Autel Maxisys Elite | (Warning) Buying the Autel Maxisys Elite on Amazon | Autel Consultation 2018 

Will you accept me if I only want to purchase a small item? Like the Autel MaxiLink OBDII ML529 Scanner?

I just wanted to share some of my personal experience on this topic just to give some clarity to anyone who is confused . There are 3 challenges and end consumer has when buying a diagnostic tool... 1 Which tool to purchase 2. Where to purchase from 3.What Can The Seller Do For Me After The Sale. Lets focus on number 1. Which tool to purchase. If the Sellers are motivated only focused on sending you a tool you paid for... Do you think they really have your best interest if you ask them advice on which tool is right for you. Let me give you an example: Have you ever been in a store and a sales rep starts to upsell you on stuff you dont need or want with out even asking you about the problem you are having? This is what I feel these online platforms are doing. And for some people they end up buying the wrong tool becuase the seller wants to make a sale. ( I dont sell anyone a tool untill we set up a consultation. Most of the time the tool they had in mind was not a good match based on the needs they shared with me) This brings me to #2 Where to purchase from. Yes on the surface you can ask the typical questions " Is this a USA unit. Are you an autherized dealer" In my opinion this are not the best qualifying questions because I know sellers who meet these criteria and still screw over the customer ( Giving them a registered unit , or giving telling them a unit does everything when in reality it doesnt etc) ... Most of the sellers you are really motiivated by sales.. This is ok if you just wanted to be sold but if you want to be served this is not the best route. The support for the general public is a huge challenge . It is improving but there is no way 1 support center can handle all of America. And as I stated before there are different levels of support. Some people require client support which allows them to do more complex task. Some people just need basic support for hardware issues. The problem is most people only find what type of support thats available after they purchase the tool and in some cases the customers doesnt have the best experience. ( There is alot of sh*t that goes on in the background that the public doesnt know about) Which brings me to my last point #3 " What can the seller do for me after the sale" I believe that who ever sells you the tool should be responsible for your well being. The online platforms outsource most their support to AUTEL US. Most people dont see this as a problem but what I can tell you is that a cusotmer who calls and can be identified by name will have a different experience from a customer who is identifed by a serial number thats on the back of your machine. For example: When my client calls me.. I know everything about them. First and last name. Address, which tool they have, their team viewer ID, Which industry they are from, etc. Yes I have a system that pulls this information up but I actually have a relationship with my client so they will be treated like "buddy" . Versus some random person calling for tech support with a rep they dont know. The rep probably delt with several other customers who he doesnt know and might not care because your just a "serial number" in his eyes. He may or may not ever hear from you again. My point is ... Its extemely difficult for the average consumer to obtain accurate information in order to make an educated purchasing decision. Most people who choose to take the online route will experience costly "lessons" that they will learn from which could have been avoided if they had a proper consultation..which online platforms dont provide. PS Regarding the repairs.. Autel USA will send Hardware repairs to Autel China. The engineers are based in china so they will actually be able to give more technical insight on the tools capability since they created they tool. I know this because I deal with both Autel USA and Autel China. I have better success getting my clients data loggings and technical questions answered by dealing with the source.

Hi Briandon. You can purchase the subscription from a US or International seller.. But you still will only be able to get your tool repaird through the seller your purchased from unfortunetly.

Book a diagnostic tool consultation then I can fix it for you. I do this for my clients all the time. autel.setmore.com

Go to www.Auteltech.co.za and put your name email and number so I can get you consulted properly on which tool is right for you. Thanks!

This seems fine. You dont need to over think this as long you dont forget to collect the VCI after you scan your clients Vehicle.

@@AutelConsultancy Thanks for the reply. I just read a random sentence somewhere someone saying some cars don't like getting the diagnostics cut off accidentally while communicating.? This just put it in my head if there was an ideal order to do things safely? :-) Keep up the good work!

HI Frank.. I think I can organize you an update but it only goes up to 2017. It might be worth just getting the MS906BT

@@AutelConsultancy thanks for answering but i have maxisys with j2534 in mind hopefully soon.will let you know

Hi Brandon, I would have to take a look at it to give you the best strategy to fix it. You can book a diagnostic tool consultation by going to www.auteltech.co.za and click the dtc service. Thanks

HI Faulcun. No updates on the android system unfortunetly. Regarding the battery it depends. If you have a USA unit then you need to purchase a subscription / update then they will replace your battery but you have to send your unit in for repair. If you are my client I can organize one seperately. I am thinking about offering these batteries to the public but its going to be a logistic issue because some shipping companies dont allow litheum batteries to be sent.

And if i become your client, is that a lifetime deal? Or do I need to pay a subscription to you as well?

I only would consider amazon if your prepaired to have no service and want to have a higher cost of ownership. The only advance of amazon in my opinion is lower price and quick delivery. They dont do well in training of the tool and solve problems with it

Hi Howard. This increasing trend is not helping the client in my opinion due to the fact that the amount of tools being sold is overwelming for 1 tech support hotline to handle. Also many clients recieve the wrong information from sellers who just want their business or they end up buying the wrong version of the tool. Regarding the "middle" man .. Autel needs them as they have the biggest distribution in terms of potential customers.( Pep Boys , Autozone etc) With out them they would be lossing alot of profit potential. The issue my clients reported to me about these retailers who offer the tools is that they dont know anything about the tool so there hurts the client as well. I personally wouldnt give anyone authority to sell the tool unless they can add value to the customer in terms of helping them make money with the tool. If they cant do that then I have a problem with that. PS My pricing is extremely high by the way because im not just sellling a tool... Im selling transformational results to my clients.

HI Marlen. Its very difficult for an average consumer to decipher who is a USA seller or an international seller. Most of the time people only find out after the purchased. So what I recomend ot you if your really want to purchase from amazon is call Autel New York and see if they have anyone suppliers the recommend. If not they will send you a pdf of different retailers to purchase. Your other option is you can book a consult with me and I can educate whom you can purchase from. Or you can just purchase through me so you dont have stress about if the tool is legit or not. Hope this helps.

Hey Daniel, Not yet.. I get clients who watch this video and take their tool back all the time. They have a good policy on returns and I probably know the seller. Its a choice my friend but you have a short window to take action. Hope this helps

Hey Jermain. . You need to all me so I can give you absolute clarity on which tool is right for you. Unfortunetly there is no information on the net that shows you the differences on the tools and their capabilites. My number is 1844 2109020

@@AutelConsultancy cruise I have been waiting for your phone number this line I am not going through send me your email address and phone number I am from Zambia this is my email address brownzulu00@gmail.com

This 844210 9020 it's not going through

HI Ahmed. Did I sell you the tool? ( I have another client named Ahmed) If so I should have gave it to you when you recieved your machine? Please clarify when time allows. THans

Hey Travis. I sell them buddy :) I also do my own client support. Call me so I can consult you on your options 1844 2109020

HI Joe, It should be off youtube now I just took it off for you. Let me know if you find it on youtbe or not. Thanks

@@AutelConsultancy hello what was this place asking you remove (or actually hide) from RU-vid? I don't want to use this place if they are shady. Thank you

@@edwardthayer9386 Joe has a Video of him talking about his MS908s power button breaking. He called Autel and asked if he could pay for the repair. They said since his tool was out of warranty he must pay the 700 USD update fee in order to get little button replaced. I made a video educating my audience how my clients dont have to experience this since when I represent them since I am able to get tools repaired even if they are out of warranty. I still have the video but he kindly asked me to take it down. If you want to see just let me know

Because if you have the right training you can make alot of money with them

Thats exactly why I have the diagnostic tool consultation. You should hear the call I recieve from people who got screwed over. Those platforms in my opinion are just focused on transactions. Not results for the clients

Actually Autel USA and Autel Intelligent Technologies(Autel China) has multiple lawsuits against them and Gary Deluca, the CEO of Autel USA. Autel USA, a New York Corporation, is a wholly owned subsidiary of Autel China. General Motors LLC & General Motors Global, Ford Motor Company and Bosch Service Solutions all have lawsuits against Autel. Hacking and stealing intellectual property etc. Gary Deluca allegedly opened 7 subscription accounts to AC Delco in his name and transferred the log-in info to people in China (aka Autel China employees) who allegedly stole GM calibration info. Google Gary Deluca / Autel lawsuits. It's pretty interesting.

Dont think that is correct. I had some issues coding on a Mercedes and called Autel support and they were in New York. They were very helpful and remote connected to my 908 elite.

Hey Hashmi. Would you like to purchase an update?

Sir my auro im 100 update to help to India

Please help

My mobile no8108372665

HI Bijan, based on the results and feedback from my audience they want me to publish more. Maybe my style is not what your looking for?

Lol, Thats not the message but if thats what you got out of it then your right!

@@AutelConsultancy can I get the machine on install ments

@@jimjim6028 HI James, I use paypal credit for my clients. you can try that

@@AutelConsultancy hi sir can I get your email address I get in touch with you plis if you don't mind please

@@jimjim6028 HI James, you can book a consult with me by going to www.auteltech.co.za . Fill in the application then click the service called diagnostic tool consultation. Then ill call you up and discuss your needs. Thanks!

Thanks Andrew. Stevie Wonder could understand the message at least.

@@AutelConsultancy hayers gonna hate