5 Stages of the Consumer Decision-Making Process and How it's Changed 

In this video, CEO and Co-Founder, Garrett Mehrguth explains the 5 stages of the consumer decision-making process and How it's changed.
Today, we’re going to be diving into the five stages of the consumer decision-making process.
A lot has changed. How consumers go about it is completely different, but the five stages are surprisingly exactly the same. Let’s dive into what this new world looks like.
Now, as a brief overview, the five stages of the consumer buying or decision-making process were established by John Dewey in 1910. That whole process is still very much the same:
Stage 1: You have a problem or a need.
Stage 2: They want to do an information search. It used to ask a friend, ask a colleague, look at the newspaper - but that’s a little different now.
Stage 3: Evaluation of alternatives. “I have this one option I like, but what about these others?“
Stage 4: Purchasing decision. “I have to make a decision. Which will I purchase?“
Stage 5: The post-purchase evaluation. “Was this the right decision for me or did I make a mistake?“
Thank you so much for watching this video. If you can understand the 5 stages of the consumer decision-making process in the new context of search engines and how people are now discovering information, then you can empower your marketing and have successful campaigns that generate a terrific return.
Connect with Garrett: / garrettmehrguth
Be sure to like, comment, and SUBSCRIBE to Directive Consulting for more in-depth SaaS marketing insights and information from industry experts.
Subscribe to Directive Consulting:
/ directiveconsultingirvine
Follow Directive Consulting on:
Instagram: / directiveconsulting
Twitter: / directiveagency
LinkedIn: / directive-consulting
Spotify: open.spotify.c...
Want more expert SaaS insight? Join Directive’s Free Slack Society where we answer YOUR industry-related questions.
directiveconsu...
Interested in working with the number 1 SaaS Marketing Agency? Book an intro call to learn more about how we can help your SaaS company.
directiveconsu...
#saas
#saasmarketing