The most difficult and horrible setup ever encountered. Phone does not even find the camera when the setup is connected in wifi to the SSID. Cannot be any direct connection
Hi, Imran! If you're having trouble with the setup as shown in the video, our US-based support squad will be glad to lend you a helping hand. Give them a call at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
Hi, Emma! If you're following the instructions shown in the video and you're not having any luck, our EOS support team will be glad to help. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
I was able to successfully set 1 for my Iphone and set 2 for my android. However for some reasons My T7 doesn’t want to connect to my iPad Air 4th Generation, I can see that my iPad connected to the ssid my camera gave but when I go to the app the camera doesn’t want to connect if that makes sense. Please let me know what to do thank you!
Hi! We recommend giving our EOS support team a call so that they can find a solution for you. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!
I tried to transfer a video from my camera through the app onto my phone but the app said video was not supported and wouldn't let me transfer it over.
Hi. Make sure you've downloaded the latest version of the Canon Camera Connect App. To troubleshoot the issue further, visit our Wireless Help Guide at: Canon.us/pmye If you're still having trouble, access additional technical support options within My Canon Account at: canon.us/account
Hello! Is there a way to conecy rebel T7 to transfer pictures to the computar by wifi at the moment it is taken? Im a dentist and I will love to show my patients their teeth pictures on a big screen after they are taken
Hi, Helene! When Wi-Fi isn't an option, your EOS Rebel T7 can still communicate directly with your mobile device. The camera's wireless function instruction manual lays out a variety of different connection options starting on page 25. Check it out at canon.us/ekpfy Hope this helps!
Hi! Your EOS Rebel T7 can also communicate directly with your mobile device or laptop without the need for a router. For information beyond what's covered in this video, be sure to check your manual or give our support team a call at 1-800-OK-CANON (1-800-652-2666). You can reach them weekdays and Saturdays. Hope this helps!
Hi, Steven! Our EOS support team will be happy to help you get your EOS Rebel T7 to talk to your iPhone. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
if you've followed the video step-by-step, and you're having issues with setting up your EOS Rebel T7, we recommend reaching out to our tech support team to give you one-on-one help with your situation. They can be reached at 800-OK-CANON
Hi, Faith! Your EOS Rebel T7 can use Wi-Fi to upload your photos and videos to image.canon (previously known as CANON iMAGE GATEWAY). Once they're there, you can access them from any web browser and save them to your computer. You'll find more information in the EOS Rebel T7 wireless feature manual at canon.us/ekpfy and remember to replace references to CANON iMAGE GATEWAY with the web address image.canon Hope this helps!
Hi, Christian! We recommend signing up for image.canon, a free service where you can upload your images directly from your EOS Rebel T7 and then access them and download them from any device with a web browser, including your Mac. This service was previously known as CANON iMAGE GATEWAY and your camera's manuals may still refer to it as such. Learn more today by visiting image.canon Hope this helps!
If you've followed the procedure in the above video, and you're still not able to transfer, we recommend reaching out to our US-based support team at 1-800-OK-CANON (800-652-2666). They're available weekdays 9am-9pm (ET).
Can this camera connect to a shutter remote in having a hard time figuring that out it connect to my phone camera but I would like to use the remote to take pics on my camera
Hello there! The Rebel T7 is compatible with the wired Remote Switch RS-60E3, and the remote function on the Canon Camera Connect App. It is not compatible with a hand-held wireless remote.
@@CanonUSASupport aww man thanks i REALLY appreciate the response unfortunately i need it to be wireless for my content and pics... and i had my camera for 7 months now so I cant return it :(
Hi, Lola! What appears on your camera's menu can change depending on which mode the camera is in. To reveal more menu options, try first putting your camera in one of the modes represented by letters, such as P, Tv, Av, or M. If you have additional questions, we recommend checking your camera's manual or giving our EOS support team a call at 1-800-OK-CANON (1-800-652-2666). They're available weekdays and Saturdays. Hope this helps!
Hi, Asia! While the EOS Rebel T7 will transfer only photos to a smartphone, you can transfer movies to a desktop or a laptop computer by connecting to connecting to our web service image.canon. Check out Chapter 7 of the EOS Rebel T7 wireless manual at canon.us/ekpfy and keep in mind that we have changed CANON iMAGE GATEWAY to image.canon. Just replace the references to CANON iMAGE GATEWAY with the web address image.canon and everything else mentioned in that section of the manual should work the same. Hope this helps!
Is there a way to connect the Rebel t7 to the computer to transfer photos? Why isn't there a computer option in the settings? Wouldn't this be as simple as a software update?
Hi! The simplest way for your EOS Rebel T7 to talk to your computer is to use a USB data cable to connect the two devices. That should automatically launch the Canon camera software you probably already installed. And if you're simply looking to transfer images and videos, you can also use a memory card reader which some computers already have built in. Hope this helps!
Hi, Sam! If you're referring to a memory card, your EOS Rebel T7 works best when it has a memory card in it. If you're encountering a problem in spite of this, then our US-based EOS support squad will be happy to troubleshoot the issue with you and find a solution. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope this helps!
Hi, Rogelio! We would need to troubleshoot the issue to see what's happening with your EOS Rebel T7. Please give our US-based support squad a call at 1-800-OK-CANON (1-800-652-2666) and we'll be glad to find a solution. for you. Hope to help you soon!
Hi! Our EOS support team can figure out a solution for you. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!
Hi, Evan! We recommend downloading images first to a storage medium of some kind first, such as your computer, your mobile device's internal storage, or the cloud. Once they're there, you can do whatever you want with them, including uploading them to Flickr. Hope this helps!
Hi, Donovan! While you can use your smartphone as a remote viewfinder for taking photos, that camera does not support that feature when it's in movie mode. Hope this helps!
Hi Madison: Our camera support agents are happy to help you setup Wi-Fi on your T7. You can reach support at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this helps.
Hello Albert! You will want to contact Rode for compatibility information on their wireless mic system. You may find support information on their website here: rode.com/en-us/support/contact Hope this helps.
Hi, Daisy! If you need help transferring files from your EOS Rebel T7 to your mobile device, our EOS support team will be happy to help. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
Hi, Heather! If you're carefully following the instructions shown in the video and you're not having any luck, our US-based EOS support squad will be glad to help you with this. Give them a call at 1-800-OK-CANON (1-800-652-2666). You can reach them weekdays and Saturdays. Hope to help you soon!
Hello: You will want to verify that you have a memory card installed in your camera, as illustrated at minute 2:52 in the video. If you have the memory card properly installed and still receive the error, our camera support agents can troubleshoot the issue for you. They can be reached at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this is helpful!
@@CanonUSASupport the camera I got doesn’t come with a memory card that’s why I can’t connect to my wifi and phone is it imperative I have a memory card in order to connect to Wi-Fi and my phone?
Hi, Emily! The menu options available to you will be determined by what mode your EOS Rebel T7 is in. Try turning your mode dial to one of the modes represented by letters like P, Tv, Av, or M and your menu should show more options. If you need additional help, our EOS support team is only a phone call away. They're open weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope this helps!
Hi Juan! You can view what the camera is seeing by using the Remote Live View feature of the Canon Camera Connect app. Click on the following link for details: Canon.us/ejs48 We hope this helps.
Hi, Brittany! Once you do the initial setup, your EOS Rebel T7 should remember the connection settings for your iOS device and connect to it with ease. Hope this helps!
Hi, Steve! If you're having trouble with the Canon Camera Connect app, our US-based support squad will be happy to help you with it. Give us a call at 1-800-OK-CANON (1-800-652-2666) and we'll figure it out. We hope to talk to you soon!
@@CanonUSASupport Thank you for your concern and reply. I received my USB cable today and got them downloaded to the computer and posted some FB and Twitter, so set and ready to go. Look out wildlife
Hi, Ashanti! Our EOS support squad will be glad to give you a hand with that. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
Hi, Finnbarr! If you've already thoroughly checked the settings on both your EOS Rebel T7 and the Canon Camera Connect app to make sure you're able to send both photos and videos, then we recommend contacting our US-based support squad at 1-800-OK-CANON (1-800-652-2666) so that they can help you figure out what's going on and how to correct it. Hope to help you soon!
Hi, Luna! Our US-based support squad will be glad to figure out what might be going on and how to solve it. Give them a call today at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
Hi! While the Canon Camera Connect app is exclusively for mobile devices, we offer a complete suite of software for Mac. You can download everything you need for free by visiting canon.us/6qrlj Hope this helps!
Didn't work. I'll call for remedial assistance. Why can't I just pair the thing via bluetooth? Would certainly make things easier. Canon seems to go out of its way to make things more complicated than they need to be. If this was an I.Q. test, I'd flunk.
Addendum: Canon won't support Rebel T7 by phone. Must rely solely on web service. Canon, you make a great camera, but your software and customer service SUCKS.
@@VictorySpeedway Hi, Pete! Our EOS support team will gladly help you with your EOS Rebel T7. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). You can also access additional support options by registering your camera at canon.us/account Hope this helps!
Hi, Yamilet! The password will appear on your camera's screen as the encryption key, as shown in the video at 3:07. If your camera isn't showing you that, our EOS support team will be glad to help you. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
Oh no, make sure you've downloaded the latest version of the Canon Camera Connect App. For more troubleshooting, visit our wireless help guide at: Canon.us/pmye
Hi! We designed the EOS Rebel T7 to send still photos to iOS devices. Because of their large file sizes, movies can't be transferred to iOS devices and you'll need to download them onto your computer, instead. Once they're there, you can do whatever you want with them, including copying them to your iOS device if you want. Hope this helps!
Hi Shatnee: If you are using the Canon Camera Connect app, it does not support saving .MOV files from your EOS camera to your smartphone; only photos. Our camera support team is happy to answer any other questions you have. You can reach them at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this helps.
Hi. We recommend downloading the Canon Camera Connect App from Google Play or App Store. Learn more at: canon.us/3Z9HI16 If you still need help with downloading video, access additional support options within My Canon Account at: canon.us/account
Hi! If you're following the instructions shown in the video and you're not having any luck, we recommend contacting our EOS support team for assistance. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!
Hi, Gradi! If you need help transferring video, our EOS support team has solutions. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
Hi! When you initiate the connection with your iOS device, your EOS Rebel T7 should provide you with an encryption key which will serve as your password. The encryption key will be plainly displayed on the camera's LCD screen. You'll find more information starting on page 30 of the camera's wireless function instruction manual at canon.us/ekpfy Hope this helps!
Hi, Dallas! The EOS Rebel T7 is designed to transfer still photos to a smartphone. Movies will need to be transferred to a desktop or laptop computer first as they cannot be transferred from this camera to a mobile device. Hope this helps!
Hi, Minenhle! The EOS Rebel T7 is specifically designed to send still photos to iOS devices. Due to their large file sizes, movies cannot be transferred to iOS devices and you'll need to download them onto your computer, instead. Once they're there, you're free to do with them as you please. Hope this helps!
@@stephaniemonarrez6256 Hi, Stephanie! You can connect your EOS Rebel T7 to your computer via a USB data cable or via a wireless connection. You'll find videos explaining how to get your camera and your computer to communicate wirelessly at canon.us/3Hr1NHG Hope this helps!
I wish I would have bought another camera. The phone remote function will not work outdoors. Basically useless to me to not have Bluetooth functionality. Bluetooth has been around for years, I can that not have been a basic added feature for this camera. Lame!!!!
Hi, Reginald! Your EOS Rebel T7 should be able to communicate with your smartphone in any environment, both indoors and out. If you need help getting your devices to get connected and stay connected, then we recommend giving our EOS support team a call. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
Hi, Louisa! If you've carefully followed the instructions shown in the video and haven't had any luck, our US-based EOS support squad will be happy to help you. Give them a call at 1-800-OK-CANON (1-800-652-2666). You can reach them weekdays and Saturdays. Hope to help you soon!
Hi! The Canon Camera Connect App is designed to transfer still images from your EOS Rebel T7 to your smartphone. Due to the file sizes, videos cannot be transferred. You'll need to transfer your videos from your camera to a laptop or desktop computer, and from there, you can transfer the video from your computer to your mobile device if you wish to do so. We hope this helps!
Hi, Connor! As video files tend to be much larger than photo files, we recommend downloading your videos to a computer first. Once they're there, you can send them to other devices as needed. If you need additional help, our EOS support team is only a phone call away. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope this helps!
Not at all! If you've got an Android device, find our other wireless connection tutorial here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-iAQykyoXEog.html We hope this helps!
