We were there early December 2023 and only 2 Kiosk were open. Before you get in line to go through Kiosk make sure green lights are on. There were plenty of agents available and no lines. Only line was at Kiosks. Have nice trip!
Just used this last week. The whole process took 2 whole minutes...and that was the 4 people in front of us. The actual scanning was about 40 seconds. Then getting our bags was 90 minutes. The tax is not checked. No one asks if you paid it. I did not pay
Also important, please don't show aggression. We went last December, and so many people were being aggressive, we saw the same people that were aggressive being screened through security. Not sure why people have to be aggressive, but take a deep breathe and relax, traveling is stressful enough for some.
We got back earlier this month, March 2024, everything was dead on accurate. We paid our visitation before leaving, this tax is for infrastructure maintenance, as tourism puts a load on the city of Cancun. We had another wonderful week in this beautiful country. Have a happy holiday
Flew here last month. Arriving in cancun was a nightmare for our first time travelling. Also children are not allowed to use E gates. Only one line is E Gates. Be prepared to wait a long time for you checked even after standing in line for an hour or more. Departure from Cancun was a much better experience.
They're called E gates. I understand there is a QR code on the receipt you get. You're supposed to scan the QR code with your phone and it takes you to a website that has an electronic form you need to fill out. I've heard the system isn't fully implemented yet, though, and, last i heard, they're not even asking to see your receipt on your return trip.
I'm here now. I have the receipt from the E gates as I entered. I have tried to scan the QR code but it takes me to a website that says Service is temporarily unavailable. The Welcome To Mexico Important And Mandatory Notice receipt says you MUST scan the code but it is not working for me. Any other ideas ?
When u land in the airport is there any X-ray machines u need to take your suitcase through or bags I heard electronic cigarettes are banned in Mexico and just want to know if I’m able to sneak it with me ?
Great video! Is this the same for all of the terminals? We're coming in on a charter, which I think will be in Terminal One. Are these the same gates no matter which terminal one arrives at? Or, the same TYPE at each terminal? Because I've also read that custom forms are required at Terminal 2, but not the others. But one encounters customs AFTER going through these gates?
No. It's not the same in all terminals. I don't know if Terminal One has kiosks. You will go through immigration, claim your bags, and then go through customs.
What happens if you went to Cancun didn’t pay your visitax and got back home with no issues? They never asked me anything not allowing me to leave the airport back home!
You broke the law. You didn't get caught this time. Rumors are at some point they may run a passport number match to see who has visited but not paid. I'm not sure how likely that is.
@@TripswithAngie THAT's a BIG FAT LIE.. it is a gringo trap from what i've been told by locals. Been travelling every year there IT IS ALREADY PAID on within your airport flight DUH
Hi. Great video. I'm flying into Cancun from the US via Delta. As part of my ticket price I have paid the Mexico-Tourism Tax (Derecho No Inmigrante). Is this the tax you are mentioning in the video?
@@TripswithAngie thank you for the reply. Yikes, I have also been charged a MEXICO-AIRPORT DEPARTURE TAX TUA (XD) in the amount of $31.90 USD. Guess I better call the airline. Thanks again.
@@michelletucker6731 Also - I'm not clear how the airline can help you since this tax has never been collected by the airline. Visitax has always required direct payment by foreign tourists.
@@TripswithAngie I reached out to the airline to seek clarification for what I was being charged by the airline. First time MX traveler here. Seems there is a MX departure tax as well as a Quintana Roo departure tax. I get it now.
Please clarify using the immigration line “all the way to the left.” I meet all the criteria, U.S. citizen etc. But after a few days in Cancun will be traveling on to Colombia, not returning to the U.S. just yet. Am I able to still use that line?
I'd love to book your all inclusive vacation. Email angie@tripswithangie.com if you have a US passport. Wait times depend on which terminal, how many flights are arriving at the same time, and if you checked luggage.
Hi, do you happen to know if we need to complete the tourist card online? The Cancun Airport website says we need to complete online. I’m confused because I thought they did away with this.
@@TripswithAngie you might want to clarify what you are commenting about the departure tax is included in our airline ticket for most U.K. operators there has also been an environmental tourist tax has been in place since April 21 it was not a legal requirement and on my 2 trips since then I have never been asked to pay it or show anything to say it was payed wasn’t trying to avoid it maybe it’s changed now and they have set up actual processes
@@michellegtravel The tax has been a legal requirement since it was enacted. It is not included in any nationality's ticket. It is also different from the environmental tax. It is a departure tax that must be paid through the website shown in the video. The fact you've chosen to break the law and got away with it does not mean that law does not exist.
@@michellegtravelThe one on your ticket is federal tax. The one online is state tax for cancun. This is only if you depart from Cancun airport. For example let's say you arrived at Cancun airport but depart on to Mexico City Airport. You don't have to pay departure tax because it's only at the state level. The state departure tax isn't enforced as of now.
Hi There, thanks for the video. Can you confirm which terminal this is? From Toronto, using Sunwing, I believe they use Terminal 2 In Cancun. Is this 2 arrivals?
@@TripswithAngie Great . . . thank you for the amazingly quick response. We've been to Cancun a couple times but has been about 6 years since the last visit. Thank you for the video--the automated customs and visit tax are new since we were there last.
@@TripswithAngie Sounds good . . . will do. Thank you, again. Will check out your other videos. We're going to Ziva Cancun this time around and really excited. Looks like an amazing property.
It depends on where your passport is from. If it is a US or Canadian passport, that's true. You may be asked to see the QR code confirming you paid the Visitax.
Hi, im flying with club med from yvr canada. did you see club med there? i have no idea where my transportation is going to be. Also is the visit tax mandatory? Thanks!
We paid this Visitax in past years( which never got scanned or had to show proof) but this year we went in April 2023 and did not. There were no signs or any personal trying to collect it. So are you saying they have personal actually asking for proof of payment and will not let you pass into security unless you paid this?
So how exactly would any tourist know this without having seen your RU-vid video? I've been down to Mexico many times and I have never paid any tax other than the tax that was added to my airfare. @@TripswithAngie
Yes. Thanks. After our first time, we booked transport to the hotel ahead of our arrival. Dreams hotels have very aggressive staff pushing you to get membership upon arrival.@@TripswithAngie
Hello, so are you given 180m days by the kiosk? Does anyone actually ask questions about how long you will be there or affect how long you can stay as a tourist? I had a really bad experience in Queretaro with an agent giving me much less time than I needed. Thinking of flying into a better airport this time.
Do you think me and my girlfriend would be able to go through the kiosks on the left, we meet all requirements, but we arent technically "family" as we arent married
@@clintbrewster9282 Sure. You'll likely read online that no one confirms you've paid. It is tied to your passport number so I want to make sure everyone at least knows about it.
@@TripswithAngie apparently thousands of people r breakin this law every single day from the responses im seein,never even heard of this tax before utube suggested this video to me
@@hurkulese09 That could be. All I know is that it is the law. If you want to break a law in Mexico, go for it. I'm not going to risk a trip to a Mexican police station over $12. But that's just me. I am also generally very respectful of the laws of foreign countries. 1 million people could say they were never asked for a receipt. And 100 bloggers could say don't worry about it. And then one day, you show up at the airport and they are enforcing it and then it's a big problem. I think you should at least know you are breaking a law.
