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5 Simple Steps to Sound Confident on the Phone 

Science of People
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You can learn to make your voice sound better and love how you sound on the phone, in meetings and while speaking. As we spend more and more time on the phone in virtual workplaces, we wanted to know some of the science behind our vocal power. Do you spend a lot of time on the phone? Ever wished you could:
* Sound more powerful?
* Increase your vocal presence?
* Make your phone calls more impactful?
We did a fascinating experiment on vocal power and have some incredible tips for you on how you can benefit from every single phone conversation.
In this video:
0:00 Intro
0:45 Step #1: You have a vocal first impression
1:35 Step #2: People can hear your mood
3:41 Step #3: How to sound more confident
5:06 Step #4: My favorite vocal exercise
5:27 Step #5: Find something to smile about
6:12 Final thoughts
Want more details on how to make your voice sound better?
www.scienceofp...
******
Science of People is a human behavior research lab. We will teach you what makes people tick. Come play in our lab and pick up a copy of our best-selling book, Captivate: The Science of Succeeding with People for even more on decoding, communication and personality. 👉 amzn.to/2xM4tiO
******
If you’re ready to level up your charisma, check out our flagship online course, People School:
bit.ly/2yUf0WR
People School is a 12 step video based training program designed to increase your interpersonal intelligence. If you want to learn how to rapidly build trust, spark excitement, develop meaningful connections, stand out from your peers, and finally achieve all of the things you know you’re capable of, People School was created for you.
With 12 modules - each one built around a unique human behavior law - People School is the only science-based training program that provides you with actionable lessons to learn the skills you need to succeed.
Step-by-step, People School will teach you how to create authentic and meaningful connections with anyone… and accelerate your success. People School has already helped thousands of smart, driven, people from all over the world go from feeling “stuck” to leapfrogging their peers, landing clients, and becoming top performers at places like Google, Hertz, Microsoft and many more.
Join the waitlist for People School here 👉 bit.ly/2yUf0WR
******
Want to be in the top 1% of speakers? There is a formula to creating a great presentation. Learn to captivate any audience on stage, on video, and in meetings in this training. I will teach you:
1. How to keep people engaged and captivated
2. How to powerfully open and close a presentation, speech, or toast
3. Crafting a charismatic stage presence
4. How to speak so people listen
Get the free preview of the course Powerful Presentations: www.scienceofp...
******
Vanessa Van Edwards is a national bestselling author and founder at Science of People. She is also a recovering awkward person.
She is the bestselling author of Captivate: The Science of Succeeding with People which has been translated into 15 different languages. Vanessa’s unique approach has been featured on CNN, BBC, CBS, Fast Company, Inc., Entrepreneur Magazine, USA Today, Today Show and many more.
Vanessa shares tangible skills to improve interpersonal communication and leadership, including her insights on how people work. She’s developed a science-based framework for understanding personalities, decoding body language and improving people skills to help people communicate professionally, socially and romantically.
Vanessa works with entrepreneurs, growing businesses, and trillion dollar companies; and has spoken to thousands of audiences at TEDx London, MIT and CES to name a few.
Science of People looks at the hidden forces that drive our behavior. It’s mission is to help people achieve their goals faster and understand what makes people tick.
👉 www.scienceofp...
******
Subscribe to our channel for more human behavior hacks and communication strategies
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P.S. Make sure to keep up with us by clicking the bell!
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#Confidence #Phone #Voice #VanessaVanEdwards

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16 авг 2024

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Комментарии : 145   
@carisrob3861
@carisrob3861 3 года назад
The other day I had to call my teacher. She didn’t answer so I left a voicemail and accidentally said amen at the end instead of bye. That was then followed by some noises of me realizing what I had just said, about to try and correct myself, and then realizing the damage had already been done. Now she is calling me back in 15 min. Wish me luck!
@carisrob3861
@carisrob3861 3 года назад
Update: I survived
@nala8179
@nala8179 3 года назад
@@carisrob3861 good job on surviving xD that cracked me up
@carisrob3861
@carisrob3861 3 года назад
@@nala8179 thanks😂
@friendswithanimals
@friendswithanimals 3 года назад
Lolllll. At least you didn’t say “love you, bye”
@dannisayseffyou
@dannisayseffyou 2 года назад
You made me happy after a bad day at work amen brother
@derekxiaoEvanescentBliss
@derekxiaoEvanescentBliss 4 года назад
Still recommend watching the video, this is just to help me organize info in my head. 1. You have a vocal first impression: 2. People can hear your mood: you can tell the difference in mood between "hello"s 3. Likability depends on your mood when speaking: happy is best, power is worse than normal, angry is worse than power. 4. Speak at maximum resonance point 'video tutorial elsewhere' 5. Find something to smile about, don't do things that might make you unhappy while answering a phone
@menonnikhil4
@menonnikhil4 3 года назад
Thanks for the summary
@w_i_k_i_d
@w_i_k_i_d 3 года назад
Thank you kind sir
@francescmontesdeoca3201
@francescmontesdeoca3201 2 года назад
Hi, I am currently working as CSR (customer service representative) and this topic is really important for me, I will try it now and then and I will keep it in my mind. Thanks Vanessa :)
@amethystessence
@amethystessence 3 года назад
Absolutely important topic. Confident communication is absolutely important. Thanks for sharing.
@JoyKawaiimo
@JoyKawaiimo 4 года назад
My hellos are all nervous stutter voice crack wrecks
@lyricfinder1777
@lyricfinder1777 3 года назад
Ah same
@chuckmartel1874
@chuckmartel1874 6 месяцев назад
Try being autistic along with a stutter 😂
@KC-hd3wi
@KC-hd3wi Год назад
As someone working in a call center, this one's extremely helpful! Gracias!!
@jeffro.
@jeffro. Год назад
Vanessa, i saw you in a 1.5 hour video with Lewis (?) ("Art of Greatness?") and you were absolutely enchanting! I watched the whole thing. I'm hooked! I'll watch you talk about anything. Then i found your website, subscribed to your email, and now I'm so happy that the next day i received a link to this video. Subscribed for life. You are fascinating, animated, beautiful, expressive... And you have a great voice. I love what you say. Thank you! ❤
@ScienceOfPeople
@ScienceOfPeople Год назад
Wow, thank you! I am soo happy you found me :) I can't wait to share more content with you!!
@JoyKawaiimo
@JoyKawaiimo 4 года назад
Me scared of voice calling friends: Lady in this vid: 👁👄👁 hello!
@TinyMaths
@TinyMaths 2 года назад
VIP guy picks up phone: "..... 'SPEAK'...." I almost died 🤣 Makes me feel a bit better because I'm pretty awkward with phone conversations; but that's a whole other level.
@ZiroTheGameplayCoder
@ZiroTheGameplayCoder 6 лет назад
Never answer the phone in a bad mood? in that case, some people should never answer the phone then. - Ziro out.
@jalabala2772
@jalabala2772 5 лет назад
Lol
@manobilli5873
@manobilli5873 4 года назад
Hahaha so true
@shubhamchopra2003
@shubhamchopra2003 4 года назад
I'm out too lol
@akiraandrews5630
@akiraandrews5630 4 года назад
Fr
@ScienceOfPeople
@ScienceOfPeople 4 года назад
Want to learn more about speech openers? Check out our online training powerful presentations www.scienceofpeople.com/training/presentation-skills-course/
@alexvidu4517
@alexvidu4517 3 года назад
Thanks for the video content! Forgive me for the intrusion, I am interested in your thoughts. Have you considered - Fiyyatt Dumbfounded Finder (Have a quick look on google can't remember the place now)? It is a good one of a kind guide for removing the root cause of your social anxiety minus the headache. Ive heard some awesome things about it and my mate at last got amazing results with it.
@pachupachamma5619
@pachupachamma5619 3 года назад
Hii I need a converstaion video with clients
@ScienceOfPeople
@ScienceOfPeople 3 года назад
@@pachupachamma5619 Hi there! Are you referencing our Killer Conversation Starters video? You can find it here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-6K9LhzyLUfY.html Thanks! -Kensi | Science of People Team
@asifmuniruniverse7732
@asifmuniruniverse7732 2 года назад
Without confidence I never speak any word
@asifmuniruniverse7732
@asifmuniruniverse7732 2 года назад
I do many mistakes because no one hindered percent perfect in this world
@GagHov
@GagHov 5 лет назад
'Speak!' :D Vanessa, you are amazing!
@harlempromisehairston2053
@harlempromisehairston2053 3 месяца назад
This was very helpful, and will be great for the future! I had a bit of trouble speaking on a professional call! Thanks! 😊
@ScienceOfPeople
@ScienceOfPeople 3 месяца назад
Glad it was helpful! 🥰
@paiusjoshua1358
@paiusjoshua1358 2 года назад
I love the communication lessons, coz am gifted with speech, so it being my gift likely my talent, I literary do it all to Polish my speech skills.. Thanks, looking forward to more tips
@ehsanomar3992
@ehsanomar3992 5 лет назад
I like your smile nd the way you talk and explain the stuff :)
@mehrnaziii
@mehrnaziii 4 года назад
I am absolutely obsessed with your research and your videos!
@jeffxcc
@jeffxcc 3 года назад
Amazing video it really proves that mood is detected over the phone even your words portray another mood!
@Ash_W04
@Ash_W04 4 года назад
I'm just procrastinating making a phone call rn
@SixJana
@SixJana 3 года назад
Thank you so much for your tips!
@matthewcanfield6748
@matthewcanfield6748 Год назад
I'm a contractor. many of my sales are won or lost over initial conversation. I need to get better.
@ScienceOfPeople
@ScienceOfPeople Год назад
Yes the first conversation is important. You got this!
@Angell_Lee
@Angell_Lee Год назад
Amazing, thank you so much!
@ScienceOfPeople
@ScienceOfPeople Год назад
My pleasure! Thanks for watching. :)
@tandrace8622
@tandrace8622 2 года назад
How To Successfully Say Hello: Phone Etiquette... Maybe would have been a great title choice. But really great tips on "Hello". Thanks👍👍
@tmalapanis
@tmalapanis 6 лет назад
Thanks for that information Vanessa! Great skills to use! Would like to hear about how you go about finding your maximum resonance point.
@grond21
@grond21 6 лет назад
Can you link the video for the maximum resonance point?
@jennagramonte
@jennagramonte 2 года назад
ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-F9wvu4ukcOM.html
@shyamalganguly3598
@shyamalganguly3598 3 года назад
Informative, hilarious, and entertaining to learn all the Hallos over phone. We can improve on our other Hallos over happy Hallos, can't we? Tones of happy Hallos could be improved by practice ( Hallo, are you looking for me - Lionel Richie could be practised for instance). If you're serious to improve on your rather happy vocal Hallo you may even try reading poems and stories as loud as you would be over a phone, what's your take on this? Marry Christmas and a very Happy New year in advance.
@Veilfire
@Veilfire 6 лет назад
How microexpressions work is fascinating.
@SonuSingh-ir8zx
@SonuSingh-ir8zx 5 лет назад
Thanks , you're incredible and it's really amazing content out there
@antoniomonteiroai
@antoniomonteiroai 5 лет назад
Amazing material! Keep up with the videos, looking forward to paying attention to more of them
@elyasahmadcheshti8079
@elyasahmadcheshti8079 3 года назад
Very Informative thanks,
@mikedelacerda6072
@mikedelacerda6072 Год назад
Great job! Very insightful.
@ScienceOfPeople
@ScienceOfPeople Год назад
Thank you!
@nidaakhtar7787
@nidaakhtar7787 4 года назад
I'm whole time looking at her lipstick🤣
@JoyKawaiimo
@JoyKawaiimo 4 года назад
👁👄👁
@DarrenDavis2
@DarrenDavis2 6 лет назад
Fantastic video and the results were very interesting! I usually go for a Powerful Happy lol. 💪😄
@NorwegianDeTaiL
@NorwegianDeTaiL 2 года назад
Old video i know. But this helped me alot actually. Just got into sales and i love it ! :D
@karenhackney9920
@karenhackney9920 4 года назад
I’m incredibly awkward on the phone.mI hate talking on the phone. This was good info to stop and think about!
@Alphaintrovert1
@Alphaintrovert1 Год назад
Me too, I am much better in person for some reason
@hellohello2024
@hellohello2024 8 месяцев назад
Sameee. It makes me anxious not being able to see facial expressions and body language while I’m speaking. Seeing them makes me feel way more comfortable. On the phone I’m a bumbling mess forgetting common words and losing my focus constantly. It’s so strange how that happens. I get 90% of feedback from being in person and only ~10% from their tone. So on the phone im limited to working with less than 10% feedback capacity. No wonder my voice will shake 😢. I’m over thinking & doubting the way Im expressing myself & if I’m being properlyunderstood. I’m watching vids like this bc recent remote job interview fails lit a fire and motivated me to master this sh*t once and for all woot woot failure is often the best thing that couldve happened. I’m about to be a speaking master all bc I didn’t get a job. Worth it!😅
@ritakachua6775
@ritakachua6775 2 месяца назад
Have to call my teacher in 15 mins iam nervous as hell literally shivering
@pankajpandey-xq9qb
@pankajpandey-xq9qb 4 года назад
That starting ringing sound was really cute
@Catnip-uh5pi
@Catnip-uh5pi 8 дней назад
I made a simple call to a groomer to set up an appointment to get my cat's toenails clipped. I said "hello do you cut cat's nails?" And she asked me to repeat myself. I was so humiliated! Makes me think I have a speech impediment
@Streetslogic
@Streetslogic 6 лет назад
Would've loved to hear that "powerful" hello I
@user-hj3sj2bc1r
@user-hj3sj2bc1r 3 года назад
Social anxiety gang rise up
@MrCruzetto
@MrCruzetto 6 лет назад
What about when you answer the phone different, instead of hello you answer “Yes sir” or “Yes ma’am” ? How can this impact the conversation after you answer the phone ?
@arwen_m7786
@arwen_m7786 4 года назад
Probably just shows whoever it is that you are respectful and so in turn, they should treat you with respect
@selfluvcoach
@selfluvcoach Год назад
Your hair is looking amazing! What kind of conditioner do you use. lol great content as well. I was just struck by it. :)
@CG-rr7fw
@CG-rr7fw 3 года назад
Glad I found this channel! Watching from the Philippines ♡
@vaibhavchaturvedi4720
@vaibhavchaturvedi4720 3 месяца назад
Thankyou from India
@ScienceOfPeople
@ScienceOfPeople 3 месяца назад
you're most welcome! 💖
@dearbrave4183
@dearbrave4183 3 года назад
Thank you♥️😃
@akiraandrews5630
@akiraandrews5630 4 года назад
I’m about to call ups store and I’m upset but I also got phone anxiety although I’m good at sounding happy lol
@eagleone0one
@eagleone0one 3 года назад
Thank you for the help, Vanessa. I've subbed and will continue to view your channel - will look into sending friends your way in future
@kashishpaliwal7888
@kashishpaliwal7888 2 года назад
Best video, thank you
@tommyjohnson8016
@tommyjohnson8016 Год назад
My problem is I think I have to speak load because the mic is small it's hard for me to control my voice.
@ask10june
@ask10june 4 года назад
Thank You ma'am Thank You Universe 🌍 💟🙏 😇🙌 🙏😇 🙌❤️🙏🎉🎉🎉🎉💫👏
@solrwavz
@solrwavz 9 месяцев назад
the male hello sounded the same, thought angry was happy..
@halasoliman8535
@halasoliman8535 4 года назад
Thank you
@jamsheedbegum1067
@jamsheedbegum1067 5 лет назад
BEAUTIFUL 😊👍
@beautifulchan2933
@beautifulchan2933 4 года назад
I want to talk but I'm so afraid
@victorlim779
@victorlim779 3 года назад
Amazing lessons Vanessa, really benefited my team!! Thanks
@josephjamal2534
@josephjamal2534 4 года назад
Venisa nice. You are doin great
@lancenielsenofficial
@lancenielsenofficial Год назад
Excellent!
@ScienceOfPeople
@ScienceOfPeople Год назад
Thank you!!
@kunchalasrikanth8799
@kunchalasrikanth8799 3 года назад
But I'll choose normal hello. Coz our moods like a weather so better to say "normal HELLO" 😄
@sharonbolmentbolment8951
@sharonbolmentbolment8951 2 года назад
so useful, tku 🥰
@ScienceOfPeople
@ScienceOfPeople 2 года назад
Thank you for watching!
@user-zj7bo6on6w
@user-zj7bo6on6w 3 года назад
Wonderful
@saimasghar4216
@saimasghar4216 5 лет назад
Nice
@jasmines.6325
@jasmines.6325 2 года назад
I'm fine with openings but almost without fail I fall apart towards the end, it's not terrible but for some reason I lose my nerve a bit, what's up with that?
@pedrolioni7344
@pedrolioni7344 4 года назад
big up sitel
@syahirasafni4113
@syahirasafni4113 2 года назад
My angry hello is "what the heck do you want?"
@ledelosh
@ledelosh 6 лет назад
It would be so great if you an include some charts of your findings along with the videos!
@tabinavi.
@tabinavi. 4 года назад
hi i was gonna make an order online but i have a severe peanut allergy. do you guys use any peanuts or peanut oil? cool thank you. no peanuts? do you know uh just off the top of your head what kind of oil you guys use for the fries and everything? canola? okay cool thank you
@veandreyahuda5333
@veandreyahuda5333 2 года назад
r u my dad?
@lheaaaaa8859
@lheaaaaa8859 3 года назад
I’m not shy with people I know like friends but with people I know I get social anxiety lol😭
@angelsassoon3835
@angelsassoon3835 3 года назад
I need help improving my attitude
@savantianprince
@savantianprince 7 месяцев назад
I am anxious on phones at work
@ScienceOfPeople
@ScienceOfPeople 7 месяцев назад
You are not alone! Phone anxiety is a very real thing!
@dumbothewalrus3047
@dumbothewalrus3047 4 года назад
Good content
@yoselinwang838
@yoselinwang838 2 года назад
i really like your voice
@rand-2002
@rand-2002 3 года назад
GIRL I HAVE A PRESENTATION ON ZOOM IN 2 MINUTES AND IM TRYNA SOUND GOOD HURRYYY
@jamsheedbegum1067
@jamsheedbegum1067 5 лет назад
👌👍
@jayrandhawa8548
@jayrandhawa8548 3 года назад
underrated content
@anthony5247
@anthony5247 3 года назад
Mmmmmm no
@yannludwig4299
@yannludwig4299 5 лет назад
"ring ring" =)
@akashsky2010
@akashsky2010 3 года назад
angry hello is "Rosa" from B99
@USMC_BABE38
@USMC_BABE38 2 года назад
I struggle with talking on phone ot gives me anxiety because of my disability
@TheTurnerProduction
@TheTurnerProduction 4 года назад
anybody from Sitel training ?
@Nails_bruh
@Nails_bruh 2 года назад
Those aren’t micro expressions, but otherwise love this video!
@anys2793
@anys2793 3 года назад
The A hello sounded angrier WTF
@financialarchitectureinsti3869
@financialarchitectureinsti3869 2 года назад
Scientific Proven I might add
@FrannsssStannnsss
@FrannsssStannnsss 3 года назад
You look SOOO CUTE LIKE THE GIRL FROM ADAMS FAMILYYYY
@superhuman4747
@superhuman4747 3 года назад
Exactly opposite happened in my life....
@Samrules4ever
@Samrules4ever 4 года назад
Wow , you speak Mandarin really well.
@ikzayan
@ikzayan 2 года назад
I start loving with you💞💓✅🔥👍🏻
@anthonydoolan3839
@anthonydoolan3839 3 года назад
You literally only told me how to say hello
@prokoli1303
@prokoli1303 3 года назад
"Ring ring ring"
@salimcoban2252
@salimcoban2252 4 года назад
you can hear but you really need pay attention on it? i personally do not care if they sound happy, angry, or sad unless they do not provide what i request.
@TheSunnySideofCoffee
@TheSunnySideofCoffee 4 года назад
Hello! :)
@Alphaintrovert1
@Alphaintrovert1 5 лет назад
Common sense to me
@Umesh-ic6po
@Umesh-ic6po 2 года назад
Hello 👋
@nahword5604
@nahword5604 6 лет назад
Power posing isn't an effective strategy for anything
@leule9684
@leule9684 2 года назад
a sound better
@lanlan5716
@lanlan5716 3 года назад
Hello :D
@karanrajputthapa1587
@karanrajputthapa1587 4 года назад
lol Sitel invade her comments XD
@amritpalsingh3293
@amritpalsingh3293 5 лет назад
Hello
@jameskenyon5524
@jameskenyon5524 4 года назад
Sitel Squad
@notabsy
@notabsy 3 года назад
I'm just trying to get good at Among Us but okay.
@asterixe1
@asterixe1 3 года назад
Has anyone tried this? Does it actually work? i feel like all the pseudoscience from this channel/site is just a source of income/wealth for them, and not actually something that benefits people.
@coolioholio
@coolioholio 4 года назад
Ne How lmao
@robinsangrung1634
@robinsangrung1634 4 года назад
Click bait video. Waste of 6 minutes
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