Hello Aluxers, on this episode of Industry Wednesdays we're looking at the Hotel Industry! Which industry would you like to see us cover next week? What we've covered so far: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-zdbM4NSvL30.html
U are 100% correct! Try that over booking shyt during MARDI GRAS in New Orleans and THINK you can find a vacant room WHEN the guest you THOUGHT wasn't gonna show up DOES show up ! 🙄
Judging from the fact that you can not spell a second grade level word lead me to believe that you have not and if you have it was probably a minor role
@@christiniakollar8397 well I am dyslexic in 4 languages. Never had a complaint from a guest or a partner. Besides, there are others in the comment who have the same opinion as me.
I work in a hotel since 2002. It's very classic and I love to be there. The Queen of England stayed there all the time she visited Toronto. As well as many Royals from different countries. They shoot movies, TV Shows too. I love to work in the hotel industry.
I've worked in hotel management since 1985 and most of this video is just tosh, I've worked in a wide range of operations from big corporate operations, country houses, city centre hotels, airport hotels and historic inns, I've never had kitchen staff work through the night to produce breakfast, yes city centre hotels do overbook to try to maintain 100% occupancy but as a General Manager I have never followed this policy as I am more concerned with yield per room and overall profit delivery.
@Araiz Abdullah the only threat to our industry is if people turn their houses into small hotel types with hilton/marriott branding. You gotta remember, marriott and hilton guests are very loyal.
Dear Alux, I’m a young General contractor and I would love to see a video about the construction industry....who built all these amazing hotels you just got done mentioning and what are 16 facts of that industry?
Chance Schwartz Every week for me, for ex if they are calling they try to change person if i say no to the first person. Mostly guys ask for rooms but if i say no, in 5-15 min a girl calls and ask for rooms. This is mostly Friday and saturday, i work in city in a boutique hotel.
@@NO1jkpg Selling out can be stressful, not wanting to move anyone and whatnot, we also dont rent to locals, which is a rule I LOVE. I say no to the guest and they say well put it under this name then, i say OBviously if i know the room is for you i cannot. cracks me up
I think you need to offer more of specialized information about each industry .. these kind of information that you get from an expert of the sector .. and less general info. that anyone can get from just surfing the web
I never knew there was even a 7 star hotel. Where is the 6 star hotel? I lived in a hotel before but it wasn’t luxury and I was basically homeless at the time but then I started network marketing and changed my financial life.
Dear Readers, Hi I love Alux videos- they are some of the best truth in our faces. However this video title brought me excitement as usual and because I am a hotelier myself but this video not as expected in the title. However here are few things I would like all of us to know about Hotels: And I put this with experience of work and living in hotels: 1. Given the fact of no shows there are times when hotels are actually fully booked and will not be able to provide unless they have a early check out room. 2. Always book in advance before months only and only from trusted websites or directly with the hotel. 3. Trust me- When I say this- Do read reviews and read the facilities carefully to check if they match your expectations- because while you check in and over expect things- the hotel really can not do anything about your issues and you would left with apologies and maybe sometimes with apology amenities. 4. Do not be a jerk with staff at reception or restaurants in hotel- always remember you are watched via cameras from every end and if the issue reaches police they will be able access you. 5. We know of incidents of guest skipping payments and go undetected. One the staff who checked you in or made your booking guarantee ends up paying the expenses as the hotel revenue is generated and will not go back unless it’s a grave genuine case. So don’t screw up please. However always remember all payment skippers out there - Hotels do have a large and unimaginable network- and you will be caught for sure and that time police will be involved also you will black listed globally on the same brand and or even with all major brands. 6. Carry your confirmation letter or a confirmation in your phone via email or pdf always and cross check your expense right when you check in- don’t end up paying more or less. 7. Always get enrolled with major brands but ensure you book through their direct website or directly with the hotels of the brand as you will be recognized treated well and you will count. Remember once you enroll example through a a brand but you again book via third party websites like booking.com or Expedia you will never get your stay points at all as that’s the whole point of being brand hearted. 8. Always carry physical IDs required as per the country law of the hotel you checking in. Trust me while you feel all works out if you have a pdf or picture of your ID on your phone- BIG NO NO- for example UAe has pretty strict law about passports and IDs physically carried - you won’t be allowed to check in or visit your friend in the hotel room without. There are countries where in Police and Criminal branch officers walk in for sudden inspection and if you without ID and you checked in - the hotel and you both end up paying heavy fines. There is no escape. 9. Do not over expect your room type and don’t up for you ask for upgrades and freebies. That moment you do that the staff tags you in their begger category 😂 or tag you in all their reports as annoying guest. So on the interim even you have a genuine issue- you will be not taken seriously. 10. Always have your bed sheets changed on the second day of your check in and you can always ask for a Do not disturb knob in case you working and don’t want to get disturbed by any one knocking. However all countries law ask the hotel to open and check the room post 24 hours DND and a 48 hours DND is a serious issue. This is done in suspension of you being dead or a criminal activity suspect. So don’t lock yourselves up in DND. 11. Hotels nowadays almost all of them have safety lockers in the room. Use them at your best but don’t forget your items there. 12. Like Alux mentioned Vloggers and bloggers. Although the concept I’ll expose you if you don’t treat me well works- but as I mentioned earlier soon after you do this. Your profile will be investigated and you maybe not a given a room in most hotels locally or globally brands- networking and gossip spreads faster thru emails and messages than the Vlogs. 13. Don’t and don’t ever book rooms through your sit down local travel agents- if you unlucky and end up in a hotel not meeting expectations- the hotel will straight ask you contact the agent or wont do much. There are several cases of frauds because of local travel agents. 14. Read the cancellation policy properly before you book a room. Input a right working credit card in the web while you book because if your payment doesn’t go through don’t be surprised that your booking is cancelled and you worst hotel actually has no rooms left and you end up in streets or a struggle to a not so very good hotel. 15. The duty Manager at the hotel can take decisions faster than their big boss the General manager- trust me - but don’t ask the Duty manager or manager for every small thing and right away or you will end up not seeing him or her when you actually require. 16. When you talk to a hotel staff - Sure be clear what you want and be firm but not rude. You do not do a favor by staying at the hotel. In today’s world it’s a double sided game. You have enough hotels to choose from and the hotels have enough people who want to stay. So you don’t actually matter. 17. Always give feedback based on your stay on your check out. It helps clear things and if you want to choose the hotel again. As your feedback does get recorded. 18. Do not try to sleep and have sex with hotel staff. While some agree and put their jobs in jeopardy. Some always log complaints of harassment and you will end up in a bad soup. 19. Remember the front desk, your housekeeper and the security they always know you and keep an eye 👁 on you. 20. Room service is great as mentioned by Alux. It’s actually nicer than buffet but expensive than it. Minibar is overly expensive unless it’s a luxury hotel and has great choices and it’s worth. So Pay, Enjoy and hotels are homes away from homes. Byeeeeeee
Nothing particularly crazy at a hotel but I was at a party in a hotel suite in Cyprus when me and 4 other people all fell asleep on the balcony patio sitting around the table Woke up to the sound of breakfast being put on the table at 7 in the morning (that coffee saved my life!) It was surreal seeing that we had all just dozed off in our chairs and we carried on the conversation as if we hadn’t all been asleep for 3 hours or so
Something I've always wondered with hotel/motels. Before there was the digital key card codes for a door to a room, what did they use? Traditional keys? And did they have to constantly change out the locks?
You sometimes says "where future billionaire comes to get inspired"...And sometimes you say "where the future billionaire comes to get informed"...What's the story behind?
It's pretty simple and accurate. Getting Inspired and Getting Informed are completely two different words and it depends on what the video is all about, Whether the video is trying to inspire you or providing you some information. Refer some dictionary for more clarity.
Whitney Houston, MLK, Janis Joplin, Oscar Wilde, Anthony Bourdain, James Gandolfini, Mitch Hedberg, Anna Nicole Smith, John Belushi, Coco Chanel, Nikola Tesla, David Carradine, Richard Wagner, Cory Monteith, Nancy Spungen, John Candy, Jimi Hendrix, John Pinette, Lisa Lynn Masters, John Entwistle, Moses Malone, ETC
You guys are great, but this isn't a video about the hotel "industry". The appropriate title might have been "mildly interesting facts you probably already know about hotels and hoteliers around the world"
I would love it if you did one over the Ritz Carlton. There is so much information out there about the famous hotel brand and I would like to see how you would put your own spin on it. One book I would recommend would obviously be the New Gold Standard by Joseph A Micheli
Park city Hotel in Utah, plenty snow resorts around the city. Good and beautiful mountains views, great concerts, amazing people and great restaurants and dance club, great houses. Love it
Thank you so much Alux for interesting facts about Hotel Industry. #16 was really really creepy. And my sincere gratitude to the voice behind Alux Videos. I don't know you ma'am and haven't seen you, but I enjoy listening to you in complete silence with my headphones. You have a gifted voice and a great pronunciation skill. Generally I don't show my appreciation by commenting every day, but I keep smiling while listening to your every video. I don't know if we'll meet at some stage of our life, but I would love to see you someday. I had restrained myself for expressing my appreciation, but you know life's too short to regret. Thank you so much.
Hilton Hotel 125 West 26 Street New York City staff friendly helpful always. Love the location plenty of culture, galleries, shopping, eateries,the room on the 18 floor plenty of skyscrapers
Hey Alux why don't you make videos on sports player such as Roger Federer, Sachin Tendulkar, Usain Bolt, Michael Phelps, Rafael Nadal, Novak Dokvaje etc. Thank you ALUX for making this video.
Hey Alux 😊 I love watching you videos these are so motivating and sometimes works as a mentor and help me exploring real me thank you so much for these videos. I have a request Can you guys Please suggest few books for personality development specially for influencing people for example How To Win Friends And People
2 hotels on my bucket list. The Intercontinental Hotel is awesome. Stayed in the presidential suite. Also stayed at the Ritz Carlton in NYC and got to be chauffeured in a Rolls Royce Phantom. Too bad I did it alone. But it was totally worth it.
I once spent a night at the Ipswich Motel in Grand Junction, Colorado. If you like wine I do recommend a winery tour as Grand Junction has some kick ass wine offerings. But I do not recommend the Ipswich Motel. Our room came with the biggest horsefly you've ever seen but it did make for an evening of cheap entertainment and some decent exercise especially if you count belly laughing like kids well after our stay there and, pun intended, that fly was permanently grounded after I got done with him. Live like a fly, die like a fly. There's a bad movie script for you to finish.
I paid for a stay at Byron Bays’ Byron. Then I didn’t stay. I had cancelled but not refunded from the Agent. I received a few telephone calls to ensure I was alright and that the room was still mine, to take another flight and they’d assist with arranging all of the details. So nice of them. I suppose they profited and I know their service is always high standard, for my next stay there.
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I love staying at Luxury Hotel or just a quality hotel. I always get good services. I actually lived at a hotel resort in California(one year)and New Jersey(two years); Maybe I try one in New York City like the Sheraton.
18 year Veteran Hotelier here: You are NOT QUALIFIED to name your own videos accurately. Which means your not able to comment on an industry you GOOGLED and decided to voice it. Who is your sponsor Skillshare? YOU FACTS ARE SO OFF ITS SCARY. #FAKEMEDIA
