Car falls off tow dolly! Plot twist at the end! 

It never ceases to amaze me how helpless so many grown men are these days. Love your towing/recovery videos.

Great job with explaining what they did wrong but not making them feel dumb. But some people should not tow.

I'm definitely impressed on how well you kept your composure, I don't think I would have been that nice especially when he tried to sideways blame you for the sidewall. Great job, keep up the great videos man!

"Uh oh but wait" LOL. Good stuff Brada and nice of you to be patient with some of your customers. You have a lot more patience then I would in some of the cases you deal with.

You are so kind and patient with people. That guy was a moron.

when you should spend the money on flat towing or shipping your car. Poor guy. So glad you could help him Casey. you don't do intros nor click bait. The the title of this video intrigued me right away. Rad to see Red Faithful and another topnotch video. Keep em coming Casey!

Just because u can rent it, doesn't mean you know how to use it. Lol

Not only should he not be pulling a dolly he shouldn't be driving a car.

Excellent customer service Casey. If he does call back it might be time to offer him a delivery service fee . Have a great day and stay safe.

Hey Casey The life of a tow truck driver is one that many people would not do well in. You seem to handle it pretty well. Tow dollies should require special training before use. I have owned several but will never have another ! Thank you for the help you give to people in need and thank you for the videos. Work Safe and Be Well

U-haul rents to anyone but there are people who just don't understand the towing process.

It’s a good thing you can problem solve because he DIDN’T HAVE A CLUE!🙄 Then trying to blame you for tire damage!🤬 Some people should NOT tow! Keep up the great work and stay safe out there!❤️🙏

Good video, I was thinking about buying a tow dolly but now am smarter after watching this video. Some type of car trailer looks alot better.

Nice job getting him straightened & reloaded. Those dollie jobs can be a hassle depending how far they launched it over the tongue & what kinda vehicle. Now you just need a sponsor to get you a portable flood light so we can see what you're doing in the dark. :)

Wow you have the world of patience

It's late, it's dark, he's tired... That's his excuse and he's sticking to it... 😄😁😆😅😂🤣

In a different life time, we used to be a truck rental dealer and couldn't believe how stupid people were. From taking the roof off of trucks when driving through McDonald's drive thrus to backing over tow dolls and car transport trailers we have seen it all. We had a woman who was renting a 24ft truck and I asked her what was the largest vehicle she a had ever driving ans she proudly said a Dodge Caravan. I drove her down a dead end street and told her to get herself out. To say she was pissed was an understatement. I dropped the truck off to her loading dock and met her husband who was going to drive the truck. She wrote a ni e letter to our supervisor and said thank you.

Good Lord. One of the easiest things to do. You had one job man, ONE JOB!!!

Catching up on Casey's older videos, and the first thought that comes to mind is that he tried to back up. Tow dollies can be super good, or they can be super bad, depending on your level of skills in driving. What I saw of his skills in this clip, he was the latter! Sad thing is that I see RV owners making many of the same mistakes because they think you just hook up and go, and they forget that they have another vehicle behind them that they have to steer for as well.

Great Content and Recovery Thanx for sharing Have a Great Day 👍

You need a battery powered work light on a tripod. DeWalt or Milwaukee make good ones.

Good video like the way you treat people

I once rented a uhaul 24 ft and a dolly like this one, I had no issue with sharp turns and the 1995 spirit I hauled during the move from Phoenix to Spokane. A couple of construction guys got me out of the hotel parking lot because their truck was too large for me to get through. The transit was a success BUT BUT I can NOT drive onto the hoover dam due to 9/11 that time (july of 2002 was the transit day) I had to take very long route through CA and then back to NV going sidways down the mountain for 2 hours getting to LV.

When you're that useless and inept, you really shouldn't be attempting things you can't do anyway, leave to somebody who can! Another wicked video, enjoyed it as always

You're such goods friends now he'll be sending you a Christmas card 🤣🤣

Don’t like tow dollies!!!!! Poor guy hope he gets a better one. Thanks again for sharing.☺️☺️☺️👍👍👍👍

Casey old friend and pal, that's what I love about your Channel that there is no videos that are even remotely exactly like any others LOL. I think I saw this guy on another RU-vid channel it was called Highway Thru Hell and he was driving an 18-wheeler you can imagine the trouble he got into in a snowstorm with an 18-wheeler no chains had no remote idea how to put any chains on you can take it from there. So thank you for your videos and can hardly wait till the next one. )-[@#=]

Good job!

He sounded like a confident operator . . .

I hope he just got a car trailer to finish his trip. But then maybe not when you see his lack of driving ability. Casey you do display such a calming nature. Good work.

I wonder how the guy feels after watching this video and reading the comments? If the customer does read this: Don't worry dude, I'm sure your good at something...it's just not towing cars on a dolly!

I think he was looking to be your "buddy for life!"

You shoulda stayed home!! lol I feel what you were feeling when you asked him, well what do you wanna do.. lol

That’s the problem when people rent things with no experience in operating what they rent. UHaul should require some minimal training to assure people know what the limits are on what they’re renting. You have patience. Great channel. How are the tracks coming along on the keep.

There are some people who think you can do Truck Stuff just because you have a Truck. Towing isn't the hardest thing to do, but it is an endeavor not to be ventured into without due regard to the added level of care and complexity. Towing a car on a swivel tow dolly adds another layer of complexity. I travel with a Garmin and Google Maps on my phone. It's good to know if that road goes all the way around before you sally forth with a car on a tow dolly.

Do you have a rear winch on the new truck? :)

Some people just shouldn’t be towing … ANYTHING! I’m not sure I’d have the patience with some folks. Kudos to you. Although you have a RU-vid channel and have to be polite.

Again, nice video! And so nice to see the old faithful red truck back in action… The sound of the 7.3 liter is just like music… Maybe one of the last actions by this wonderful truck, right? By the way: Is your new black beauty a 6.7 liter Cummins? Cheers!

I had a 2wd auto dakota that the fuel pump gave out so i called my current boss/moms nieghbor and he was still on that side of town and going by not far from me so he gave me a lift to moms and i borrowed moms 1/2 ton and rented a dolly and had zero issues with dolly. Surprisingly the ujoint came loose real easily on a 92 michigan vechicle and put 2 small ratchet straps holding driveshaft up and over cause if slip joint wast in tranny it would leak fluid. Used tractor loader at home to lift bed off. Talk about easy fuel pump job unlike moms old trk with 34 gallon tank with 3/4 when pump shit out. Ratchet straps to lower tank slightly into another and keep repeating till on ground. Multiple ways of doing job just this guy maybe shouldve opted for trl instead more money. Oh wait not any more (dolly, tow bill, body work, plus stress, and dolly damage) which he might have insurance to cover but then possible deductibles to deal with vs trl rental

Put a couple of self feeding Jerry cans up on the tray, to increase the capacity of the tow truck's fuel tank

Sounded like he was looking for some compo

Gee you really do get some doozies.

Hello Dolly!

The full car trailers only cost but a little more to rent and much much safer.

Wow. The trouble you can get into when towing a car on a dolly. Hope the young man learned something from that.

LOL Hope he gets to his destination

Some people just don't need a driver license, or pull a trailer or dolly.

I always locked that little pivot function on those dollies when I had to use them. It's completely useless and can cause damage easily. Then you just tow it like a normal trailer for the most part.

So Wise , Thank You . A fine reminder of the design limitations . Not everybody has good skills , EVERYBODT has brain farts. Better safe than sorry

Hey let me turn the car lights off wile you inspected the dolly. Thx.

This is why if I ever need to dolly a car on a trip, I will ONLY use a full length trailer that all 4 wheels of my car sit on instead of just a 2 wheel dolly style like the one seen in this video... That and my van has automatic parking brakes that lock the rear wheels when I stick it in Park and it won't let me turn off the ignition unless it's in Park making dolly-towing difficult and I also refuse to tow it backwards since it's a front-wheel drive and I won't leave the engine running just to keep the transmission lubricated so it doesn't eat itself during the tow...

He strikes me as someone who would use the term "pull-behind dolly," to describe what he needed, when talking to the u-haul agent. If I were that agent I would reply with- "As opposed to a push in-front of dolly?"

Would you use this car dolly with your Collins dolly at same time. Or would u consider that to be unsafe towing with a pickup truck. Just curious as I have the tow dolly and interested in your Collins dolly

does he have any idea on how to drive pulling a car!

How far can I travel towing a 2000 lbs vehicle with the tow dolly. I will be towing for 800 miles. Planning on stopping every 3 hrs and stay average 55 mph. Would you recommend the 800 miles with tow dolly

Not only is it scary enough that people that don’t have any common sense can rent the tow dollies, they can also rent a 26’ truck that they have no idea how to properly and safely drive.

Lemme guess how that second phone call started. "Hello?" "Yeah, uh... Please don't hate me *too* much?"

The day to day activities we get into

The guy is asking for instructions to reverse off the dolly and Casey is giving it to him, but he is not listening and steering his own way. Smh 🤦‍♂️

You handled him well. Like all your customers. But some people are just not going to listen to you.

Bet he locked the wheels with the ignition

Amateurs probably. We all know that kind of dolly need a big space just to take a turn. Let me say, it easier to make a U-turn in a semi then this pickup-dolly-car combo. Trust me.

I don't know what to make of that customer :/ towing, doesn't know how to tow, backing trailer, doesn't know how to back a trailer, it's all to common these days.

We all make mistakes, we have a first time doing something, but obviously this guy shouldn't pull any kind of trailer. Just because you have a truck doesn't mean you have the skills to pull a trailer.

Me thinks this guy should hire a driver!! IMVHO!!

Nothing like a repeat customer

The 2 worst things UHaul rents...tow dollies and car trailers!! Especially when the dealer fails to instruct the customer on how to use it!!

You mean, "good evening" not "goodnight". 😆

I WAS TAUGHT TO NEVER BACK A VEHICLE USING A TOW DOLLY.

👍

He definitely shouldn't be towing 😱😱😱

He's incapable of pulling a dolly, following directions or identifying sidewall damage. He was successful at damaging the dolly though so he's not a complete failure.

Looks like he tried to back up , you can't back up a tow dolly with a car on it also you have to strap down tires, looks like he didn't pay attention when uhaul trained him or just doesn't get ! I've pulled a car with an RV for years

Two things that you never hear good things about. 1. Car Dollies, 2. U-Haul.

U R 2 good to people, but thanks anyway.

Why is it always the Washington drivers? ALWAYS😆

So how do people pay you? Check? Mobile/phone credit card? Cash? Seems kinda difficult since you don't see them till you're at the site of work and they probably don't come to your place of work?

Face, meet palm...

Was the pinched wiring not something that could have easily been fixed? Just separate the wires and make sure like colors are connected.

Should be a test or somethin on what NOT to do with a Tow Dolly

He needs to listen when people tell you not to make sharp turns that's what they mean!

Some people drive their vehicles. Other people, the vehicles drive them...It's amazing how many people can't back up a trailer....of course, when would a lot people ever have reason to do that...?

All the $ he saved using the tow dolly versus car trailer is out the door.

Some folks don't need to pull anything

👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Some peeples children just can't figure it out .. LOL ;-}

Never, he should have got car trailer in stead of a dolly at least you can back it up, of course he may not be able to.

🤦‍♂️

Pay extra use a car trailer.

Dude you’re a tow truck driver operator and your choice of flashlight is a cel phone ?? WTF

Some peoples children.....

Unviewable due to lack of light. What's the point? Are you saving electricity?

Get a flashlight

So what ever happened you get a call in the morning

RTFM, guy. This was basic stupid. Smart to call back though. Learning his limits.

He didn't have any business pulling a dolly. totally helpless,

This guy!🙄🤷🏽‍♂️ should not be allowed to tow ANYTHING!!!! 💯👊🏾👊🏾🙄✌🏽💨

Yes. That is someone who should NOT be doing any towing of any kind. A knucklehead.

Give the guy a break. You never know what else is going on in someone’s like: - Moving is normally high stress - Using a car dolly is stress - Car getting dented is stress and - Lack of sleep is stress. Definitely having a bad day. PS - thanks for the tips on using a dolly.

this guy should give up driving