Call-to-Action for Building the Home-and Community-Based Services Workforce Data Infrastructure 

In response to President Biden’s Executive Order on Increasing Access to High-Quality Care and Supporting Caregivers, the U.S. Department of Health and Human Services (HHS) and U.S. Department of Labor (DOL) reviewed available data on the home and community-based services (HCBS) workforce and identified opportunities to augment and improve existing resources. Accurate, timely data is critical to answering key questions about the workforce and driving data-informed policy decisions to improve the quality of and access to HCBS for millions of Americans. Additional data are needed to better understand the workforce and emerging trends, and to quantify linkages between workforce investments and quality outcomes, both for workers and individuals receiving services. Filling these gaps requires engagement from many entities, including the federal government, states, the research community, non-profits, and private sector businesses, who all have an important role to play in building this data infrastructure. In this webinar, HHS and DOL presented their recommendations to improve data about the HCBS workforce, and a non-federal panel of leaders and innovators in the field discussed these recommendations and shared innovations.