Asking Ex-Helpdesks How To Transition Into Cybersecurity | CYBER STORIES EP 17

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Live panel discussion of previous Helpdesk and IT Support Professionals who now work in Cybersecurity.
PANELISTS:
Reginald (Dion) Wilkerson II: / reginald-wilkerson
David (KnowFatigue) Huynh: / knowfatiguetech
Jonathan Bailey: / jonathan-bailey-tx
Courtney Wright: / courtney-wright03
Jalin Mayberry: / jalinmayberry
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⚡️JOIN CYBERWOX ACADEMY ON DISCORD!
/ discord
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📱 LET'S CONNECT
IG: / daycyberwox
Twitter: / daycyberwox
Linkedin: / dayspringjohnson
Email: day@cyberwox.com
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#️⃣ Relevant Hashtags
#cybersecurity #cloudcomputing #cloudsecurity #technology #tech #dallas #texas #helpdesk #sysadmin
TIMESTAMPS:
00:00 Pre-Show
02:20 Intro
04:05 Panelists Introduction
07:15 The Journey from Helpdesk to Cybersecurity
20:27 Career Progression
21:42 Leveraging Previous Experience
41:46 Training, Certifications, College & Bootcamps Recommendation
55:21 Practical Certifications
58:02 Challenges & Overcoming Them
1:17:31 Community
01:19:51 General Advice
01:30:34 Audience Question 1 - Projects & Practical Experience
01:36:57 Audience Question 2 - Stepping Out of Your Comfort Zone
01:45:53 Audience Question 3 - Getting Interviews & Jobs
01:53:37 Outro

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Опубликовано:

17 июл 2024

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Комментарии : 26

@bugaboojones9360 2 месяца назад

I went from zero IT experience to desk top support to sys admin in 9 months. My biggest piece of advice would be to start a home lab and just stay learning anything and everything you can. Also mention your home lab in the interview. My boss told me that's what put me over the top. Hoping to transition to cyber security one day

@HydraK187 2 месяца назад

@bugaboojones9360 What home projects would you recommend to place on resume to get a help desk job? Also, how did you go from the help desk to the sys admin? Is that the tier 3 help desk role?

@Degen_Martyr 2 месяца назад

Can I DM you on discord with some questions?

@israelisrael5134 2 месяца назад

Great advice. I built an active directory home lab. Can you list the type of labs to help with sec plus? And videos that where used?

@joanebaptiste-cummins3207 Месяц назад

What do you need for a home lab? Can you start with just a laptop?

@joelrobert4053 2 месяца назад

Really enjoyed this panel! I recently got a position in infosec specializing in IAM within my company after 5 years of desktop support and help desk. The grind was difficult but worth it

@DigitalHoplite 2 месяца назад

Probably the best podcast I’ve seen about becoming a SOC analyst. I’m working the helpdesk right now and pushing myself hard outside of work to improve but it makes me feel a lot better that others felt the same way I do as far as stress and frustration and made it to the other side.

@BlockchainShango 2 месяца назад

Hello, everyone. Day, you have no idea how helpful this is. I really appreciate it. I'm currently using my handy-dandy GI Bill for school. I'm moving from 20+ yrs of military/HR into cyber. Be it in GRC (because I'm no spring chicken & am used to dealing with...strong personalities) or a SOC. Either way I feel that helpdesk is going to be my initial stepping stone/launch pad. Your panel is pretty much confirming my thoughts and I'll keep on pushing! Take care, everyone.

@headcase2226 2 месяца назад

This was a very good cast of folks in the field with a wide variety of experiences. I resonated with a lot of everything that was said in this. Would love more of this!

@israelisrael5134 2 месяца назад

I have been at helpdesk for 3 months, I cant wait to transition to cybersecurity

@stephenmujeye5642 24 дня назад

I don’t know what to do with myself anymore I just want to be able to be with you and be with you I don’t know what I want to do with you I just just want to be with you you know I don’t want to q qqqqq I don’t want to be in a relationship with you I want to be 😊 I want to be in love with you and I want to be in your life and I want to be in it with you and you ❤know ❤ that I ❤want to be with you q😊😊😊😊😊😊😊😊😊😊😊😊😊😊qqq I love you so much and I hope you have a good day too and I hope you are very much appreciated and I hope you are doing well and I 😊

@stephenmujeye5642 24 дня назад

I qq the first thing I thought of when I saw this was the fact ❤ that the first ❤❤ ❤❤😊😊😊😊😊😊😊😊😊😊😊

@JoopvdClips 2 месяца назад

nice work Day love the vision an value you puttin out there !

@Lurker1130 Месяц назад

This was really helpful, please do another one sometime!

@kazi1 2 месяца назад

Very informative 👍🏻👍🏻 Thanks

@danblandino4786 2 месяца назад

Awesome video bro, good work!!

@henryijeoma 2 месяца назад

I'm 3weeks into helpdesk. I'm really struggling to stay focused on the end goal which is to transition to cyber. I'm slowly starting to settle and my fire is getting dim. Hopefully I find strength to continue pushing