Great video love CIP1 !! . I’ve been shopping here for nearly 30 years. Kris and his team are fantastic. I had the privilege of getting a tour in this new building , spectacular place ! state of the art. Keep up the great work guys.
Cip1 is an awesome place to order from. I've never had an issue with ordering from here. It's cool to see the place. I wonder if the owners & workers own VW's?
Wow, what an operation, i remember when CIP1 moved to this new warehouse, for the better for sure. Always a fast and accurate order, i am often very surprized how quick CIP1 does that. DHL has been fantasic too, FED EX not as good. Excellent Video.
First transaction with them was over 3k and has ended with some of the worst customer service I have ever seen. They shipped wrong parts and are now refusing to send the correct parts. CIP1 will not refund my money or send the parts I paid for until I purchase the wrong part that they sent (BTW, I already purchased one of the parts and dont need another one). Invoices have the right parts I purchased and the packing list doesn't match which identifies them as being in the wrong. They acknowledged they were wrong, but refuse to make it right. I have offered to take the part to the shipping company of their choice. Spoke to Gary, the manager, and this seems to be their normal operating procedures. He was okay with this transaction. So I lost my money and never received my parts ($495). It's being held ransom until I buy the other part or destroy it (this means I would have to trust that they wouldn't try to charge me for the part after I destroyed it). With the experience that I had with them on my first transaction I do not trust that they will do their part. Buyer beware!
Great Job HVW’s! For all the good CIP1 does, they’ve burned my ass a few times on shitty, low quality parts they wouldn’t take back. I try not to use them anymore. They just don’t have good customer service and they will sell you garbage.
