I have seen many explanation for Customer Journey mapping, but this one seems to be the one that simply transfer the knowledge to the viewers more effectively. Thank you!
May I ask what would be a good tool that you recemmond to map the user's journey when he or she does usability testing of a redesigned website, for example?
you all prolly dont care but does anybody know a method to log back into an instagram account? I somehow forgot the password. I would love any help you can offer me
@Keith Landyn Thanks so much for your reply. I found the site on google and Im in the hacking process atm. Seems to take a while so I will get back to you later when my account password hopefully is recovered.
based on my experience...actually no, since they're on different phase. In my case it's sometimes dangerous (at certain point depending your basic mindset) if you try to tunnel focus your perception that you get from CJM and use them to form your bias in user testing time, hence your user testing would be just to confirm what you want to confirm instead of make it pretty open
