Hi Jitendra, we regret the inconvenience caused to you. You can use the link to claim the warranty of the power bank warranty.boat-lifestyle.com/service-center. Please select “chargers and cables” in the product group and type “pb” in the product section and select the desired product you want to claim the warranty for. In case you face any issues, kindly reach out to us at info@imaginemarketingindia.com along with your product invoice, so that our team can look into this for you. -Sam
I faced a problem with nirvana ion Ivory White then i replaced it. After replacement i got a used product. The product is so dirt and there are so many scratches. And in the box there are no bill and the box was not packed. And after this boat team is not supporting me. I really disappointed
Hi! We sincerely apologize for any inconvenience you may have experienced. To help you with this kindly share your ticket ID with us, so we can assist you further. Sia
Hi! Sorry for the inconvenience you had to go through. We have highlighted your concern to the respective team. We look forward for a quick resolution to it. Will surely keep you updated within 24-48 hours. -Sia
Hi! We're sorry for any trouble. Please send us the product picture, invoice, and your phone number to info@imaginemarketingindia.com so we can help you more. You can also get help here: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc?keyword=serial. Feel free to message us if you need more help. - Sid
Kindly inform us if you were able to locate the serial number or if you have sent us an email. If you have already sent an email, please provide the email address so that we can review it and offer further assistance. - Sid
Hi! We have received the requested details; however, we have not yet received your phone number. Kindly provide it so that we may assist you further. - Sid
Hi Navneet, please note that we don't need a product box to claim the warranty of the product only an invoice is needed. Kindly claim from here: warranty.boat-lifestyle.com/service-center If you need assistance with checking the serial number on your product, you can find guidance here: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc?keyword=serial Please feel free to contact us anytime if you need any further assistance from our end. -Raj
I cant find the serial number on invoice, also I don't have box with me now. And I dont have any qr on neckband too, whats the procedure further to get my Serial Number?? It seems like an headache for simple warranty claim of faulty product
Hi, we regret the inconvenience caused to you. Please share the product images, invoice copy and contact number at a different social media account of ours or mail us at info@imaginemarketinginda.com. Please feel free to contact us anytime if you need any further assistance from our end. -Raj
@@boAt-lifestyle it's been a day since no relevant mail has been sent from you team to help? What is this ignorance, I just want to know serial number of my product from your side so I can claim for warranty
Hi, we are extremely sorry for the inconvenience. To help you with this, kindly write to us at info@imaginemarketingindia.com with your Invoice. We will help you at the earliest. -Sam
Hi Harkirat! While claiming warranty for the wires/cables you don't require a serial number or QR code, which is optional. Please feel free to contact us anytime if you require any additional assistance from our end. -Adi
Hi Pushpa, please be informed that you will be updated for the same shortly (within 24- 48 hours). Your patience will be highly appreciated . Apologies for the inconvenience you had to go through . - Dia
Hello Pushpa, you can refer to the provided link for the serial number related assistance - support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc. Furthermore, if you face any issue in finding the serial number, please share a screenshot of the invoice, contact details and images of the product and the box with us where you checked for serial number via mail info@imaginemarketingindia.com for further correspondence. We apologize for any inconvenience caused . For any further concerns, please feel free to contact us at info@imaginemarketingindia.com or you can also write back to us. - Dia
That link is of no help I lost my boat neckband's packaging box, where do I find the serial number now? I don't have any QR attached anywhere on the product @@boAt-lifestyle
We have highlighted your concern to the respective team. We look forward for a quick resolution to it. Will surely keep you updated within 24-48 hours. -Sia
Hi Sachin, we are extremely sorry for the inconvenience. To help you with this, kindly write to us at info@imaginemarketingindia.com with your Invoice. We will help you at the earliest. -Sam
Hi Gurpreet, we are extremely sorry for the inconvenience. To help you with this, we would like to know your concern in detail. Kindly write to us at info@imaginemarketingindia.com. We will help you at the earliest. -Sam
