The Agile Brand™ Channel gives marketers and customer experience leaders the insights they need to drive leading organizations towards innovation and greater growth. Our flagship show, The Agile Brand™ with Greg Kihlström is now in its 5th year and has featured guests from top brands and marketing technology platform innovators.
B2B Agility with Greg Kihlström is our newest show and talks with B2B marketing and technology leaders about the unique challenges they face. The Innovation Economy looks at the people, processes, platforms, and places that drive innovation in an organization.
Linking CX metrics to business data and engaging champions within the organization is key! Curious to know how Cyndi recommends communicating these insights effectively to propel CX strategies forward.
Cyndi Lyon's passion for enriching product and service delivery through innovation and collaboration is truly commendable. Her dedication to creating exceptional customer experiences is evident.
It's inspiring to see how Cyndi Lyon balances her professional achievements with her roles as a wife and mother. Looking forward to gaining valuable insights from her experience and expertise in customer-centric practices.
It's impressive how Cyndi Lyon has led Otava towards a customer-centric model, emphasizing continuous improvement and operational excellence. Excited to learn from her insights.
Cyndi Lyon's strategic foresight and ability to inspire teams are instrumental in the growth and success of Otava. Can't wait to hear more about her leadership approach.
Cyndi Lyon's blend of experience in product management, technology operations, and marketing is invaluable in driving exceptional customer experiences. Looking forward to hearing how she leverages this expertise.
Iterating and celebrating small wins sounds like a great strategy to keep teams engaged and drive momentum. Can't wait to hear how Cyndi suggests implementing this approach in CX management.
The importance of having a clear vision and plan for organizational success cannot be overstated. Looking forward to hearing Cyndi's insights on actionable steps to achieve this.
Cyndi Lyon's expertise in Customer Experience Management is truly impressive. Excited to learn more about overcoming barriers in building successful customer experience practices.
