No video :(

Customer Service Jobs from Home: What You Need to Know

Подписаться 35 тыс.

Просмотров 57 тыс.

50% 1

Wondering who's hiring for work-at-home TODAY? Stop by theworkathomewife.com/work-fr.... But, act fast! These slots may fill up quickly.
What you need to know about customer service jobs from home theworkathomewife.com/custome....
Customer service jobs are some of the most readily available gigs in the work-at-home world. But, what do you need to get started? Who hires for these positions? What can you expect to get paid?
In today’s video, we are discussing those things and so much more.
Get my free 7-day series on finding work at home at theworkathomewife.com/finding....
For more work-at-home ideas, follow me on:
Facebook - / theworkathomewife
RU-vid - / angienelson
See my work-at-home recommendations on Amazon: www.amazon.com/shop/angienelson
Video Link: • Customer Service Jobs ...
DISCLAIMER: This video and description may contain affiliate links, which means that if you click on one of the product links and sign up or make a purchase, I may receive a small commission. This is at no additional cost to you. Regardless, I only recommend products and services I truly feel would be a benefit to you.

Опубликовано:

24 фев 2018

Ссылка:

Скачать:

Готовим ссылку...

Добавить в:

Мой плейлист

Посмотреть позже

Комментарии : 118

@Kodu-df9fl Год назад

I had a customer service remote job. The training was 2wks. Oh boy i was in for a huge surprise. I was hired as a remote customer service rep. But all the training was about billing. They first said that we're going to get paid 17 for being Bilingual. Then it got bumped down to $14 because $17 is only for night workers. I still stayed only because it was remote. Then I find out we get inbound calls that we do not answer ourselves. Meaning we are already on the line when a customer calls. And we'd have to be very close to our computers the whole 8hr shift. Since when a customer calls we have to asap look up their info on the computer. Which left me for no time to make dinner or anything. I worked the 930 to 6pm. Kept getting back to back calls. On top of everything we were supposed to document each call when we're done and had a certain wrap up time to go by. It just felt like being chained to the computer for 8hrs a day. So please beware before taking these remote jobs.

@menasharkawi2616 Год назад

Thank you for sharing, I would like to try working from home, Can you please tell me what was the company name or the Website?

@Kodu-df9fl Год назад

@@menasharkawi2616 It was called iqor.

@Lulusvideos1 16 дней назад

I’m in a job like that now. I originally applied for another position and was recruited for customer service, and I was advised I would be able to transfer after 6 months to another position. After 1 1/2 years, I expressed interest to my manager in transferring to accounting which is my background, and I was quickly shut down and advised that my job is in customer service, and they would not make it easy for me to transfer! So basically I’m stuck in this position with no chance of ever transferring. I feel so isolated, take call after call, deal with irate customers all day, and all that negative energy is in my home. I definitely am chained to my desk and even have to report bathroom breaks as every minute is accounted for, I’ve never been so micromanaged in my life. I’m sticking it out for a few more months and will be resigning as soon as I’m able to.

@gregb3443 2 года назад

Thank you for the tips and sources.

@daughterofzion5903 6 лет назад

I am soooo glad I found your channel!!!! I have a child with autism and recently moved. I have 2 months looking for a job but can’t find anything to work from home. I am excited that I found your channel you are a life saver!!!!😁☺️😘

@AngieNelson 6 лет назад

Welcome, Cici! Make sure you subscribe to the channel as new videos will be added soon.

@divyadivi4753 3 года назад

Hi can you help me out with it

@kimberlypayne-brown2820 5 лет назад

Love it! Thank you so much!!

@JLMBLUUxSMSREDD 4 года назад

thanks for this info! It help inspire me to want to take the first steps to try work at home Jobs :-)

@2ndChanceCrafting 5 лет назад

Thanks for tips, I was hired for ttec (formally tele tech). Getting your foot in the door so I can have "at home experience" was why I took this job. It is my catapult.

@AngieNelson 5 лет назад

Congrats, Robin!

@2ndChanceCrafting 5 лет назад

Do you have any vids on how to go about your work day, anything about difficult customers?

@AngieNelson 5 лет назад

I'll write that on my list for an upcoming post. In the interim, here are some great posts on dealing with difficult customers: blog.hubspot.com/service/how-to-deal-with-difficult-customers www.monster.com/career-advice/article/how-to-deal-with-difficult-customers

@lynnettecarlson2226 4 года назад

That is where I am going to apply to!!

@ChatiseE 3 года назад

@@2ndChanceCrafting How was it at ttec? I just got hired there as well

@fatimakante1118 2 года назад

Thank you for your advices!

@Thundergrom 4 года назад

Dog is barking) so we know you’re at home :)

@devinbrines 4 года назад

It would be great to hear you talk about what working these jobs is actually like.. What is the interface like when you are working? What are the expectations for how many people you are able to interact with during a given amount of time? Is it stressful? How much oversight is there from supervisors? Are people pretty friendly, or can it be stressful dealing with people, even on live chat? I would love to get a better sense of what the actual experience is like.

@AngieNelson 4 года назад

Hi, Devin. It can vary a lot, not only from company to company, but also from project to project. And, even, person to person. I, for one, love sales positions - even outbound telemarketing. However, I know many people don't like it at all. Customer service isn't my cup of tea as it usually involves a problem or complaint. But, I know a lot of people love the challenge of solving those problems. Seasonal positions can often be more busy and rushed, but almost every industry experiences some type of seasonal ebb and flow. As you can see, there usually isn't a cut and dry experience. And opinions are just that, opinions. What's stressful to one may not be to another.

@devinbrines 4 года назад

Hi, thanks for your reply. I should’ve been more specific.. I’m considering looking specifically for live chat customer service jobs. Would that affect what you said in your comment? Thank you so much

@jenniferwiilis5267 5 лет назад

Thank u so informative

@courtneyduncan6106 3 года назад

I got work from home 24.50 per hour 3 weeks vacation, full benefits, after 2 weeks I am taking dental glasses. I'm in Canada min wage now 15 or 16

@RuReady115 2 года назад

Do u use ur own laptop or did the company supply one? Starting my remote job in 2 weeks

@m.faaizefaroqui4842 2 года назад

Bro how did you apply for it ? Please tell me

@courtneyduncan6106 2 года назад

@@m.faaizefaroqui4842 That company not hiring anymore but the german plane company Lufththansa hiring to work from home and you don't need to speak German. A friend from Toronto working from home for these guys

@DrSwati7 2 года назад

@@courtneyduncan6106 how to apply in Lufthansa

@m.faaizefaroqui4842 2 года назад

@@RuReady115 yes you should have your own laptop or PC

@jchelledafab4164 4 года назад

Im a at home rep for two years now.... great advice!!!!!!

@omarabdullah1620 4 года назад

J CHELLE & DA FAB 4 I heard that you’ll keep eating food if you work at home and that it’s not good with weight gain. Is that true?

@kancharrohan5784 4 года назад

can i get this opportunity ?

@biblestudywithbeth9939 3 года назад

Hey, can you tell me where

@donnahess9888 3 года назад

Any advice when applying?

@user-zs7ve1uk2s 3 года назад

I am from Morocco and I am fluent in French, Arabic and English. Can I work from home? In any state

@instig8r138 5 лет назад

AWSOME picture over your shoulder :)

@AngieNelson 5 лет назад

Thank you ;)

@Orangetiger78 3 года назад

Wish I could do this. Unfortunately I live in a rural area and internet service is slow.

@benink5690 2 года назад

I start my first, in a while anyways, work from home job tomorrow. Customer service 19 hr with benefits and they supply pc etc. I go in tomorrow in person and then it's all from home. I did run my own business from home before and I'm a great salesman. My thought about this is: it's a good start for work from home. I can use it on my resume for a better remote job down the road. It's for RBS retail business services ahold delhaize. One issue I've had is a huge background check. I've had to explain some criminal history and they might again use it against me in the future. Most of it is explainable and the worst of it I actually didn't even do, unfortunately I still took a plea... oops. Anyways, wish me luck! I will occasionally have to be in the office. But it's not mandatory

@brandonlamontcooper8141 Год назад

thank you

@56666g 3 года назад

Will I need a certification of a call center course?

@bambam6231973 3 года назад

What companies offer over ight customer service??? Thank you!!

@thatguyonabicycleofconsurv3908 5 лет назад

Hell of a video

@osarumenerhunmwunsee 3 года назад

I have a mild stutter . Can I work as a costumer service despite my mild stutter ?

@distro1060 4 года назад

Hey lady i am international ,can you help me get a remote customer service job ?

@heatherann4390 3 года назад

Hi. Can i use a home phone if i prefer not to use my personal cell phone all day??

@ColinUnger 2 года назад

With these type of job are they ok with you to move to another country?

@emyywolf 2 года назад

I kept trying to apply for that type of job, but they trick you and try to get you to be a seller I had to cut through half the interview again and again. 😑

@divyadivi4753 3 года назад

Hi can you tell i can do this in india by being at home

@rk212005 3 года назад

enterprise yeah tried that too couldnt find the actual website thats annoying

@mixedmamiiD 3 года назад

But how do I get the job???

6 лет назад

So I signed up to review books. You might want to do a video on how to navigate Online book club efficiently fo all of us booklovers. It's complicated.

@AngieNelson 6 лет назад

Thanks for your feedback, Susan!

@rk212005 3 года назад

apple ar home thats a great place to try but u need all the apple items the computer and ipad mini or ipad or apple products

@Itsjustamyjane 3 года назад

Can i use an ipad?

@kingBee0 4 года назад

Can u use a iPad??????

@Citizenof98 3 года назад

What are you thinking guys? It's worth to make a career as a Customer Support/Service? How much max earn can a person in this position? That's a future way?

@m.faaizefaroqui4842 2 года назад

Do you know any place for apply please tell me

@sihambella8883 2 года назад

Please help me, i want to work as a costmer service

@rk212005 3 года назад

ok the american express ive already tried applying for that one and it sent me to other sites that wasnt helpful at all i need the actual website with the application to get started right now

@donnaf2666 3 года назад

Sitel.com

@petefly3103 4 года назад

You should add "for US buddies" in the description, you would save my time

@Angel_tenzin 2 года назад

How ami apply ?

@jmfernelius Год назад

Can I live overseas and get one of these jobs?

@susananoriega6415 2 года назад

Hello i’m looking for a 40 hours Customer Service/Collections work from home I’m in CA Thank you

@tokyolife5986 6 лет назад

are your videos only direceted at or useful to pp who are looking for work in the US- I am in Australia

@AngieNelson 6 лет назад

As a site based in the USA, the job leads I share are specifically targeting those living in North America. I do have a few job leads for those outside of the USA, however. The companies in this post > theworkathomewife.com/worldwide-work-at-home-opportunities/ < do hire internationally. Best of luck!

@jessicarenae5107 2 года назад

*This is the kinda job I wish I could get bc I'm a single mom and my son is home schooled due to covid and he's immune deficient and I don't have help with him at all! It's so hard bc I don't have an income at all right now and it's so so so hard bc I worked all my life since I was 15 years old! I would love to know how I could find a job like this! My mother works at home doing medical billing.... but that requires a degree! How could I find a job working from home????*

@daviddillardjohnson9137 Год назад

I’ll come help you

@jensipes9998 4 года назад

I need the link that has the companies who hire please.

@AngieNelson 4 года назад

Here's a big list, Jen. Best of luck! theworkathomewife.com/customer-service-jobs-from-home/

@saucypupusas4200 3 года назад

do i need to be 18? :(

@user-zs7ve1uk2s 3 года назад

I am from Morocco and I am fluent in French, Arabic and English. Can I work from home? In any state

@mbc3kids 3 года назад

yes definitely, just apply and go forward, don't ever hesitate. you don't necessarily need to be physically located, remote jobs will be more than enough. focus on the requirements, your position inshallah will be granted, best of luck!

@marydelaney5801 Год назад

How do you find legit work from home jobs I have years of customer service experience but I can't find anything as far as work at home customer service

@b_28_vaidande_ayush93 2 года назад

Smart women

@wahajmehdimehdi7986 2 года назад

I m searching customer service job homebased but still not find please support me

@Abhmu180 3 года назад

Is this job for Pakistan ?

@GraceEBrown-iy7nz Год назад

What about the company supplying the computer? You shouldn't have to supply your own since your making them rich.

@MdJony-oz6nn 2 года назад

Hello mam.please help me

@user-ns8pu7uc5r 6 месяцев назад

Where is my Mgmail

@CYouToobTheChannel 4 года назад

If you anything in India?

@AngieNelson 4 года назад

As a site based in the USA, the job leads I share are specifically targeting those living in North America. The companies in this post theworkathomewife.com/worldwide-work-at-home-opportunities/ do hire internationally. Best of luck!

@fourleggedfriends2776 5 лет назад

How can I have full time, Monday- Friday. 8-5?

@AngieNelson 5 лет назад

Apple at Home, American Express and Xerox frequently have full-time remote positions available. However, they aren't usually Monday-Friday 8-5. Most customer service jobs require some weekend and/or evening hours are those are peak hours for customers calling.

@malayasantiago5102 5 лет назад

Apple is not 8-5. Your schedules will change every 4-6 months based on metrics bids that are impossible to meet. Apple will provide the computer and tools for you to use. However you may end up extremely stressed.

@tiffy0917 5 лет назад

I work at a place called Teleperformanxe that's day shift M-F. Depending on what city/state you live in, there may be one close. They're everywhere!

@OmniRich 4 года назад

Can I work multiple customer service jobs from home ?

@AngieNelson 4 года назад

It depends on the requirements. When I first started working from home, I worked for two companies. Each required a minimum of 15 hours per week. Only one required weekend hours so it was doable. You will want to pay close attention to the minimum requirements. Some require you work a minimum number of hours per week. Sometimes those hours have to be worked during certain peak times. Be realistic with your time.

@shanprodigy9999 4 года назад

Do you take calls?

@DrSwati7 2 года назад

@@AngieNelson how to apply in these companies and what is the started salary

@ivankontra3446 3 года назад

How do you deal with rude customers? I don't believe I'll be able to tolerate them, is it easy to get rehired if you lose a job because of one nut customer?

@alexzab8018 3 года назад

Hi, have you ever work with a client or customers, face to face for example ?

@ivankontra3446 3 года назад

@@alexzab8018 yes, face to face they are very rarely rude not the same over the phone

@alexzab8018 3 года назад

@@ivankontra3446I am completely agree with you. I have been working as a seller more that 12 years, face to face. Have you experience work remotely ? I suggesting, just imaging work like a game, and you need realize that this (rude) person in another end of a wire, and he or she doesn't know what the person you are. Have a self respect, don't down to their level.

@shshankrana1275 4 года назад

Hi nice video do these jobs hire only for US citizens ? Or also hire from other countries, i live in India and working i chat process but the pay is not that good coz labor cost in india is very less. So i am looking to get a job to earn in $ realted to customer service as i am experienced, pls help me out with any suggestions. Will really appreciate it.