so let me see if I understand this correctly there is no panel to remove things that inadvertently fall into the paper tray. This creates issues as now it is permanently stuck in the paper tray and if it creates the JAM the printer itself is now unusable. I am so tired of companies trying to error proof it always makes products less able to be repaired and this is fundamentally problematic from a usability perspective.
Hi, Ana! If you've followed the steps shown in the video and you've still got a paper jam going on, our US-based support squad will be glad to help. Take a moment to register your PIXMA TS3320 first at canon.us/account and you'll get access to all of your support options including our toll-free number. Hope to help you soon!
Hi :) Everytime I try to print something it jams. I don't need to learn how to remove jammed paper. I need to learn to fix it so it stops jamming. Is there a video that shows how to do this? I live i Canada
Hi! To avoid paper jams, you'll want to make sure you're using paper that meets certain specifications. Your PIXMA TS3320 is designed to use paper from 17 to 28 lb (64 to 105 g/m²), with a minimum size of 3.50" x 5.00" (89.0 mm x 127.0 mm) and a maximum size of 8.50" x 26.61" (215.9 mm x 676.0 mm). Paper that doesn't fit within these specifications can cause jams. If you need additional help and you live in Canada, then we recommend contacting our colleagues at Canon Canada for assistance. You'll find them on the web at canon.ca Hope this helps!
The white part that's on top of the paper @ the 1:19 time stamp I had to lift to get part of a cookie out. It didn't come out but fell to the bottom but it works now. It would not budge before.
Hi! If you're having paper jam problems with your PIXMA TS3320, our US-based support squad will be glad to lend you their expertise. Take a moment to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free number. Hope this helps!
If you're unable to access the jammed paper, we recommend talking to our printer support team who will be the best equipped to look into your other options. Register your printer first at canon.us/account and you'll get access to all of your support options. We hope this helps!
Hi, Linda! If you've followed the instructions shown in the video and you've still got jammed paper, our PIXMA support team will be happy to help you. Take a moment to register your PIXMA TS3320 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!
A piece of paper got caught as it was feeding in my TS322 the 3rd tim I used it. The printer said it had a paper jam so I looked all over and through the printer. There is no paper!! Now the paper wont feed. It will pull paper in less than a inch and it gets stuck on the third (wheel). I believe that was the problem all along. Now Im out $50. This is the second Canon Ive bought and both ended badly.
Hi Tamatha. We're sorry to hear you've been experiencing paper jams. You'll find additional technical support options from within My Canon Account at: canon.us/account
Yes I know. I am very computer literate. I even went as far as removing the top of the scanner. (I also have technical knowledge). There was no paper. But thank you for replying. I was forced once again to go buy another Canon because just as last time I had just bought ink so I was even limited as to what product I could get. Walmart never keeps a good supply on printers anymore.
Hi, Nola! Thanks for checking your printer so thoroughly. We recommend contacting our PIXMA support team for further guidance on this situation. Take a moment to register your PIXMA TS3320 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
Hi, Brittany! Please review the following info on clearing paper jams, here: canon.us/3E0kCCf If this is a time-sensitive matter, please check out your other support options here: canon.us/MyCanonAccount Thanks!
Hi, Enas! If you're referring to paper tearing as you're trying to remove it and you're unable to reach what's still stuck inside, then we recommend contacting our PIXMA support squad for additional guidance. Take a moment to register your PIXMA TS3320 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope this helps!
Hi! If you've followed the instructions in the video and you haven't had any luck clearing the paper jam message, then we recommend talking to our PIXMA support team for guidance. Take a moment to register your PIXMA TS3320 first at canon.us/account and you'll get access to all of your support options including our 800 number. Hope to help you soon!
Hi, Suzanne! If you've made sure you've got the paper guides properly positioned and you're using a paper size and weight that's within your printer's specifications, then our PIXMA support team will be glad to help you straighten out any misalignment issue your printer might be having. Take a moment to register your PIXMA TS3320 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
Hi, Dani! If you've followed the instructions shown in this video and your printer is still reporting a paper jam, then we recommend talking to our PIXMA support team about it. Take a moment to register your PIXMA TS3320 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
Oh no! Before you do anything drastic, we recommend checking with our friendly printer support team so they can look into why this occurred. Please take a moment to register your printer first at canon.us/account to access all of your support options including our 800 number.
Hi, Edith! Our friendly support staff will be glad to help you out. Take a moment to register your PIXMA TS3320 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!
Hi! If you've followed the instructions shown in the video and you haven't had any luck, our PIXMA support team is ready to help. Be sure to register your PIXMA TS3320 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
I bought this printer ru-vid.comUgkxciSwynMJ7PnUvvx11rewiu-yFBkZTl53 to replace an aging HP printer. It is just used for casual home printing so I don't need anything more. Installation went easily though the HP Smart Printing doesn't work well with our laptops - having to select the actual device. Will have to see how the HP Instant Ink program works out. Plus haven't been able to set up printing from smartphone yet - either direct or WiFi
At 1:45 the video goes over this. If you need one-on-one help, you'll find your personalized support options within your My Canon Account at canon.us/account
Hi, Patrick! If you've followed the instructions shown in the video and you haven't had any luck, our PIXMA support team will be happy to help you with this. Take a moment to register your PIXMA TS3320 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
That's understandably annoying. Good thing our PIXMA support team can handle that! Take a moment to register your PIXMA TS3320 at canon.us/account and you'll get access to all of your support options. Hope to talk to you soon!
If you've registered, you can log in at canon.us/account, and there, you'll see all your available support options. If you're outside of the warranty period, phone support may not be free, but you'll have the option to pay. Online support is free.
That certainly sounds frustrating. We'd recommend contacting phone support so they can go over this with you. You'll find all of your available support options within your My Canon Account at canon.us/account
Hi Lorna, this video doesn't mention a back door for this printer, if you need further assistance, or you have a different printer model, please check out your support options on our website: canon.us/MyCanonAccount
Hi, Mike! If you've followed the instructions shown in the video and you're still getting a paper jam message, our PIXMA support team will be glad to find a solution for you. Take a moment to register your PIXMA TS3320 at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
Worst printer i've ever had. Everything is a nightmare, from trying to print, constantly having to use my location to print, constant errors, printer messages of jammed even if nothing is in the printer, low ink even if the cartridge is still full, printer spool error, printer blocked even if nothing is inside...garbage!!!!! Stay away!!!!!!!!
