Copy Photos from iPhone to PC - Get Your Photos Off Your Phone

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Are you wondering how to copy photos from iPhone to your PC? In this video, I'll guide you through the process step-by-step so you can finally get your photos off your phone!
We did a survey recently asking our clients about their smartphone challenges and almost all of them wanted to save their pictures on their computer. It's a smart move because you have a copy at home, and you can back it up to an external hard drive and store it in a cloud storage like Forever.
I'll walk you through a few things first on the iPhone library and settings before we can transfer those photos to the PC.
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Cheers!
Mollie Bartelt
www.pixologieinc.com
#iPhonephotos #PC #Windows

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22 янв 2024

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Комментарии : 107

@yolandagarcia8754 3 часа назад

Thank you so much! this is soooooo helpful!

@Steve19105 Месяц назад

I have been looking so long for this. I followed your steps, and it worked perfectly. Thanks for solving this 👍

@Pixologie Месяц назад

Steve - so glad to hear it!! Thanks for watching! Cheers! Mollie

@bethkoch11 3 месяца назад

This was helpful! I'm a relatively new iPhone user, after years of Androids. Your walkthrough of the iPhone camera and photo settings was a big help, as I had never changed any of these settings. I use a PC, and I've followed a lot of your suggestions for working with photos I'm scanning in, but I haven't bothered much with the photos on my phone, so I'll be checking this video out more than once!

@Pixologie 3 месяца назад

Wonderful to hear! Thank you so much for commenting and watching! Cheers! Mollie

@marianelagye 4 дня назад

thank you for the excellent tutorial very helpful

@Pixologie 3 дня назад

You are welcome! Thank you for watching!!

@user-rp7zf6ff2h 13 дней назад

Thank you so much for this video. Its very helpful, especially explaining the camera settings on the iphone and what they mean. I've been so frustrated wondering why I cant open HEIC photos on my laptop and what a HEIC file even is. Now I know! You explain things & demonstrate very well.

@Pixologie 8 дней назад

Hi there - Thank you so much for commenting and I am glad I could help!!

@dianenelson1358 18 дней назад

Thanks a ton.... to many others assume we older folks know all the setting stuff....

@Pixologie 15 дней назад

Glad this helped!! Trying to make it easier for people! Cheers! Mollie

@asd67lkj Месяц назад

Thank you, very informative

@Pixologie Месяц назад

Thank you so much for watching and commenting! Cheers! Mollie

@h.b.greene7351 4 месяца назад

You make it look so easy! 😂. Thanks for another great video!

@Pixologie 4 месяца назад

Hoping it helps though! Were you able to do it? Cheers! Mollie

@mihailokojic5959 2 месяца назад

@@PixologieHi, when you transfer video from iphone to pc is it the same size ? When I transfer video to pc it's few mb less.

@Pixologie 2 месяца назад

HI there - So sorry for the late reply. . . the video should be the same size more or less. Apple to Windows does show some differences. What percentage less are you seeing?

@mihailokojic5959 2 месяца назад

@@Pixologie If video is 160 mb in my pc it’s 152 mb. I am wondering is there a way to transfer video and to show same size in pc and iphone. Few days ago I transfered 4k video from ipfone and it can’t play it well. Is there way to transfer 4k video from iphone ?

@Pixologie 2 месяца назад

Hi again - Macs and PCs read data differently, but the quality should be the same. If you are backing up to iCloud, then you could go to www.icloud.com and download the video from there to see if there is a better quality video? To me, 160MB versus 152MB doesn't seem like that much of a difference in file size. Other ideas: you can look under your Photos settings to transfer to PC or Mac as originals instead of Automatic. To transfer 4K video, you have to record in 4K which creates very large files. You can change this setting in your camera - Record Video settings. Hope some of this helps. Cheers! Mollie

@cosmo9362 Месяц назад

Very helpful. When I transfer edited images/videos from my iPhone to my PC I get two files on my PC. The original and an AAE file. I do not see an edited version of the transferred file. Is there a way to keep the edits that were done on the iPhone when transferring to the PC? I also have the transfer crash if I transfer to many at one time. I have to break up large transfers into smaller ones.

@Pixologie Месяц назад

Hi Cosmo - what model of iPhone are you using? Is it up to date? On my iPhone connected to my PC, I can see the original photo, the AAE file AND the edited version of my photo. You also should be able to copy one month at a time (if your phone is up to date) at the least. Lastly, if your computer is more than four years old, that may also impact how many you can transfer. I hope this helps a little! Cheers! Mollie

@ZainKhan-be6jw 2 месяца назад

Mam I watched your video it is quite helpful.. I use iPhone for taking pictures and wish could easily transfer them to my pc. I am facing one big problem with it . I use group of photos by adding them to specific albums. But I can not transfer them in that arrangement. Will you please guide me do this in an easiest way

@Pixologie 2 месяца назад

Hi Zain, Unfortunately, you can’t do this through your phone to your PC directly. However, you could I believe go to iCloud.com and download your photos by album if you are using iCloud to back your phone up. it’s not ideal and you can only download 500 photos at a time but that might be one way to get your pictures to your computer in the organization you have from your phone. Hoping this helps! Cheers! Mollie

@LeeSiangLee Месяц назад

Hi, is your video applicable to transferring photos from Iphone 15Pro to Microsoft Window laptop?

@Pixologie Месяц назад

Yes - the iOS is the same phone to phone. Your camera has more features. . . but transferring works the same. Cheers! Mollie

Месяц назад

I have optimize iPhone storage on so will I still be able to transfer my photos my PC from my iPhone or do I have to do it from iCloud? Love the video.

@Pixologie Месяц назад

Hi there - If you have it optimized, you won't be able to transfer them from your iPhone. (You can turn it off if you have enough storage space on your phone.) Downloading from iCloud is an option - but do keep up with it! You can only download 500 at a time I think. Cheers! Mollie

Месяц назад

@@Pixologie do you have a video explaining how I can get them from the cloud in regular size, if you know what I mean. Your videos are excellent.

@Pixologie Месяц назад

Hi there - This is a little older but the idea is still the same: ru-vid.comZVWZwUgFohM?si=rCtPqavCFz7qSdKM&t=1905 I started it where I talk about icloud.com Hoping this helps! Cheers! Mollie

@LeeSiangLee Месяц назад

Hi, thanks for a very informative video! Could you please do a similar video for transferring photo and video from my Iphone 15Pro to an external hard disk instead of to pc. (I do not intend to copy to my pc due to storage constraint on my pc). Appreciate you can show in the video how to get rid of AAE files , and how to get rid of the duplicate photo with the same IMG number, except one has an ‘E’ in front of the same number. After all these deletion and reorganization, how to have an organised folder output according to date in ascending order. Thanks!

@Pixologie Месяц назад

Hi there. . . I don't have an iPhone 15Pro but the iOS should be the same. Your secondary File Explorer Window would be for your External Hard Drive. If you don't want to save the edits you made on your phone . . . then. . . . AAE Files you can just delete. IMG numbers with the e refer to photos you have edited. You can delete either the original photo or the edited photo. Watch this video on organizing photos with Windows File Explorer Windows 10 - ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-Zayw5I0MuMo.htmlsi=ZPjtgNd2QXEokQww Windows 11 - ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-rH2L3o76pCk.htmlsi=V5Q3ZcmnQU8xZxD4 Hope this helps!! Mollie

@barbaramcintyre2830 6 дней назад

Is there a way to change all the HEIC files to JPG? I just found out about the heic today. Is this going to be an issue or should I just keep them as is. I need to clean up my phone because it is full and I want to add them to a Jamaica folder on FB albums.

@Pixologie 6 дней назад

Hi again - You can use XNView to convert HEIC Files if you want. Currently some websites won't upload HEIC files for photo book creation or online storage. If you are going to simply keep them on your computer, then HEIC is fine. We recommend using Forever Permanent Storage which currently does not allow for HEIC files to be uploaded. Here's a video that includes dealing with HEIC files: ru-vid.comAvayodJli5g?si=u2FJ4pU_9bbLf7FV Cheers! Mollie

@renaebaffo630 2 месяца назад

Hi - I connect as directed (cable/trust/password) which is exactly the way I did it - and it worked - on my last PC. Using my new PC, which has Windows 11, it's not working (I believe the old one was Windows 10). Now, IPhone doesn't show up on File Explorer. I'm on vacay and need to make room for a ton of photos pronto. Can you please help? Maybe via email?

@renaebaffo630 2 месяца назад

2 - PS, also, I believe before I got a different prompt; instead of "Trust..." I believe it asked "ALLOW this computer" (perhaps this has something to do with my issue?). Also, thank you so much!

@Pixologie 2 месяца назад

Hi Renae - You definitely need to allow your computer to have access by clicking the allow message on your phone. Unplug your phone from the computer and replug it in to get the message again. I'm hoping you've gotten this to work already? Cheers! Mollie

@LeeSiangLee Месяц назад

Hi, may I know what camera setting below should I set for my Iphone 15 Pro if I want to transfer my phone photos to my pc ( Microsoft window). I got a messy output transfer. Help pls! Setting A? Camera Capture: set to Most Compatible ProRaw & Resolution Control: To turn on (green button will be displayed) Pro Default : to set to JPEG Max Setting B? Camera Capture: Most Compatible ProRaw & Resolution Control: To turn off Once ProRaw & Resolution Control is turn off, automatically the setting wont display Pro Default option at all. Which setting above is applicable for my case? Or if u have other better suggestion besides the two mentioned above? Thanks! I m mot a professional photographer wont be able to do masdive editing. However i hope to get the best quality of pic with minimal edit and hassle free photo transfer using Microsoft Windoe

@LeeSiangLee Месяц назад

* wont be able to do massive editing

@Pixologie Месяц назад

Hi Lee - - Set Camera Capture to Most Compatible - Also you can change one more setting to be sure you get JPGs on your computer. In the Photos Settings - scroll to the bottom and select "Automatic" for Transfer to Mac or PC. This means photos will be copied over as JPGs. I don't deal with ProRaw & Resolution settings. I am sorry. If this relates to having RAW Camera Files, I don't use them. Too complicated and the file sizes are huge. I'm sorry I can't be more help on those settings. Cheers! Mollie

@LeeSiangLee Месяц назад

Hi, thank you for your reply! Am i right to understand that I shall set the Camera Setting to Setting B then (other than photo setting you have suggested to change to ‘Automatic’)? Thanks

@Pixologie Месяц назад

You are welcome!

@gigitaha7698 4 дня назад

I forgot to mention I have an iPhone 13. When I saw the iPhone icon on my computer it did not show any internal storage like in your video. How can I download also my files (in folders) from my iPhone? I have switched from an android to iPhone and should have never done that. Now I am stuck with it. Please help me. I am so frustrated.

@Pixologie 3 дня назад

Gigi - when you connect your phone to your computer, you should see a message on your phone something like "Trust this computer?" and you will need to click Yes so that your folders will be viewable like in the video. Can you try that again? In some ways, I think with the newest updates to iPhone, it is easier to get photos copied to your computer in dated folders than with Android. (With Android, you have to create new folders by month on your computer.) Hope this helps! Cheers! Mollie

@inhobiswinecellar9571 2 месяца назад

Please i have a question. I connected my phone to monitor at work to charge it. I accidentally hit “allow” when prompted on iphone if i trusted the device. Does that monitor have remote access to my photos now? Im so worried. Its a windows pc 10

@Pixologie 2 месяца назад

Hi there… once you unplug your phone from your computer, the computer has no access to your phone or its contents. If you reconnected it to your computer, you would be asked again to allow the computer to have access to your computer.

@IpanemaShirley77 2 месяца назад

My photo edits are SUPER IMPORTANT to me! I change almost everything when editing in my iPhone, to make photos better. So while you said they’re not important to YOU, how do I SAVE my edits when transferring to my laptop?

@Pixologie 2 месяца назад

Hi IpanemaShirley77 - Thanks so much for watching and posting this question. I tested this by editing a photo I took (cropping and applying a filter). When I connected my phone to my PC, I could see the original photo and the edited photo. IMG_9189 and IMG_E9189. On my phone, I can only see the edited version. So . . . I think you'll be able to copy your edited photos over, but you may also have to deal with the original photos as well. The best thing to do. . . is connect your phone to your PC and look at the photos in File Explorer. I work month by month. Hoping this helps! Mollie

@LeeSiangLee Месяц назад

Hi, Molly, need some clarification as I also do not like to make use of Live photo function. You suggested to turn the Live photo OFF at 4:55… Did you turn it off in the video? I still see the green button there, doesnt appear to me that it had been turned off. But then why at 5.00, the top right corner of the camera screen showed that the Live photo has indeed been cancelled /turned off?

@Pixologie Месяц назад

Hi there - the Live Photo button that is turned on indicates "Preserve Live Photo Setting." meaning if you turn off Live Photo in the Camera, the next time you open your camera, it will still be turned off. When you see the Live Photo indicator off in the Camera screen, it is because I had turned it off previously and my setting preserved how I turned it off. Awfully confusing. . . thanks to Apple!!

@LeeSiangLee Месяц назад

Hi, Molly, tq for your reply. Am i right to understand that we shd set the Live Photo at camera screen OFF first, then only go to camera setting to turn Live Photo on (to preserve the setting in the camera screen)? Or it doesn’t matter of the sequence of the above 2 actions (so long the 2 actions are performed) , if my intention is not to use the Live Photo function.

@Pixologie 27 дней назад

Yep - set the camera screen Live Photo setting OFF. However, when your phone updates, I believe the preservation setting in the Camera Settings will default back to being off. So. . . moral of the story - always be watching for that Live setting in the camera. If it's on, you have to go back to the Camera Settings-Preservation Settings to turn the Live Photo Preservation setting ON. So silly how complicated this is!!

@LeeSiangLee 27 дней назад

Thanks Molly or your great help!

@Pixologie 15 дней назад

You are welcome!

@user-mi7us9no9q Месяц назад

Whenever I try to copy and paste from iPhone to my laptop it does not work,always saying something like can’t transfer file,please help

@Pixologie Месяц назад

Hi there - How old is your phone? And your computer? Another option would be to download the photos from iCloud if your phone has backed your pictures up there.

@PokemonSushi69 26 дней назад

I have the same issue, need PC and new phone.

@MaggieR28 21 день назад

Do you have iTunes installed on your PC? In my experience, the PC will not recognize the files on your Apple devices without iTunes installed.

@Ghalia13 18 дней назад

I had done it for years albeit it was cumbersome but it worked; however when I tried it on my brand new laptop and my iPhone 13, it would crash. I tried it both through the windows photos app and through file explorer but both would crash

@Pixologie 15 дней назад

Keeping things somewhat up to date does help. Hoping you can get new equipment!

@llf4674 3 дня назад

I used to transfer this way but now the original date of when the photo is taken is not transferring over to the pc. When the photo is copies over to the PC, the “created” date becomes the date when the photo was copied over, NOT the original date taken. Can u pls advise how to fix this? New computer and iphone is 13

@Pixologie 2 дня назад

Hi there - the original date taken is still retained. In File Explorer, add a column for date taken. You can learn more about File Explorer 11 and photos here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-rH2L3o76pCk.htmlsi=lsBIY2GT5OMv-S_8 If you are using Windows 10 - watch this: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-Zayw5I0MuMo.htmlsi=C3a054yYKxmXSRrH Hoping this helps! Cheers! Mollie

@akshayaddy 2 дня назад

Same problem here. Copied photos have new date however properties of originals are correct in iPhone DCIM folder. Let me know if you find a workaround and I'll do the same if I find it.

@TylerDurdentyler2020 27 дней назад

does that work with iphone se 2nd generation? i plug it all in but no external device is listed.

@Pixologie 15 дней назад

Hi Tyler - I'm pretty certain this does work with old iPhones. However, I am waiting for a cord to use on an old first generation iPhone that I have. Stay tuned! Mollie

@TylerDurdentyler2020 13 дней назад

@@Pixologie Thanks man. This one is odd. It did not work with a HDD I have, which works fine from my laptop, but it did work with a pendrive... WTH.

@Pixologie 3 дня назад

Hi again - sorry for the delay. I have connected my first generation iPhone to a laptop and it worked great. Going to do a video on this in a couple of weeks. I think it may mean that your cable isn't working or the port? Maybe? Cheers! Mollie

@user-ik1dp3uv6v 2 месяца назад

Where do I get this USB cable? I did not receive one with my iPhone.🤔

@Pixologie 2 месяца назад

Hi there - you should have received a USB cable with your iPhone. You can buy one at Best Buy, Walgreens, the Apple Store and more. The USB Cable connects into the wall plug so you can charge it. Sometimes people don't know that their charging cable IS the USB cable. Hoping this helps! Cheers! Mollie

@user-ik1dp3uv6v 2 месяца назад

@@Pixologie Thank You! Was this your stupid question of the week? 😆 I actually thought maybe I needed a ‘ special’ cable to do this☺️

@Pixologie 2 месяца назад

Not at all! I get this question a lot! Cheers!

@leslil4256 2 месяца назад

@@Pixologie Except APPL does not even give you a cable to charge the phone. You have to go buy your own.

@Pixologie 2 месяца назад

Oh Leslil - That stinks about the traditional charger! You do get a Lightning to USB C cable and you’ll need to provide your own USB C charging brick. I can plug my lightning to USBC cable to my computer but not everyone has the USBC ports yet.

@HeidiFinnegan Месяц назад

I’m soooo frustrated. I have windows 11 and an iPhone 15 pro max. I can’t get hardly any of my videos to transfer I wait an hr just for it to tell me it didn’t work. I’ve changed the settings on my phone and still it’s saying corrupt files or just that it didn’t upload . I don’t even know why it won’t go over.

@Pixologie Месяц назад

Hi Heidi - I feel your frustration. . . a new phone and you can't get your photos/videos to copy over. How old is your computer?

@HeidiFinnegan Месяц назад

@@Pixologie I bought it 3 weeks ago.

@HeidiFinnegan Месяц назад

I got it because I video edit for a small RU-vid channel. All of my recordings are done from my iPhone. I end up with 20 or so short videos to upload to the pc for editing but at least a 3rd give me issue. And forget about doing shorts from the older Heic and heif files from pre pc days. I wish I’d just gotten a Mac but was told that it’s not hard to transfer files between apple and pc. 🤦‍♀️

@Pixologie Месяц назад

Hmm. . . I do love using my Mac but I have also transferred video files to PC without issues. I don't know if this would help, but maybe call the Apple Support. (Just find your local apple store, call it and then click for technical help.) No promises that will help but sometimes they know a trick or two.

@HeidiFinnegan Месяц назад

@@Pixologie Thank you for you help. I ended returning the pc and bought a MacBook Pro. lol it just seemed easier.

@endrin_4209 2 дня назад

Whenever I copy the folder from my phone and transfer it onto another file, it starts well but after a while it just stops and when I look in the new folder not all of the pictures are there. I don't know the reason for this.

@Pixologie 2 дня назад

Hi - a few questions . . . how old is your phone? is it on the latest iOS? Are you copying one month folder or the whole folder of all your photos? Is your cord and computer USB port in good shape? Sometimes a new cable makes things go better. It is frustrating. . . .

@shokrixilbishi95 2 месяца назад

❤❤❤

@Pixologie 2 месяца назад

Thank you!!

@Drias99 Месяц назад

After I have made the copy to my pc I went to check my iphone storage and it lowered by 2 gigs . Why did it lowered? Please respond fast

@Pixologie Месяц назад

Hi there… I cannot explain this. Copying photos from your iPhone to your PC does not reduce the space on your iPhone unless you somehow deleted pictures while your phone was connected.

@Drias99 Месяц назад

@@Pixologie ok, thank you very much!

@Pixologie Месяц назад

You are welcome!!

@gigitaha7698 4 дня назад

I have all my pictures in folders on my iPhone. I want to download my FOLDERS onto my PC and not have to put them into folders on my PC again. Is that possible?

@Pixologie 3 дня назад

Hi there Gigi! Yes, you can copy your folders of photos to your PC IF. . . your iPhone is updated to the latest operating system. You then will see the folders by month when your iPhone is connected to your computer. Thank you for watching! Cheers! Mollie

@barbaramcintyre2830 6 дней назад

I don't see the link for research calls.

@Pixologie 6 дней назад

Hi Barbara - here you go! www.calendly.com/mollieb/pixresearch Sorry about that! Cheers! Mollie

@urjitrajgor3511 12 дней назад

Is that include all whats app video and photos?

@Pixologie 6 дней назад

Hi there - sorry for the delay. If you have photos and videos in Whatsapp, you'll need to save them to your camera roll. You will then find them in the folders of the month you saved the them. It's not ideal for sure. Thank you for watching! Mollie

@John-ik1os 2 месяца назад

If you have a Google account with Google photos you can set Google photos to automatically transfer photos on your iPhone to Google Photos. Downloading from your Google photos to your PC should be easy then surely?

@Pixologie 2 месяца назад

Hi John - You can do this for sure. I have clients who do this. However, if you go over a certain amount of storage, you do have to pay for storage so that Google doesn't compress your photos. Also, depending upon how many you are downloading, you can only download 500 at a time. I think copying from your phone to your computer is much more direct and skips the middle man. Thanks so much for commenting and watching! Cheers! Mollie

@PokemonSushi69 26 дней назад

The video looks easy but the reality is very complicated. 99% of the times when I plug my phone to my pc those folders don’t show up. If it does, it eventually crushed during transfer. I have to use a third party program to transfer them over, that took over 24 hours 😤

@Pixologie 21 день назад

How frustrating and I am so sorry this was your experience. Good luck with the upgrade when you can do it! Cheers! Mollie

@leslil4256 2 месяца назад

Sure wish this worked. I have an iPhone, and nothing happens when I plug it into my desktop. I have none of the choices you show...

@Pixologie 2 месяца назад

Hi there…. How old is your phone and PC? Could your cable be broken or the USB port not working? If your phone is not asking for permission to let the computer access your phone, then it’s not connecting properly.

@leslil4256 2 месяца назад

@@Pixologie Perfectly good cable, new desktop. It is an iPhone SE, and they are mostly crap...

@Pixologie 2 месяца назад

Hm. . . I'm so sorry to hear this. I see the iPhone SE was first introduced in 2016. I am not sure how these older models function any longer. Options would include taking it in to the Apple Store for assistance or maybe upgrading to a new phone and getting the photos transferred over to hte new phone? Good luck. . . Mollie

@PokemonSushi69 26 дней назад

I think the biggest problem is the lighting cable, once I upgrade to iPhone 15 Pro with USB C that should be a lot easier.

@Pixologie 21 день назад

Having a good lightning cable is very important. Hoping this gets better for you! Cheers! Mollie