Dear Laura Show - Ep 10 - H4 - Handling gossip in the office | Second opinions and shoppers 

🦷👋 Welcome to "Dear Laura Show" - your go-to show for tips and tricks on mastering dental practice management! In this must-watch clip, Laura shares her expertise in taking control of patient phone calls with positivity.
She suggests answering patients' questions with a yes or a positive note to gain the upper hand in the conversation. So, the next time a patient calls asking for a crown's cost or comparing your rates with another practice, ask why they're calling, how long it's been hurting, and where they've been. It's all about getting to the root of their issue and providing the best possible solution.
This advice is perfect for dentists and front office managers alike who want to create an efficient and friendly phone system. Be sure to check out the full episode for more valuable insights on managing your dental practice with ease.
Are you ready to take control of your dental phone calls? Watch now!
#DentalTips #DentalOffice #FrontOffice #DentistLife #PatientCare #DentalHealth #DentalCalls #DearLauraShow