor . We will provide a free trial for you .
@toastybrown
@toastybrown Месяц назад
Thanks for the offer but I’m all good dude
@kimnoeum341
@kimnoeum341 Месяц назад
Please keeping posting more contents in the future. I may be interested in your help somewhere down the line when I have the courage to start an online remote business. Thinking about it very hard at the moment.
@toastybrown
@toastybrown Месяц назад
@@kimnoeum341 Will do! Is there anything you’re unsure about with starting the business? I can make a video about it
@kimnoeum341
@kimnoeum341 Месяц назад
@@toastybrown Just finding the time and courage to branch off from my 9-5 at the moment.
@toastybrown
@toastybrown Месяц назад
Ahh that can be a challenge but I’d recommend just doing a small part each day. Like getting your business formed, then insurance, finding a subcontractor, etc This way starting won’t feel so overwhelming