@@alyonapetrova694 I sent a separate email to an address I found on their website. I didn't receive a survey after my stays. I am on gold level and that is only because I play poker, not from slots/table games.
@@Vegas4Eva-official Thanks! I’m going to try that the next time I experience similar issues as I’ve had in the past with nothing but a “Dear Alyona E-Mail.
Very nice video. Thanks for sharing. Were you afforded to do “mobile” check in? Are you allowed to bring soda and juices from the “VIP” room to your room?
@@alyonapetrova694 I never do mobile check in. I don't know if one would get these upgrades if one did. Yes you are allowed to take the drinks and even food with you. They will let you know if not but that is yet to happen. I always take a bag with me to the VIP lounge so I can take some drinks to the go..and snacks. At Mandalay Bay they actually have a sign that says 1 drink per person but no sign saying the same about snacks...they got chips/pretzels/cookies and other stuff I enjoy and I always take a handful of everything and just walk out. No problem. Then again at Bellagio I was once told not to take so many MGM waters...I took 2 and they are small ones. It doesn't hurt to try, sometimes I ask if it's okay or not.
@@Vegas4Eva-official Thank you for the heads up. I agree with you about mobile check in, it’s a double edge sword. You may not like what you get and be unable to change rooms.
Just to add, if you're gold/platinum like I have been for a few years: You can mobile check-in and sometimes you will get automatically assigned a better room. At Delano they actually gave me a Penthouse Suite because all the Cisco people filled the regular rooms! But if you want to make sure you can get an upgrade, yes go to the desk.
Never mind I should have been more patient and waited to ask after I watched the entire video. 😂. Aria always has issues so I was curious how you got upgrade but I see it’s similar to my own experience there.
