Customers First - 80's Jewel Training Video 

Exactly lol 😂

Ain't just retail. Pretty much any customer service job. I'd love to correct my customers all the time

She is the bEST! I was pretty much the what not to tell customers cashier because I did not put up with their SCAMS... F these people they suck lol

I sure do love working retail, deciding to grab my lunch in the store to heat in the break room, going to an express isle and seeing someone with an entire cart full of stuff.

"Cant you read the sign? 10 items or less "😂

She just asked for paper bags, he could have given it to her without all those comments 😂

It’s a beautiful thing

She was great as Annie in “Misery” though

Which is exactly what companies expect of us. I had to do similar things while working as an English, ahem, "teacher" for an English conversion center in Japan...

That's what being a cashier is all about

Gonna blow someday

Actually, it's "lobotomy first, THEN customers"

I'd love to know where she got her degree in savagery

Honestly, I like savagry over fake niceities.

1:57 Who knew bean sprouts could create such a volatile situation? I hope cooler heads prevailed, but I'm afraid we're not getting the whole story.

I'll cut a bitch over bean sprouts!!!!

Tommy Yaya “Joan” is like a female version of R. Lee Ermey (drill Sargent from Full Metal Jacket). I think we have all come across a “Joan” at the checkout.

Shortly thereafter, Johnny was on the train to Beingcalledann-wordville

Ey once they're bagged, I'm done!

​@@j.d.contreras392 How do you even know if she owns five Panda expresses in California because everybody that comes across your comment for all we know you could be just sprouting crap. We're not saying you're right or we're wrong but without any information that we could verify for all we know you could be wrong.

@@frankrodriguez6998 I don't understand. Que?!

"Yeah lady you can have a paperbag.....to put over your head to curb that ugliness!"

i would go in that line every time as i know it would be the fastest

She would be my preferred cashier! Least I know I'm getting honesty and she will call me on my chit!

She is me internally whenever I work in retail! I can't tell you how many times people have come in my 20 items or less register with two carts full of crap!

😂😂

🤣

Once their bagged I’m done

Savage lol

You could literally hear all the racist thoughts in her head when he said that.

@@PeaceDweller🤣🤣🎯

Oh, sorry , I'm afraid you might have misunderstood. Perhaps you'd learn better if we watch it again! This time, let's sing the song, think about its message, and be sure to SMILE.👍

"10 items or less mthfker...can't you count?!"

He’s going to come into another cashiers lane next time he comes in with 15 items and say “oh well they always do it for me!! why can’t you do it?” 🤣🤣

Wow that wasnt good

I would walk out if that happened to me at krogers

11 years? you must have nerves of steel! xD

Darn customers with 11 items...

The "you're breaking my balls" look.

The aggressive way she pressed that button when doing the raincheck 😭

@@havingteawiththedevil Not to mention the daggers stare she gave too.

That's the look I'd have when I'd finish ringing up a costumer and at the end they be telling me after I hand them their receipt, " I have the change."

Agreed lol.

😅😅😅😅😅

She had my baby

Looks like Kathy Bates, sounds like Frances McDormand

"Get your cart out of my lane, dirty-birdy!"

OMG. And his face cleared up from that h and roast beef grease sweat.

"Welcome to Jewel. Have you tried the lasagna? It's my favorite."

DirtyZ 🤣🤣🤣

Da Bears...

I noticed that too. Before that, I was struggling to figure out where everybody was from. Then the bagger guy let'er rip.

People from Chu-coh-gohh love their haaht pahkits.

Sounds like of like Bostonian...but not

IF there is even anyone at the service desk these days 😆

"I'm taking a chit....be there in a minute!"

Once they're bagged, I'm done

yeah she defo has jedi mind powers. the idea that "handled politely, customers will understand" is hilarious to anyone who has ever worked in retail.

Spare Paper bags are great when you're out behind the drive -thru wit Ur girl. When Jimmy bout to skeet you just say "yo get the paper bag ready"

Can someone please tell me where I can find this soundtrack? I just wanna listen to it in my car all day!

​@@ernestchadwell9069skeet? Like take a dump or hurl?

best line of the whole video

Once's ! 🤣🤣🤣🤣🤣🤣😅😅😅😅😃😃

Classic!

I agree with him. Not re-bagging that chit.

whit1981 She was saying what we all want to say.

I want her to check out my groceries!

Right. Anyone who's worked with the public knows that's what we all want to say.

She is such a good actress, that she successfully portrays insincerity when being nice

My ass was laughed off.

Zakiah Dillard Chadtronic!

Mystical Moon :)))

I came here from chadtronic to

CHadtronic made me watch this

CodingGamingFun CGF He made us all watch this......and I enjoy every second :D

These days, we may have to resort to those kinds of measures.

The good examples are extremely passive aggressive

What's with her teeth? Like all glued caps??? and that ' serial killer eyes' she has for the good examples!

I love how they pretend that everyone will be nice if you are nice.

I get ya Ruby... But man, did I SO want to say that s**t to customers when I was retail drone.

@@joshedson8876 I've had my fair share of "bite your tongue" moments while at Walmart.

joemo333 true lol, I get this old lady who'll try to come into the express lane, and I've told her several times. She always buys so much and then complains bc there is no one to put all of it in the cart.

@@mrtutus23able So maybe she was right to throw the man's items back into the cart. That's one person who will never again attempt to pay for more than 10 items at the lane that is for "10 Items or LESS!"

I feel like the "as a convenience to the customers behind you" was a little too much. I'd feel like she was saying "You're being an inconvenience to other customers you idiot!"

@@heathercameron1485 well you are, no need to sugar coat it. You can take hearing that as an adult lmfao

I know!! Sometimes I wish a cashier would do that. I've been behind someone with double or triple the maximum and the cashier never says anything!! I would love to see them do what the lady in the video did, lol!!

Hell, even the "yes" situation is something you'd get in trouble for now.

Can you still grab co-workery titties while saying "mmmmmmmmm", Or is it considered impolite nowadays? 🤔

@@Megasigggg You can't even say words that rhyme with titty these days or the me too crowd will send you for re-education and sensitivity training.

No the correct way to respond is to give them a warning lol

There are so many good parts in this, but this was absolutely the best, I agree.

6:13 even when she was doing it “the right way” her eyes don’t lie she’s a satanic psychopath the eyes never lie!!

it's got a hint of "I'm going to murder you" on her face

Yes I’m a cashier so want to say something sometimes

@@shankeaglaspie4952 lol especially with all these exhausting rules and steps with the pandemic makes the job extra annoying

I've started passively aggressively saying shit to sone customers now who don't follow protocols where I work now so it's been entertaining.

I prefer them to be blunt....I'd be a returning customer for sure!

I can make this with a laugh track if you want!!

Well, yes!

oh god laugh tracks should be illegal they say things like laugh here idiot

@@JuanSplatedUp went to your channel and did not find the video. where is the link?

Michelle Fernandez I actually haven’t done it sadly. I’m sorry to disappoint you.

ya either excuse us for some accounting or you wait around till we count it out, prick

The savagery of it I LOVE this woman ❤️

🤣

That's how it was back then. We also had to change paper rolls in the receipt machines far more often, I think. Service was slooooooow.

What the hell is "turn-in"?

Exactly. It’s a scam.

Customer: when you get your grammar correct, I'll follow it.

The first approach will be more effective in teaching the customer that the lane is 10 items or LESS.

@@madabbafan Realise is how they spell realize outside of North America.

@@AslanKyoya1776 I said grammar not spelling as both 'ise' and 'ize' are used everywhere as it is NOT a UK/USA spelling difference but an Oxford/Cambridge spelling difference . The USA tends to only use the Oxford spelling but the UK uses both. Grammar wise It should be 10 items or fewer not 10 items or less. Fewer is used when the ammount can be quatified by a numer whereas less is when it can not. E.g fewer items or less shopping.

What accents? We don't have accents. Everyone else does

Brad Andrews I’m from Ohio and we don’t have accents

Yep. You can really hear it when they say "Bags". It took being away from Chicago for 10 yrs before I noticed it. lol

I'm from India. We don't have accents

I’m from, like you know, California? We totally don’t have accents...

It did.

next response....."GET THE FK OUTTA HERE YOU OLD FART!"

The Joker isn't a young Black guy.

@@skelter1153 The Joker is a fictional character and wears facepaint. He can be any race and still have the same look with the makeup on, actually. Unless you're offended by changing the race of fictional characters? ❄❄❄

@@JacobHalton lol then you would have a heart attack yourself if they rebooted that Black Panther guy or remade Steve Urkel as a white dude

​@@edwardfights4900 Why would they do that and go against progress? Characters like the Joker were made in a time when 99% of all popular main characters were white because people of color weren't allowed enough of a presence or voice in media (and society). So now that we realize the errors of our ways, but most entertainment is currently stuck on remaking classics, it's common sense to recast characters as other races so the updates aren't so exclusionary and filled with 99% white people again. But here we are again with an idiot conservative loser, making assumptions about people "having heart attacks" over little things, when YOU are the one who got so offended in the first place that you rushed to try and "get" me with some racist nonsense because I was commenting on a guy's good acting. How pathetic.

@Edward Fights yeah because white is treated as the default and we're trying to move AWAY from that. cry more ❄️

DesdemonaProductions like she physically trashed the store? Or she put the store on blast with some bad reviews and no one ever shopped there again?

Marjorie Morris since the latter is retardedly impossible I’m pretty sure they meant the first

@@marjoriemorris5849 Yeah she trashed everything. Sorry I thought I posted that in the comment. She went through and just threw stuff off shelves and everything.

@@KitzMoMediaGrouplmao she was letting u guys have it

@@KitzMoMediaGroup what color was she?

Footwear In The Fridge It was probably the 12th time he pulled that crap. Lol

So maybe throwing his items back into the cart was the better approach. You gotta teach him a lesson that the lane is “10 items or LESS!”

All he would need to do is check to see if the lady cashier was in the ‘10 Items Or Less’ checkout again and if she wasn’t then he could have pulled the same ‘mistake’ again.

So true hate when I’m shopping and see these idiots in the express lane with lots of groceries please read the signs morons I wanna do the throwing the stuff back in the cart as this savage cashier

"But they let me do it last time" ass customers

I worked at Trader Joes where they're very over-the-top on engagement/small talk. I've seen someone get in trouble because saying "Hi welcome to Trader Joes, let me know if you need anything!" wasn't as friendly or creative as they want interactions to be. It's like no one realizes introverted personalities are a thing. And TJs is a bit extra, even for more outgoing people 🤣

Yup.

Same for teaching at private language "schools" in Japan. It didn't matter how good we were as teachers; if we didn't smile and use the correct customer service, we could lose our jobs.

I never go into Starbucks because it's completely obvious, at least her in the UK, that the servers are encouraged to always display their 'personality' which means what should be a quick and simple transaction ends up like having to sit through someone's irritatingly happy intro to their latest RU-vid video, one server kept having a conversation with me while they were behind the counter and I was sat at a table, ruined my coffee drinking experience and I've never been back

I got in trouble before for not talking much as a grocery store checker. I still do not talk much and mostly straight to the point but might recommend products once in a while.

🤣🤣🤣

In a box

DEAD. @raye xo

Probably dead

The ground.

She’s dead.

😂😂😂😂😂😂😂😂😂!!!! Once they're bagged I'M DONE!

Your Local Broadcast I would watch anything this dude’s in.

Cringe

Hahahahaha! “(Laugh) Heeyy! Once they’re bagged, I’m done!”

He’s a legend

I geddit

You can always come back for more.

Trainception

It appears you are correct. What if they made the trainees watch videos of trainees watching videos of trainees getting trained? Did someone already write this?

someone had to be trained, right?

And they’re taking notes like it’s a college course lmao.

@@cordeliachase601 people used to write down things a lot more and in wider circumstances something largely lost now unfortunately.

Don't forget about the "Steve"

Im the Joan of my store, hate most of my fucking customers and the actual store. My co-workers are cool though

"Next week; Joan vs Karen, the battle of a lifetime, only on PBS!"

Where i work, our "Joan" is called Lise 😂

Yes, that was standard practice at many neighborhood grocery stores then. They had a special two- or three-tier cart, too!

Now the company’s are too cheap to employ people to do it. Instead they stretch the employees they have thinner

We do this still at my grocery store where I work- market32 in upstate ny.

Kroger use to do it and still encourages it from corporate but then local managers yell at you after you do it so you just stop even attempting going the extra mile anymore because the local store managers are too cheap to hire enough employees.

Courtesy Clerks. It was my first job and it was an amazing time back in the 90s. $4.15 an hour plus tips. You could make good cash doing it if you were friendly and ambitious. The good old days for sure.

As someone in 1989 might say, "Make it so".

Same 🤣 she wasnt screwing around

Least she would be honest with you.....that's all I really ask for.

You know damn good and well that the old fucker was back the next week using the express lane despite going over the limit.

When I was pregnant and my hormones were running amok, I made a lady get out of the grocery store express lane with too many items. She flipping got out of line. I don't have that kind of nerve anymore.

@@eydie57 My pregnant wife at the time was with me and the same thing happened in the express line. My lovely wife said "WTF man...what's with the 30 items!?" The entire line behind us agreed!

(really cool voice) "You dare ask me for paper bagging hardware? Surely you're joking."

This is the best part of the video. Dude delivered that line perfectly.

But I have eleven items...

Fewer, not less!

But i have 7 of the same items times 9

too bad, over 10 items mean GAME OVER and you forfeit all items and must start over

That's grammatically incorrect. It should read "ten items or fewer."

Most cashiers barely say hello now

@@chillydawgg4354 Exactly. Walmart, Aldi and all the bottom-of-the-barrel stores that came in lowered the bar for everyone and now no stores give decent customer service. It’s like living in Eastern Europe.

@@chillydawgg4354 with how much outright hostility they encounter from customers can you blame them lol

I was waiting for this comment, I remember 20 years ago when I heard this same line in conversations

BINGO and the nicer you the louder they tend to get with threating arm swinging. If any customer did that I would beat their AS*, No more nice, they all suck

Lol, I work at safeway.....hows that monopoly going for you now?

So many customers hated the monopoly game cards.

@@sarashelby3037 and that's why that Monopoly shit stopped. It was a huge inconvenience.

All of that is true. Most of them have retired by now (within the last 10-15 years). Jewel was a smaller order/convenience store for us (90s-late 2000s). Cub Foods was our go to for big orders. We got used to Jewel over time, after Cub left Chicago (can't blame them). Some locations are worse than others.

@@mrnasty02106 True. We’ve had a Jewel in our town where a lot of employees have been there 10-40 years. It’s nice, but also a bit sad to see. The constant revolving door of dead eyed baggers never changes lol.

@@dogshake You're right about the baggers. That's not what it used to be. I know a few Jewels that (somehow) went belly up. One on Belmont (NW Side) and Burr Oak/Vincennes. I bet you it's the management.

Eh, people were a bit less volatile back then.

Now jobs are being replaced by Technology..

Clay3613 Working class still had some money that’s why now they don’t

Most people would tell you to fuck off if you greet them friendly. society really has broken down

What's the one with 3/4 cup of ice rule? to some gawd awful early 90's rap?

Work in retail Am OK in it. I like know this shit, except we don't use coupons and all. Or paper checks. They ain't a thing where i live. But I am bored during all the talks about what we need to do. Cause i know it. Still, i somehow like these.

@@dutchik5107 damn where do you work? The extreme couponer people are a piece of work. Lol

@@wweandy123 the netherlands. And in stores that do sometimes have A coupon. Sometimes it is just automatically discounted, without coupon. Sometimes you have to scan the coupon. But that extreme couponing is not possible where Iive, due to lack of coupons. And my store has none at all, but is really cheap. So you get more people complaining about prices.

I don't work in costume service either.

it is actually more hellish than it looks

They usually do!🤣🤣🤣🤣

Fewer 😂

🤭😂😆🤣🤣🤣🤣🤣🤣

You know he will put this stunt again in the future

Ask the fker if he forgot how to read and count

Under Penalty of DEATH...☠️

No exceptions! Throw your shit back in your cart!

Is it the same guy?

It’s confirmed, same guy.

@@neil12011 I knew it!!!!

Did you catch the game last night?

@@CountOrlok89 I did! Do you like hot fudge sundaes?

Sounds like someone is chit out of luck. Better luck next time