Apple CarPlay NOT WORKING in your Mercedes? | Part 2

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What do you do if Apple CarPlay isn't working in your Mercedes-Benz? Well...there can be a number of factors involved that can prevent this from working so in this guide today I run through 11 things to consider to hopefully get it going!
This video is part 2 of 3, check out the other episodes below!
Introduction to Apple CarPlay? Check out Part 1:
• APPLE CARPLAY in YOUR ...
Tips & Tricks? Check out Part 3:
• APPLE CARPLAY iOS 15 -...
Chapters:
0:00 Intro
1:09 #1 Is Apple CarPlay on your car?
3:29 #2 USB-C Ports
3:57 #3 USB Cable
4:50 #4 USB-C Dongle
5:31 #5 iPhone Compatibility
5:54 #6 iOS Updates
6:21 #7 Delete CarPlay Pairing
6:59 #8 Enable Siri
7:29 #9 Try another iPhone
8:01 #10 Restart iPhone
8:17 #11 Reset Multimedia System
#SandownMercedesBenz #MercedesBenz #AppleCarPlay
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I use these for all things USB-C! Compatible with all models of Mercedes-Benz that feature USB-C ports, compatible with Apple CarPlay & Android Auto too!
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📣SPECIAL THANKS📣
Shoutout to Sandown Mercedes-Benz in the UK for providing access to the cars you see in the videos!
Cars supplied by:
Sandown Mercedes-Benz
bit.ly/SandownMercedes-Benz
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Been Had (Instrumental Version) - Nbhd Nick
D.A.D (Instrumental Version) - Nbhd Nick
Epidemic Sound - over 35k songs & over 90k sound effects
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🎥 B-Roll clips obtained from:
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Daimler Global Media & Mercedes-Benz Newsroom (used with “editorial purpose permission”)
Thanks for watching!

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28 май 2024

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Комментарии : 331

@npoleary 2 года назад

USB-C ADAPTER ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ bit.ly/USB-CAdapter I use these for all things USB-C! Compatible with all models of Mercedes-Benz that feature USB-C ports, compatible with Apple CarPlay & Android Auto too!

@nicheler2989 2 года назад

OMG BLESS YOUR HEART, NICK!!!!!! I was having so much trouble today and yesterday and the double touch worked immediately!!

@louid6920 2 года назад

Nick - you just saved me a lot more time and stress trying to get this to work. I knew your videos would help me. I bought new cables Ive sat in the car messing with settings Messed with phone settings... Turns out i was plugging it into the wrong spot 😅🤦🏾‍♀️ Keep up the content please. I learn so much.

@npoleary 2 года назад

No problem! Thank you! Glad you got it going! 🤓

@ClaireYunFarronXIII 2 года назад

Thank you, Nick. 💖 Extremely helpful. I have not had any issues myself, but it is nice to have this video available as reassurance if an issue does unfortunately arise down the road. 🙂

@npoleary 2 года назад

Thank you! Glad you enjoyed it! 🤓

@montageandmontage Год назад

omg thank u so much i had accidentally chose the manual option instead of automatic and couldn’t figure out how to start carplay again for ages!!! all i had to do was press tel twice and now i have my carplay back, u are a godsend!!!

@npoleary Год назад

Thank you! Glad you got it sorted! 🤓

@lhoover7334 Год назад

Thanks for your video Nick, it was a big help! Just got my new glc and it started having carplay connection problems a few days after I picked it up from the dealership. Your video helped me fix the problems, thank you!

@npoleary Год назад

Awesome thank you! 🤓👍🏼

@riis4408 2 года назад

This worked! Many thanks!

@AkhilPWaliax 2 года назад

TEL x 2 trick worked for me! Thanks much!

@nigelmapletoft2041 2 года назад

Thanks for the tip Nick.

@SummerBlair Год назад

The most helpful video. Thanks so much!! 🙏🏾🙏🏾

@npoleary Год назад

No worries! 🤓🙏

@alcantaraancis3781 2 года назад

OMG!!! Nick you are a god sent from above; you just saved me so much stress and time. I couldn’t get the Apple map to display while using Apple CarPlay. I watched this video and followed the instructions step by step and it was amazing. Thanks a million!!! Much appreciation. 🤙🏼

@npoleary 2 года назад

Ah awesome! Glad you got it going! 👍🏼🤓

@skavenqblight 4 месяца назад

You, my friend, are a 21st century miracle worker. That “press tel twice and spin the dial” trick worked like magic, unbelievable.

@npoleary 4 месяца назад

Haha awesome! Glad you got it working! 🤓

@spatto5031 Год назад

Thank you for posting this!

@npoleary Год назад

No worries! 🤓🙏

@Kay-mk6uv 2 года назад

Thank you so much for your videos! Really helpful and great content!

@npoleary 2 года назад

No problem! 🤓

@richardcoben4283 Год назад

Thanks so much for sharing this information. I couldn’t get my Apple Carplay to install and spent almost an hour trying to figure it out on my 2017 GLE. I thought I was going to have to make a trip to the dealership. I wouldn’t have known that all I had to do is push the telephone button twice and turn the knob. It loaded up instantly after that. Great job 👏

@npoleary Год назад

Ah awesome! Thanks Richard! Glad you got it going! 🤓🙏

@veryvanity6958 2 года назад

Omg Nick, you’re truly an Angel! This video was extremely helpful🙏🏽

@npoleary 2 года назад

Thank you! No problem! 🤓 Glad you found it useful!

@kimtopia Год назад

This worked for me, thanks so much for sharing!

@npoleary Год назад

Ah awesome! Glad you got it going!

@geegee12383 6 месяцев назад

Thank you SO much for this! It really helped me work out why my Apple CarPlay wasn’t working - third party usb cable!

@npoleary 6 месяцев назад

Ah brilliant! Glad you got it working! 🤓

@valeriecrowe3893 Год назад

Thank you for this video. It really helped me find my problem.

@npoleary Год назад

Awesome! 🙏👍🏼

@nealwitchard6846 2 года назад

Great stuff Nick...fellow main Dealer Sales Exec!

@npoleary 2 года назад

Thanks Neal! Glad you enjoyed it!

@leem270 Год назад

Just picked up a 19plate a series and it don't even have it. An extra £300 just for apple car play is a joke...

@alibakr8467 3 месяца назад

I’m starting to think I’m on the same boat as u man

@ignaciowilliamson6106 3 месяца назад

@@alibakr8467same here, was advertised as having car play but not working at all

@ajmalnazer5339 22 дня назад

Worked Thanks ❤❤

@johncooper3874 Год назад

Nice one Nick😊

@jsinghdhillon2018 2 года назад

Hi Nick, another very good vlog thanks 🙏

@npoleary 2 года назад

Thank you Jag! You’re always one of the first to watch when I upload! 😊 🙏🙏

@jsinghdhillon2018 2 года назад

You’re most welcome and please keep making best vlogs like these thanks 🙏

@obiomanjoku21 Месяц назад

Wow thanks!!! Watched So many videos before watching yours and your method worked instantly.

@npoleary Месяц назад

Wooo! I do actually want to make an updated version soon! But I guess you won’t need it! Haha Glad you got it going! 🤓🙏

@obiomanjoku21 Месяц назад

Won’t mind watching an updated version but these methods were great!!

@TheHoodGuru Год назад

Great video. When you show the 3 ways to get into CarPlay I was paying attention and saw my dad's version is option 2, but then later you said "These ways shown are also how to start manually" that was the kicker. My phone connected to his car on my first try. But his phone didnt. But starting it manually opened up the area where we could tell it to start automatically for his phone like it did when I first plugged mine in. Maybe he clicked the wrong option way back. But this video did the trick. So I dropped a like.

@npoleary Год назад

Awesome thank you! Glad you got it going!

@TheMzKevi Год назад

Thanks for this! I was ready to return my new cable thinking it was the problem.

@npoleary Год назад

Ah awesome! 🤓👍🏼

@mii0613 Год назад

Full system reset on the car helped. Thank you!

@npoleary Год назад

Awesome! 🙏🙏🙏

@TheNasheeth 2 года назад

Extremly helpful

@markiralefkowitz124 11 месяцев назад

wow perfect video! I have had 2018 luxury GLE Mercedes for 5 years and never new that the 2nd plug in hidden at the bottom of the center console was a required connection to make car play work! simple after this video. THANK YOU . this video saved me hours of hassel

@npoleary 11 месяцев назад

Awesome thank you! Glad you enjoyed it! 🤓

@alverage70 2 года назад

Thank you for the heads-up with remote update for Apple carplay! That's my case, my EQC doesn't have it stock, and I'll request it.!

@jo___will Год назад

Man! Thanks you! Worked for me 😊

@npoleary Год назад

Ah awesome! 🤓

@parkwood9499 2 года назад

excellent solved my problem which was the need to enable siri. thank you

@npoleary 2 года назад

Ah excellent Parkwood! Glad you got it going! 👍🏼

@MarcoMul Год назад

Hi Nick. I thought this might be a good thing to share. If you experience a very slow response from the touch pad or controls on the steering wheel within Apple CarPlay, please check these settings on your iPhone: Under Settings - Accessibility - Assistive Touch If you have enabled things like the double tap this will influence the response of the touch controls of your Mercedes within CarPlay. Turn it of on your iPhone and the response will be normal again.

@npoleary Год назад

Ah good to know! Thanks for sharing! 👍🏼🤓

@user-wi7ls2wn4d 7 месяцев назад

I’ll this was the only video that helped me solve my CarPlay issue! Thank you so much

@npoleary 7 месяцев назад

Wooo! What was it just out of curiosity? 🤓 how did you get it going?

@user-wi7ls2wn4d 7 месяцев назад

@@npoleary I have no idea what caused my problem still, but after 3 years of owning the car Apple CarPlay "disappeared". I could not find it anywhere on my screens and I watched countless videos, read the manuals, and troubleshot it myself. Your suggestion of hitting TEL twice and turning the knob put me on the right track to getting it back. Thanks again!

@npoleary 7 месяцев назад

Ah awesome Here’s another tip, you can put it back the way it used to be 🤓 Without anything plugged in, press TEL then press TEL again, find CarPlay and when you’re on the screen that says it’s not connected, nudge the wheel down and select the bottom left option. Here you can enable the auto start again. The reason why this will toggle off is if you plug in a different phone or a new phone, it can only auto start with one phone at a time. 🙏🤓

@Nadzh1980 5 месяцев назад

Excellent video. My issue was the cable, so thanks

@npoleary 5 месяцев назад

Ah amazing! Glad you managed to sort it! 🤓🙏

@GurlinSinghAbrol Месяц назад

Hello, I had the same issue with Apple carplay on my 2020 A250E Mbux system it just wouldn’t detect the phone. I followed every step and finally switch off and on worked. Saved me from resetting the whole mbux system. Also I use a cable purchased from Amazon. Nick Thankyou very much I have learnt a lot about my car from watching your videos.

@npoleary Месяц назад

Ah awesome! Glad you got it going! 🤓🙏

@sulmawarne6096 Год назад

Excellent video!

@npoleary Год назад

Thank you! 🤓🙏

@JoyceCode Год назад

The dealership updated my software in my car and my Apple CarPlay stoped working. This video helped me tremendously!

@Roberto-gq4zn 2 года назад

Great video! Thank you so much. Do you know how to fix the directions on the hud as well? They won't show up if I use appe car play

@npoleary 2 года назад

Hey Roberto, sadly Apple CarPlay won’t show this on many makes and models as it’s only for the centre screen. I’m sure it’ll change for future though! 🤓

@nigelmapletoft2041 2 года назад

Hi Nick. I love your tutorials. Could you tell me how to delete pre set radio stations on a 2021 e300 coupe?

@npoleary 2 года назад

Hey Nigel, if it’s an E-Class with MBUX, just press and hold your finger on one of the presets and then you can delete it from there 🤓

@jackbrown28 8 месяцев назад

Hi Nick, great vid! I’ve got a-class 2019 model & I’ve just bought the smartphone integration but it’s not coming up under apps?

@npoleary 8 месяцев назад

It can take up to 24 hours to appear (that’s what happened when I bought something before) but chat with Mercedes if you get stuck. They’ll be able to help you out! 🤓

@billm7106 2 года назад

Hi Nick, great video some great information in there thanks, as a new GLE owner I’m confused about the suspension height what to set it at, have you covered this in any of your videos thanks. B

@npoleary 2 года назад

Hey BillM, thank you! 🙏 No I haven’t covered this actually, only because it’s such a rare option. It depends on your year of GLE, if I recall the new ones have 3 heights (available in different situations) Most of the time it’ll sit in it’s normal position, however if you select “Off-road” on DYNAMIC SELECT or actually raise it using the button, it’ll raise to give you more ground clearance when doing any off-roading. You can also lower it to make unloading / loading at the rear easier 🤓 Also if you left it in it’s highest mode, it’ll drop back down when you go above a certain speed (think it was around the 40mph mark)

@billm7106 2 года назад

@@npoleary Hi Nick thanks for your help on the suspension settings, very well explained I’ll have a play with the buttons and see how it goes cheers. B

@mirvatkhoury5012 6 месяцев назад

Thank house so much the reset on Mercedes worked!!!!

@npoleary 6 месяцев назад

Ah awesome! 🤓🙏

@ginafloryan9892 Год назад

THANK YOU SO MUCH ! I’ve been searching for days why all of a sudden I could not find my Apple Car Play ! All I had to do was the first step 😳 lol

@npoleary Год назад

Wooo! Glad you got it sorted! 🤓

@abby1468 Год назад

Thank you! This helped me setup my Apple Car Play 😊

@npoleary Год назад

Wooo! That’s good!

@abby1468 Год назад

@@npoleary thanks Nick! Can you refer me to a video that’ll help me connect my vehicle to the Mercedes Me App please?The code does not appear on my digi dash ☺️ I select “request new code” on the app several times but nothing happens!

@npoleary Год назад

No worries! Most of the time you’ll need it verified by Mercedes-Benz so if you get in contact with them, they’ll be able to assist 🤓😇 Usually you’ll just need proof of ID and a V5 document (vehicle ownership document)

@abby1468 Год назад

@@npoleary thanks so much 😊

@eclipse1604 4 месяца назад

Morning Nick really helpful videos, I have just received my brand new C250e does this year still not promote wireless carplay?

@npoleary 4 месяца назад

Hey thank you! New C-Class does have wireless CarPlay (this is for the UK and the one with the vertical screen). But it may vary elsewhere so check with Mercedes to be 100% sure 🤓

@eclipse1604 4 месяца назад

thank you, is it best I pop to my dealer as I cannot seem to get it to connect wirelessly?@@npoleary

@stuartbroadfoot1136 2 года назад

Nice one 👏

@npoleary 2 года назад

Thanks Stuart! 🤓

@zek7595 3 месяца назад

Hi Nick, thank you for your vids very helpful for me. I just bought an used c200 2019 and i can pair my iphone. i can call someone and can play music as well but apple carplay not appear. that means i cant use navigation and other apps too. i only reach play music and call someone. NOTE: I dont have any SD card. so why i can not use carplay? its all about sd card? your help will be greatful thanks.

@npoleary 3 месяца назад

Hey thank you! Sadly not all cars have Apple CarPlay it depends on what was chosen. Press Hone and go to Connect (I think it was that, it’s been a while since I’ve seen that system). Look for “Apple CarPlay” If it only says “Browser” then sadly that car won’t have it. Rather than have to change the car for it though, I did make a video about how you can add Apple CarPlay to any car. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-RTAbKVLlszk.htmlsi=cN_H4HyLnymqxOci It does involve an extra screen but if someone really wants CarPlay, it’s the most cost effective and least obtrusive way of doing it.

@sergirccl Год назад

Hello, Nick! Thank you for another great video. Just wondering if you could advise via a new video or maybe just here in comments what is the most accurate way to determine the fuel/electric power consuption (both average and from reset/start/) on Mercedes hibryd models ( E300e in my particular case). I find it quiet confusing if you just looking at the dashboard or cunsumtion menu at MBUX display.

@npoleary Год назад

It’s a tricky one to work out because it depends on the journey you do. So for example, if you drove 2 miles up the road, went into the shops then drove back and the engine didn’t switch on, you will have achieved 999+ miles per gallon, because you haven’t used any gallons of fuel, just electric. Another example, same trip but if you accelerated hard at the lights just once, then drove normally for the rest of it, then your MPG might be around 300-400 MPG because it averaged out on electric for most of it. And the final example, same trip again but this time you drove there on electric and then drove back with the engine on “Battery Level or E-SAVE depending on the car” (this mode uses the engine) then your MPG might be around the 100-200 MPG mark. Miles per gallon is very tricky to work out on hybrids because there is another source of power pushing you around which throws off stats. MPG is used to measure how much fuel we use, where as electric is measured in MPkWh (miles per kWh) This is why that figure seems high on short journeys but less on longer journeys. Of course the more you run on electric and plug it in, the better your MPG will be but with a plug-in hybrid you don’t have to to complete a journey.

@sergirccl Год назад

Thank you very much! Very detailed and professional explanation. As usually.

@joshcoupland7208 2 года назад

I LOVE THESE VIDEOS

@npoleary 2 года назад

Thanks Josh! Glad you’re enjoying the videos! 👊🏼

@sayantansaha6353 Год назад

Hi Nick, I am having a bit of confusion as to whether my c200 2018 (68) sports saloon with 5.5 has android auto/carplay or not? Getting mixed opinions from sources and even the manual which says it has. But couldn't locate this by any means. Connecting the phone through the usb (tablet logo) doesn't seem to start that up. Can you confirm?

@npoleary Год назад

Hey sayantan, in most cases it’s automatic when you plug it in but it depends on specification as it is not standard equipment in the UK. Sadly the manuals are printed generically and don’t mean it’s actually on a specific car. Back then if I remember, it was found on an option called COMAND

@brianchesser6667 2 года назад

Thank you Nick. Just a quick question, on the Music app can you either fast forward/skip to the next track using any of the controls on the steering wheel or is it just a case of using the controls on your phone (iPhone 11). The reason is that my Ford did have this capability....Thanks and keep the videos coming very useful...

@npoleary 2 года назад

Hey Brian, maybe! It depends on your model 🤓 Which one do you have and what year?

@brianchesser6667 2 года назад

@@npoleary I have a 2020MY GLB with MBUX

@npoleary 2 года назад

Ah perfect, so if you press the Home button on your steering wheel (closest to the driver’s door) then swipe across to Media. Then from here you can swipe up/down and go through the next or previous tracks. Hope that helps!

@brianchesser6667 2 года назад

@@npoleary Brilliant, thank you so much greatly appreciate your help. Looking forward to the next video..

@ianh3475 2 года назад

Great info, thank you. It has just saved me £75 for a replacement iPhone socket! For some reason the 'system' had switched off CarPlay. Whent to Connect and re-enabled my phone. all now ok. Thanks again.

@npoleary 2 года назад

Ah awesome! Thank you! Glad you got it going! 🤓

@moboluwadurooshodi6083 Год назад

Hi Ian. Having the same issues with mine. It’s charging but won’t connect to CarPlay. It’s a 2019 C200. What did you mean by the system switched off CarPlay maybe it may help me solve mine.

@ianh3475 Год назад

@@moboluwadurooshodi6083 I guess it was a bit ambiguous. The car play only stopped 'seeing' my phone, like you it was charging but not connection to CarPlay. All I did was go into the menu, remove the phone from the list and then set it as a new phone. Hope this helps as I don't have the Merc anymore to check further . :-{

@npoleary Год назад

Hey guys, basically Apple CarPlay can automatically launch to one phone. If the phone has had a major update or another CarPlay device has been connected then it’ll lose the auto launch feature. You can always manually launch but if you remove the pairing and reconnect it back up, that’ll usually restore it 🤓

@liamjones5992 2 года назад

Nick have you ever heard of anyone having issues with their MBUX system making a weird vibrating noise? I’m not sure if something in the dash is loose.. I have googled it but nothing ever comes up haha. Thanks

@npoleary 2 года назад

Hey Liam, no I haven’t ever heard this before. MBUX runs on a hard drive and as it is a computer, does have a fan so if the car is really hot inside, you might hear it. If you don’t think think something’s right though, if you get in touch with your local dealership, I’m sure they’ll be able to help you out!

@joaocarregoso955 Год назад

Hey Nick, need a quick tip: everytyme I start the car and connect my iPhone, mbux says “starting CarPlay”, activates de upper left CarPlay short cut, but if I press there nothing happens, I have to swipe to apps, phone, CarPlay. After that everything works (if I disconnect and reconnect the cable it works, and the shortcut works) but it’s boring to repeat this process everytime I start the car and connect the phone to the car. Any trick to solve it? Thanks!!!

@npoleary Год назад

Hey Joao, hmmm that does sound strange…I haven’t heard if that happening before… It might be worth asking your local dealership if they can take a look, a technician might be able to fix it

@erickgeronimo2870 3 месяца назад

Hi Nick! Would you be able to help me please? I successfully connected my iPhone 14 Pro Max to my A180 wireless. It works like a treat. Unfortunately, the answer and hold buttons won't work. In my previous car, if I click on the answer button, the recent call list appears and I can choose the person I'd like to call. Is this normal or there was something that I didn't set up properly? Thank you in advance.

@npoleary 3 месяца назад

Have you tried it without CarPlay? It should work regardless, CarPlay shouldn’t change whether it does work or if it doesn’t

@Kissdaboss 9 месяцев назад

Recently bought a 2017 Mercedes A180 and supposed to be Apple CarPlay as standard, however when I plug in my Iphone, the CarPlay does not start. I tried to locate it manually in the menu (Tel/Tel) but does not have it either - BUT - when I go in my Iphone in CarPlay settings I see the car listed in there (MB...) same as in the video you have the Vauxhall.... So I am confused now what to do. Any thoughts?

@npoleary 9 месяцев назад

I’d always check on the car as even today Apple CarPlay isn’t standard on all specs round the world. I’ve heard that from RU-vid comments etc So going into settings and then CarPlay on your phone will show you what cars you’ve paired to in the past. So it must have been another car. On the car press TEL and press TEL again, if CarPlay is listed there then you’ll have it, if not then sadly won’t be on that model.

@iamjoaoramos Год назад

Hello Nick 😉 What dongle do you recomend for wireless apple carplay for MBUX system? Its a little bit annoying have to put the cable on the iphone everytime I get in the car. Thank you 👏🏼

@npoleary Год назад

I’ve bought some but will be hoping to test them soon! 🤓👍🏼

@iamjoaoramos Год назад

@@npoleary I will wait then 😅 thanks 👏🏼

@apanag123 2 года назад

It was Siri for me. I had it turned off since it could not easily understand my pronunciation.Now it's time for me to refine my English. Thanks a lot.

@bhushandevare4427 10 месяцев назад

Hi Nick, very informative video, thanks. For my Mercedes GLB, apple CarPlay keeps crashing and restarts. I always keep my iPhone and Mercedes software updated Any suggestions for what might be going wrong?

@npoleary 10 месяцев назад

Thank you! When you say crashing, does it just go back to the Mercedes menu, and are using a cable? (not a wireless adapter). Another thing to check is the cable itself, is it an official cable, is it a USB-C to USB A dongle rated for Apple CarPlay. Also double check the phone case (if you’re using one) it might be preventing a secure connection.

@valrose8118 2 года назад

Thanks for the info, I tried the tips and I keep getting “the connected device is not supported” I’ve been driving this Mercedes and had my iPhone connected all this time. I went out of town so I wasn’t driving for a week and now it stops connecting. Any tips?

@npoleary 2 года назад

Hey Val, other than those in the video sadly no. Apple CarPlay is Plug & Play in most scenarios as long as you have it on your car. Just make sure you’re using the correct cable and it’s not being obstructed by a case on the phone, make sure you’re using the correct USB port in your car and although it shouldn’t make too much of a difference, just make sure that you have the latest iOS (currently iOS 15.2). If you’re still struggling, I’d get in touch with your local Mercedes and hopefully they’ll get your sorted 🤓

@andybowes8409 Год назад

hi nick i have just purchased a 69 plate e class estate 220 amg line would this have car play ?

@npoleary Год назад

It depends on the specification 🤓 If it has COMAND then yes, if not then no If you’re not sure get in contact with your local Mercedes and they’ll be able to let you know 🤓

@Skssbeach Год назад

Hi Nick, I LOVE all your videos, so helpful. I am still having issues connecting to apple carplay. Every time I start my car and plug in with correct cable, port etc… my 2021 GLE 450 prompts with First time set up allow..” It doesn’t recognize my phone. So to start CarPlay I must be stopped, cannot connect if driving. My phone connects in my other vehicle and rental cars without a problem and my Husbands and daughters connect to my Mercedes’ without issues?? No one at the dealerships have been able to help. Any suggestions is greatly appreciated TIA

@npoleary Год назад

Hey Sandy, Thank you! Glad you’re enjoying the videos! I’ll keep them coming! And I have a special one going up tomorrow (4pm UK time) 👀 That does sound strange, have you tried unpairing your car from the Apple CarPlay menu on iOS? It’s Settings, General, CarPlay and then delete any in there that say “MBUX”. Failing that, I’d try a Reset of the car’s multimedia system, however this will lose data, things like Sat Nav destinations, profiles, settings etc so just be sure you’ve got things saved if you do. Another thing you could try along with the phone is Settings, General, Transfer or Reset iPhone, then Reset and then finally Reset Network settings. This will reset Wi-Fi networks back to default but I’m led to believe it’ll reset CarPlay pairings too. After that I’d try a full reset of the phone but I’d only do this last as this will require a lot of setting up again (unless you’ve got it backed up with iCloud) Lots of things there but if you’ve done everything in the video for troubleshooting, not sure if there’s anything else other than the car going into a workshop and having the software updated etc

@Skssbeach Год назад

@@npoleary OMG thank you so much!! That worked!! I’ve been on the phone with Mercedes for hours, Apple for hours multiple times, Verizon multiple times and 2 different dealerships in my area….NO ONE could fix this!! One response from you and Voilà! You are truly amazing! I was ready to get rid of my car, you do Mercedes Benz a great service!! Cheers!!

@npoleary Год назад

Ah awesome! That’s great to hear! Which bit fixed it just out of curiosity?

@Skssbeach Год назад

@@npoleary The fix was resetting network settings on my phone. I also reset the car back to factory settings and started over. Thanks so much, I’m happy with my Mercedes’ again🥰

@npoleary Год назад

Woooo! 🥳 Glad you got it going!

@diekdhont4259 2 года назад

Hello Nick, how do I know if my MBUX supports wireless Apple CarPlay? My model is a GLE 53 AMG (2021).

@npoleary 2 года назад

Hey Diek, no sadly it doesn’t :( It is a wired Apple CarPlay only in the majority of Mercedes models. Mercedes have started to work wireless for the next generation stuff though so we might see it in future models in the coming years! 🤞🏼

@tomgraves2280 Год назад

What about wireless Apple CarPlay connection issues. I have ongoing problems with it cutting out after being connected and/or not connecting at all at times in my 2023 C300.

@npoleary Год назад

Hey Tom, what do you mean wireless connection issues? There can be a delay before it connects when you leave your house in the morning as it may still be connected to Wi-Fi (depends how good your Wi-Fi coverage is)

@marcelrodriguez6464 2 года назад

Hi Nick, I have a 2017 GLA with Apple Carplay and recently upgraded to an iPhone 13 Pro with IOS 15. I am unable to play any music from my iPhone through Apple Carplay. The screen flashes briefly and reverts back to the Carplay screen. Any suggestions? Thank you. Really enjoy your videos!!

@npoleary 2 года назад

This was a known problem by Apple on Apple CarPlay, just update to the latest iOS and it should work just fine. Latest version is iOS 15.0.2

@marcelrodriguez6464 2 года назад

@@npoleary Nick, thank you. Apple CarPlay is working fine now,. I also purchased the USB-C adapter you recommended!

@ThisTee 10 месяцев назад

1 question does the previous owner need to be removed from the system in order for it to work? I definitely have a MBUX Aclass but it does not pop up or appear as an option under apps

@npoleary 10 месяцев назад

Is this for CarPlay or Mercedes me? For Mercedes me you should always have it linked to your account so if it’s not just get in contact with your local Mercedes and they’ll give you a hand 🤓

@ThisTee 10 месяцев назад

@@npoleary for car play please?

@npoleary 10 месяцев назад

No for Apple CarPlay you can connect loads of phones (not at the same time) it’s just kind of works on the fly. If you’re done with one phone, just plug another in and you’ll be good to go as long as the car has Apple CarPlay 🤓

@TahirAli-kl1vj 2 года назад

Hi Nick I have a new genuine Apple USB C to lightning cable (i.e. no need for a USB C adapter). I have the latest iPhone and software update. I have CarPlay activated on my EQC and am using the correct USB C port. But it looks like the cable only charges the phone, it doesn’t connect it to Apple CarPlay. My phone can only connect to the car via Bluetooth. Do you know of any compatibility issues with the new Apple USB C to lightning cables? Will I have to purchase a USB C adapter instead and use one of the older Apple USB cables?

@npoleary 2 года назад

Hey Tahir, it depends if your EQC has it, Apple CarPlay is not a standard option on Mercedes cars. Do you know what EQC you have? Is it Premium / Premium Plus? Apple CarPlay is plug and play so it would normally just pop up on the screen straight away.

@TahirAli-kl1vj 2 года назад

Thanks for this Nick. Strangely the USB C to lightning that came in the iPad box didn’t work for CarPlay but one I have purchased separately is ok

@npoleary 2 года назад

Oh that’s strange…at least it’s going now! 🤓

@lewischristian7264 2 года назад

Since updating the MBUX software - my car play is going extremely slow and lagging - any tips on resolving this?

@npoleary 2 года назад

Hey Lewis, if it’s just Apple CarPlay trying restarting your phone. Apple CarPlay runs solely off of your phone so it could be that. In this instance I would also try using another phone just for process of elimination. Then you’ll know if it’s the car or your phone then 🤓

@SepandRoz 2 месяца назад

Help me… I have a iPhone15 pro and my software on that and the car is up-to-date, also did “forget device” to start over. My CarPlay does work but only when it’s plugged in with a cable. How can I get it to connect through the wireless charging pad?

@npoleary 2 месяца назад

A wireless charging pad is just for charging the phone. For wireless CarPlay it depends on the car and its multimedia system. If a car has wireless capability then it would default to it every time so if you’re using the cable then it most likely doesn’t have it. However I have produced a video on my channel where I compare adapters on how you can make it wireless: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-lRhL-DXVL3g.htmlsi=TfheOpy7xFckdORf

@reemgaming.9504 Год назад

Hey Nick, i have a just bought a mercedes a250. I seems it dont have apple car play and i have to buy it from mercedes me app? Is that correct or is there a way i can save £300?😅

@npoleary Год назад

If it doesn’t have it, you can buy it from the Mercedes me store. But I don’t know of any other way sadly, sorry!

@comedykeith4592 2 года назад

Have a 2018 Mecedes C200 coupe Apple Carplay works, music clear as, but when viewing apps they are pixelated, tried new Apple USB cable no change any ideas?

@npoleary 2 года назад

Hey Comedy Keith, have you tried resetting the multimedia system? That may get it going when you plug it back in

@aceeg69 Год назад

Nick how do I get CarPlay maps to talk directions when I’m talking on my iPhone? If I’m on the phone by he map only beeps to tell me when to turn etc! I like it when I hear the voice tell me directions but I don’t know how to turn it on? Thanks

@npoleary Год назад

It’s the same button on CarPlay where you toggle the alerts on and off, there’s another option for the voice You can also do this on your phone too as Apple CarPlay is just your phone running on the car, so if you open Apple Maps, get a route going and just enable the voice from the icon (top right)

@aceeg69 Год назад

@@npoleary yes I know that but while I’m on a phone call it doesn’t talk to me the directions? It just beeps to alert to turn etc? When I’m on the map from Mercedes I can talk and listen to directions at same time? Not with CarPlay? Thanks

@npoleary Год назад

Ah no on a phone call sadly that’s just how Apple CarPlay works. Unless Apple change it in the future with an update, that’s how it is on all phones.

@aceeg69 Год назад

@@npoleary Thanks I was going crazy trying to figure out how! Much appreciated! Happy holidays

@npoleary Год назад

Ah no worries! Happy Holidays to you too! 🎄

@darryl1139 2 года назад

Another great video mate 😀 Thanks Nick

@npoleary 2 года назад

Thanks Darryl! 🤓🤓

@ChrisCookeBmwLifeChris Год назад

Hey Nick, when I plug in my phone to the second USB port used for Apple car play/android auto, it doesn’t even recognize a device, I had the dealer put a new USB port and that did nothing, my car is a 2018 s63

@npoleary Год назад

I know that only one of the ports work for Smartphone Integration, is it charging in the other? If not I would definitely speak with the people who installed a new USB port again. Hopefully they can get to the bottom of it!

@maryannqes9058 Год назад

Hi Nick - I don't have a Mercedes but I am having an issue with my Apple Car Play recognizing my iPhone 12. It has the lastest updates and it does not stay as default and I need to select it in settings every time I turn on my car. I have updated the firmware and swapped out cables (but using a new official Apple cable). I have gone in and deleted pairing and re-paired. Any thoughts as to why it might not recognize my phone?

@npoleary Год назад

Hey Maryann, no worries! Which car make and model do you have?

@maryannqes9058 Год назад

@@npoleary I have a Jeep Liberty with a pioneer AVH NEX-4200 that supports Apple Car Play

@npoleary Год назад

Ah okay, I’m not familiar with that system but it could be that it doesn’t start automatically. Are they any settings in the car on the Pioneer to adjust to start automatically?

@dweebsuchdweeb8027 2 года назад

Hi Nick Why the screen is scramble when I connect my iPhone even though I try every thing Can you help ? Thanks

@npoleary 2 года назад

Hi Dweeb, I’ve seen this a couple of times before, if you reset the multimedia system that should sort it. Which model & year do you have?

@dweebsuchdweeb8027 2 года назад

@@npoleary Thank you so much When I reset it works I’m so appreciate your helpful informations Pls keep post new things!

@npoleary 2 года назад

Ah amazing! Glad you got it working! 🥳 Will do! Any suggestions you’d like to see for future videos? 🤓

@walay-fitness8464 6 месяцев назад

Hi Nick, my carplay worked first few weeks of owning my eqc 400, but 3rd week in all the usn ports don’t work, don’t even charge or bring up carplay… tried 3 cables and they all work in the house and in other cars

@npoleary 6 месяцев назад

Oh no if they don’t charge then that would mean there’s no power going to them. I would defo suggest contacting your local Mercedes and they should be able to help. They have technicians who’ll be able to test it and find out what’s going on.

@walay-fitness8464 6 месяцев назад

@@npoleary thanks Nick i thought it might be an issue since the car is only 3 weeks old

@npoleary 6 месяцев назад

@walay-fitness8464 hmmm strange Just contact Mercedes and they’ll take a look 👍🏼

@LifeWithTemms_ Год назад

LIFE SAVER!

@npoleary Год назад

Glad you got it going! Which one was it? 🤓

@LifeWithTemms_ Год назад

I don’t know what happened I recently got my new car and apple car play would automatically connect once I plugged my phone in. But it suddenly just would not work, but I pressed ‘TEL’ twice and found it and started it back up manually. Now it’s connected automatically again! 😁

@npoleary Год назад

Ah awesome! 🤓

@shivkumar-uo4ss Год назад

Hi buddy can I need be Sd card for connect car play or I can connect without that because I waiting for Sd card coming next week but I try to connect car play doesn’t work I got GLA 220 4 matic please help me for this

@npoleary Год назад

Hey shiv, an SD card doesn’t contain Apple CarPlay. It has to be selected at factory or on some modern cars it can be purchased afterwards. What year is your GLA?

@shivkumar-uo4ss Год назад

@@npoleary thanks I got GLA 220 4 matic kn16 I just usb in right port where show phone pic but still no contact car play any advice please

@npoleary Год назад

Press TEL and then press TEL again and see if Apple CarPlay is on the car. If it’s there, then you can launch manually. If it’s not there then sadly that car won’t have it.

@shivkumar-uo4ss Год назад

@@npoleary thanks Nick 1 more thin please check for me my ac no working when I press ac switch red light flashing twice and stop u think any setting be need or anything else please let me know thanks a lot

@npoleary Год назад

Ah that sounds like it might need to be to looked at by a Mercedes technician or something, so I’d defo get that checked out

@dob8012 Год назад

Hi Nick, thanks for this video. I just purchased a 2019 A180 with MBUX, and purchased the car startup and android auto as added extras. It has been over a week and the startup apps are still saying "activation in progress" despite getting the activation email from Mercedes me stating that they'd be working in five hours. Smartphone connectivity says "activated" on mercedes me, but the car still says that android auto is deactivated. I have contacted my dealer, and Mercedes me customer service who can't seem to pinpoint the issue. Have you ever experienced this in the past? Is there anything that can be done? Thank you in advance. 😊

@npoleary Год назад

Hey Derek, no worries! 🤓 no sadly I’ve not heard of that before Have you contacted Mercedes me support from the app?

@dob8012 Год назад

@npoleary Unfortunately yes. Never got a reply from the service team on the app. I'll keep trying with my dealer! They said they may need to take the car in. Thanks for your help.

@atheercarrim4865 Год назад

Same has happened to me on my 2019 A35, my car is currently at the Mercedes Workshop, however Mercedes technical support are still trying solve the issue as both Mercedes me support and the workshop can't find the issue

@harrywright5478 Год назад

@@atheercarrim4865 any luck? I'm having exactly the same problem, no matter what I do, including all of the above, nothing works

@harrywright5478 Год назад

@@dob8012 any luck? I'm having exactly the same problem, no matter what I do, including all of the above, nothing works

@sergirccl Год назад

Hello,Nick. Would be great if you advise via a new video or just connect

@catherinepaget6087 Год назад

Can you send the link for the usb-c dongle?

@npoleary Год назад

Of course! bit.ly/USB-CAdapter 🤓

@jtodsen001 2 года назад

I recently bought a used 2021 C63S and cannot complete the intial CarPlay setup because the "Accept & Start" button on the Apple CarPlay data screen cannot be selected after I scroll down. Not sure what I'm missing here....

@npoleary 2 года назад

Hey jtodsen001, Try nudging the wheel down 🤓 If I recall when you spin the wheel, it doesn’t go to Decline / Accept, you have to nudge the wheel to move the cursor across. Hope that helps! 👍🏼

@leaomor2843 6 месяцев назад

Good morning, I have a 2020 A250E class that I cannot activate in any way, on the Mbbux display it has Android Auto and CarPlay, but it is deactivated and I cannot activate it, I only have to pay MB, how is it possible to have it without paying

@npoleary 6 месяцев назад

So it depends if the car had Apple CarPlay or Android Auto when it was new. Handily though if it has MBUX it can be added.’ Compared with cars years ago and previous multimedia systems, if it didn’t have CarPlay then that was it, it would never have it. MBUX allows you to upgrade it even after factory. You can buy it from the Mercedes me store (just make sure your car is linked to your account first). Also just bear in mind it stays with the car, so if you sell it in a couple of years, it goes with the car to the next owner. Hope that helps makes sense, message me back if you have any more questions or reach out to Mercedes directly if you need more help.

@newtamilboy Год назад

Hi my benz b class 2016 carplay not in car radio. i want carplay in my radio how to solve this problem?

@npoleary Год назад

Your car may not have it as CarPlay came out around that time You can check by pressing Tel and then pressing Tel again and if it has it you’ll see it in this menu 👍🏼

@shebaguinyard867 2 года назад

Hey nick i think my multiplayer outlet is to big for my usb cord . Not sure if anyone else have this problem with there 2017e300 not sure what to do because it will not recognize anything plug in the multiplayers

@npoleary 2 года назад

Hey Sheba, is that the USB port? If I recall a 2017 E-Class would probably have the normal sized USB ports. Some of the new ones have USB-C but I’m sure that was 2019 onwards. 2017 ones should just have the standard USB size 🤓

@7sarahlove 10 месяцев назад

I was having a hard time connecting my Apple CarPlay and found that it only connects when my car is on but just the battery but disconnects when I turn my car fully on to drive. Is there a fix for this?

@npoleary 10 месяцев назад

Not sure I understand, the phone battery doesn’t charge when the car is on?

@kuhne 2 года назад

Hi, I hope you can reply because I am going nuts. I have a 2020 GLB 250, had it since march 2020, everything was working fine, Apple Car Play worked fine with both touchpad and touchscreen, suddenly I started having touchpad issues with the whole system, not just apple carplay but mercedes menus as well, the touchpad wasn't responding. I took it to the dealership and they did a full reset and apparently they installed new software updates for the car. When I got it back everything was reset as if I had just bought it, I had to set up my profiles again, etc. The mercedes menus were working fine and the touchpad was working smoothly but now apple car play is extremly slow, it takes a good two seconds from when I move my finger in the touchpad to when apple car play responds. I am using an iphone 12 pro max, I tried with my wifes iphone 12 mini, same problem, I tried different cables, same problem. I tried restoring my phone to factory default, same problem. It's weird because outside of car play everything works fine, touchpad is responsive, while in carplay the touchscreen is also great, its just the touchpad while in carplay that sucks.

@npoleary 2 года назад

Hey kuhne, ah perfect sounds like you’ve done some troubleshooting with another phone. That eliminates some possibilities and now points to possibly the multimedia system. One last thing though, if you haven’t already, update your iPhone to iOS 15.2 (latest at time of writing). There was an Apple CarPlay fix mentioned in the release I think for Apple Maps, but it could have other performance fixes too. If that doesn’t work and it’s still slow, sounds like it could be the car. I’d get back in touch with your local Mercedes and they’ll run some diagnostics on that update that was applied.

@balazsmark819 7 месяцев назад

Hi Nick, great video as always. I have a glc220d 2020 model with mbux system. My problem is that whenever i connect my phone to use apple carplay the system eventually starts it but it doesn’t appear instantly on the multimedia system’s screen, only a little button which says apple carplay on the top left corner of the screen and i have to press around 20 times this little button to pop up the carplay screen. This is really annoying and takes a lot a time. Is it possible to set the system to start it automatically so whenever i plug my phone in carplay menu shows up instantly. I tried everything on my phone to solve this issue but nothing has worked.I really appreciate your answer in advance. Kind regards Mark

@npoleary 7 месяцев назад

Sadly the actual multimedia system has to start first and then CarPlay will follow. My car does the same thing, but as it is a computer it’s needs to load all of the functions first and various systems etc. Once it’s loaded then it can load up CarPlay with the button on the top. Usually if you plug it a bit later it should launch straight away.

@balazsmark819 7 месяцев назад

@@npoleary Thank you for your reply. My problem is that the system starts apple carplay with some time but it doesn’t pop up automatically to the multimedias screen, even if i drive it for hours the mbucx system runs with apple carplay in the background, and probably there is some kind of bug in the system because it doesn’t respond to pressing that little apple carplay icon, i have to press it a loads of times to respond. Or is it normal and the system is that slow?:(

@npoleary 7 месяцев назад

Have you tried un-pairing it and re-pairing back up?

@balazsmark819 7 месяцев назад

@@npolearyYes i tried it from my phone settings i switched off carplay then re paired but no difference

@balazsmark819 7 месяцев назад

Can you give me some possible troubleshooting steps to solve this somehow because it is quite annoying. I remember when i first used carplay it worked just fine and then for a longer period about a year i didnt have to use it but now due to work i have to navigate a lot in other cities and google maps is the best for that job. And each time i connect my phone i have to press that button for ages to somehow start the system. I really thank you for your patience because i dont wanna go to the merc service just for this

@taxicrew1 2 года назад

Thumbs up 👍

@npoleary 2 года назад

Thanks Paul! 😎

@DMVPac_ 8 месяцев назад

It was my car, thanks a whole lot

@npoleary 8 месяцев назад

No worries!

@BarbaraNagle-mn5gx Год назад

Please help. I'm having an issue when I first connect my iPhone via the USB cord for Apple Car Play. I have a 2022 450 GLE and an iPhone 13. I am using the proper cord and it says it connects and automatically shows my Music screen and starts playing a song but it will only play that one song! I can't advance or rewind. If I tap on the music icon on my iPhone, then I can select my playlist and everything works fine. Or if I tap Library on the dashboard screen, I can then get to my playlist. Other family members can connect their iPhones (older and newer models than mine, with same cord) and the Music starts right up with their playlist and we can advance/rewind/etc. I have the latest iOS update, I have Siri turned on, I did a network reset, I disconnected/deauthorized my iPhone and then added it back. Nothing works.

@npoleary Год назад

Hey Barbara, that sounds odd. I’ve not seen or heard of that before. Does Apple CarPlay actually launch?

@cookbookmom3 Год назад

@@npolearyYes it launches and opens with Music, but with just that one song. I can touch the Maps icon (of my various choices) on the dash screen and that (maps) works fine. This is my first MB and first time having Apple Car Play but it is odd that it works differently with my phone versus other family member phones. What’s odd too is that it’s not just the first song in my Music list of songs but it is the first one alphabetically that has been downloaded onto my iPhone for offline listening. But if I touch the music icon on my phone, I can get any song in my phone’s list of songs to play. So it’s probably something/ some setting on my phone?

@npoleary Год назад

Hmmm it might be worth speaking with Apple Support on that one. Sounds like you’ve tried a few steps to fix it, you on the latest iOS? It’s iOS 16.2 at the moment.

@SlyckzoIsBack 2 года назад

I have 71 plate a class a180 sport. I see apps and smartphone but it’s saying no device connected even with lead in and plugged in usb socket under slide drawer.Im using official Apple cable with my iPhone 12.

@npoleary 2 года назад

Hey TEAM IOP, this sounds like you might not have it on your Mercedes. When you plug it in, it would normally appear straight away. In the UK smartphone integration is usually found on the Executive Package or higher (the ones with the folding mirrors and parking sensors) If you don’t have it, it can be purchased from the Mercedes me store and added

@SlyckzoIsBack 2 года назад

@@npoleary thank you. It now works! Weirdly I went back in the car couple hours later and hey presto! Thanks for your reply. Now onto the other vids on this subject!

@npoleary 2 года назад

Woooo! Glad it’s working!

@KrayzieStacy Год назад

Hi, I Have an iPhone 13 Pro and apple car play will not work. I tries but keeps disconnecting and connecting in a continuous loop. Eventually the Mercedes dealer said that MBUX can’t connect with IPhone 13’s is this something you hear more often ? And do you how to resolve it ?

@npoleary Год назад

Hey Stace I had an iPhone 13 Pro and it connected no problem. Double check the cable if you can as that can fix issues like that

@KrayzieStacy Год назад

@@npoleary I used a variety of cables. I let MB test it and they said it’s an iPhone 13 specific problem. Thanks for the quick reply . Iil continue trying to find a solution

@saykprupaw6325 2 года назад

Hi Nike My navigation unavailable it’s just happened two weeks ago I don’t know what happened so can you help me out with this?

@npoleary 2 года назад

Hey Saykpru, what model of Mercedes do you have and what year? 🤓

@saykprupaw6325 2 года назад

@@npoleary cla 250 2021

@npoleary 2 года назад

Oh that’s very strange I was wondering if it was a Mercedes with an SD card. Sometimes people can unintentionally pop them out. Sadly if it’s a CLA, the navigation is all built in. If you get in touch with your local Mercedes, I’m sure they’ll be able to assist! 🤓

@sharonc3828 Год назад

Can you help? My carplay was working fine until this week. Its connecting via bluetooth but when i plug the device in (where it would normally just pop up on the display) i get the message ‘activating device, please wait’ and it stays stuck in this. Ive gone into my iphone settings and removed the car (but now it wont show up again) Ive also reset the display on the car and tried different wires and phones, disconnected them and re-paired them but still when i connect via the wire the same message appears. Bit stuck on what it could be?

@npoleary Год назад

Hey Sharon, apart from everything in the video, the only thing I can suggest is to try resetting the multimedia system, and make sure to try turning the phone off and back on. Double check it’s not the car by (if you can) use another phone in your car just to as if it launches

@sharonc3828 Год назад

@@npoleary Thanks. I tried resetting the multimedia, turning phone off and on and resetting the network setting and using another phone but no luck. I de-authorised the phone and deleted the bluetooth saved on my phone and then tried to re-connected it. I saw the car show up in my carplay settings on my iphone again but still no joy. I tried connecting carplay set up manually instead of automatic this time and there was some change. It still said ‘activating device please wait’ but after flashing about 3-5 mins it changed to ‘ This device cannot be activated. Please check compatibility, whether it is connected to USB port 2 and the setting on your device’. Any ideas whats happening? Im running the latest apple update, have siri active and no screen time restrictions on my phone so not sure why it wont recognise any of the iphones in the car now. It charges and bluetooth works but no carplay display when plugging in anymore

@npoleary Год назад

Sounds like you might need to visit your local Mercedes, that does seem odd. 9/10 you don’t need to any of the above, and then the odd time time here and then you might need to turn the phone off and back on, or check the cable etc. If you’ve tried another phone then it sounds like it could be the car or the USB port etc Hope they get it sorted!

@Tarquinhartland Год назад

Hi Nick, someone may have already mentioned this but if so just ignore me, but I had issues yesterday with car play and tried all your steps, I got to the try someone else phone and it worked so it wasn't the car. After careful thought, I remembered I activated my iPhone VPN and after disabling the VPN the car play worked again. anyway just something to help.

@npoleary Год назад

Download the latest iOS, Apple just released an update yesterday fixing it 👊🏼 iOS 16.1 launched at 6pm yesterday 👀

@markshaw77 2 года назад

I’ve purchased Apple CarPlay as an aftermarket/remote upgrade via Mercedes Me Connect. My Mercedes Me app shows it as purchased and active but the MBUX system in my A-class is still showing the license as “deactivated” and as a result the CarPlay and Android auto integrations are not showing under the Apps menu. Any idea how I can force the MBUX to sync the activation with Mercedes Me?

@npoleary 2 года назад

Hey Mark, have you got in touch with Mercedes me support at all? They’re your best bet first! It can take up to 24 hours to transfer to the car so may not appear straight away

@markshaw77 2 года назад

@@npoleary yes - it has been 72+ hours now - the Mercedes me phone line stays on hold for 20+mins and then disconnects and I’ve sent multiple online messages and heard nothing back yet :-(

@npoleary 2 года назад

Hmmm that sounds strange :/ I’ve had to call them before and got through within a couple of mins Have you tried the Mercedes me button in the car? (To clarify, not the SOS button but the Me Button) That get’s you through to them too