The videos you'll find here are born from my nearly three decades of consulting with and training enterprise design & development teams to deliver better UX via their digital products. Every aspect of my training and consulting approach revolves around one single, critical idea:
Great UX isn’t the result of what you do with your hands - it’s the result of how you use what’s between your ears.
Taking a strategic approach to UX is the only way to make it deliver on the promise it holds. Change the way you THINK about the design and development decisions you make and you take the first step to infusing great UX into everything you do.
You’ll find practical advice delivered in clear, jargon-free language, along with time-tested exercises, and resources.
I hope you find value in what you find here, and if so I’d love to hear how it’s helping you succeed.
sir i have brought your ui design principle course from udemy , since its 2024 is there anything radical more that i need to learn apart from you course as foundation
That course is fundamental, but you’d benefit from learning more about UX and interaction as it relates to UI design. My UX Audit course, for example, and a few others would help you think about Ui decisions: www.ux365academy.com
@@minhajhendrix9853 start with my website then - I have free guidebooks available (givegoodux.com/books; scroll down) and other free resources (givegoodux.com/resources) as well as a ton of podcasts, videos and interviews you can watch that will help you understand this profession and how the work gets done (givegoodux.com/media).
They all walked away with a new view To collaborate is a way we celebrate They all share what each other knew To deliberate is success to accelerate What you know comes back to you
Not forbidden necessarily. But ageism is a very taboo subject in a lot of places. Hiring managers and HR reps - and even executives - often won't admit they have a bias toward younger employees. Older folks find themselves getting nudged out of conversations and meetings further into their careers, unless they're in positions of significant authority. People entering this industry over 40 yrs old will find that recruiters have even more of a bias. It's MUCH harder to even get a reply, much less land an interview or get hired. The truth, however, is that those older folks, in general, have. LOT more value to offer an organization than their 22-year old counterparts.
5 month and this video from your email newsletter finally gotten to the top of my watch later playlist. Happy to see there are other episodes I can look forward to! The videos are easier to consume than emails (hard to know how much time I'll be reading it) Have a great day and thank you for this video!
Great thoughts! I've always thought of UX as a toolkit. Not every job needs every tool. But as arbiters of our toolkits, we should advise our teams on which tool to use and when.
I have literally just been through this process of surfacing research to c-team level, I got some great advice to really think about the audience and the aspect of people being "time poor". Busy people need the key problems, opportunities and how we can move the dial forward. Helped me reduce the content being presented massively (and it did feel like it hurt doing this, but necessary)
Nice thoughts Joe as always, I started with that dogmatic approach in a engineering lead company 5 years, sticking to it caused me a lot of pain, I felt like no-on "got" what I did, I could grind stuff out but wasn't satisfied, then I started with an approach similar to yours, approach each problems as its own thing and try to draw in experience to solve the problem.
we have a client adamand on using infinite scroll for search results page, but the page has horizontal scroll because it is a table of contents, send help :D :D :D
Thanks for this! As a junior with only 2 years of experience, it's hard NOT to feel like I'm shit most days since it's so easy to hear the self-doubt and self-criticism. It's so important to hear such validating words from someone who is much more senior in this.
You're welcome. Those voices never go away - but you CAN learn to put them in their place. Tell them to take their hands off the wheel, sit in the passenger seat and BE QUIET ;-)
I can't thank enough for this video! As a developer I struggle with the exact same doubts as mentioned here. This speache lifted my spirit and helped me really determine an objective measurement criterias for the results of my work. Thank you for giving me a tool to strengthen my faith and stop whining! ♥
You are very welcome, Albena! And don't think of it as whining; it's responding to the understandable difficulty of doing this work in a larger business environment that doesn't really "get" what we do ;-)
If I have to judge my work based on the premise you mentioned, how others going to pay me? In the end of the day, I am not the stakeholder. Unfortunately we cooperate with groups of people and everyone should be aligned. And apart of being aligned, managers will take decisions and evaluate our performance.
When I consult with organizations, I give Product Owners and Executives the same speech: judge your teams and the people in them by the OUTCOMES of their work - what it accomplished. What it improves, makes better, fixes, solves. NOT on your personal opinion of what they’ve designed or are proposing. So I am telling you the same thing: the only thing you should care about is the outcome. Believe me when I tell you that getting paid well absolutely hinges on achieving those outcomes. Without them, none of those stakeholders understand what your value is.
Hey Joe, yeah sure I am trying to practice as well to give a little to no fuck. The problem is that if my PM is totally incompetent and knows nothing about UX and then try to school me on UX. That feeling of stress every time I have to deal with the PM is quite overwhelming. I need this job but in the same time I have to have my say. Then I am responsible for work I produce and in the end they all come to me if stuff dont work as expected even if the PM and other management was heavily involved in the decision which direction to go.
I completely understand; it’s a tough spot to be in and many of the folks I coach are in that same situation. The only thing you can do is do the work to the best of your ability. If there is an opportunity to say to your PM and/or folks above them “look, if you’re going to hold me responsible for the outcome of my work then I need the authority and autonomy to make UX decisions” then you say that. Respectfully, without anger. If you think they’re not gonna hear that, maybe you take the approach of asking forgiveness instead of permission: do the thing the way you think it should be done anyway. The only way this works, though, is if the outcome is something they really want . Something that makes/saves the company money and because of that makes your PM look like a hero. If that’s not possible either, start looking for a new job - and in your current job take the position that the most perfect anything has to be, if they’re going to micromanage you, is DONE. But in ALL the cases above, you cannot judge yourself, your work or your WORTH on the opinions of other people. That’s a one-way ticket to heartache.
As always, bang on the money. I believe that we are going to see a big shift in the value of UX researchers, very soon. Given the current global economic disasters we are seeing, we are sailing into and are already in, I'm starting to see a lot more talk and effort by businesses looking more seriously at forecasting and risk-based activities. I may be wrong but hasn't that always been one of the goals of UX, to mitigate risk, and forecast the best outcomes based on data? I think the real power of UX research is going to become very valuable, very quickly when businesses start to realise that a lot of self-serving projects based on HiPPo-potty-mouthed PMs and stakeholders may actually, in reality, be very detrimental in the really lean marketplaces we are starting to see. And about time too.
Q: "hasn't that always been one of the goals of UX, to mitigate risk, and forecast the best outcomes based on data?" A: Yes. Appreciate the thoughtful take here, Tony. 🙏
@@joenatoliUX ive bought some of your udemy classes already but im probably going to get the sub aswell, I really really think your advice is valuable sir. Thank you!
Would even suggest, instead of finding a new job see if there are other avenues (projects, departments) you can transfer to. If your fortunate enough to work at a company where you can work on other things consider that too and ask your manager. I’m 20 years in this game and I experience this as well.
Hi Joe, thanks for the info. How do you document IA? I understand the distinction between “how” for IA and “what”for site maps. But when you want to show the IA to stakeholders, it often looks very much like site maps. Do you have examples/templates of documenting IA, focusing on “how” as you mentioned?
The best thing to do is to not make it visual at all - instead use a traditional numbered text-only outline in a Word or Google doc. Mind mapping type visuals work as well, but just text and lines, no shapes. The minute you have boxes, people think “pages.”
sounds like he's going through mid life crisis. hopefully he's in a better place now. but mid life crisis is definitely a thing when you're settling in life in general. it comes out eventually and sometimes career or relationships takes a hit.
Good one bud, but what makes these people have certain questions? Maybe the website is showcasing the wrong information. Instead of keeping up the FAQ, I would review the homepage's offering - 100%
The FAQ was just one part of a website redesign; it wasn’t the only thing addressed. There were many other components and attributes to consider, as there always are. I simply pulled one specific example here to keep the video from being four hours long. ;-)
