Dell's QC is so frustrating! You'd think they'd iron out the same issues by now. Does yours have the hinge issue, when you carry it like a book and the cover opens? Still, a beast of a machine! Thanks for the review! Always like them, chap!
@@zenec_ that's not what I hear. They, Dell, officially announced the same about my frost white 9500. Not only did it come with the same clackety trackpad but also the hinge issue I mention above. The Dell subreddit is filled with similar reports about this new generation. I wish they would go away, too, since it's an otherwise awesome series of laptops. Alas, it doesn't look that way.
@@JimKanaris yea no they have bad QC for when their products launch but then fixe it after. Like if you order an XPS 17 now it should be fine, thats what I meant to say. But yea they QC is bad and its a shame.
I recently am trying out the 13 OLED & it's literally the first Dell laptop other than like the 1st I've ever had that seems to have no issues & I tend to use alot of tech. It's almost a given that Dell laptops will have issues.
It's a marketing tactic. They want to lower the price on the cheapest base model so that it looks like the product is a great value. Then when the audience gets reeled in, they offer the more expensive model with the bigger battery and shinier screen, and make it seem like the obvious choice to spend a bit of extra money on. This is something every company does in every industry not just tech.
"Coming from a 2 or 3 year laptop, this is gonna be a big upgrade for you". Me coming from a 6 year laptop. I just fcking need this laptop...if it werent for the price
Would be interested to know about fan noise. That was the biggest gripe about my XPS 15. Will have to wait and see how it compares to the new Mac anyway
So what have they screwed up this time? BIOS? GPU thermal limits? DPC latency? There's always something with the XPS line that sneaks by the tech RU-vidrs that are distracted by the shiny things. And if they haven't broken stuff on release, they'll push an update later that will. Signed, a disgruntled former XPS 15 owner.
Was really hoping to see if you experienced any battery drain while plugged in and gaming. That was the main issue which drove me away from the 9700, though some people have reported it’s fixed on the 9710.
An AMD processor option would be a welcome addition across the XPS lineup, intel is great for certain needs, but price and battery life still leave much to be desired especially with Apple’s M1 MacBooks and Macs disrupting the market (in a good way) with its innovation. I want an XPS form factor and I need a Windows OS, but the “bang for the buck” value of an Apple MBA feels almost too good to pass up that it may finally be worth switching to a new OS and ecosystem despite the lack of touchscreen or alternative screen options like OLED. AMD offerings would be a nice middle ground, having better battery life and more competitive price points while still being pretty decent performance wise.
@@tomgreen9207 Yeah Intel has taken cues from the M1 and built both Performance and Efficiency cores into the 12th Gen Alder Lake CPU chipset. The XPS 13+ has killer performance vs other laptops in its size class because of its innovative case design and cooling solution. I just want to see a lower priced and perhaps more battery efficient AMD build using the XPS “ultra light and thin” design language. But that’s probably not going to happen since Dell has been locking the top end builds to Intel.
My 9700 from last year has this issue where it draws power from the battery when playing games even when it's plugged on with the charger. Also, if you don't angle the laptop appropriately and game, it will shut automatically because of the heat. However, if I dock it and the laptop has room for cooling, it will be okay. I wonder if this was fixed in the 9710?
Drawing power from the battery is not a defect. Dell did this intentionally so the charger won't be too big. It's the same 130W charger that comes with the XPS 15. It would've been better if the buyer can pick which charger they want.
@@MBAPresents Not a defect, it's a major design flaw. I didn't buy the XPS last year because of that reason. Other companies offer multiple sizes for the charger and STILL manage to keep power in check.
Great video - thanks! I've been waiting 8 months to buy either this or the XPS 15" to succeed my 2 previous XPS purchases but in the meantime I've switched over to Apple Silicon instead. Got an M1 while I wait for the MBP 16' to come out. Dell doesn't cut it any more. Bought an Inspiron Black Edition for my son last year and it's a great laptop with fab 4K touchscreen and Xe Max but the Dell customer experience is very underwhelming. No way I'm now paying nearly £3K for a laptop that might have build quality issues or dodgy drivers and *will* have masses of bloatware, outdated software, a terrible webcam, an indifferent mic etc. And I already have central heating - don't need Intel! 😂
I've got the 9700 and it's awesome! I would certainly research the gaming orientated alternatives if I was buying now though. But the screen, oh my goodness the lovely screen.....
whats the output of the included power adapter?? for my xps13, they provided a measly 45W which means it drains the battery under moderate-high load even if it is plugged in
I believe it's 130W, and some have reported some battery drain while charging when both the CPU and GPU are maxed out. Idk if this has been fixed since then.
Beautiful laptops Tom.. i hope i can buy it someday.. for now.. spending £3k on a laptop is just too "kicking my butt so hard and hurting my stomach so much"
Food for thought, @The Tech Chap: As a tech user this trend of "creator" laptops which lose the numeric pad is incredibly annoying. Sure, it's no loss for people who use Adobe Premiere all day long, but I don't. I'm an engineer and inevitably this means data entry and calculations, and that's what a numeric pad is for. I'd look forward to a "performance laptops with full-size keyboards" showdown. Much typing of strings of numbers using only the top-row of the keyboard is tedious enough to be worth swerving a laptop to avoid. I think it is worth bearing in mind that while many people probably never use a numeric pad, there are also technical users such as myself for whom a numeric pad is a must. Open up a desktop calculator application and start doing maths and see how you get along.
I can't recommend buying a Dell any longer. I thought I was getting a quality piece of technology when I purchased the $2500.00 XPS 17 15 months ago. I purchased an extended warranty also. After 15 months I only get 1.5 hours battery life. How can you do any work away from home with such terrible battery life. Dell does not stand behind their products even with an extended warranty they won't replace this obviously defective battery.
@@Thetechchap The laptop weighs 1.3 kg, half the 2.55 kg of XPS 17. The price is also cheaper by $270. LG Gram 17 ($1800) + eGPU Case ($300) + RTX 3060 ($330) = *$2,430* XPS 17 (i7/16/512/3060/4K) = *$2,700* But when this becomes a real killer combo is if you need a 2-in-1 function. LG Gram 16 2-in-1 or Samsung Galaxy Book Pro 360 15 paired with an eGPU is more convenient than carrying the super heavy XPS 17 AND a 13" Tablet (like iPad Pro 12 / Tab S7+ / Surface Pro) in your bag. You also get a big canvas to use the Stylus with. So that's the setup I would personally choose, because of how lightweight and versatile 15 inch Windows Tablets have become.
Next generation intel CPUs(which are actually quite a step up due to extra 2 cores and the switch from 14nm to 10nm process) and the 30xx series GPUs which are also quite a large spec bump(assuming you go from 2060 > 3060). I'm not sure there are any major changes outside of that
You are also getting a HEATER.... I have the 9710 Nad the one thing that I dislike the most is how hot the entire laptop gets when rendering a video or doing anything processor intensive. The other thing that I hate is how the edge of the laptop digs into my wrists when typing or using the track pad which becomes pretty painful and marks me
I have an XPS 9560 from 4 years ago. Great machine, still going strong. The next gen XPS will probably have Intel 12th gen with DDR5.. that's what I'm waiting for.
Today....i was trying to edit a video on my laptop...and for 1 minute video...it takes around 1.5/2 hr ..😤.. I literally stopped editing...i wast to frustrated...!...🤧....I hope.. one day...i can aslo afford one of this laptop...❤️
When the 4k screen consumes so much power, would it help to set it to 1080p for the days where you need long batterylife and only use 4k when plugged in or runtime isn't as important as an nice sharp image? How much hours of additional runtime could you get this way? Would it be comparable to the native 1080p screen?
Is the touchscreen really useful? Because I prefer matte screens and I think this one is only available on the non-touch version. Can you confirm that the touch screen is not matte?
Does anyone find on both the FHD and UHD screens on the XPS series can be completely colour inaccurate, relevqyively dark, and has darker patches in both sides. I have bought (and returned) several units and this is a trend throughout the series. I don’t understand why every reviewer says the screens are amazing. Love the size but the screen are literal trash
Any performance throttling with the i9 chip, 4k panel and RTX 3060 chip? I heard the max power output out of this computer was 130 watts, so I was curious if it'll still run at full throttle or if it'll lower performance when under strain.
I'm always so confused by laptop manufacturers putting in either FHD or 4K. Having a 1440p screen would be that perfect middle-ground...and yet so many don't do it.
I use one for work 15inch last gen. The track pads quality control is insane, dell seriously need to sort it out. Mine clacks too and even clicks things if you pick up the laptop while open. For that sort of money, everything should be as perfect as it can get.
3:30 Unless I've drastically misunderstood this, I've heard that the 11800H chips are also overclockable despite not having the "K"; it's down to each vendor as to whether they switch on overclocking for their laptop.
Im surprised they use 3060 for GPU, and wondering how the cooling system can keep up with this, otherwise the heat will dissipate through the Chassis & potentially damage others isnt it
@@dareemmanuel6079 it looks exactly like the older models except for the screen...I like the dell XPS but the design of the chassis can’t compete with the MacBook.
@@toxicrhythmz3718 that’s more of an opinion than anything else. I like the xps’ overall design more than the macbook’s, and still would even if MacBooks had the same bezels as the xps.
The biggest issue is that Intel chips are still 10nm chips while Apple is about to move to 3nm and is producing 4nm chips at a significant performance boost and a much better thermal performance. I am hoping the 12th gen chips are better but so far they have only produced desktop chips and no laptop chips in 12th gen. I suspect we will be waiting for another 2 to three generations before that happens.
I'm gonna just answer this question now... yes. Yes it was. So long story short I got a Dell Inspiron 16 plus first because it had a lot of similar features but at a more reasonable price... but I've been having problems with the track bad and turns out the damn thing wont let me factory reset it- I can't use the option to download windows from the could and local instal just brings me to the advance start up trouble shooting section and even then it doesn't give me the option to reset it. So I ended doing what I should have done in the first place... getting a refurbished Dell XPS 17 (1TB os storage,16gb of ram, UHD+ display) and returning the Inspirion 16 plus. It's a shame because the 16 plus was actually quiet nice in a lot of ways. The screen was also beautiful with realitively similiar bessles and while they keyboard wasn't the best it was still nice to type and the speakers were decent and it had surprisingly good battery life, but it can't compare to the XPS 17. The screen itself was worth the money, but add to just an overall better build quality and speakers and keyboard and the list goes on and on. This was one of the best purchases I've made and I feel confident this is going to last me a long time.
The trackpad is NOT A QUALITY CONTROL ISSUE, IT IS A DESIGN FLAW The trackpad is ONLY supported in the middle, and poorly. Almost all laptops will have or develop issues over time until it is redesigned I was sent 8 different faulty units that all had varying track pad issues over the course of the last year and finally got a refund.
Very nice! I have the 13 XPS 2 in 1 and it has been one of the best laptops I've ever owned. I've had it for a couple of years and am going to upgrading to the new 17 here soon. The only thing I've had an annoyance with is plugging in headphones or bluetooth headphones has some sort of room reverb effect in the audio. From what I gather it's a particular audio driver and going back to an older version resolves it. It isn't heard over the speakers though. I've just never took the time to look into it. Aside from that, I've loved it. Can't wait to see the huge 17" screen coming from the 13 lol.
How many watts does the laptop use excluding the gpu (70w) and cpu (45w)? I’m worried about the 130w power brick not being enough to run both at max power.
It probably won't if I had to guess as it might need an extra 5-10W or so. I have gone for this spec but there is no activity that I will be engaged in where both the GPU and CPU will be maxed out. Gaming doesn't cap out the CPU from my understanding and if I'm going to be taking the CPU to 100% I won't be using the GPU. I will say that the figures you have provided aren't underestimates of their power usage from my understanding. The CPU can use more than that but under sustained loads it will keep to that 45W figure and the 70W figure for the GPU is its max usage, this leaves you with 15W for the screen, fans, SSD, RAM, speakers, inefficiency in the PSU etc and I just can't see that being enough
I have the laptop if anyone on has utilities that will provide the power draw of both I can have a look. I have the 3060, 1200p screen, 11800H and 32Gb of Ram
@@thecolossus4244 It's been working well so far. I think I get 8 or so hours out of it with video streaming. I'm expecting that to improve slightly with updates in the near future as processors are always getting more efficient from a work done/power perspective. I'm not aware of any issue with the device not sleeping correctly. When I press the power button it stays asleep as expected but I've not monitored the battery over a day of sleep to see how much it drops One thing I have noticed is the colour calibration is a bit weird. I don't have a better way of describing this but it's almost like the colours are too saturated, additionally whites look a bit more yellow than I would expect. I don't think this is a flaw of the panel but it doesn't look like I'd expect. In terms of gaming it performs ok although I notice the lack of adaptive sync and 144hz refresh rate. In Minecraft I'm able to get mid 40s average frame rate with RT on with a new world. I haven't really played much to give an opinion on it. The fans ramp up but no more than you'd expect with a form factor like this
In theory, it should not, but if you do return due to an issue, having opened up the laptop means they will be wary of giving a straight repair. Make sure you open up carefully and do not do any alterations other than SSD. I would just buy the highest storage?RAM you need and use an external drive.
Cheers Tom… helped me to go ahead with purchase of the XPS 17 - spec’ed to the max! First Laptop I’ve bought in 17years (first year uni) lol… I have to buy my wallet some flowers!
Hi! I own a XPS 17 9700. Love the laptop and you can certainly use it on your lap, but it isn't all that comfortable when you want to use it for a long time and it's sitting on your lap. It is kinda heavy for that. I am 1.90 metres tall. It is a great laptop, but I would always use it on a desk or table. It is not one that you pull out when your in the train or something. It is exactly the same size of most older 15" laptops (at least the ones we had around here in the home back in the day). Hope this helps! :-)
@@Tugennov Maybe. I'm using a 16" laptop though, and I have no problems using it on my laptop whether in trains, during flights, or in my office. I would say the experience is largely subjective and little to do with your physique as the first guy implied.
I'm torn....as I have the Dell XPS 15' [9560]...its suffered some sort of internal damages, as I came back into my office in the den after making coffee to find wispy white tendrils of smoke coming from the rear, after rushing to disconnect that power cord from the device, tried powering it back on but nothing. took the bottom plate off and there are burn marks on the interio, now...I have this thing maxed out with a 2TB SSD 32GB of RAM and that awesome i7....I don't think I wanna "move up" to the more recent models as I believe this model I have is the last one to include the Ethernet jack. But I dunno where to send it for repairs...any advice from the community would be greatly appreciated!!
I’ve always been an HP fan but seriously fed up with all these PC makers buying the same main board from the Chinese manufacturers and just repackaging it. Also, why, why, why do laptop makers copy the Apple-tard keyboard with no f***ing numpad on a 17” machine FFS!
Looking At your Spec Screen: Not Great. Not Enough RAM, half the size SD Drive you really need, no separate GPU. That makes it not great for graphics creators, gamers or high end engineering. Speakers, from your clip, may be large and better placed than many machines, sound like they have a poor base range. I also saw no HDMI or other Video OUT for attaching it to a separate Video Out. Sorry but no. Insufficient bang for the buck to say the least. Plenty of better machines out there.
Don't buy this machine Dell has serious quality control defects on xps 17 and people spend months going through their service run around trying to resolve it only to have their new computers gutted and replaced with refurbished parts. The machine is great but...... There are factory defects many customers have had that make it an expensive lemon and their warranty service nightmare leave people hanging for months by fixing it but not actually fixing the issue. Mother board replacements are common even on machines 1 2 3 months old and they replace it with refurbished parts. Nobody buys a 2000 3000 4000 dollar computer to have a refurbished motherboard installed a few months after purchase.
And...crappy webcam. However, at the end of the day...there are a ton of relatively cheap HD options for clip on external USB web cams and microphones.
I love your reviews, mate, and your reviews in general, too, but please do not make it seem like color gamut directly equates to more color accuracy. The two are not the same thing, I can easily combine a spectacular color gamut with wildly inaccurate colors (in fact that is rather often the case with uncalibrated gaming screens when watching sRGB-mastered content). This is often miscommunicated on RU-vid and I'd like my favorite channels to not make this mistake, please :D Another thing: I hope I did not miss it, but does this still come with the "power feature" of the original model, in where the battery is tapped into under full load, because the PSU does not offer sufficient power?
I have seen this on Dell's website. I do love this one, and the hardware choices are really great (compared to most which usually gives you maybe 12-16 GB of Ram). Looking at it, a large Touch Pad, speakers on the sides, and 4 USB C/Thunderbolt 4 ports, so much like the MacBook Pro. I do wish you could choose the Artic White Color. Dell has a Dexktop Tower XPS, that gives you more choices, like a Blu-Ray reader/ writer. That Dell Laptop definitely is a big upgrade from my HP, where the GPU, Ram, Video Ram and SSD storage wise, except, I do have an HDMI, and a cd/rom drive, 3 USB-A's and a USB-C. I do have USB A devices. I am still planning to upgrade to the larger Silicon I-Mac. I love the Mac OS. As laptops, I would still go with the 16 inch MacBook Pro over any PC laptop. I already have a PC laptop, and it does have an 8th Gen processor and the TMP 2.0. It should be able to run Windows 11 when that becomes available to the Public. I plan to have a Mac and I will keep the HP for Windows. That way, I will have both OS's, and I have the I-Pad Pro 12.9 XDR, with the Magic Keyboard and Apple Pencil. I saw you have one two in the beginning of your video. Nice Cat, at the end of the video.
It’s good. Very good. I don’t want smaller screen size anymore on my laptop. Mine is 1080p. No hinge issues. Trackpad was replaced but still sucked until I put small rubber stops on metal ears underside which were still bent from regular use.
