Dead OLED LG Panel Fixed For FREE!!! Out of Warranty! How LG Took Care of Its Customer, Repair Story

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In this video I cover how I was able to get LG to replace my dead OLED panel as well as the power board and main board, all for FREE, even when my TV was completely out of warranty! Hopefully this story helps you in your efforts to convince them to repair yours if you are having issues.

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Опубликовано:

27 дек 2023

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Комментарии : 23

@tannerg440 3 месяца назад

Just did the exact same thing and got the same result! It pays to be kind! Thank you for sharing your experience. I wouldn’t have gotten my courtesy repair had I not seen this.

@BoneyardLabs 3 месяца назад

Wow! That is so cool to hear!!! Congrats! Enjoy the shiny new display!

@user-ti6oz9wb1z Месяц назад

This inspires! Thank you. Never give up. I am Waiting for lg to contact me about my lg c2 With dead pixels. Greetings from sweden

@aznpakm2 12 дней назад

Good job as always

@sambowks 2 месяца назад

Exact same thing happened to my CX (around 800 hours)was also told the panel was dead. Opened it up, reseated all the ribbon cables, made sure all the board screws were tight (some weren’t) and now works better than ever. The screws can apparently affect the earthing so may have been that. Your panel was probably fine.

@spmil999 Месяц назад

Ah yes bc professional repair shops definitely wouldn't think to give that a try.

@mwalsh5757 2 месяца назад

I’ve got a 3.5 year old 49” Nanocell where the diffuser panel (behind the screen) has cracked along the bottom due to heat from the LEDs. Apparently it’s not an uncommon problem and I’m kinda ticked - ideally I like to get around 10 years out of anything electronic I buy and 3.5 years is just unacceptable.

@kamikazilucas Месяц назад

i contacted them and they said i couldnt talk to anyone other than the manager and it would cost 900 pounds to repair, idk what to do

@iwillbnnedafterispeakwhy6498 6 месяцев назад

LGs customer support is awesome.

@tylerthere5832 3 месяца назад

Hope so! I'm getting my first Lg oled soon.

@carrizzle9586 3 месяца назад

They gave you another 2-1/2 years of TV life. Lol Idk what to think about LG as a brand, I had a LG 3D TV whose tuner board stopped working and the technician couldn't repair it after multiple trips out so ended up getting a refund on my purchase but I had a store warranty. But I think this quality is why LG is cheaper than other brands.

@BoneyardLabs 3 месяца назад

Lol! Probably, but I'll milk it for all its worth. 😁

@Jo21 4 месяца назад

doubt they will do that here... mine is b9. i got top line of dead pixels

@DevilRoom360 3 месяца назад

Not LG Saudi Arabia tho, even with warranty the said no, Hate those greedy bastards. it fell yes, but your first response shouldn't be " you should just buy a new TV " you could give me a quota and help me in fixing it.

@latitudeash 2 месяца назад

Quick go buy a lottery ticket….lol… Lucky jammy.

@blitzkrieg9414 3 месяца назад

My 77 lg g2 is 15 months old and has vertical lines everywhere and shuts off randomly, website says only 1 year warranty. LG isnt willing to fix it, points me to local repair shop. Am stuck with a $3500 paperweight, Never buying LG again

@planetfabulous5833 7 месяцев назад

Ugh this video goes on and on - I want a CliffsNotes version!

@BoneyardLabs 7 месяцев назад

I appreciate the feedback. I try to keep them short while not compromising important info. I wanted to be detailed so that I can give you the best shot at having the same success I did. If you look at it this way, if this info saves you from forking over $2,500+ for a new TV, then the 11 minutes of this video is equivalent to a cost savings to you of over $225 per minute you watch, or about $3.75 per second. It may be long by most youtube video expectations, but 11 minutes for potentially a $2,500 savings is one heck of a payoff. I wish you luck on your repair efforts! 👊

@planetfabulous5833 7 месяцев назад

@@BoneyardLabs You’re fabulous… thanks for that response. I’m subscribing 😊

@planetfabulous5833 7 месяцев назад

Was your panel cracked or what exactly happened to it?

@BoneyardLabs 7 месяцев назад

It wasn't cracked. It just spontaneously died. They checked for hairline cracks before they did any work to rule out impact damage. I'm sure plenty of people say that it "just died" when in reality they probably whacked it with a remote or a kids' toy or something. Luckily that wasn't the case for me. Apparently, OLED's have a reputation for the power board dying after only 2-4 years also. Something I didn't know when I bought the thing. 😬

@latitudeash 2 месяца назад

UHD LEDs last…do not buy the QLED’s, my one whent in 2yrs. They are known for dieting like this. My tv was not LG QLED, but I do have another tv which is UHD LED and that lasts a long time

@BoneyardLabs 2 месяца назад

Good to know! I almost bought a Samsung QLED. I was looking at them for a long time and almost pulled the trigger on a purchase, but I got super irritated with their marketing and their changes in their specs between their different series. I was looking for true HDR10, not just the contrast boost effect to simulate it. It used to be on the earlier model cheaper series, but then they recently made it exclusive to the more expensive series panels. I ended up just going crazy with all the marketing jargon and went to oled to guarantee the performance I wanted, albeit short-lived. Hope this new panel lasts!