Android Auto Set up Problems, Troubleshooting and How to Fix 

OMG I just want to say THANK YOU. I went to the Mazda dealership and they could not figure it out. they uninstalled, reinstalled, unpaired my device and repaired it, spent 25$ for a new cable which didn't change anything and at the end of it had 125$ bill for their "attempts". plus the reccomendation to buy a new CPU for over 1000$!! Thank the lord I turned that down and found this video all I had to do was reset the factory settings... only spent 150$ and wishing I had watched this first.

Great video! I promise you I was tearing out my hair trying to troubleshoot my Android auto until I ran into this video. The part where you explain how to allow for Android auto to connect to the phone automatically every single time is what fixed my problem. Thank you so much for this video.

Great video. I think AA is a massive problem for many users as shown by the comments all over the web. I have a 9 month old Kia Sportage 2020 (Australia) and a 6 month old Galaxy S20 Plus. I have had some experts look at this as well as the dealer (several times). I asked the dealer if they would "flash" the software but was told the software is current. Flatly the dealer told me AA will not work on current Sportages and this is reflected in the comments on line on several sites. My problem is I can connect to it but very quickly the car loses connection with the phone. Drops out. Then I get a warning message to reconnect the phone. Tried different phones, different cords, uninstalled, reinstalled, updated. Connected my phone wirelessly. You name it. An iPhone can connect to AA on my car and remain connected. I have had some very savvy guys looking at it. Must say I did not factory reset my car's software because that type of thing worries me and I suspect it will not help or I would do it. I put up my problem on the Kia website in an AA chat with almost identical comments like this. None at all abusive. Just statements of fact. Within weeks Kia took them down so I wonder how many others get their comments removed. So is it a bigger problem than we think? My thoughts after spending so much time on it is that it is a software issue. Somehow the software allows my phone to connect, sometimes for 5-10 minutes, but mostly for only 10-90 seconds then it loses connection. I get the warning on the car screen that my car cannot connect to my phone and I must reconnect it using the phone cable. I reconnect, the AA app on the car screen turns from grey to active and I can use AA for a brief period before it drops out again. Always the repeated connection drops out faster. So the phone can connect so I don't believe it is a phone fault. Just did a long trip. Couldn't do it before due to Covid and I had decided to forget AA and was going to use Google Maps on my phone and use the speaker. AA was not connected but I got a massage that Google could not connect while AA was active. Yet the icon on the car screen was greyed. That was the final straw. I have uninstalled AA from my phone and will deactivate AA on the car tomorrow and see if that allows me to use G Maps. I will use the car manufacturer's maps and if I have to, use Google Maps with voice for destinations that I can't find on the car map. All legal and more updated than the car maps. My phone syncs with the car in terms of contacts etc so I can make calls by voice without needing AA to do it. I think if you have a problem then follow the video's suggestions. There are numerous other suggestions on other sites if you want to persevere. Basically they all follow a standard procedure of troubleshooting. Obviously a lot of members can get their problems fixed but I suspect a lot can't. I note the replies on this chat strongly advise the reset to factory default option. But first try different cords, different phones, uninstall and update. Check the phone app and the car app settings thoroughly. Some definitely need tweaking. If it persists then dump AA. Don't waste your time like I have done. You don't really need it. It's just nice to have if it works.

4:19 - Yes to this solution. Only one that worked for me. Not just uninstall/reinstall Android Auto, but also the Google Play Music app. Restart phone after reinstalling both. Then you have to re-link Google Play Music to the music library on your phone. I just did this with my UConnect on 2018 Charger, and now music road life is back to normal. 🤙

For anybody that has been having issues with getting Android auto to play on their infotainment systems,(my specific error message when trying to connect was your device isn't compatible with Android auto) I figured mine out today! I have a Moto 7g Supra and a 2021 K5 car. My system is a 9.0 on my phone. So, on your phone, once you've downloaded Android auto go to settings then go all the way to the bottom to where it says version, and then click on it 10 times and it will ask you are you sure you want to go in system mode or something like that, click yes, which will enable a longer menu and options. Then go scroll up to where it says enable wireless projection. I checked that box and then went to my infotainment system and was able to click Android auto, whereas before it was darkened and unable to do anything when I tried to click it. Then, voila!! It works now! I do have to plug in my phone with the USB plug initially, otherwise my infotainment system just hung on trying to connect. I just used the USB cord that came with my charger. But I did find that once I'm driving I can unplug that cord and the Android auto still works. I have a brain lesion in the base of my brain, so hopefully this makes sense and I explained it correctly. If not just let me know.a.d. I'll try to explain better.👌💜

I have a Samsung s21, no issue with AA on my car screen except it opens automatically to google maps & I prefer waze. I set waze as the default but on AA google maps appears as soon as I plug in the cord. How do I get waze to appear on the car screen with AA? thanks for any help.

Thank you for your help, I went to the dealer and we just couldn't get it to work, I took 2 phones, and 3 cables, only 1 cable kind of worked, but then would cut off. ( I bought all my cables from Best Buy) The dealer decided to use her cable from Germany and BAM it worked, on both phones so in the end she gave me an extra cable to use and no issues any more (the cables were more sturdy and thicker) so even if you get your cables from Best Buy they may not be the best, however, it did work on my rented car. Thank you again you are the best ! !

I bought a 2017 Buick Encore 3 days ago and spent hours trying to set up Android Auto. I kept getting an "Error" on my phone. I watched this video and got it working in less than 2 min. Thanks so much for your help!

Hi, my problem is that the screen of my car has the android icon when I connect the phone, but when I try to access the app on my car screen is unresponsive.

Omg it drove me nuts not figuring out why my co-workers 2019 Honda Civic EX-L android auto wasn't working, even though I downloaded the app and gave it all permissions allowed. It turns out my coworker was using a really bad quality cheap short cable (12-16 inches long) that she got from a power-bank. Thank you so much for this video!

Hint for Android users: Make sure USB debugging is turned on, under developer options. Settings - Developer Options - Debugging.

Everybody else's phone connects to the android auto accept mine I have an android note 8 it's updated android 9 software all the other phones we've tried to androids in an iPhone everybody instantly connects except for me thank you and your videos are great

Thank you, thank you, thank you. Did everthing right months ago but it didnt work. I gave up. Tried again after watching your set up video yesterday. Turns out it was the cord.

I upgraded from a Galaxy S10e to a S21. Could not figure out why the newer phone wouldn't connect to android auto. It was just because I didn't first connect the Bluetooth. Awesome video, thanks for the easy fix!

It pops up on my radio for quick second, then dissappears, or will tell me to check for prompts on my phone when there are none. Works fine on my phone.

Can't say THANK YOU enough. All I had to do was authorize Android Auto and SHEZAM it worked. Great video. No make that AWESOME VIDEO!!!!!!!!!

Hi, the issue I am facing is, that Android auto is showing fine on my phone but it's not coming on my car screen. I have tried multiple phones and USB cords but the issue remains the same. Any other tips to solve this..?

My man! This helped big time! I bought a 2021 Murano and I could not figure out why it wasn't working. Set up was a breeze! Thank you!

I get frequent disconnects from my galaxy s8 and my alpine lxw650 aftermarket radio. tried switching cables, firmware updates, reinstalling android auto ect. Is this head unit just faulty and I should look into a replacement?

Thanks Christopher. This helped fixed my issue. I have a 2020 Jeep Wrangler and a Samsung Note 10. Adroid Auto suddenly stopped working for me. Followed your advice. I went into my infotainment setting > Phone/Bluetooth > Smartphone Projection Manager > Smartphone Device Mirroring. Some how "Smartphone Device Mirroring" was disabled/unchecked. Once i enabled/checked it, it works like normal everytime i hook up the cable to my phone. Thank you!

I was also having trouble connecting lately. I decided to use the USB chord that came with my Note 10 plus. Voila, it worked. Guess it didn't like the cable I was using from Amazon.

Talks and looks like the son of the guy from Braking Bad. Good vid. Thanks!

Thanks bro !! I was not aware about android Connectivity in settings Thanks for the help

I can get connected with my android however when i make or receive calls no one can hear me any idea what could be wrong?

My AA works great other than Pandora. Streaming is glitchy and skips a lot. I have uninstalled/reinstalled the updates since it will not let me uninstall the app entirely, went into the setting on my car and returned everything back to factory even though I just purchased it, went in and took off the media sharing permission in the bluetooth settings on my phone like the AA community website recommended, all of that for nothing. I have a 2020 Versa SV and am using my Samsung S9+, people on the AA website are saying it is something to do with AA itself and its partners? Something to do with the software from the manufacture of the vehicle and AA that are not jiving? anything else I am forgetting that you can think of? Any help would be greatly appreciated.

Ur awesome christopher... I couldnt connect to android update after the update this summer and tried resetting my car display system, switched USB cords, reinstalled AA. Pretty much gave up hope till I saw on ur video that phones can be enabled/disabled on the cars system. For some reason my phone was disabled and I reenabled it and it works!!👍👍👍

Thanks for the help but i think after a week whenever i plug my phone it does not detect android auto after i switch off ignition again and again ,just pops only one time

Just wanted to say thank you!! After weeks of trying to resolve an issue with my brother's truck not connecting..your video led me down the right path...lol This was a 2019 Ford we had to delete the previous owners phones. After that we where in...thanks again..

Hi i just set up auto android on my phone, my problem is it works on the car from my phone but don’t come up on the screen

Thanks so much ! My note 10 stopped connecting to AA usb only (Bluetooth worked) after a phone update. And my note 8 worked. You helped me find the setting in two seconds!

Thanks heaps mate, couldn't get mine to work although it was fine previously, just stopped... very frustrating because I really like Google maps & phone connections, as well as Spotify music to listen Ed Shearan all day : ) Followed your directions after removing and installing Android Auto and it works better than it did at first... thanks again Bro!

Watched this video and got my Android auto to work! Thank you so much!! 👌

I had my note 8 connected and working fine...now I have a note 9 and I cant get it to work...it says "android auto will resume when car is parked" my truck is parked and break on and from here it wont do anything ...what can I do?

Thanks, you helped. I reset to factory settings. Then I had to press SWC to assign the media buttons on the steering wheel👍😊

I am unable to connect to my grand i10 sportz!! Getting below message on car touch screes: Unable to connect to android auto. please check your android phone if it's safe to do so. Please help.

got this working in my 2012 tacoma with an aftermarket touchscreen nice video, thanks again.

Thank you so much for this it helps alot!

Hey Chris, my wife has the most recent Samsung note phone and she’s driving a 2021 Acura RDX this vehicle has a tech package, she’s been having an issue where her android auto won’t connect more than 50% of the time, the cable is a Samsung cable that came with her phone, so we know it’s not the cable! Thanks for the video and for your time

I was looking for a video like this, Thanks !

thank you very much, yours was the first video that gave a concrete answer. for me, it was a bad cable. bought brand new from amazon!

communication error 8 : i spent 2 hours trouble shooting this with sprint cares on twitter today. SOLUTION: -Go to system, click advanced, then developer settings. [turn on] -Turn on / enable "show blue tooth devices without names" Then, Settings > Applications and notifications -CLEAR CACHE AND DATA ON "ANDROID AUTO" & "GOOGLE PLAY SERVICES" Then, - Update Google play services = back up and running. Hope this helps some of you and saves you an afternoon!

My boss audio keep saying cant connect to andriod connect phone when safe to do so. What does that mean?

My issue is AA seems to work RANDOMLY. Sometimes it loads quick, other times it doesn't ever want to open the app on my Jeep Compass. I am trying a new micro USB cable tomorrow so I am hoping that makes the app more reliable. Even when it does open, it's SLOW to change between Spotify and navigation.

Great video thank you! My problem is everything sets up okay, "I'll say okay Google call" and it makes the call. When the first call is done it will go back to playing music, but it stops making and receiving calls. So, basically I have to restart Android Auto after each first call is made or received.

Thank you this vid actually finally fixed it for me

Thanks sir, it was my freaking usb wire. Work perfect now

The apps I'm opening directly on the screen of my car are not opening. Any suggestions?

I was having a difficult time tracking down the source of the problem. So glad I found you! Thank you for providing this information!

What, do you do when app starts works for about 5 minutes then stops and says app disconnected. Happens every time. Frustrated.

Thank you, thank you, thank you, Christopher. There is a special place in Heaven for you. Stay safe.

The app isn't even on my phone, it says installed yet it's not on my phone. My pixel 2 is awful. I tried uninstalling and reinstalling and nothing

This helped a lot, thank you! 2019 Titan that i just bought.

Im having the same issue - the app works fine on my phone, but I'm having trouble with the app with the Pioneer SPH-DA230DAB. It just doesn't work.

Your video solved my problems, thanks Chris.

I don't have a friend or a wife, please advise.

Have you tested a Nakamichi NA3605? I am having problems running Android Auto on this head unit. I have tried a number of times, including the tips you have mentioned here. I am going to buy another USB-C cable from Best Buy and will try again.

I can download the app but can't connect it to my car

Thanks, I reset to factory settings and it worked.

Hi. I keep getting video flow error on my car when I try and connect my phone. Any ideas?

Solved my problem. It was the cord. Thank you.

Is anyone able to run android auto with p30 pro now? Just get my p30 pro and setup android auto. It didnt pop up when i plug in usb cable.

This really helped me out today it worked for me omg I was stressing thank you!!

I just got a 2019 honda crv exl and my android auto will connect and than keep randomly disconnecting some times after 20 min sometime after 5 minutes ive tried numerous wires any ideas?

I have a 2017 Ford Fusion. Everything works, except while driving the hands free will not all me to make a phone call verbally. It tells me to hit the notifications button and go to Google..... Evidently, somewhere I messed up my settings. Do you have any suggestions as to what I should do? By the way, your videos are very informative and helpful.

What to do when error 16 come

Great video, my issue was the cheap cable, didn't recognize anything. Wouldn't charge properly either. Easy fix

Galaxy note 10+ have the issue when the phone gets locked automatically..I prefer to use iPhone 6+ and it's fine flawless

thanks for the video, it was my crappy USB, now working flawlessly!

Thanks for your video. I still have an issue with my A70 Samsung, used to connect no problem to my Renault Clio car unit. now when i connect, it doesnt recognize the Android Auto app and it ask me if to "share data" through the USB connection. my other S10 Galaxy works perfectly with same cable and same unit. I tried to uninstall AA app, clear catch, reset my phone settings and even formatted my phone and nothing worked so far. what do you suggest me to try? thanks a lot

Hello Chris, I have a 18 Ford Explorer and a 17 Fusion. Android Auto use to work on both vehicles. Now it does NOT WORK on the 18 Explorer. 17 Fusion it works well. I did a Master Reset but that did not help. Replaced the cable and Un-install the app and installed again and still nothing on the 18. So you have any other suggestions. Thanks Steve

Hi, my problem is with the new update everything works fine in car, but my on phone it keeps opening up app and I have to exit...I went into settings under screen on.it was on always on and I switched it too use device default....should I leave it on Default or always on? Thank you...😎

Hello I having problems connecting my car is Toyota Chr 2018 do you think it might connect to andriod auto? thank you

Android auto worked fine in my car using my Sansung S10 but after the android 10 update it stopped working? I've tried many different cables and my friend has a Samsung S9 and it loaded up instantly when he plugged his in. I believe the android 10 added android auto as a standard app? Seems be to since then that I just stopped

Hi, i have a citeron c3 aircross 2018 plate. My phone is Samsung S9 and andriod auto doesnt work. Its showing that its already installed on my phone but doesnt show the option to open it? I have tried to install again but i cant actually unistall it? My partner has tried in his phone and works straight away. It doesn't show any option to connect.

Hi there! I have a Hyundai elantra 2017 I just got a Samsung Galaxy Note 9. I cannot pair the phone to save my life😩 I'm not sure what to do. Any advice??

I think the issue on my 2019 RAM 1500 is the USB port at this point. I have literally tried all of the things you mentioned in this video and it still doesn't work. One day I got the android auto icon on the screen but I still couldn't get it to connect. I have a Samsung Galaxy s20+. What do you suggest?

My 2017 CX5 isn't on the list of compatible vehicles (I tried it and it doesn't work). Is it possible to upgrade any component of the CX5 so the Waze app can work thru the Nav system? Thanks for a great tutorial!

it seems like possibly the usbc port on the phone may not be connecting for data to my car have you run into that issue?

Do not enable Photo or File transfer before AndroidAuto has first time connected to Car! This seemed to fix Suzuki Vitara 2020 and Huawei P Smart connection issue. So your video helped :) i was watching it and not enableing File Transfer (y)

Hello! I drive a Chevy Equinox 2021 and usually all I had to do was plug my phone into the car and Android auto would come up on its own. But yesterday it started charging but not connecting to Android auto, so I switched the cord and that didn't work. I'm going to try and see if another phone will connect but if it doesn't what can I do next? I have also tried switching the cord.

Thank you so much for this video. My android auto stopped working after a few weeks of it working. Turns out the car disabled it and I had to re-enable it through the car app settings.

Thanks for the great video. I have a small problem and I need help. Recently I installed Android Auto/Carplay in my 2017 Mazda 6. The touchscreen isn't working in Android Auto using my Pixel 5, however it works great with the iPhone. I tried a Samsung S9 and same problem all features work except no touchscreen. A real pain in but. Any ideas? Thanks, Daniel

I found the problem with my android auto disconnect. After changing cables many times. With no results. I remember when I was an audio tech many years ago. I applied electrical silicon grease to the USB connector side.No more random disconnect! worked for me.

I know this is an old video but wondering if you can help me anyhow. I have brand new 2021 civic.... keep getting message on phone "cannot connect to android auto" ; ive tried a few different wires with no luck. Could it be a hardware issue

Hey Chris , do you know if the android Auto has completely shit the bed for the Chrysler 300s 2018 version. It was working just fine and yesterday after the gym … I got in the Car and it doesn’t work. Not even for Apple Car play. I’ve tried multiple troubleshooting videos

Haha! Yeey! I fixed it! This is what FINALLY worked for me after doing all the other stuff other people did, that didnt work for me: Installed Google Play Music plugged phone in to Uconnect (2018 Ram truck) and wooahllaaa, it worked! Sounds crazy but seems "google play music" has to be on the phone for Android Auto to display on the Uconnect. Whooda thought?! I got the idea from another forum where someone said thier Android Auto stopped working and it only started working again when they uninstalled and reinstalled Google Play Music after clearing Cache didnt fix it.

Thank you so much for this video. I have been trying for a couple hours to fix android auto

Hi Chris saw your video of the Andriod auto my one just starts up and goes as far as to where it says Andriod on screen and stays there does not open anything on screen do you perhaps have an idea what the problem could be?

Great video! AA is working but my car touch screen doesn't respond while using AA, even though it does respond when I use the car's system. My phone is LG G7

Thank you This was the first usefull Video about this Problem.

Chris, I have a Galaxy Note 10 and a Subaru Forester. I have updated the software on my phone and took the car to the dealership. The software on the car was updated as well. I have Samsung original cable. When I turn on the car, the Android Auto button flashes on the dashboard for a moment. I click on it, it opens and appears to work for a few seconds and then it turns off. I have followed the instructions over and over again to get it to work to no avail.

I've tried many cables, different lengths and quality. I tried my wife's phone which uses a USB-C cable and it worked perfectly. I guess it works better with newer phones.

God bless you 🙏 It worked on my Nissan 👍

Hello.. when I connect my Android to my Android Auto in my Hyundai Tucson, when using the navigational it starts it will go for 10-15 minutes and it will stop I will have to keep unplugging and plugging up just for the maps to work to get to my destination what do you recommend

Hey I have a 2018 Jeep Wrangler and I cannot get android auto to recognize the usb connection from my phone to the radio. It's charging my phone and playing some random saved 3 second snapchat clip on loop when I do file transfer/android auto but when I hit play on spotify no sound comes out from the car speakers. Any idea what's up with that?

I have a question for you I have been trying to solve for weeks. I had the factory system replaced by a aftermarket linkswell system with nav and it was junk. I had the old system put back in. The installer hooked back up my old system and now my android s10 and galaxy 8 wont connect to the system. But I can get an apple phone to connect to car play. But not android's to AA I have everything updated. I have tried deleting google play data and caching and deleted Android auto and reinstalled. When my phone asks me for permission to allow ucconect access to my phone I click ok and it kicks over to the radio. It shows my phone in the mirroring option but its grayed out and not connected. My phone works in 2 diffrent other rams 2018 and a 2019 Laramie and a ford 150. But not my truck since the installer put back in the old system. I have tried all tips in this video also. Any ideas?

Is the only way for android auto to work is if your phone is physically plugged in?

I am not getting notification of texts that come in. I just bought a 2022 Chevrolet Equinox. Do you know what needs to be done?

After connecting one part of the USB cord to your phone, which part of your car audio system do you connect the other end of the USB cord to?

I have a Samsung note 20 ultra. I have mine set up and working up until it updated. Now it no longer notify me when I get a text message. Nor will it read it to me. It seems to turn on do not disturb and wont let you turn it off. Everything else works. It allows me to send a verbal text just won't allow incoming text. But it allow messenger messages to come threw. You have any ideas on how to fix this. I have uninstalled it multiple times same issues and tried it on a different system with android auto samething