DVD Map Read Error Fix (2011 GMC Acadia) 

Out of the hundreds of videos I have watched on RU-vid, this video by far saved me the most amount of money. Considering I am pretty tech savvy myself, I never thought of this and it worked!! I didn’t know there was such an easy fix to a costly fix at a dealership. I even sent my whole head unit down to Florida to have someone fix it and they didn’t even do this! Considering they are a business that works just to fix this error and they didn’t fix it is ridiculous, but thank you for the amazing information.

Had the same problem with our navigation system in our 2010 Cadillac Escalade EXT ( map system error). Took it to dealership and they said they would have to remove and send system out for repairs and that it wouldn't be a cheap fix. After veiwing your video I immediately went out and purchased a DVD lens cleaner kit for $29.00. Installed disc and within 20 seconds my navigation systems error was corrected. Works great again Thx.

I just ran into this issue and they said I needed to pay $1065 to replace the whole thing so my Nav would work again. And here I am finding this video on RU-vid. Definitely trying this today!

AMAZING! I've been living without Nav in my '12 Acadia Denali for two years. THIS FIXED IT. $14.99 DVD cleaning disk at Best Buy did the trick in a single cleaning pass. THANK YOU!!!

Did mine yesterday and IT WORKED! thanks for the video. I was trying to change the fuse, I bought a newer disc thinking that was the issue. Worked like a charm 😀👍🏽

Yesssssss saved me and the customer service act like they have no clue, thanks you just saved me a lot of money and time.

Thank you! Is all I can say. This absolutely worked! Spending $10 at Best Buy for the laser lens cleaner disc saved me nearly $200. Thank you again! God bless you!

Thank you sir it work!! Went to Walmart for len cleaner they didn't have so I went to Best Buy it were $14 and some change .It were worth it. Thanks again for the information.

Wow this video was a LIFESAVER! I just received the Lens cleaner disk ($9.50 on Amazon) I ordered after watching this video and my map works! I’ve been so bummed without it but didn’t want to spend the money on a new disk (I probably would have had the same issue with a NEW expensive disk). Thank you so much! I have a 2012 Acadia.

Clever. When unsure how to proceed, go with the simple & cheap first...always. Your clip is a clear illustration the value of perseverance and research. Nice work.

Wow, I bought my 2013 Acadia from Fox Valley like 2 years ago. I hate the way the transmission shifts but so far it hasn't fallen out. Good post, hopefully this will save a bunch of people some money.

Worked on my 2012 chevy traverse ltz.... I bought an insignia disk cleaner from best buy! 13.00 dollars and it worked!!! Thanks!!!!

Just did the same with my 09 Escalade. Worked! Thank you Brother!

I'm going to have to try this. Just got my wife a new-to-her 2008 Acadia SLT-2 and we often get that error message also. Doesn't happen all the time. But her GPS doesn't work more often than it does. Thanks!

Really appreciate you doing this video and providing a solution to the Map Error!

Thank you so much!! I am not at all a car person, but tried this and it worked!!!

Thanks for the great idea! 🎉 I just used a lens cleaner cloth that I use for my glasses and my navigation is working just fine.

So when I put my disc cleaner in my GPS it said push play !! Did I get the wrong cleaning disc or do I have a different problem?

Hey, jester, nice to hear from ya, and good on you for fixing that navy system. I thought the days of cleaning heads were gone with cassette and VCR head cleaners. It’s a sad day in human technological evolution when head cleaners become a standard, again. If any ever tells you tat you need a head cleaner for your SSD storage device, punch dead in the face. LOL, but hey, I’m glad it worked out for you.

I can’t believe it I have a 2010 Cadillac Escalade having the same problem so I said what can it hurt I bought the same cleaner I swear it worked I was like wowwww thanks so much for the tip

Just did mine. Now it's up dating to the New Nav. Thanks You Tube

Dude thank you very much it work for my GMC Acadia ❤️

Does it have to be that exact disc lens cleaner ? Or do you think I can order any brand lens cleaner off Amazon ?

Omg thank you so much this is a game changer!!!!

Too bad you can't find a fix for a 2011 Mazda CX-9 navigation system. Mine is stuck on the insert map DVD. This trick you showed won't work on my car due to the fact I have no way to eject a DVD from the system.

Will it work on a 2012 GMC Acadia Denali??

Compre un Acadia 2008 no me funciona la pantalla de DVD tengo que comprar el disco para que me lo limpie y pueda usar el Dvd y ya funciona???

Quiero comprar uno

I'm f****** happy 🤣 right now I tried mind and it works perfectly with a baby wipes thou

i tried what you had on your video a number of times but it didn't work... now i have an updated disc and a lens cleaner... any other ideas?

just did the same thing and it works great!! thank you

If I put in a CD in my radio it says the map DVD error will this fix that

Anyone know how this will work if I can’t get the nav disc out itself

Quiero saber si hay algún disco para comprar tengo una y nesecito unidad de navegacion

Gonna try it thanks for sharing

Watched your video, then tried. No luck for me. Tried inserting and cleaning a few times, then tried map dvd. Keeps saying map error over and over. :(

How do you use the Auxiliary cord?! Can’t find anywhere

Wonder if they sell the newer ones for cleaning USB ports... lol

Wow man you are amazing

i had the same problem so i put my cd cleaner in it. bingo.. works fine now... baahahaha

Mine won’t even eject so I’m screwed.

I’m going to try that in my 09 Escalade

Just did mines 5 minn ago because I watched this video but it dint work..

I just got a 2011 gmc Acadia Denali and I have the exact same issue I'm canceling my appt with the dealer and trying this.

That's why I hate dealers. Buy 180 new map disk they wanted to sell you and it wouldn't have fixed anything.

Should have bought a ford

Its works once than the next day its back on same bullshit so thats temp fix

Wow, ordered the same cleaning disk off of Amazon 9.95. I couldn't believe it in 40 seconds it worked. I just purchased a 2011 Chevy Treverse. The seller told me the nav system stopped working a long time ago. I started researching and seen where Chevy wanted 179.00 + for a new disk. I kept getting the same error disk. I came across your video, can't thank you enough for the GREAT information.

I used my air compressor and blew into the Map DVD slot with disk removed. I held it about 3 inches away as it has 160 PSI. This fixed my map error. I also did this to the DVD drive because it was intermittent. Only did this a day ago, but so far both drives are working well. I also ordered a $10 Cleaning disk from Amazon in case this is short lived remedy.

THANK YOU!!! Our 2011 was giving us the same error! A cleaning disc worked!!

Thanks for the quick fix, just need disc cleaner!!!! Any suggestions how to remove a stuck CD!!

I did this and it didn’t work for my 2011 Buick Enclave sadly but I’m getting the same error .

Could this maybe also fix dvd/CD player error? Please help.

If you put a dvd in the cd slot it’ll play dvds mine is set up the same as yours

Wow that's awesome I've been trying mine for 2yrs I'm Every so often I google a new hack for it lol now I'm Headed to Walmart to try yours thanks so much I'll let you know

My fm radio still doesn't work though, is there a fix for that?

I tried this but it won't come back out. It's stuck😩😩

Wow, that’s amazing!!

My radio wont play dvds i wonder if this would work for that.

Mine unfortunately didn't work

Thank You

😭😭😭😖😖

how did you get to the second drive thing

My 2010 Traverse popped this error up on my today. I was going to call the dealership but watching this I'm running to Walmart and buying the CD hopefully it will work in mine also....

Thank you so much for sharing, I hope this works for me also, I have had so many issues with my 2011 GMC Arcadia Denali, I've spent so much money on repairs!!!

wow !!! Thanks you saved me a lot of money, I just did it, after I saw your video and it works perfectly !!!! the disc to clean only cost me 6 dollars !!!!! ❤️

After viewing, I had high hopes for my 2010 Honda Crosstour Nav. Recently, after my battery died, when starting up, it keeps downloading the map, and after 2.5 minutes, says "Please check your disc". I tried the exact same Memorex Lens cleaner, but unfortunately, I get the same comment on the screen. I cleaned it 4 x but still no change. If anyone has any other ideas, I'd like to see them. They want $3,2000 for a new reader, $900 refurbished, and $800 for sale on e-bay. Too expensive. I'll just use my cell phone, if necessary. I'll try cleaning a dozen more times, but am not hopeful. Thanks for the idea, though.

Im pretty sure that was a Nickleback CD you took out of there to put the cleaner disc in :)

my map dvd was 12 years old still worked but it looked like i was driving across fields on the new roads only just changed it to get the new roads . its unusual for a sealed dvd drive to need cleaning , keep the dvd cleaner in safe place as i predict you will need it again , as air flow is getting in to dvd drive all the best

Another 5 minute quick fix for you for the same problem. Butter knife wrapped in a baby wipe insert in slot and move left to right. It cleans the laser head. Worked for me

thanks for doing this for everyone i just used the same cleaner disc and fixed my 2012 traverse nav

Wow I tried doing this today and it works great, thanks for the tip

I have a 2011 gmc acadia same problem. I'll try this ASAP. Thanks for the video.

Exact situation. Worked for me! Thank you.

2012 Acadia is doing the same thing! I'm going to try this tomorrow. Thanks

Worked on a 2012 acadia denali! Thanks!

HEY THANKS , I WILL TRY THIS ASAP

Too bad I already threw away the disk and everything. Wish I would have seen this video before.

So that DVD runs continuously when GPS is in use? Seems like a bad idea.

Thank you for sharing this. I’m having the same problem but it tell me the same thing when I try playing a dvd. Not sure if is reading it as navigating dvd but Sometime it would take long reading it and then it would come as error. I have a 2010 chevrolet traverse Itz when I got it they show me and the movie was playing good. Any one that can help me !? Or if I try this same thing maybe it would fix the problem

I have brand new DVD nav which was replaced by dealer it's doing that no way lenses dirty

Lol the guys in the dealership would have just changed the whole unit out.