There is no update showing for my tactix 7 pro out of the box, but my menu doesn't match this one holding the top left button to access it. Any suggestions?
Thank you for your question. There are a few differences between the Tactix 7 AMOLED Edition and Tactix 7 Pro Ballistics Edition. The biggest difference is the AMOLED display vs. the MIP display on the Pro Ballistics Edition. When it comes to Applied Ballistics, some Garmin devices come with the Applied Ballistics software license included in the purchase price like the Pro Ballistics Edition. Select Garmin devices (like the AMOLED Edition) have the ability to unlock or upgrade Applied Ballistics software license through the AB Synapse - Garmin app. This would require an additional fee to unlock. Below is a link comparing the two Tactix 7 devices you mentioned. If you want to just see the differences, you can check the box that says "Show only differences". I hope this helps. www.garmin.com/compare/?compareProduct=1297277&compareProduct=802901
I need your advice please. Sometime I accidently push on the buttons in my pocket or while doing some activity. How can I lock my tactix 7 pro, to avoid such problem?
Thank you for your question. The Auto Lock feature allows you to lock the buttons and touchscreen automatically to prevent accidental presses either "during an activity" or "not during an activity". Hold MENU, and select System>Auto Lock. I hope this helps.
I am having trouble getting the AB Synapse - Garmin app to recognize my watch. I also can't seem to find any help for it. Any recommended troubleshooting advice?
Sorry to hear you are having trouble getting your AB Synapse app to communicate with your watch. Try shutting down the watch and phone and then powering back on. If that still doesn't work, please reach out to our Product Support team at 800-800-1020 or support.garmin.com. They will be happy to troubleshoot and assist.
