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No video :(
Customer Journey Map Workshop
PlaybookUX
Подписаться 26 тыс.
Просмотров 293 тыс.
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Опубликовано:
5 сен 2024
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Комментарии :
49
@jarrod_ward
4 года назад
This is a great video: clear, visually interesting, and well narrated. A+
@Dolax2000
4 года назад
S+
@marmelaki
2 года назад
Yes, but at the very end the right part of the screen is covered by other promotional videos and we can't see what's been shown- this is bad UX 🙂
@samuelekanem1596
Год назад
One of the best so far! thank you!
@PlaybookUX
Год назад
Thank you!! Happy researching!
@snehsolanki8849
4 года назад
This is bestest video I've watched on customer journey map! So nicely done and well articulated!! Keep up the awesomeness guys!
@PlaybookUX
4 года назад
Thank you, Sneh! We appreciate it!!
@christopherdounis6729
4 года назад
Glad I found this channel. Great content, keep going!
@PlaybookUX
4 года назад
Happy to hear our content is helpful! We are always open to suggestions on future video requests. Feel free to give us a shout!
@gio963
5 лет назад
Thank you! This is a great tutorial on customer journey mapping
@PlaybookUX
4 года назад
:)
@captainmunch13
2 года назад
THANK YOU SO MUCH
@HarishKumar-ly4hs
3 года назад
it would be great if you would have given an example in this learning. Also I feel emotions part was missing in grid
@akiratsukamoto_
5 лет назад
Really nice video! Thank u
@PlaybookUX
4 года назад
Thanks, Akira! Always great to hear :)
@KiranVarri
Год назад
One of the BEST & Finest 🤩👌
@chukaosemeka3018
2 года назад
at 1:24 you discussing doing research. Research into what? The product, User, Weather? What exactly?
@Papikristo
Год назад
Great video but no template in the description as mentioned. Please update. Thanks
@eugenek777
2 года назад
thank you for the video, but could you please also provide an info how the workshop is conducted in details?
@jadeitewu
4 года назад
How does customer journey map integrate with the 5 stages of design thinking? Do I do mapping after Empathy? During Ideation? Protoyping?
@PlaybookUX
3 года назад
Great question! We are creating a video on design thinking soon!
@Krusht2000
3 года назад
I don't see the downloadable Customer Journey Map.
@chukaosemeka3018
Год назад
Too many lies they told 1) No customer journey map 00:20 2) No video about other journey maps 01:15
@thisguythatguy123
3 года назад
Question for you. What is the difference between a Journey Map and an Experience Map? Can they be combined?
@baolevu833
Год назад
I think Journey Map included Experience Map. You can see their feelings, thinking, emotions, doing,... These things are Experience.
@joaquinlds
2 года назад
Thanks for a clear video
@Chosenusinhim
2 года назад
Great Video!
@ankitashinde874
Год назад
Would this idea or all the pointers mentioned in the video work for CEOs or management-level people in terms of sales meetings journey mapping?
@thinkingaloud7925
2 года назад
customer jounrey maps change with every product right?
@spectre3492
3 года назад
Great video, very informative
@princebabu6500
3 года назад
Great video...but i have a doubt ...how will we know the whole customer journey in the initial stage itself
@victorterhemba4650
2 года назад
Through research, I guess
@shaileshtate8992
Год назад
Is Journey Map, Experience map, and Event map are all same. Same nomenclature given to same concept. please confirm.
@hero000ooo
4 года назад
Great channel! You earned a subscriber
@PlaybookUX
4 года назад
Toàn Đoàn thank you!!
@newcastledigitalmarketing
Год назад
I am not able to see the link for a downloable customer journey map ?
@UXlearning-wh1dx
5 лет назад
Really helpful video!
@dedewsdsdsd1398
4 года назад
Is CJM the same as the customer exploration map?
@MaDragon7
2 года назад
good. would be better if you add a simple example
@MrUtoobee
4 года назад
Does CJM allow designers to cut down on real user testing time?
@polygeek5287
Год назад
I like your videos, would you help me to guide how can i create videos like this? It would be great help , thanks!
@bharathhardikar
4 года назад
Very nice information.. y only 1.7 k subs
@PlaybookUX
4 года назад
Bharath Hardikar working on it! 😀
@dniliveact
4 года назад
💯
@dhwani8890
Год назад
coursera bought me here
@chieduagain
Год назад
which course?
@sohanrajtelisara6248
2 года назад
とうございます」、
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