Being an instructor means dealing with people. To jump into a car with a guy you don't know and trust that person to drive safely at speed is a great challenge for so many. Therefore, as an instructor dealing with anxious, nervous customers, we need to inspire confidence and share empathy with the way we speak and the attitude we share. Maintaining a calm demeanor while driving, and keeping things smooth at speed, helps them on the move. If you can't speak because there is far too much noise, a simple hand gesture and general regard for their safety helps to install confidence in your drive and reduce their level of anxiousness.
Here is a small video of one such anxious lady with me driving. She was so happy to have done this by the end of the ride.
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6 сен 2024