Copart Claimed "288 ACTUAL MILES" But the car had way more...

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9 мар 2023

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Комментарии : 451

@robertcobb6404 Год назад

Really liked the way you handled this situation, very professional, business like manner, didn’t lose your temper with Copart, etc…

@ElliottSix Год назад

Well you can't be a dick to people because of a mistake. It's not the people he spoke to fault.

@okiedokie2557 6 месяцев назад

No lie I would have lost my shit

@knuradeen Год назад

Thank you for showing us both the ups and downs of the business. A lot of channels don’t show when things go wrong.

@somebodyandthem Год назад

Name one channel that doesn’t show the bad

@Steven-sk6vm Год назад

@@somebodyandthem he can't

@knuradeen Год назад

@@somebodyandthem that complement is not to be debated. It’s not open to be destroyed by you. Flow with positive energy my brother.

@antoniosvorrias9100 Год назад

It was great how you kept your cool in all of your interactions, and was super polite to the staff at your local yard. You had every excuse to be angry, but the way you conducted yourself was above reproach. I suppose you don’t get to where you are by burning bridges. Hats off to you sir.

@danielho1190 Год назад

They probably mistaken the range miles for the battery with the odometer miles.

@chofyam3466 Год назад

❤

@sebastianhugely7035 Год назад

Maybe they read the trip

@henryfoxreviews Год назад

Yes they did

@davym44 Год назад

A different video indeed Vlad. You dealt with your issue at Copart in a business like manner and kept your cool. I’m pleased you received a full refund for the car and shipping. Thank u so much for sharing that video. I throughly enjoy all content from LNC. I’m a huge fan !! 👍🇬🇧

@Steven-sk6vm Год назад

i'm glad you uploaded this. People think it's easy to just buy and flip cars. There are soo many headaches involved us rebuilders deal with.

@lonestarcollectiblezcom2602 Месяц назад

Hey Vladimir, you are definitely a class act, most people probably would have blown up on the phone with Copart and you maintained a very professional demeanor, but I think the viewers of this video will also recognize that we feel the stress in your face and voice, because of these concerns, it took away your upbeat voice and positive outlook on normally everything! Hang in there! You're doing great. Keep up the hustle and things will turn around for you! Let's go! Brian

@mateenjan9253 Год назад

Glade you were able to dodge that , I know dealing with copart is not easy and never admit to issues when its there fault. Glad your stressful situation had a happy ending.

@MEZr83 Год назад

That’s great news Vlad! Nice to see that Copart held themselves accountable and value your business! God Bless you and your family Vlad and keep up the good work!

@sirremusrobinson1070 Год назад

Smh.. Vlad I'm so sorry you went through this. At the end of the day thank you so much for letting all of this be known to us. The one thing I have noticed with this deal since you've gone to them before, was you always go to the yard to see the car before you leave. Now you know, you can't do deals that you've not seen before it leaves their yard.. crazy. They should pay you for re-installing some of those parts!

@dimdim2793 Год назад

Had a similar experience with Copart. They had to buy back the Infiniti that I purchased because of a title discrepancy. They did cover and refunded my shipping expenses as well. Had to provide an invoice from the shipping company. They will assign a resolution specialist who will handle the whole process for you. Unfortunately your time and the hassle is also money. At least you've managed to shoot a nice video about your trouble that will help others.

@dougsisk6780 Год назад

Copart has the worst customer service I have ever experienced. Copart made this issue right because they saw the amount of business he does with them. If it was the average guy that does one car a year, I know they would tell him to pound sand, just like they first did with LNC. I am glad you got your shipping costs back and was surprised.

@thomasdiersch1181 Год назад

Just goes to show it may be worth your while to have Vlad get you your desired vehicle from Copart!

@peterobrien3539 Год назад

Thank you for sharing the ups & downs of the motor trade. You handled yourself like a true professional, polite and assertive.

@sbd9907 Год назад

I enjoyed this video. I think you handled it very well and it’s good to see they looked after you with the shipping cost, shows they value your business. We’ll done!

@aloy1920 Год назад

Really happy to see you showing the business side of car auction that sometimes you don’t get what is described 😊

@edjustice7755 Год назад

Great to hear this was resolved....Having your channel and video'ing everything is key!

@brandtwegner2721 Год назад

Well done Vlad, handled yourself like the pro that you are 👍. Fair resolution all things considered, thanks for sharing as many of us have had issues to address with Copart as well

@f1kwa399 Год назад

I always say, mistakes happen, it’s how you rectify them that matters, I’m genuinely happy for you, on to the next one!

@Chief_5 Год назад

Outstanding content!!! The beginning of the video had me on the edge of my seat seeing COPART fraud when the assistant manager seemed like he was trying to blame you! 😡 20,000 miles difference is not a small mistake 🤪

@issyh64 Год назад

Shoutout to Copart for finally resolving your problem with the Tesla. Now that's real top class customer service

@stevejanka361 Год назад

Good afternoon Vlad, I have been hearing all kind of horror stories about these people. I am sure glad you recovered from this incident. Thanks for the information. Take care and good luck.

@robinharrison3907 Год назад

GREAT RESULT 👍👍REALLY GOOD TO SEE YOU GUYS GET THE FULL REFUND FROM SUCH A BIG COMPANY 👍👍

@NeoM018 Год назад

This is one of your best vid how everything was handled and the relationship between you and copart is intact.👌🏾🇿🇦♥️

@paulfuchs4002 Год назад

Your calmness and good behaviour was excellent.I must learn from you!

@angelcelis9090 Год назад

That’s an entire law suit especially with the way they handled it.

@matteoguerra7251 Год назад

Hey there !Thanks for the awesome videos .They're funny and interesting as heck!Sending greetigns all the way from Italy!

@Zeromus10 Год назад

Such a shame the stunt they pulled!! Thanks for the info, Vlad! It is good to know that one has to be really aware and careful with these kind of situations

@sumangorkhali5748 Год назад

He's like 'It's Christmas Present', when he said happily, 'We got our money back and also the shipping cost'. This guy is awesome.

@guruoo Год назад

Both you and Copart handled that perfectly, IMO.

@Txcowboy80 Год назад

Yeah but the first lady pissed me off with that BS “we know what we sent you.”

@Redbull357 Год назад

That happened to me with an Escalade from IAA. I explained to them that they wrote down the trip odometer and not the real miles. They took the car back and gave me a refund the same day. IAA is way better.

@danfarmer5613 Год назад

Boy Vlad, you seemed so calm, I would have been pissed. I guess that is why I don't do what you do. Loved the video

@bernardowens1648 Год назад

My 22 years of Auto Auction work tells me the cameras and other parts were removed at the Auction by dealers/body shop workers.

@havanaskie7370 Год назад

you handle very professional bro the situation and calm

@Bobby-uv1xf Год назад

Well done Vlad for the way you delt with this very calm.... As for Copart this isn't a good look for them. Stay safe support from England 🙏

@FK-zr9fn Год назад

Really impressed with how you dealt with this situation. After all you spend a lot of money with them 👍.Copart did the right thing and kept a very valuable customer

@mandymoo7406 Год назад

thank you for sharing this video and showing your true pain,i havent been a copart member for 4 years now and i go back here in the uk to well before copart bought out our universal salvage auctions

@petemolloy885 Год назад

Glad to hear it was resolved.. Its not ethical to mistreat customers, especially good ones. Copart did ths right thing and their reputation remains intact. This is how things should be solved.

@nlSpiller Год назад

Can't go wrong with a quick flip! Well done sir

@davemosley7889 Год назад

Hi Vlad, I would have thought the first route for Copart would have been to offer to discount the vehicle based on mileage and your shipping costs, this may not be the best option for the seller, but return transportation and the environmental impact has a cost to someone, great if you can purchase again at a lower cost, love what you are doing all the way from Bonnie Scotland.

@Msjskdk Год назад

Totally agree because Vlad even said he would buy it back when he left it at Long Beach..

@BrianSmith-lo3mj Год назад

That makes perfect sense, but Co-part is too much of a corporate company to do something that makes sense like that.

@TKsGarage Год назад

That’s crazy. I hope the shipping ends up getting covered. Just crazy.

@jvyours102 Год назад

Hoping for the next project doc you are very happy to fix all and satisfy.. Keep it up doc and be safe always. GOD bless Doc

@filipovg Год назад

very instructive story, good luck with your business

@dudleywalrond3136 Год назад

Good Afternoon good things happen to good people. Its all because of how you conduct yourself in your business dealings. Great news wishing you more success stories.

@paulsalvas3762 Год назад

He handled it calmly and professionally.

@stkrrauch1 Год назад

glad to see they did the right thing and happy for you getting your money back

@samybennaceur5550 Год назад

Very professional how you deal with this situation Vlad.

@dougsweldingfabrication953 Год назад

I'm happy this all worked out.

@Steven-sk6vm Год назад

I understand there are mistakes made with so many cars being sold at auction. However, this is a good learning lesson as well to NOT buy site on seen. Something I've been realizing after buying cars with hidden damage and things you just don not see in picture.

@ramza78 Год назад

Thanks for showing things like this, but yeah smart move on Copart! I wouldn’t want to lose you guys as customer!! Great vid!!

@ScenesThroughTravels Год назад

Great to hear this had a positive ending Vlad 😀

@CarsAnDeals Год назад

Man, I got pissed off!!:) It's cool to see this content is done in LN, I work in LN MB around the corner

@BrucePierson Год назад

Great that it all worked out in the end.

@chrisvig123 Год назад

Cleetus purchased that 911 turbo…Copart claimed started and drove…reality the entire motor was split in half almost. Copart backed down quickly and took it back when he went public😮

@Hagenhagadyst Год назад

Copart here in Brazil says “you need to check the car on site” and then they run for any responsibilities…. Many times some parts are stolen that you can’t even see before you start the car…. The spare keys and manuals never comes with the car.

@ddemier Год назад

Why do manuals and spare keys not come with car? Wth copart you loser

@MrTomengle Год назад

Used to live in Laguna back in the 70's. Nice to see the old home land.

@pjspowerwashing Год назад

Not ideal, but alls well that ends well….really thought you were going to get stiffed in the shipping cost…good to see customer service and honesty working well….and thanks for showing it’s not all sunshine and rainbows when buying salvage. 👍

@justsayin644 Год назад

this is the correct way to handle a situation like this and because you conducted yourself the right way you got the best result. Well done. Well done to copart too they made the right response not to mention the smartest decision from a business and reputational decision.

@timothyphaff4088 7 месяцев назад

Perfect video. Copart new they would lose doing you wrong. You handled this like a Pro and if I need any body work I know were to go.

@matthewbell1968 Год назад

Good work Dr Vlad, a mistake was made and they rectified it so all's well that ends well. 👍👍🇬🇧🇬🇧

@bruno_mm_goncalves Год назад

Bom vídeo excelente parabéns assisto você desde 🇵🇹

@michelswerissen6544 Год назад

Great video thanks for that.

@WayneTaylor41 Год назад

Great video 👍🏻👍🏻

@outlaw7x77 Год назад

Good to hear they handled it right.

@richarddean1854 Год назад

Love the under dog ,story big thanks to copart doing right dude.

@anatoliiborodin2063 Год назад

very informative post bro☄️

@kidh22 Год назад

Excellent video.

@ginkgovision Год назад

great happy end молодчинка!!

@PsGetSid_ Год назад

keep up making good great videos.

@derdegon Год назад

I wish have business like you guys but off course little inventory.. Good luck!!!!

@hiltonslamet369 Год назад

Respect !!!

@QuietStormX Год назад

WOW what a trip.... Glad you got the whole deal rescinded plus towing back but a deal and time wasted...

@robertclubs9908 Год назад

Awesome show

@davidboyce6427 Год назад

Vlad this a case where “What happened? Something happened 🤫. I’m also amazed how you kept your cool and managed to smile and be patient. Very impressed with your calmness and letting them know you’ve bought many high end cars from them and you expect them to be transparent otherwise you’ll take your business elsewhere 😤

@JetFire9 Год назад

Great video

@arturikg5716 Год назад

Влад, привет, рад что ты добился возврата средств и затрат на транспортировку ... В любом случае интересное видео, спасибо что показываешь такие моменты 👍

@frankthieme8724 Год назад

In germany we say - The End is good, so all is good. 👏 Frank 🙋‍♂️🇩🇪

@muhannad9045 Год назад

انت مبدع

@juanc.albarrant.8172 Год назад

Glad for you my dear friend.

@anthonyr5869 8 месяцев назад

I had a similar issue with them. I bought a camper trailer that was labeled minor dented scratches and when I get there it’s not dentist scratches it’s fire damage. It was not able to be seen in the photos because they did not take pictures of the fire damage. I did not pay for the car and took it with the manager at that location and had them refund my account, the resisting

@raynyc60 11 месяцев назад

Hi. i have subscribed to your channel,but decided to make a comment after watching over 30 of your vids from your playlist..Its beautiful to see a family owned business work together so well,i give credit to all of you,Vlad,Andrey,Ben,staff and especially your dad,who i msure instlilled the work credo inall of you.Again great channel and you give ,Vlad,the confdence to others to undertake certain repairs on their own,but not a Mclaren😄😄😄..Hopefully after i overcome my illness will reach out to you guys for a salvage car...Thanks..you are straight no bullsshit.

@itsnotme07 Год назад

People make mistakes...but in this case, it could be a VERY costly one, as they broke a Federal law regarding reporting of the odometer reading. Course with your annual purchases...they should make you whole on the shipping, because it's peanuts compared to you not buying from them. Nice job not yelling at them....my brother is always yelling at places that didn't do what they were paid for on the phone...I just laugh at him, be nice to them...until it's time to not be nice. Then remind them the customer is mostly right. Haha.

@goldieandblackie Год назад

Thats just crazy, you would think a huge company like Copart would have just discounted the price paid and come to a suitable value, leaving you with the car and no messing around. I guess also if you had gone down the legal route that could have banned you from purchasing any more cars from them.

@dariuspringle2608 Год назад

Great advertising for CoPart, “ when you lie down with dogs...” scoundrels.

@TrumpLac1776 Год назад

Vlad Keep it up bro good content by it back for the correct price bro

@ericthegamer92 Год назад

You didn't got scam you got rob 😂

@stewkeene Год назад

I’ve been watching some of your episodes and honestly your repair quality I would insist on having my repairs done only with you all AND if I were to ever purchase a damaged car I would only buy one that was repaired by you folks. You’re the best 👍🏻🫵🏻👊🏻

@abuzan924 Год назад

Весь видос за тебя переживал.... слава богу ,всё обошлось...

@Adam-py3qp Год назад

I brought a 2022 Tesla Model 3 front accident damage. I’ve changed the pyro fuse but the car does not start still. Can you help with what the cause could be?

@jimmypratt6450 Год назад

My pal bought a truck with pics showing the airbag was n't blown , so he thought it was light damage. It turned out the steering wheel had been changed and it had serious structual dameged. My thoughts always go and have a look if you can . Saves alot off grief .😔

@VoffkaGomel Год назад

Had similar issue, but they put higher mileage on Title than the car actually had. Took 4 months to get new title with corrected right mileage.

@iamyourfuture808 Год назад

jeez! what an absolute nightmare! i wish i had your restraint

@dnkykng585 Год назад

Thats not bad for a bad situation. To be honest it is fair to cover your own costs. You purchased the car out of state and that was your choice. Good outcome non the less.

@loneranger7877 Год назад

Great outcome for you Vlad, and you did nothing wrong, just unfortunate mistake by Copart. 😮Well done to Copart for stepping up and refunding you in full.. this will get them continued business from big Vlad 👍🏻

@tomg6286 Год назад

Glad it worked out.

@user-ge4yf7sz7m Год назад

LNC💪

@andyxus27 9 месяцев назад

Brooooooo this feeling like déjà vu We all need to ban together and expose Coparts bs.

@rotaryperfection Год назад

Anyone new to auto flipping. You ALWAYS double check the mileage on the dash vs the pics they put up to confirm. Typo errors can happen. Also, Copart tells you in their terms to inspect the cars BEFORE you BID. You do this yourself or 3rd party. This YTber clearly didn't do that and is lucky they even refunded him.