How does purchasing contribute to the company's bottom line? When is a purchasing saving NOT a saving? Answer: when it is reported by purchasing! See for how to manage and measure purchasing performance this video.
Dear Mr Arjan, I think now a days, with improvement of IT system, to record the effectiveness result is much easier. Hence the company like us (Heineken) important to measure the purchasing result since it directly impact to RONA as you said. But company also record the efficiency result. However given the high spend in purchasing therefore the effectiveness result become an very important target. Tks