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Crisis: British Airways 38 ATC Audio 

StarTheAvgeek
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On January 18, 2008, Following an uneventful flight (BA38) from Beijing, China, the aircraft (G-YMMM, A Boeing 777) was established on an ILS approach to runway 27L at London Heathrow Airport, when at 600ft AGL, the autothrottle's request for a increase in trust on both engines failed. A few seconds later, both engines failed and the aircraft crash landed 1000ft short of the 27L threshold, barely missing the A30, a Major Road near LHR.
No one was injured.
TIMESTAMPS:
0:00 BA38 cleared to land
0:08 Normal Traffic
0:28 MAYDAY CALL
0:35 Crash Alarm
at 720 feet agl, the right engine of G-YMMM ceased responding to autothrottle commands for increased power and instead the power reduced to 1.03 Engine Pressure Ratio (EPR). Seven seconds later the left engine power reduced to 1.02 EPR. This reduction led to a loss of airspeed and the aircraft touching down some 330 m short of the paved surface of Runway 27L at London Heathrow. The investigation identified that the reduction in thrust was due to restricted fuel flow to both engines.
It was determined that this restriction occurred on the right engine at its FOHE. For the left engine, the investigation concluded that the restriction most likely occurred at its FOHE. However, due to limitations in available recorded data, it was not possible totally to eliminate the possibility of a restriction elsewhere in the fuel system, although the testing and data mining activity carried out for this investigation suggested that this was very unlikely. Further, the likelihood of a separate restriction mechanism occurring within seven seconds of that for the right engine was determined to be very low.
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source of audio: • BAW38 G YMMM B777 Cras...
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30 июн 2024

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Комментарии : 413   
@83newyorker
@83newyorker 11 месяцев назад
The controller is absolutely top notch, perfectly handled the situation, remained calm and advised everybody promptly (including the pilot because transmitting "evacuate" on frequency means it was not heard in the cabin - not that this situation would need an instruction to do so). Excellent job!
@StarTheAvgeek
@StarTheAvgeek 11 месяцев назад
Indeed he was excellent, thanks for watching!
@simonchurch.
@simonchurch. 10 месяцев назад
I was about to say the same thing. Being that calm and clear during an emergency and preventing potential further issues. My hat goes of to those men and woman that do that highly stressful job ⭐️
@planningto
@planningto 10 месяцев назад
I heard that the captain broadcast on both ATC and to the cabin at the same time deliberately so that ATC was aware that the evacuation was happening. No idea whether this is true myself.
@rych7852
@rych7852 10 месяцев назад
I heard this tape a few years ago and was amazed (and proud) of the job he did. I wonder if he ever got any official recognition for it?
@Neil_BT
@Neil_BT 10 месяцев назад
100%, all the training and drills will never replace the adrenaline rush of a real emergency, and the controller displayed exactly the kind of professionalism anyone would hope to aspire to. All the right information, concisely (so others could speak too), and clearly, and informing others in the chain so they could get on with their job too. Top team work all round. I remember being at work when the news came through.
@concise707
@concise707 10 месяцев назад
Note the complete absence of: "Say again?", "What was that?", "I'm sorry I didn't get that..." "He's crashed?????" Approach, Director and London Centre all at the top of their game too..Kudos guys and gals👏
@StarTheAvgeek
@StarTheAvgeek 10 месяцев назад
Professional all-round.
@randomwaffler
@randomwaffler 10 месяцев назад
the american (yank) atc would be full of that
@C0lon0
@C0lon0 9 месяцев назад
​@@randomwafflermost of misscommunication is due to interference on radio. Funny how this afect most the americans than anyone else.
@ac583
@ac583 Месяц назад
@@randomwaffler totally unnecessary. fuck you. the simple reality is that this incident was in full view of everybody involved.
@ac583
@ac583 Месяц назад
@@C0lon0 almost as if the usa had nearly as much air traffic as the rest of the world combined. oh wait, it does. wnkr.
@geoffreyhui830
@geoffreyhui830 11 месяцев назад
Lives saved by the Captain retracting flaps. Exceptional airmanship.
@StarTheAvgeek
@StarTheAvgeek 11 месяцев назад
Barely avoided the A1, and that last second flap decrease payed off for a less severe impact.
@Squalls_69
@Squalls_69 11 месяцев назад
@@StarTheAvgeek Heathrow is nowhere near the A1 😉
@StarTheAvgeek
@StarTheAvgeek 11 месяцев назад
Wait actually? 😭
@Squalls_69
@Squalls_69 11 месяцев назад
@@StarTheAvgeek Or the M1, its barely even within 1000ft of the M25. also, they're coming into land on 27L, the opposite end of the runway from the M25
@StarTheAvgeek
@StarTheAvgeek 11 месяцев назад
Ah now I see my mistake, I meant the M1.
@briggsquantum
@briggsquantum 10 месяцев назад
That audio should be used to demonstrate and teach proper voice procedure. Clear, succinct, fast, understandable, proper word choice - everything was totally professional. Very impressive work by all.
@danielbroadbridge886
@danielbroadbridge886 10 месяцев назад
Imagine if this had happened at JFK.
@lours6993
@lours6993 10 месяцев назад
They could absolutely teach JFK ATC a thing or two about professionalism and attitude.
@StarTheAvgeek
@StarTheAvgeek 10 месяцев назад
I read a few comments and someone that was in an ATC academy commented stating that, they do indeed use this ATC audio in training to teach procedure.
@rafarafina
@rafarafina 9 месяцев назад
Unlike in the USA, no radio standard phraseology in the FAA syllabus, hence you hear some cowboy crap in the airways and at times is difficult to get what ATC comes up with if you’re not from there.
@jetodessa5484
@jetodessa5484 4 месяца назад
The atc doesn't say medical problem is crashed, he says nature of of problem is crash
@bmused55
@bmused55 11 месяцев назад
You can hear the adrenaline induced wobble in the tower controller's voice after he watches the aircraft crash land and starts the emergency procedures. But holds his cool and gets the job done. I hope he got a stiff drink and a pat on the back for that shift. Exceptional professionalism, from all involved.
@StarTheAvgeek
@StarTheAvgeek 11 месяцев назад
Professionalism at its finest.
@MattDinnery
@MattDinnery 10 месяцев назад
Anyone who works emergency comms knows that feeling - it's the "oh shit, here we go" feeling - followed by a lot of memory items to run the process, rapid actioning to prevent your incident getting worse, reading your action card once it's waved under your nose, and then finally sitting back down and taking a drink of tea as everyone is on scene and you can wait for an update...
@richardmartin8998
@richardmartin8998 2 месяца назад
@@MattDinnery you forgot the part where you start replaying events and trying to work out where your screwup caused the incident. That's always the worst part: the "Did I cause this when I (insert here)? Am I the guy to blame?" That part usually comes along in the part where you get a quiet moment.
@Moose6340
@Moose6340 Месяц назад
Some of the best ATC you will ever hear. That tower controller was obviously shaken as you can hear in his voice (who wouldn't be?) but his absolute professionalism and skill reigned in this situation. Listening to him juggle two planes (Qatari 011 and Speedbird 479), communicate with the ground units, AND pass info quickly and accurately to the approach controller...brilliant.
@JaidenJimenez86
@JaidenJimenez86 10 месяцев назад
This is absolute perfection. Everything is so well organized, executed - there's no confusion, nobody is stepping over each other, all instructions are clear and precise, and all organized in double-quick time...
@christiaantinga
@christiaantinga 10 месяцев назад
Respect!
@JohnSmith-pw7ri
@JohnSmith-pw7ri 3 месяца назад
I dunno, there’s quite a bit of human error going on too. Captain transmits a PA over ATC and gives the wrong call sign when making his mayday call, for example.
@TheGadgetbadger
@TheGadgetbadger 2 месяца назад
@@JohnSmith-pw7ri I’m sorry are you broken. Next time you are in control of a 777 falling out the sky loaded full of people over a populated area I’ll see if you accidentally forgot the number 38 because you were so focused on unbelievably good decision making and piloting skill.
@ashwilliams999
@ashwilliams999 10 месяцев назад
One serious bunch of professionals there - all of them got on and did their job, no hesitation. Seriously impressive
@auwz66
@auwz66 10 месяцев назад
For anyone interested "Speed Bird 95" is the simulator call sign. Amazing how the human brain works and shows the training is so good these days there was zero deviation straight by the numbers by the captain.
@StarTheAvgeek
@StarTheAvgeek 10 месяцев назад
Ah how interesting! I was wondering why "95" was said when the Mayday call occured.
@TheTivec
@TheTivec 10 месяцев назад
Actually curious what you mean with “simulator call sign” here. They’ve been referred to by callsign all way through why would they suddenly use another?
@auwz66
@auwz66 10 месяцев назад
@@TheTivec The flights call sign was Speed Bird 38. So whenever the captain communicated with the tower you would use your call sign - in this case Speed Bird 38. However in the MAYDAY MAYDAY MAYDAY call he says NINE FIVE... which is wrong, you can hear in his voice the slight hesitation as he says it. He said 95 because its the generic call sign used in the simulator. So the pilot reverted to his training. It wasn't a problem, if anything it shows he is going through the steps of the process in the right order. ATC knew who he was and of course had a visual so it was not a problem. I wasn't trying to point out any errors the captain made - because he saved everyone on that day, but more just a little bit of trivia and some people might wonder why he said 95 and not 38. HTH.
@TheTivec
@TheTivec 10 месяцев назад
@@auwz66 I see, that makes sense. Reverting to training probably saved lives that day.
@Tortex88
@Tortex88 10 месяцев назад
I don't want to be 'that guy'.. And believe me I wish it were true, but it was actually the call sign of the previous flight he crewed on, not the training call sign.
@carbonking53
@carbonking53 11 месяцев назад
Clear communication with a sense of urgency but without panic.
@user-bx6tm1rc7p
@user-bx6tm1rc7p 10 месяцев назад
I was BBC deployments editor that day and scrambled our newscopter… The pictures went live into the one o’clock news and round the world to our news partners and affiliates - thanks to the professionalism of ATC and the helicopter team.
@StarTheAvgeek
@StarTheAvgeek 10 месяцев назад
Ah thats interesting! I've seen the BBC coverage of the BA38 incident a few times.
@monsieurchevrebois9811
@monsieurchevrebois9811 10 месяцев назад
Exceptional. Some very high standards in both the tower and all aircraft, including the crew of the Heathrow Gliding Club's first event. I have been fortunate to visit the old tower and was amazed at how young the controllers were. The calmness was astonishing. Pilots do say that the UK has the best ATC in the world and I have to agree.
@robs720
@robs720 9 месяцев назад
i do hear that a lot too - that UK ATC is the best. Never knew why people said that until this video. wow.
@SimonJMarton
@SimonJMarton 10 месяцев назад
Thanks for posting this! It still gives me the shivers. I worked with Pete (Captain) on my first flight for BA mainline on a 777 to LAS in 2011. He told me about his book (Thirty Seconds to Impact) as we traversed Greenland en route to the USA. He's a friendly and well-mannered chap- the perfect pilot as he was named. I could have sat and chatted to him for another hour quite happily but my crew were already wondering were their senior was....The Reluctant Air Steward.
@StarTheAvgeek
@StarTheAvgeek 10 месяцев назад
Ah how wonderful of an experience that must've been. Is Pete still flying nowadays?
@SimonJMarton
@SimonJMarton 10 месяцев назад
@@StarTheAvgeek yes as far as I know still flying in the left hand seat on Triples for BA. That point of meeting/ working with him I chronicled in my first book, and funnily enough mentioned it in my second too!😁
@daftvader4218
@daftvader4218 10 месяцев назад
Did he mention that NO pilot ACTUALLY FLEW THE PLANE...
@daftvader4218
@daftvader4218 10 месяцев назад
Did he mention that NO pilot ACTUALLY FLEW THE PLANE...
@prh47bridge
@prh47bridge 10 месяцев назад
@@daftvader4218 Probably not because that is not true.
@Joep1601
@Joep1601 10 месяцев назад
My Dad was working at the old air traffic control tower the day this happened. He took me into his work (as it was a half term and i was 7 at the time) and I've got a photo of me on the balcony of the control tower with the aircraft being lifted by cranes in the background. Long story short im now about 2 weeks away from finishing my masters degree in aerospace engineering. I still look back at this incident as one of the main things that got me intrested in aviation as a kid and i still have the newspapers that my parents got about it.
@thomasm1964
@thomasm1964 10 месяцев назад
So, so different to US ATC in similar situations. Absolute minimum of chatter. Barely a wasted word between all of them. Excellent job.
@easyJet_captain
@easyJet_captain 10 месяцев назад
Controller handled this situation like a boss. Remained calm and directing everything perfectly. Good Job
@David-lb4te
@David-lb4te 11 месяцев назад
First hull loss, and subsequent investigation identified a fuel/heating design fault. No crew error.
@bmused55
@bmused55 11 месяцев назад
It was the fuel/oil heat exchanger I believe. Something to so with the channel rods sitting proud of the surface, allowing ice build up.
@starpawsy
@starpawsy 10 месяцев назад
@@bmused55 Yes. With the channel rods standing proud, the heat from the oil did not get to them, so they remained at below freezint point. THerefore, when there was a surge of freezing cold fuel going through the heat exchanger as he powered up the engines for landing, the fuel froze on the rods and thus blocked the heat exchanger completely. This starved the engine of fuel and it therefore couldnt power up.
@michaelbujaki2462
@michaelbujaki2462 Месяц назад
@@starpawsy Close. It was water in the fuel that froze. The jet fuel itself doesn't freeze above -70C, but there are small amounts of water in the fuel that freeze at 0C.
@starpawsy
@starpawsy Месяц назад
@@michaelbujaki2462 Close enough for me LOL .
@Fomites
@Fomites 10 месяцев назад
Australian pilot here. I love British ATC (and Australian for that matter) especially when compared to the US where mumbling, excess verbal speed, slang and non-standard terminology seems to be almost the norm as well as intolerance to pilots whose first language is not English.
@krashd
@krashd 10 месяцев назад
I've noticed that, it's occasionally tricky for a non-American to pick up the nuances of a strong Brooklyn or Boston accent so why does the FAA (or who ever is in charge of US airports) think it is acceptable for pilots from Egypt or Singapore or wherever to have to put up with the extra workload of deciphering what passes for acceptable radio language over there. If anything it should be considered an embarrassment that ATC in non-English speaking nations often speak clearer English than a country where English is the main spoken language.
@artrandy
@artrandy 9 месяцев назад
Ah yes, Kennedy Steve comes to mind. He would have lifted other pilot's spirits with a bit of self satisfied abuse, mainly at the expense of foreign aircrew, and communicated life or death instructions to the aircraft in NY slang, only suitable for ordering a pastrami sandwich or something when in a hurry. And his groupies on YT would love him for it........
@alexandermills2330
@alexandermills2330 9 месяцев назад
I don’t know much about ATC, but that sounded like some of the most professional comms I’ve ever heard
@Bobrogers99
@Bobrogers99 10 месяцев назад
An airport as busy as Heathrow needs top-notch ATCs, and this one filled the bill. Crisp, clear, professionally done.
@peteconrad2077
@peteconrad2077 4 месяца назад
I spent a day with the NATS trainers a good few years ago now. They said that the top candidates are marked for Heathrow. Interestingly he said they have to take new controllers who know no different, because once live worked elsewhere for any time the intensity of Heathrow is so alien you can never adapt. You have to start and make that all you know.
@royfearn4345
@royfearn4345 10 месяцев назад
My word, THAT was a busy ten minutes in Heathrow control. Everything was so calm and dignified (including the 777 crew that made the amazing dead-stick approach.) Very well done to all concerned!
@wearside04
@wearside04 11 месяцев назад
I met the captain of that flight on a Malaga trip a few years ago a real nice guy.if you get a chance to read his book it a excellent read himself and his family went through a hell of a lot
@StarTheAvgeek
@StarTheAvgeek 11 месяцев назад
That must've been quite the experience!
@peteconrad2077
@peteconrad2077 10 месяцев назад
Was he off on holiday?
@cypher686
@cypher686 3 месяца назад
Lhr ATC are just the absolute cream of the crop. Such a pleasure to listen to such professionals
@jason41a
@jason41a 10 месяцев назад
stellar performance by the ATC
@comet1062
@comet1062 10 месяцев назад
This is unbelievably professional work from the controllers. Makes me proud to be British.
@simonr-vp4if
@simonr-vp4if 10 месяцев назад
Let's all play "misplaced British pride bingo"! Now we just need the phrase "stiff upper lip", an embarrassing reference to the war, and something about tea. 🤣
@StarTheAvgeek
@StarTheAvgeek 10 месяцев назад
I can't relate, not sure if I should be proud to be Canadian 😅
@peteconrad2077
@peteconrad2077 10 месяцев назад
@@simonr-vp4ifI can only assume you come from somewhere where you have nothing to be proud of.
@vikki8699
@vikki8699 Месяц назад
@@simonr-vp4if Don't forget to say, ta! 🤣
@bjorn2625
@bjorn2625 11 месяцев назад
What a bunch of absolute professionals!
@StarTheAvgeek
@StarTheAvgeek 10 месяцев назад
I am very sorry for this incorrect transcript guys Lads so.. after examining this piece of audio again, (quite slowed), Indeed once slowed it seems like Greg said "nature of problem" instead of "medical problem", as I stated The only thing is, he said it so fast that many of us couldn't depict it. Jeez, lay off on the aggressiveness and hate lads. I'll make a corrected version in a few months ..... perhaps on January 18 2024.
@adrianwapcaplet8437
@adrianwapcaplet8437 10 месяцев назад
Absolutely phenomenal job under pressure by the tower controller. Hope that was reviewed and shared as a shining example of how to respond in an emergency.
@ScaledNotesMusic
@ScaledNotesMusic 10 месяцев назад
I've heard other UK controllers say that they use this as a demo of correct prodceedure in training. No better way to learn than hearing it done for real.
@finnleithomczyk5292
@finnleithomczyk5292 10 месяцев назад
Controller was absolutely phenomenal, to the point where I was contemplating if this was sped up or something because of the controller's sheer efficiency.
@MattDinnery
@MattDinnery 10 месяцев назад
That's pretty much the speed you'd expect an incident controller to be operating at!
@stu359
@stu359 10 месяцев назад
This is so British too! The guys in ATC referring to each other as Sir, and saying ta at the end of the calls. Makes you proud to be British!
@simonr-vp4if
@simonr-vp4if 10 месяцев назад
This kind of comment makes me cringe to be British.
@peteconrad2077
@peteconrad2077 4 месяца назад
@@simonr-vp4ifwhatever
@jetaerobatics
@jetaerobatics 10 месяцев назад
Very professionally handled by the controller. Well done that man!
@MandoMonge
@MandoMonge 6 месяцев назад
Never ceases to amaze me how the controller was able to transmit quick, to the point and understandable instructions on the landline to everybody. Hats off
@zappababe8577
@zappababe8577 9 месяцев назад
Nice to know that everyone survived. Nice to hear "Ta" instead of "Thank you" from the ATCs, I think they were a bit stressed, which is understandable.
@vigi86
@vigi86 8 месяцев назад
That was intense. Thanks for the upload ❤
@thomasdot7380
@thomasdot7380 10 месяцев назад
Everytime this accident recording comes up again, I can only give biggest kuddos to this controller. Textbook example of how it should be done.
@gtpyyz
@gtpyyz 11 месяцев назад
Amazing video, thank you and thumbs up! love the comms.
@StarTheAvgeek
@StarTheAvgeek 11 месяцев назад
Thanks for your support mate!
@andrefearon2904
@andrefearon2904 11 месяцев назад
Absolute professionalism at its finest!
@StarTheAvgeek
@StarTheAvgeek 11 месяцев назад
Indeed!
@michaeljackson2838
@michaeljackson2838 10 месяцев назад
That is what training is all about. As a Flight Service Officer in Australia for nearly 20 years, I had 3 Maydays (and several Pans) and each one felt like it was an automatic response. This is a brilliant display of how to do it correctly.
@geoffroberts1126
@geoffroberts1126 10 месяцев назад
What course? (FSO 39, mostly Sydney and Leigh Creek)
@michaeljackson2838
@michaeljackson2838 10 месяцев назад
@@geoffroberts1126 FSO 36. I remember you Geoff. I left in 82 for ADTC, and then Darwin and Adelaide before taking the money and running.
@geoffroberts1126
@geoffroberts1126 10 месяцев назад
@@michaeljackson2838 Ok, I remember you now. Small world. I baled when they closed AALC at the height of the 'cost effective safety' thing. Went back to my home town and got back into electronics and later IT. Still doing both though I'm on the Age Pension myself now. And I agree about it being automatic almost, had a couple myself (one at LC) and didn't have to think about it til it was over. No such thing as too much training.
@michaeljackson2838
@michaeljackson2838 10 месяцев назад
@@geoffroberts1126 Once an FSO always, as they say. We have a 6 monthly reunion dinner in Adelaide attended by about 20 give or take. The stories are the same each time but just get better🤣🤣
@geoffroberts1126
@geoffroberts1126 10 месяцев назад
@@michaeljackson2838 Really? I'll have to try and make one, I'm in Port Pirie.
@arihirsch5761
@arihirsch5761 10 месяцев назад
It's incredible how amazing the ATC was, perfectly executed!
@DannyB497
@DannyB497 10 месяцев назад
Wow hats off to the pilot and ATC! Amazing job.
@daniwalmsley611
@daniwalmsley611 10 месяцев назад
Very well done by the ATC, he gave clear concise instructions and didn't waste anytime, whilst the "tah" added no information it was a very clearway to mark the end of message and be polite/considerate
@manneroo
@manneroo 5 месяцев назад
Wow! Thaks for uploading. So professional!
@Gouto-
@Gouto- 10 месяцев назад
Fantastic Video and Great Work on Editing and Putting this Together, Well done!! :)
@StarTheAvgeek
@StarTheAvgeek 10 месяцев назад
Thank you very much!
@ianbriggs3388
@ianbriggs3388 10 месяцев назад
Makes you proud to hear such professionalism.
@abdulmismail
@abdulmismail 10 месяцев назад
Fantastic RT by Tower. Controlling aircraft, emergency vehicles, inbound aircraft and approach.
@aerodaan
@aerodaan 10 месяцев назад
I love the professional and efficient use of ATC in LHR.
@Weak1987
@Weak1987 10 месяцев назад
Damn... like 45 seconds from the crash and fire team is already reporting the situation on the field.
@SenorCrazylegs
@SenorCrazylegs 5 месяцев назад
British controllers, particularly at Heathrow, are the best on the planet hands down.
@philippienaar2065
@philippienaar2065 10 месяцев назад
Just perfection in handling a crisis. Well done ATC.
@Tangeriine
@Tangeriine 9 месяцев назад
Hats off to the control... no messin about. Bravo sir.,👍
@Waxer72ndVFW
@Waxer72ndVFW 10 месяцев назад
Truly impressive professionalism
@irnbrukidsm
@irnbrukidsm 10 месяцев назад
Pure professionalism by all involved
@Itaviation
@Itaviation 11 месяцев назад
Nice video!!!
@StarTheAvgeek
@StarTheAvgeek 11 месяцев назад
Thanks!
@Kaitlyn-gm1sx
@Kaitlyn-gm1sx 8 месяцев назад
awesome vid mo
@StarTheAvgeek
@StarTheAvgeek 8 месяцев назад
Thanks bro
@InForTheLonghaul
@InForTheLonghaul 10 месяцев назад
Jeez that went so much faster than I'd ever imagined
@joshboii9659
@joshboii9659 10 месяцев назад
Props to the atc for staying calm with something like this.
@BloxyGamezAV
@BloxyGamezAV 9 месяцев назад
It's really crazy how it all happened
@GT-Chris
@GT-Chris 10 месяцев назад
That air traffic controller did an amazing job handling and managing that crisis.
@peteredan7352
@peteredan7352 10 месяцев назад
Most travellers don't realise that at all major airports the airport crash rescue service have their own tower where a firefighter will be monitoring all landings and take off like the ATC staff. It is likely that the fire crews were on their way out the door as the crash alarm was sounding. Controller did a great job, calm, clear and concise throughout.
@speedonz
@speedonz 10 месяцев назад
They would be monitoring tower so would go on the Mayday call.
@evanscm3
@evanscm3 11 месяцев назад
Thirty Seconds to Impact is an excellent book about this event written by Peter Burkill the captain
@StarTheAvgeek
@StarTheAvgeek 11 месяцев назад
I've seen the book, its quite interesting and well written.
@Haxenhans
@Haxenhans 10 месяцев назад
„Thirty seconds to impact“ - a very good read by the Captain of BA38
@EvilPumpkinPlays
@EvilPumpkinPlays 10 месяцев назад
i like that the ATC had everything under control
@timlc
@timlc 5 месяцев назад
I never tire of listening to this. The professionalism of the controller was first class. Would love to have known if shuttle 7 whiskey managed to switch ok
@JackB_Music
@JackB_Music 9 месяцев назад
Fire team response was rapid. Nice work
@StarTheAvgeek
@StarTheAvgeek 9 месяцев назад
Indeed it was.
@LeylandFiveTen
@LeylandFiveTen 10 месяцев назад
It gives immense confidence that when that once in a career incident occurs every single person involved steps up and deals with the problem with top drawer professionalism. BA and LHR at the absolute top of their game.
@capnskiddies
@capnskiddies 10 месяцев назад
You absolutely cannot beat well trained, experienced staff. It is second to none. It's not cheap, but when you've an incident and everyone responds like this, it shows the value of the staff, the experience and the training.
@JoeFoster
@JoeFoster 10 месяцев назад
What an amazing job that controller did given virtually zero time. Bravo
@66Viscount
@66Viscount 9 месяцев назад
Brilliant ATC
@TheAngmarwitch
@TheAngmarwitch 2 месяца назад
That was an excellent response by the ground crews and ATC at one of the busiest airports in Europe, if not the world.
@DrivingLessonsnet
@DrivingLessonsnet 10 месяцев назад
Wow, thanks for sharing this. 2 things stood out for me: 1) utter professionalism from all involved 2) just how quickly the flight went from a normal sounding approach to Mayday and crash! So little time to react and so few options left. Outstanding piece of audio.
@montyzumazoom1337
@montyzumazoom1337 10 месяцев назад
Very professional all round.
@emiliosani9924
@emiliosani9924 11 месяцев назад
And ATC must have done an excellent job afterwards as I landed just about one hour later coming from Seoul ICN (and had even avoided last step climb exactly because of fuel temperature), and had just a few more holdings more tha usual but didn't have to go to alternate
@StarTheAvgeek
@StarTheAvgeek 11 месяцев назад
Interesting.
@eddjordan2399
@eddjordan2399 10 месяцев назад
the best of the best. amazing skill by all.
@bobbycromwell3881
@bobbycromwell3881 9 месяцев назад
Amazing ATC brilliant job Coll as a cumumber
@jackpayne5101
@jackpayne5101 10 месяцев назад
This is the one where ice had built up in the fuel line so when the pilot wanted an increase in fuel he couldn't get it, the suspect had left the scene the problem was thankfully quickly remedied.
@stevenrix7024
@stevenrix7024 10 месяцев назад
I think there was an Air Crash Investigation episode on this. Increase in power dislodged some ice which caused a blockage…
@StarTheAvgeek
@StarTheAvgeek 10 месяцев назад
There was an Air Crash Investigstion episode on this incident. S10 E2 "The Heathrow Enigma"
@teemuuusi-esko6280
@teemuuusi-esko6280 10 месяцев назад
I just saw that episode of ACI. It took quite a while before they found out what happened. At least one Delta 777 had experienced the problem but got around it by reducing thrust for a moment, an option they had at >11000m that the crew on BA38 didn't have. 2:40
@Rob_Evs
@Rob_Evs 10 месяцев назад
Brilliant people we'll trained. Thank you for being you
@matthendricks9666
@matthendricks9666 10 месяцев назад
Even years later you could see those trenches dug by those 2 engines in front of 27L.
@45cab
@45cab 10 месяцев назад
Sorry for the incident,the atc and fire brigade were top notch
@lugash4
@lugash4 10 месяцев назад
We are so professional so organised.... comms to approach control and to emergency vehicles and to aircraft on approach
@stephenhenley7452
@stephenhenley7452 10 месяцев назад
If that controller is ever in the bar with me, he drinks for free! Well done, chap!!! Pinnacle of performance!
@andyowens5494
@andyowens5494 10 месяцев назад
Great comms from controllers (and everyone else too). Comparable with the NY controller who was working the Sully one. MANY controllers, the world over, are excellent and keep us alive every day.
@PLANEMANIA747
@PLANEMANIA747 11 месяцев назад
Good video😍
@StarTheAvgeek
@StarTheAvgeek 11 месяцев назад
Thanks!
@PatrickBijvoet
@PatrickBijvoet 10 месяцев назад
The captain wrote a book about this crash. I can repeat what others are saying, ATC is top! Update: The book is calles Thirty seconds to impact.
@adrianatkins3128
@adrianatkins3128 10 месяцев назад
Yet again, no one has mentioned cabin crew. The people who quickly and efficiently evacuated the aircraft. Not just glorified waiters/waitresses as everyone always thinks. Primary duty is always safety
@imboredashell.
@imboredashell. 10 месяцев назад
Pilots deserve the raise at that moment. landing an aircraft with passengers there with 2 engine failure is the the worst situation a pilot would ever experience
@StarTheAvgeek
@StarTheAvgeek 10 месяцев назад
I don't see cabin crew that way, maybe because I've had great interactions with cabin and flight crew in the past. it depends on person But yeah, cabin crew did do a sensational job at deplaining the aircraft.
@peteconrad2077
@peteconrad2077 4 месяца назад
Both teams on board did an amazing job. 👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼 (From a former cabin crew member, now long haul captain)
@neil5006
@neil5006 10 месяцев назад
Amazing 👍
@StarTheAvgeek
@StarTheAvgeek 10 месяцев назад
Thank you!
@CarstenBauer
@CarstenBauer 10 месяцев назад
Very scary hearing this, even though it was 15 years ago..
@connorcon3386
@connorcon3386 10 месяцев назад
If you listen carefully at 0:28 seconds you can hear the ground proximity warning (Pull up) sounding off in the cockpit. Terrifying.
@davidgraham7932
@davidgraham7932 10 месяцев назад
Incredible work by all involved. Amazing work from that controller to manage that situation. A safe pair of hands. Anyone know who he is?
@PCEngineer2007uk
@PCEngineer2007uk 10 месяцев назад
Greg Kemp. A very good controller. 👍
@craigturpin8570
@craigturpin8570 10 месяцев назад
Wow that controller is amazing
@StarTheAvgeek
@StarTheAvgeek 10 месяцев назад
Indeed, he is!
@avyia6372
@avyia6372 11 месяцев назад
Nice load!
@StarTheAvgeek
@StarTheAvgeek 11 месяцев назад
Thanks!
@snowsnoot
@snowsnoot 10 месяцев назад
JOLLY GOOD SHOW CHAPS!
@donsland1610
@donsland1610 2 месяца назад
How nice to hear ATC manage a critical situation so professionally. Not a single "say again", "are you declaring and emergency?" "say fuel remaining and souls on board" and all the other crap that we hear in the USA.
@paulknightley
@paulknightley 11 месяцев назад
Impressive handling…that’s what training is for…just one comment about the description…the M1 motorway doesn’t go near LHR…the road would be the A30 for 27L
@StarTheAvgeek
@StarTheAvgeek 11 месяцев назад
Oh thanks for the correction mate!
@paulknightley
@paulknightley 11 месяцев назад
@@StarTheAvgeek no probs!
@garethdyos8018
@garethdyos8018 10 месяцев назад
Very professional. Well done to all involved.
@qyaqoob2633
@qyaqoob2633 10 месяцев назад
i remmeber this crash becaue i wa on the Qatari 011 flight behind it, it was terrifying because we didn't know what was going on and the captain said nothing until we landed in Gatwixk over an hour later.
@TheFab905
@TheFab905 10 месяцев назад
Perfect job by the ATC controller. In less than 1 second has managed the meeting point of the first responders.
@TomCook1993
@TomCook1993 10 месяцев назад
Controller earned his keep that day well done
@theHDRflightdeck
@theHDRflightdeck 10 месяцев назад
ATC MASTERCLASS
@StarTheAvgeek
@StarTheAvgeek 10 месяцев назад
Indeed!
@JackB_Music
@JackB_Music 9 месяцев назад
What’s the rumbling sound when the crash announcement starts?
@StarTheAvgeek
@StarTheAvgeek 9 месяцев назад
It was the Crash Alarm, its a Alarm that sounds in the Fire Department / Landline systems, that triggers a Fire response to be initiated.
@MaxBeckett
@MaxBeckett 10 месяцев назад
0:50 the subtitles should say “nature of problem” not “medical problem”. I believe this same error is made in another older video subtitling the accident on RU-vid…
@StarTheAvgeek
@StarTheAvgeek 10 месяцев назад
Oh fr? Thats just what I've heard in many versions and what I kind of depicted.
@TheBluBalls
@TheBluBalls 9 месяцев назад
Alright ta is the most British roger out ever.
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