7 Worst Customers You Will Encounter In Retail 

"I'll take my business elsewhere" sure ma'am, see you tomorrow

I used to work in my college bookstore. One night a last minute troll came in, but the door was already locked (deadbolt and ground lock), and the lights at the front of the store were closed. We only left on enough lights to clean. He tries the door and it doesn't budge. Tries again, same. He keeps trying, pulling harder and harder. He finally breaks the locks on the door and flings it open... then steps in and says to the nearest person, "Are you guys still open?" This was 20 years ago and I still remember it like it was yesterday.

Nothing makes me more giddy than having an angry customer ask me to speak to the manager, so I can reply, "I'm the manager."

Customer is not always right, that sentiment has created a society of entitled people. My dad taught me the opposite no one in this world owes you anything.

I hate the "I always buy my stuff here" Trust me, we don't care!

The performance of the woman playing the story twister is spot on.

Omg the ladies who get aggressive. Yupp deal with that everyday. Certain 40yr old woman can never be wrong or told no. They are awful :/

Let's not forget the customer who comes in just to argue with you or verbally abuse you. You can tell when you first say "hello" to them, that they are already mad and worked up about something and then it just goes downhill from there.

You forgot "The Foreigner" Someone who doesn't speak the native language of the country, and actually gets angry with you for not understanding them.

spot on.....retail customers suck. They think the have the right to abuse you just for the fun of it .

"Couldn't you just check your system?" That fucking phrase haunts me to this day. I will never work retail again if I have a choice.

One of my favorites is the "I'm never shopping here again!" That's after acting like a spoiled child and causing a huge scene over some situation they've created. They say it like its suppose to hurt you personally. In reality the only pain for you and anyone else unfortunate enough to witness the outburst is seeing a grown man or woman act like that. You think to yourself "You never coming here again is the best gift you could give us". But to everyone's horror there they are the following week (sometimes day) with some new drama. Which leads into my other favorite. "Every time I come here, I have a problem!". You look around at all the other people happily shopping, chatting, and also being helped and you think to yourself a couple things. 1. "Are you some sort of masochist? Why in the world do you keep coming back for more if it's such a distressing challenge for you?" 2. "Is the universe out to get you? There are at least 100 people shopping here. How is it possible that the instant YOU walk in everything conspires to ruin just YOUR shopping experience while everyone else is perfectly fine?" And when there is a spouse who's been brought along for the crap show, they are usually mortified at their significant other's behavior. There is a certain look in their eyes. The sort of look you'd expect from someone who's subtly trying to ask you for help while not tipping off their abductor. You almost want to give them a hug and wish them luck as they are dragged back to the pits of despair. Maybe they are masochist too. Retail is a trip.

man this video successfully pissed me off, because I've experienced almost all of these.

Ugh I worked for world market. I had a customer yell at me because of my name. She didn't like how I pronounced my name.

$50 for furniture? where has this place been all of my life?

I've always said that there should be a 'Retail Amnesty' day where sales assistants can say whatever they want to say to the a**hole customers with no repercussions whatsoever. God it would be so satisfying & invigorating.

"We're closed." "Sooo, you can't let me buy anything?!"

How about customers who bring kids and don’t watch them at all? Kids running, screaming, crying, fighting or throwing merchandise while they’re jumping on the bed...and parents just don’t care. They are talking on the phone and keep shopping. If the kids are doing something that’s not safe I try to warn the parents but some of these parents don’t even speak English( or they act like it). I’m the one who wants to scream and cry😭

Me -hi can I help you Customer -no I'm just looking Me-ok no worries Customer-actually I do have a question Me -oh come on

1. The only dislikes on this video are from people who never worked a day in retail in their life and think the video is an exageration. It's not! 2. I had a customer flat out yell at me, which caught me off guard and almost brought me to tears, about a month ago for basicly not being psychic. All because I send his items down the end of the checkout lane so he could bag them as where I work the customers bag their own stuff. The reason he was mad? Well I sent it down to the end instead of just handing him his four items. The whole time before he flew off the handle at me, he said nothing. He didn't even answer when I asked if he found everything okay. Just magicly I was supposed to know he wasn't going to bag his items and just carry them out, and that instead of him picking them up, I was supposed to hand them to him. 3. When I worked at Walmart I also dislike the customers who bring in their own shopping bags, but never wash the bags. I don't mind the reusable if they are clean as they hold a lot more stuff, and if they want to to load it up, even better. What I don't like are the bags that smell like they have never been washed, smell like cigarettes, have bugs in them(had that happen once), or the worst, bags that smell like cat piss! But yet I am expected to touch that bag and load food into it! Gross! The ONLY place that bag should be going is the garbage! But no, you want your food put in it! 4. The oh looks like it's free! In response to an item that I am having a hard time scanning. My thoughts, dude, I am already frustrated, please do not agrivate that with the "It must be free!" line, you know as well as I do that it is not free! So stop using that stupid line! 5. The Customer is Always right. Bull! 6. Customers who blame someone else for something they did. True story, when I was working at, yet another Walmart I saw this lady get mad at her son and throw a ball at him. She missed him and hit instead a glass blender that was on display knocking it off the shelf. When she saw me she immediatly said "Oh it was my son! He was playing with the ball and broke that! I told him not to!" And I was thinking "Great, so not only are you teaching your son that he can throw things while angry/annoyed, but, that he should lie as well. Super!" And for me, quite possibly the most annoying is the customer below: 7. EBT customers, not all. I am talking about those who do not know what a calculator is...seriously. The customers who end up putting the most items back are those on EBT. Why? Because they cannot be bothered to keep a tally as they shop. I even suggested to someone who decided to put back almost $100 worth of meat that they use a calculator to make it easier for them, and their response was "I don't have one." My thoughts "You don't have one? You have a phone in your left hand and you don't have a calculator?" ALL cell phones have a calculator! And whats more is, when you are using an EBT card you don't pay taxes on any of the food so all you have to do is add it up as you go! No multiplication, no division, just adding! You don't even have to use subtraction unless you decide you would rather have item B instead of item A which was already added into the total. Point is, you will end up saving yourself, and the cashier, and quite possibly the front end manager some time by just using basic math. ....It also helps if you know how much you have on your EBT card prior to shopping. Customer Service or a cashier who is not helping anyone at the moment can get that for you, all you have to do is ask.

So I work at a gun store and we sell big gun safes. The ones that are literally impossible to break into. So we're getting ready to close and this guy walks in before we got a chance to lock the door and heads straight to the safes. He says he wanted to buy it and take it home. We said he can purchase the safe but we did have enough employees to lift the safe that and the employees who were there were older and in no condition to lift a 700 pound safe. He started getting pissed off saying stuff like " I drove an hour to get here and I'm going to go home with it". After saying no multiple times he ran to the parking lot and convinced a couple of people to lift the safe into his truck. I didn't see exactly how they lifted the safe but some how they got it so the safe was standing straight up rather than on its side. So if this guy breaks hard while driving (or at all) the safe will most likely fall over. So we told asked him what he's going to do if it falls over and he goes " I'll just bring it back and return it". For those of you who worked in retail you probably know how well that's going to go.

"I don't know why you asking me it's your daughter"

Sir... this is a kohls, there isnt a PLACE for me to make you coffee...

This is a beautiful masterpiece. it is all SO. TRUE.

I love the "just looking" customers. Means I don't have to do any actual work! Great stuff.

I see a lot of people complaining about customers in retail. Try food. Take every dumb and rude customer in retail and now make them hungry and drop their blood sugar levels. Try dealing with the logic that comes out of a hungry, cranky customer, that in their eyes your keeping them from sustaining a basic human need. Not saying retail is easy by any means. But holy crap, the stuff said to me while working at restaurants. I've done both btw, so again retail is not a walk in the park by any means.

Another retail worker here. All of these are true, especially the story twister who wants to keep getting new pair of shoes and jeans by claiming they are badly made and wants an even exchange. And the Last Minute Troll. I had a lady come in 5 minutes before closing that wanted a full matching business suit to wear the next day . She was there 45 minutes after we closed and didn't buy anything D-:

This is great! Another type that could be added is the customer who expects you to know everything about every product in the store. I work in a health foods store and I've had customers genuinely get angry at me for not knowing specific conversions or molecular structures of certain compounds in the vitamins dept. I'm not a pharmacist.

The customers who become irate and state they're never coming back here, and I'm thinking, good, please don't. But the worst is when you see them in the store the following week, I run.

Hahaha I work retail this is my life lol * cries internally

In a store I work at, you have to come downstairs into the store. The door at the top of the stairs was closed over, and me and my colleague are clearly getting ready to leave, turning lights off, getting our coats and bags etc. It very clearly states the shop closes at 5:30 on the door, and at this point it was like 5:35 or something. This woman pushes this extremely heavy door open. I am stood at the top of the steps telling her repeatedly that we are closed. After telling her this about 5 times, she turns to me and says, "Are you still open?" I have never been more tempted by homicide in my life.

my daughter came to me after her first day in retail and said mom , remember when you told me about working with the public and I thought you were exaggerating? you weren't.

One time I had a customer get mad at me for not bagging her items. Let me remind you, she walked away from her cart, her bags were shoved in her purse. I'm not just going to grab your bags from your purse and reach into your belongings. She came back and said "i thought it was the cashiers job to bag the items." "Im going to speak to your manager blah blah and just being so mean. What she didnt know was earlier thay day i had a coworker who died in a car accident and was not having it. I broke down crying and ran.

When someone sprints into the store the moment we open and says they are just looking. So you got up early as hell to look around a store

I work retail and my store closes 11pm, and whenever I've had a closing shift, there have been some last minute stragglers in the aisles. One night recently, it was 11pm and the manager said over the loudspeaker that the store was closed. There was this mother with her children and a few other team members from other departments passing by noticing her still browsing. They both told her "I'm sorry but you need to leave, the store is now closed". The women proceeds to have some excuse saying "I'm just looking for one more thing." Like come back tomorrow, geez

Holy shit the story twister one, I get at least one of those a day, and most of the time at the end of it they're in completely the wrong shop!

My gf works in retail. And im the one that has to endure the discharge of anger everyday. So please guys, dont be a bunch of jackasses everyday :(

Some customers in retail can make your life a living hell but sometimes you can get some sweet revenge , I once had a indian college student buy a pair of high end speakers for 4500 dollars and I knew he was just going to use them for a party and return them, we had a 14 day money back guarantee, sure enough 13 days later he was back for a refund ,I was professional and thanked him for his business and refunded his money. Well around a week later here he comes again and this time he tells me he cant decide which one pair of speakers would sound better in his apartment and that he would like to take both home to decide which pair he wants to keep,one of these pairs were filled with lead shot in the sidewalls and weighed over 200 pounds each I had to box them up and it killed my back,i then had to put them in a cab for him, as I put the speakers into the cab I told him that if he thought he was going to use them for a party like the last time he was going to be sorry, of course he denied it and said he was going to keep one pair. Sure enough 13 days later he brings both pairs back for a refund of over 13000 dollars I told him I had to check to make sure hey were complete and no problem, I took them behind the counter and took a piece of Styrofoam out of each box and threw them down a trap door to the basement, I told him that I was sorry , but since they weren't complete we could not refund his money on either pair, he was freaking out and crying like a little bitch, saying that he was a student and cant afford over 13000 dollars on speakers, he called the manager over to complain that I tampered with the boxes, the manager asked me if I did that and I winked at him as I denied it and invited the customer to look for himself,as I walked him to the door and held it open for him as he was balling his eyes out I whispered to him I TOLD YOU NOT TO FUCK WITH ME, When I went back inside me and the manager were laughing so hard we were almost in tears. Sorry about the long post but I am sure that anybody who has worked in retail can share my joy

I've come across every single one of these customer types in my near 15 years of working in retail... O_O THIS IS SO ACCURATE!! Let's not forget the type that let's their kids treat the store like it's their own personal jungle gym, while the parent completely ignores their kids and continues to shop like nothing is wrong -_-

"I'm asking you for ideas, why are you asking me?" IT'S YOUR DAUGHTER.

7:36 is THE most accurate reaction to 99% of awful customers. But for me the number one worst customer is the chronic returner. I work for Sunglass Hut so another bad one is the "do you have a fresh pair" customer. WHAT THE FUCK IS A FRESH PAIR?!?!!?!?

I know this is old but yes yes yes this is sooooo ture, customer saying well at this store it's this price, I just wish I could say "well then did you ever think about just going to that store and not here"

I'm a "just looker". After I've told a salesperson that, I normally get "OK - if you find anything you like or have questions my name is (insert name here) and I'll be happy to help". PERFECT response. I'll probably buy from you - just not today.

Oh my God Sooo True! I will be assisting a customer when another customer rudely interjects saying 'I have a quick question'. Somehow to them this makes it ok to skip ahead of another customer for assistance. Also, why threaten to take your business elsewhere because we can't just give away free merchandise to you? I don't personally care where you shop, I don't work on commission. Then there is the broad question, what do you have on sale? There are sale stickers and signs on the products, throughout the store, just lookup, read and buy it! When I hand a customer a refund receipt so they can sign it, they always ask, where?! Each time I say 'where it reads YOUR SIGNATURE'. I had a customer say to me. 'you don't seem to like working here'. They know I cant say the truth, 'you are right b*tch, I hate working here.' Please stop giving me suggestions to write down on what products we don't carry, in which you would like us to start to stock. Idiots!

All the feels. I don't like it whenever a customer needs help, and I do bring them to the item(s) they are looking for, and then..... awkward silence. I'm waiting for them to thank me for my services, so that I know I have helped them with what they were looking for...... but nope I just wait awkwardly if ever they need help with anything else. Even when I do tell them if the need anything else, they just don't reply back..... I would find it rude to just walk away if ever they did need more help. the joy of working at retails -_-

After 15 years on retail I still have nightmares. I used to kill the grumpy ones with kindness. Pissed them off. I switched to office work.

The 1000 Yard Starer made me LOL. "You turn, wondering maybe he's looking at something behind you. But no... ...he's looking at YOU." 😆

I worked at a craft store when I was in my college. Had been there for several years and I pretty much knew the store inside out. Middle-aged ladies would ask for an item we didn't carry and I'd tell them "no, sorry, we don't have that." Five minutes later one of the new but middle-aged employees would come over to me with the same customer in tow asking me about the same product. I would look right at the customer and repeat that we didn't carry it. Just cause they're older doesn't mean they've been here longer. At least most of them looked embarrassed for assuming I'm dumb.

this was great and a perfect representation of some of the customers I have come in contact with in retail !

The dislikes on this video are the worst customers.

The dude in the suit in these videos is awesome!! I know I've been through all of these types of customers before in retail. That guys facial expressions are the same reactions I've had...too funny.

The whole concept of I spend a lot of money here kind of falls through if you're always asking for a discount, Because how can you have spent so much money if you're always asking for it dirt cheap? And also I don't understand how people will use the fact that there a loyal paying customer and so that should entitle them to getting everything for dirt cheap at a cost to the store. My question to that person would be, if you're such a loyal customer then why are you trying to rip me off?

I work at fast food restaurant and this group of drunk people came to the store 30 minutes AFTER we closed the lobby. At that point in time the lobby was almost cleaned and was in the final stages of being mopped, which can be dangerous to walk around on without non-slip shoes, creating a liability. They started banging on the doors and windows trying to get us to let them in. We kept telling them the lobby was closed and was being cleaned but they just kept yelling and swearing outside. We eventually had to call the cops because they not only started threating us with physical violence if we walked out of the store but they also were walking around the building and yelling at the customers in the drive-thru (which is not only scaring the customers, but is also a safety concern for them). Throughout this whole ordeal, I had to "keep positive" and "be respectful" to the people threating to beat me up if I stepped outside.

“Can I help you with anything?”“No, I’m just looking” *walks away “Actually, I have a question” I kid you not this happens so often I have to talk myself down every time

I got behind a combo of several of these customers in one person at a Hobby Lobby the other day. She came at thirty minutes until closing to purchase a very HUGE quantity of ribbons and flowers for, hell, I don't know; either a wedding or a big-ass tacky burlap ribbon show. Anyway, the last twenty minutes of the store's hours she spent at the register as she divvied her buggies into THREE sales so they would all fit on her THREE maxed-out credit cards. The first sale, somewhere around a hundred bucks went on the first card before she realized, HEY, I have a one-time use coupon! Can I put it on the sale I just finished? When she was told no, she proceeded to use it on the second sale. It was for forty percent off ONE item, which got her a ten-dollar item for six bucks. Imagine her disdain when she couldn't get forty percent off her ENTIRE PURCHASE. At this point they had been forced to open three more registers to get rid of the line behind her, but as I was right behind her I was stuck. Then imagine her FURTHER disdain when she found out that, not only could she not use her one-time-only coupon again on the third purchase, she ALSO didn't get an additional fifty percent off the burlap ribbon she dug out of a clearance bin that was ALREADY marked fifty percent off the retail price. It was when she started arguing for the extra fifty percent, and when it was now five past closing, that I lost my shit. I shouted, "For f*ck's sake, woman! You just bought three hundred bucks of tacky ribbon for a hundred and fifty dollars! The store is CLOSED!" Then, in my most impressive demonic voice, completely wrong for the likes of Hobby Lobby, I growled, "GET....OUT!!!" Needless to say, she purchased her last purchase without another word and beat feet to the parking lot to get away from me. The cashier's response to me, once the lady was out the door? "Thank you so much!"

want to know what makes fast food employees cry... 3 Busses 20 minutes before close

#1 - "I don't know whether to turn and help the EVIL THING or run", RUN Forrest, RUN!

To me: "I want to speak to the manager" me: grins. "That's me"

A tip for anyone still working retail for last minute trolls. If they wont listen the first time, tell them your business is only insured during business hours and they are technically tresspassing.

From a customer's perspective I feel like most of these are examples of bad customer behavior, but I am often the "just looking" customer. I don't see a need to have an employee follow me around hungry for a sale when there may be other customers who are more serious about making a purchase that day. When an employee asks multiple times if there's something they can help me find, it makes me feel self conscious, and that they suspect I am stealing, they want me to leave, or trying to pressure me into a sale. As long as a customer isn't also the last minute shopper I don't think just looking is a problem.

Customer type #8: the lonely person who has no intention of buying or looking at anything really. They know your store is open and they want someone to talk to. Sometimes for hours. Normally this wouldn't bother me, but when they follow me around the store for hours and continually tell me their life story, it can be too much. (This is especially creepy if it's a man 30+ years your senior hitting on you the whole time).

Woah only 87 Subscribers but with very nice production quality Keep it up! This shows the struggles for us small youtubers :(

I love the "I want a manager" bit..I am the manager. I just walk to the back and walk back out like "hello, what can I do for you?" :)

you forgot "person of different ethnicity who thinks you & the store are racist because you are not the same ethnicty as them". also loved customers who interpets clearence as "super deep discount ultra sale that you can bitch out the sales person if the item is not 99.9% off".

6:20 Even Charles Manson needs furniture.

in a super cheap store. we had a guy. come in for 3 weeks like almost every day for a refund. he wanted for a pair of broken ear buds. the ear buds are ONE DOLLAR. eventually he came all the time all suited up. to Make us think he important. he didnt even have the receipt... he literally ARGUED with the manager for like 20 minutes. we laughed about it so hard after.

I worked at Michael’s about 20 years ago. People had no clue what 40% off one regular price item means! No, you can’t use it on a sale item. No, it is not on your entire purchase! This item is already 50% off on sale... you are mad that you can’t use your 40% coupon?? ( actually, the manager gave in on this one for one screaming idiot.... he rang it in at full price and used the 40% off coupon. Idiot actually pranced out like she had ‘won.’) 🤦🏻‍♀️ But the WINNING customer was the lady that came in 15 minuets before closing on Christmas Eve and wanted **Christmas**. It was like she had just heard about this newfangled holiday and wanted to participate. She wanted a tree, lights, ornaments, EVERYTHING!!! Our Christmas section looked like a bomb had been dropped on it! Very little left and half of that was mangled. Well, long story short, we ruined her and her family’s Christmas!! Gah! No wonder I am a hermit nowadays.

Customers complain that the stuff isn't priced and get shirty with me because it has the price stuck on or I'll tell them the price and they don't want it but can't be arsed to put it back. I just throw stuff on the floor under till or over my shoulder on to the "shit to put back" trolly behind me and they look at me like im at fault. They're the cheap arse who can't afford to shop at a cheap store. Or they quibble that the shelf label says 10p but when you look at shelf label it's for a different item and the customer knows they're trying to scam you! Like the label will say pasta for 10p but the customer picked up jar of coffee for £2.99 but it was on that shelf! Yeah cause you got your accomplice to put several jars there! You think retail workers are so dumb but we clock what you're doing and know when you are likely to bring the stuff back for refunds cause you realise you overspent. Why are you shopping when you clearly can't afford to!

This is SPOT ON! Laughed the whole time!

I am SO grateful for my current job as a liquor store cashier. There is no "customer is always right" attitude in my particular chain. We are allowed to deny service if a customer becomes rude or belligerent towards us and my coworkers have kicked plenty of people out and even gotten them banned for various reasons. I'm used to customer service jobs that require us to bend over backwards for rude, entitled people, so this relaxed attitude is still such a strange concept to me. I've been there about a month and luckily nobody has ever freaked out at me, but my coworkers are all very patient and supportive so I'm not too concerned over it. I do feel so much more comfortable knowing that I'm not totally helpless when it comes to shitty customers though. I understand helping people out when possible, but I'm so fucking sick of businesses throwing their employees under the bus and allowing grown adults to act like this because they know they'll get what they want. I'm always more than happy to cover a couple of quarters or make a small exception (nothing illegal, but maybe doing a return or something under the radar) for our regulars, but I'm not going to cater to you for being a toddler. If you're a legal adult, you'd better fucking act like it.

The people that disliked are the customers in the video.

"Do you sell wallpaper?" "No!" Looks at me like I'm rude. "We stopped selling wallpaper one and half years ago!" (inside my head I'm thinking "you're such a regular customer you shithead"

I work at a general store, and a customer came in trying to bargain a SET PRICE of a 50 cent candy bar. He wanted it for 34 cents... yes he was serious. 🤦‍♀️

I work at Burger King, and I had a customer who literally tried to haggle the price of the burgers. After refusing many times telling him I couldn't change the prices, nor couldn't give him 2 meals for his one coupon, he got pissed at me. Saying it was the worst service hes ever received and that he wouldn't be coming back and that he would be going to Harveys because they treat their customers better. May I add, that I kept a friendly smile on my face the entire time, and wish him a good day as he left. Yup total bad service lmfao! I'm like in my head, dude I work minimum wage, I could care less if you ever come back ahaha. I love how when customers say "I'm never coming back here!" to the cashiers like it somehow matters to us.

This was a good video, I used to work retail. People like that make me not miss it one bit lol. I watched a few of these videos tonight and some retail workers just complain about customers overlooking simple things like the card reader and it just sounded Whitney. This video was legitimate and good. Kudos

Hilarious!!! Both kids were funny but the young mans facial expressions were too funny!!!! Prison is a real thing...🤣🤣🤣🤣

8# The overweight 40 year old short hair women who take all these types of customers and create one foul unholy beast - The Susan.

the scenarios here are why I'm SOOOOOOOO glad I'm no longer in retail!

This is a great video! Keep up the great work! Subscribed!

I work at a gas station, and it's connected to the store. So we close at the same time 9pm. We shut the lights off, and we put cones in front of each pump. Regardless people still drive up to the pump and even try to pump gas. I just don't get it.

Starting my retail job next Saturday. Thanks for the heads up!

Also, I do bookkeeping at the end of my shift, everynight, I start when i close down my part of the store for the night. I turn off the lights, everywhere, except where I'm standing but because a customer can still see me, they think I still have to service them! They ask me store questions and if I can still help them, irrespective that i have already informed them that I am closed, etc...

God I've seen all of these and more. This is by no means exhaustive because there's more species of customer than that. These I think are the most widespread and common though. It's hard to watch without cringing or getting mad at personal experiences with these people.

Omg !!!! You hit the nail on the head. That's exactly how retail is.... Thanks for making it

Wow, this gives me flashbacks of when I worked in clothing retail. I remember I got one of those "I want to speak to your manager!" And I said "okay, what do you want me to do?" because I WAS the manager!! He walked away so steamed haha I didn't even care if he never came back!

I worked in retail. And when I owned my barber shop. I never put up with rude customers. It was personal because the shop was mine. And I didn’t give discounts because I could not afford to do that. I only in 5 years of business had to tell 2 people never to come back. Corporate own shops want employees to kiss customers asses. This treating sales people like second class citizens is all so stupid. Rude discount seeking couponing customers are not worth it. You have a product or service pay for it or leave. Stores are not public property or a charity. All any sales person should do is be kind and helpful they are not there to be anyone’s whipping post. And should be treated the same way the customer wants treated. The whole thing is so twisted.

This is hilarious. Thank you for this gem.

great video!

I worked at Kohl's. Legit all of these happened to me or my coworkers. Just make all the customers female and this was almost an everyday occurrence. XD

What’s wrong with just looking? If I’m not looking for anything in particular and just browsing then get out of my face and stop being offended for politely telling you what I’m doing.

Can confirm all of this. I work in a crafting store, and the expectation people are the worst! Them: "Well what colors would you use. You do this all the time, pick something." Me: [stares blankly for a moment, running a mental scan on inventory] "Well, I like these two colors. They balance each other and bring out colors in the picture." Them: "Eh, not a fan. What else would you suggest?" Me: [fighting the urge to either scream or bang my head against the nearest wall]

lol 37 people that just found out they are a shitty customer.

"This is not an exaggeration" Oh I believe you. I haven't worked in retail but I believe you. Why? I work fast food. 90% of the time in on drive thru or front register. I've gotten the fast food version of all of these people. There is a special place in hell for them all.

guy walks up to me ask's if he can test spray some spray paint and if he buys it uses it all but ends up not liking it can he return it for full refund. I said no. he then ask can speak too my manager who was foot away from me she replyed with no. he left the store. life in retail interesting and never dull.

"I'll take this one." *unzips jacket* Not all heroes wear capes.

I work in a call center and God I hate it when someone calls, refuses to tell me what the problem is and instead wants to talk to a supervisor. It's so condescending. It's like they're saying, "I don't think you're competent enough to help me or point me to someone who can, so I'm going to go over your head instead of giving you a chance."

Needs way more views.

Love the video, but for the "Can I speak to your manager" customer you forgot the part where the manager does the exact opposite of what you explained and give them free stuff and 500 dollars store credit.

Ive worked retail for 2 years now and I cried watching This

The #4 and #5 are absolute A-holes!! I get those almost on a daily basis!!! And #7 is at least once a week!! This was an awesome vid!!! LMAO!! 🤣😂