🛑 The TRUTH About CarMax Dealership! The Good & the Bad! (CarMax Review) 

Use the 24-hour test drive period to get the car to your mechanic for them to check it out thoroughly. Very important!

As someone who works at carmax I don’t get why people buy a 7 year old bmw and expect it to be trouble free , or people buy a car from snow states expecting them to be pristine lol , always check cars history and where it came from carmax isn’t going to tell you that car is from Washington unless you ask

Thanks for this video and your experience! I was on the edge of thinking about purchasing a vehicle there. I know my answer now about it.

Everything you said about carmax was great, even the no negotiations because that lets you know their commissions aren’t as inflated as other dealerships; transparency as you said. I’m glad it worked for you; this is good info, I’ll stop by in the future.

Good video bro. I’m looking into buying a Towncar from them rn. Loving the buying experience so far

I had no hassle at Carmax. Everything you just said about them is same thing I have experienced in Dallas. However, the moment I drove off 2017 car off the lot, my engine light came on. I took it back the next day and wanted to give them a chance. After almost 5 hours of waiting they told me they fixed it. My light came back on in 8 days again. I actually returned the car back to them. Not gonna hassle like this .

That was a great video! I actually work at Carmax in Richmond Va. Glad to hear you had a good experience!

2 vehicles from carmax so far will be getting my third next month ! Maxcare warranty is worth it.

Great in depth video 👍🏿

I went to Carmax in Pennsylvania I was in and out in two hours got a Ford Mustang v6 2015 💪🏽🙌🏻 no hassle and I definitely took the warranty

Cool Review! Have always has good experiences w Car Max.

Good video! Very informative!

Great review @nigel!!!!!

Thank you for the info man :)

Good Morning Nigel. First off thank you for your insight especially for someone like me who’s nervous about buying a car because I don’t have the best credit myself. This just put me at ease a little and I appreciate the breakdown and your experience with Car Max. 🙏🏾

It is what it is. CarMax, like JD Byrider and others, specializes in buyers with lower credit, and they take full advantage of it. They are so much better than Carvana or Byrider that it isn't even close. Good review.

Appreciate the honest video

Gr8 review. Very helpful.

Thank you for your transparency.

Thank you brother for the information cause I'm thinking about buying a car

THANKS HELPS SO MUCH

I bought 3 vehicles from them, great experience from them each time. Good rates as well.

Thanks for sharing your experience with Carmax and getting straight to the point! 👍🏾This is something that I go back and forth about...Whether to just deal with a no-hassle process or pushy salesmen..lol. Some people don't mind playing the negotiating game but me, I personally would rather do without it. Salesmen always have an end-game..lol

Thank you 4 sharing. Very interesting information. I did not know they use a no-haggle business model. You mentioned an extended warranty and you added a very small adder to your payment. Can you purchase the warranty outright and if so did they offer you a total price for the warranty? Again, thank you for your video 🙂

Great review bruh. I am taking a look at CarMax and this really gave some insight. Good value.

Hi Nigel, first off I keep forgetting to mention your intro, it’s awesome! Love the music and of course the vid portion showing your car. Great info on Carmax. It’s where I found my Camaro too. Overall good experience and I would buy from them again. High blue book on my 2017 but she’s in near perfect condition with low miles. I’ve already started replacing any parts that have minor scratches, I’m very picky. I installed my dash cover today. Looks amazing. I received my custom SS floor mats a week ago. I have the “mud guard” trims that I’ll be putting on next weekend hopefully. So much fun. I have one question, do you still love your Camaro now as much as you did when you first got it? Just curious because I think I love mine more every single day. Very addicting bad a*s cars. 😁

Going in Monday to test drive a ram 1500. 24 hour test drive is nuts. They also have done decent extended warranty. The downside is if your car has more miles on it you will reach 150,000 a lot sooner. But most carmax cars have under 100k miles.

Thanks for all the information, and your honesty.

In contrast from new vehicle vs used vehicle is paying $4,000 - $5,000 less - Would it be better to get new vehicle? Some cars are like 2 years old in carmax lot. Kinda hard to decide new or used. Thanks for sharing 👍

Thank You Nigel, going to buy a car there near future

My experience is the same as yours, a lot of activity on my credit rating which would demand a co-signer at a dealership but I was able to make a trade in at Carmax and purchase a 2021 Tesla Model S Plaid couple months ago and had no problems got great warranty from Tesla and Carmax to make sure I’m covered since this a pretty expensive hypercar sedan

Thanks for the video! I've bought 3 vehicles from carmax over the years. Very true they won't pressure you or try to add dealer installed ads on's to price gouge you.. Also true they don't negotiate, they'll let you walk over a $100 bucks,. As long as you know it going in, fair enough.

Hey nigel! Francisco from pepboys!! Nice video thanks for the info!!

I went to car max north Austin TX... love their business and customer services... very friendly and no hassle at all. I traded my Toyota rav4 2010 with very great deal and took the Honeda CRV 2021... I had 1 month or 1400miles free trial... I then returned and got 2021 rav4 XLE for $36k with $1.3k for 75miles or 5 year extended warranty.. loved my car.. Definitely recommend to other buyers

You knocked it out the park bro. Makes me feel comfortable going there

Thanks for the help..you seem real !!!

I will now seriously consider Carmax. Thanks for review.

Thanks Nigel for this information about CarMax. I knew about the No Negotiations with them. What the price is for the car is what we have to pay. Are they honest to the customer about all/anything that is wrong with the Car before you buy? Thanks and take care Nigel.

Thank You! 🙏🏼

The sell their vehicles for less then few thousand then other dealers do, it makes sense of why they will not negotiate.

I didn't know about the 24 test drive. Wish I did because after several months I found that my car did not have a spare tire, tire holder, or jack. The salesman did do the walk around, but how many people lay down on the ground to see if there is a spare tire, and I trusted the salesman when he said the jack was behind the panel in the back of the van even though he and I could not remove (found out that it was not removable). Where the jack should have been was a air pump and that green tire repair goop)

I agree Carmax has the best customer service than the dealership.

He's right i use to work for a dealership and when we run your credit the banks will give different options and the big dealership will always try to give you the highest so they make more money. Its all about profit when CarMax and Carvana just try to make a little profit. Also if your trying to sale or trade in your vehicle try Carvana before the big dealerships rip you off. Carvana will almost always offer you more money for instants once a guy had a 2012 Charger RT with 68k miles the big dealership said $9k and Carvana gave him $14500k and you know they was making a little money. Just shows you how much the big dealerships rip you off. Never let the dealerships pressure you to sale to them just walk away.

thank you 💫

I'm very happy with Carmax, bought a 2017 Nissan rogue for my daughter very easy in and out in about 2 hours no hassle they made me very happy customer, will buy again.

Thank you!!

Great video with great info! CarMax is the shit! I bought a 2019 burgundy-colored Chrysler 300, not quite a year ago, from the CarMax in Naples, Fl. Everything you said in your video is true. If you don’t want a new car, get a newer car from these guys. You won’t be disappointed. Enjoy that bitchin’ Camaro, player!

I don’t have job but good credit and will make my payments . Trying to trade my 2013 in something new think I will have a problem?

Good video. Do they give you 30 days to return it if you are not happy?

My car is being shipped from the Savannah Carmax.. I'm so excited. They said it should arrive within 7 days.

Gorgeous car! Absolutely!

Are you able to add Accessories to car or feature like would if you went to an dealership of brand car you wanted or it's buying car as is

It's seems like all the vehicles I'm interested in are on the other side of the country so I have to shell out $500 to $2000. I went to a lot to walk a bit and they had other similar MVs on site. Is that intentional? Also what bugs me a bit is that they say " No major dents or dings". Do they have minor dents, dings and deep scratches? I'm sure I'm going with carmax but carvana does show you imperfections. $1500 to pay for shipping and the mv is scratched to crap. Part of the problem is I don't like buy cars period. Whats the point of going to the dealer? For me its just to kick the tires.

Great video. Right now I am having a 2016 Lexus GX350 sent from another dealer for free. Will see what happens on my trade in (2018 Kia Stinger GT) if I can make the deal work. If not, I will walk.

Congratulations how much was the car? How much did u put Down i’m thinking about buying from Carmax but not too sure. Congratulations bro

honestly, wish they carry brand new cars i like how they run the business

Nigel one thing I would like to know that was not in your video does their price include tax title and license

Can one just PAY CASH , OR IS CAR MAX A FINANCE SALES ONLY?

What type of Camaro you have ? I’m thinking about getting 2017 Camaro LT !

ty

I'll pay a little more any time to avoid those painful haggling games at an ordinary dealer.

Notification squad🔥

This is the exact location I’m buying my car from in 2 weeks (transfer from Texas)

Thank you

I'm waiting for my CAR to be shipped

Has anyone had to print your bank statements off of their computer to prove income vs print In your own physical paystubs? The last 2 times I was in there. The rep stood over my shoulder asking to log into my bank on their public computer. Every other person I've seen has not had to do this.

Man to me Carmax is the shit. A1 when it comes to used dealerships I won't buy nowhere else. First of all they will only will sell clean A1 used cars. If the tires wipers or so are bad they will replace them with A1 parts. Not sure if they still do but my Aunt used to work for NAPA and carmax used to get their parts from them she said they would only order top of the line. If I'm buying used yeah I only fw Carmax

This helped a lot! I’m torn between Carmax and carvana

Did you have to buy insurance from them before you left the lot or you told them you have your own

I have bought two cars from Carmax from two different locations. The buying process was buttery smooth. But the cars they sell are horrible. Unfortunately I will not be back. My preowned Chevy Impala from a regular Dealerships was more reliable than my two Toyota Camry's from Carmax

You should try to drive the zl1 is it cant compare to the ss model

Purchased my Tucson from Carmax this year. Got a great deal and was in and out with a trade in a hour. Will be a customer for life

How much does the 5 year warranty costs

How about warranty bro. Will simple bolt ons void the MAXCARE warranty?

6th gen hell yea

But are your payments high ?? Like past 400 because I plan on getting a 2017 Dodge Durango and don’t have the best credit

Not my experience. Failed to report the car I was interested in had been in an accident. Also told me a scraping noise I heard upon acceleration was “normal”. CLOWNS

what was the price of your camaro?

And they give you Carmax care for like 90 days

my experience currently is horrible

You could not control past repos? That is interesting.

Is carmax good for people with terrible credit? Ppl keep referring me to them. 512

....Because they sell cars as Accident-Free but lie about it. Then the sales manager gives you an lame excuse as to why. Unreal. They are screwed. Let the fail! In litigation now. You all let me know if this happened to you and We'll start a Class action suit!

They are stress free but imo a lot of their used cars are high! I’m finding better deals at other dealerships

ANYTHING is preferable to a regular (i.e., organized crime) dealership, with their humiliating haggling nonsense.

CarMax employees split the commission that's why they're not trying to push you to buy a car because sell , or no sell they still make money.

6k down? U can get a car from any dealership.. becouse thell pray u defalt. So they make a quick 6k and get there car back to resell..smh u gotta read between the lines when the dealer said that..

no ones forcing you to buy a car because they don’t work on commission there is base pay

well if u dont have the best credit in the world u have no right to negotiate lmao! if u have a bad credit they are the boss

CarMax operates on two major premise: People will give away their cars on trade. And that people will pay new car prices for used cars. I stay away from CarMax.

Sponsored by carmax

Carmax is completely overpriced

You gotta be misinformed lazy or careless with your money to buy from Carnax carvana or drivetime

Carmax is the biggest scam in the car business!

Is it 2 days or 2 weeks smh!

CarMax is a blue collar thief.😅

CARMAX used to be a good idea. quick. no bs, easy. NOT ANYMORE! my husband got a car with them and omg, it was and is awful! first they sold us a lemon. they do not do good checks on cars they buy and then sell!! they sell a lot of lemons. our car broke down during a heat advisory in tx in the middle of nowhere 18 days after we bought it! 7 miles from the nearest water! then they farted around for 10 days without working on my car. then they sent it to Kia for warranty, BUT hello Kia has a 100,000 mile 10 yr warranty, for ORIGINAL owner, carmax sells used cars. this took 4 days for them to realize. it took me 30 seconds on google! then they farted around for another week deciding what to do??? meanwhile they told us we had a loaner car at a set location. sonce my husband signed for the lemon he had to get this loaner. he got a last minute flight from chicago to tx $$$, kenneled our 2 dogs at our home there, and rented a car. only to pick me up, us drive 3 hours roundtrip and find no there is no loaner car and thew pick up place knows nothing about it. and of course the moron who set this up, gone for the weekend! 1,000 lost! then we found out again what i knew but they argued about that we had no warranty with kia! so another 4 days wasted, then another 7 while they thought about what to do, UNTIL i said we are done. my husband is way to soft. i am not! i have had enuff, money back pls we are done. we asked politely, got bs for 4 days unti i spoek with a friend who is an attorney who reminded me that u cant sue for being mad, BUT you can sue and will win for monies lost die to incompetence! 1,0000+ blahblha blah we got our down pmt back. and will NEVER EVER do business with them. dont have to take my word, check them out. they now average a 1,7 on the major review sites, with thousands, yes thousands of reviews! DONT DO IT! they are no longer a legit company, check out carvana. same online thing, BUT great warranty, carmax. 30 days 1,400 miles, carvana 100 days, and 4600 miles. n nonsense approach! since carvan is all online they wont screw up, thats all they do is online unlike carmax a regular walk in dealership....carvana here we come! i am choosing a car this weekend! :)

Yes. True that! CarMax is 1) Transparent NO LYING, NO B.S. and no sales doubletalk. 2) Not pushy 3) Very wide selection of cars including super low miles on 2022 vehicles 4) Very honest, positive and helpful for my needs. 5) I had NO upsells, Why? Because I found a NEW car at MSRP for 3K less for the low miles used 2022 so I bought that one. 6) The No negotiation gave me the option of finding a NEW 2022 at a lower price. It is their loss and not mine but I am not upset about it. It is what it is. I am a cash buyer but I HATE liars and most salesmen who forget to tell the truth. CarMax helped m by saving me LOTS of money stress and hassles on my trade-in. When I arrived at CarMax I fully intended to buy from them. I was actually referred by another car dealer who told me that he bought his cars wholesale from CarMax. A CarMax technician came out to test drive and look at my car., He gave me a CarMax voucher that could be used for cash from CarMax or as a down payment for any car that I selected. It allowed me 7 days for cash or trade in. While comparing prices with other dealers I told the other dealers about my voucher. When I decided on the car I want a manufacturers Dealer let me use the Voucher for down payment as long as l showed them my pink slip and let them drive the car. That took less than 5 minutes! I wrote a check for the balance. But it gets better. One week driving my new 2022 car, I got a letter from the NHTSB that my old car 2015 was just recalled! I guess that problem now belongs to CarMax. If you like recalls buy a Ford, Kia or Ram.