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CustomersFirst Academy
CustomersFirst Academy
CustomersFirst Academy
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CustomersFirst Academy is a global provider of online customer service training and certifications.

Customer expectations are higher than ever before, and the stakes for providing a great experience are higher too. CustomersFirst Academy offers online tutorials, resources, courses, and certifications to help you meet these challenges head-on with confidence and success.

Whether you’re an experienced customer service professional or new to the field, our customer service training videos will teach you everything from basic greetings to advanced techniques like empathy and active listening. You can learn at your own pace in a way that fits into your busy schedule - it’s never been easier to get started!

Start learning today!
Is the Customer Always Right?
4:59
2 года назад
Are Customer Service Jobs Hard?
8:50
2 года назад
Комментарии
@RAZALIOTHMAN-y6r
@RAZALIOTHMAN-y6r 17 дней назад
i would like to join
@mikegarrens5286
@mikegarrens5286 19 дней назад
If they don't have the money then no!
@artfanatic8093
@artfanatic8093 Месяц назад
This would be music to Karen's ears.
@hanzlearningsolutions21
@hanzlearningsolutions21 Месяц назад
Really nice presentation! Great job! 🎉
@luigi5326
@luigi5326 9 месяцев назад
Impressive body language!👍
@AlcoholismAnonymous-xj2zo
@AlcoholismAnonymous-xj2zo Год назад
If a Karen is trying to get free food, because shse didn't like her steak medium but raw, but ordered medium. Does she get her way.
@acharyarabi
@acharyarabi Год назад
very informative... would appreciate if you have videos for non native english speakers too
@markussghost7477
@markussghost7477 Год назад
Ilove your eyes... They're beautiful!!! ❤
@user-bx4mm7mj5b
@user-bx4mm7mj5b Год назад
Very good video , thanks
@ProLeadershipInstitute
@ProLeadershipInstitute Год назад
Glad you enjoyed it! Thanks for the positive feedback
@mbuagbor3482
@mbuagbor3482 Год назад
Thank you a whole lot
@davidhora
@davidhora Год назад
Could you go into the video and take out the over lap. David of Davids Audio Video Service.
@olapejujolaoso7031
@olapejujolaoso7031 Год назад
voices are overlapping
@edmiller3221
@edmiller3221 Год назад
Some examples would have helped.
@customersfirstacademy2638
@customersfirstacademy2638 Год назад
Hi Ed, here's a resource on our website that offers some examples: customersfirstacademy.com/the-fine-art-of-small-talk/ Hope that helps!
@luigi5326
@luigi5326 Год назад
Excellent as always, keep it up!. 💯thanks a lot.
@ericolson9573
@ericolson9573 2 года назад
𝘱𝘳𝘰𝘮𝘰𝘴𝘮
@luigi5326
@luigi5326 2 года назад
understanding this video is crucial to improving customer service. Thanks a lot. 💯🥇
@luigi5326
@luigi5326 2 года назад
Amazing as always 💯 Thank you. 🥇
@amnabentwhabyoussif6847
@amnabentwhabyoussif6847 2 года назад
You are Amazing Miss, I love the way you break down the information and deliver it so easy to understand, Thank you Am actually trying to get my first job and am aiming for customer service or sales your channel is helping me alot and hopefully I will get a good job and rise up to the challenge and responsibility, Best of luck 🌹
@customersfirstacademy2638
@customersfirstacademy2638 2 года назад
Wow, amazing to read your feedback. You made my day! Best of luck with the job search, keep me posted on your successes :)
@amnabentwhabyoussif6847
@amnabentwhabyoussif6847 2 года назад
@@customersfirstacademy2638 Glad to hear that, Definitely I will keep you updated, am actually traveling to Dubai in search of it any particular advice!
@customersfirstacademy2638
@customersfirstacademy2638 2 года назад
@@amnabentwhabyoussif6847 Check out the career resources on our website for some resume, cover letter, and job interview tips! customersfirstacademy.com/category/resources/career-resources Good luck with the job search!
@luigi5326
@luigi5326 2 года назад
Amazing material 💯👍 thanks a lot.
@luigi5326
@luigi5326 2 года назад
These resources are truly amazing. Thank you very much. 💯🥇
@customersfirstacademy2638
@customersfirstacademy2638 2 года назад
Thanks Luigi, glad you enjoyed them!
@luigi5326
@luigi5326 2 года назад
@@customersfirstacademy2638 Absolutely! I will share them with my co-workers. Thanks again. (congratulations 👏 keep it up)
@jesellecativo7637
@jesellecativo7637 2 года назад
Thank you for this Video!!! I have learnt a lot. will surely use these technic to my calls ❣️
@customersfirstacademy2638
@customersfirstacademy2638 2 года назад
Glad you liked the training, Jeselle! Best of luck with your calls!
@OriginalMariAnnaWolf
@OriginalMariAnnaWolf 2 года назад
Um.. could you redo the video as the voice is overlapping and hurting my ears.. thx..
@customersfirstacademy2638
@customersfirstacademy2638 2 года назад
Thanks for your feedback, Maria. We've completely upgraded our content and production quality since this video was published. If you're looking for our new CS training, you can find it on our website here: customersfirstacademy.com/online-customer-service-courses/
@javiermelch4525
@javiermelch4525 2 года назад
Awesome...
@luigi5326
@luigi5326 2 года назад
Valuable material, succinct explanation, straight to the point. Amazing!! Congratulations. 💯 Thank you 🥇
@customersfirstacademy2638
@customersfirstacademy2638 2 года назад
That's fantastic. Thank you for your positive feedback. We are glad you are enjoying our educational resources.
@englishlearning8992
@englishlearning8992 2 года назад
Amazing vídeo!
@customersfirstacademy2638
@customersfirstacademy2638 2 года назад
Thank you! Glad you enjoyed it
@customersfirstacademy2638
@customersfirstacademy2638 2 года назад
Did you enjoy this tutorial? Let us know in the comments and subscribe to our channel for more actionable customer service tips!
@customersfirstacademy2638
@customersfirstacademy2638 2 года назад
Thank you for watching! If you enjoyed this tutorial, please subscribe to our channel and leave your comments below!
@customersfirstacademy2638
@customersfirstacademy2638 2 года назад
Thank you for watching! If you enjoyed this tutorial, please subscribe to our channel and share your comments below!
@sergioaguero6018
@sergioaguero6018 2 года назад
I just fell in love with this beautiful teacher
@customersfirstacademy2638
@customersfirstacademy2638 2 года назад
We'll let Viktoriya know ;) Hope you are enjoying the video tutorials!
@sergioaguero6018
@sergioaguero6018 2 года назад
@@customersfirstacademy2638 Of curse, I learn a lot from your vídeos, thank you so much.
@customersfirstacademy2638
@customersfirstacademy2638 2 года назад
Thank you for watching! If you enjoyed this tutorial, please "Like" the video and subscribe to our channel for more helpful tips!
@sebastianalvarez3053
@sebastianalvarez3053 2 года назад
Thanks 👍😊
@customersfirstacademy2638
@customersfirstacademy2638 2 года назад
You're welcome, we hope you like the training!
@customersfirstacademy2638
@customersfirstacademy2638 3 года назад
Thank you for watching! If you enjoyed this video, make sure to like, share, and subscribe for more customer service training tips, insights, and free resources: ru-vid.com/show-UCII5oCSQwsKs6nR0Em3lGqgvideos
@customersfirstacademy2638
@customersfirstacademy2638 3 года назад
Thank you for watching! If you enjoyed this video, make sure to like, share, and subscribe for more customer service training tips, insights, and free resources: ru-vid.com/show-UCII5oCSQwsKs6nR0Em3lGqgvideos
@customersfirstacademy2638
@customersfirstacademy2638 3 года назад
Thank you for watching! If you enjoyed this video, make sure to like, share, and subscribe for more customer service training tips, insights, and free resources: ru-vid.com/show-UCII5oCSQwsKs6nR0Em3lGqgvideos
@customersfirstacademy2638
@customersfirstacademy2638 3 года назад
Thank you for watching! If you enjoyed this video, make sure to like, share, and subscribe for more customer service training tips, insights, and free resources: ru-vid.com/show-UCII5oCSQwsKs6nR0Em3lGqgvideos
@customersfirstacademy2638
@customersfirstacademy2638 3 года назад
Thank you for watching! If you enjoyed this video, make sure to like, share, and subscribe for more customer service training tips, insights, and free resources: ru-vid.com/show-UCII5oCSQwsKs6nR0Em3lGqgvideos
@customersfirstacademy2638
@customersfirstacademy2638 3 года назад
Thank you for watching! If you enjoyed this video, make sure to like, share, and subscribe for more customer service training tips, insights, and free resources: ru-vid.com/show-UCII5oCSQwsKs6nR0Em3lGqgvideos