I can see it being a benefit to both. It will definitely help sellers because many will require immediate payment now and weed out those that bid and "might" buy the item. The "luke-warm" bidders will decline on eBay which is a win for the entire platform. 🎉
I think it’ll be great for buyers I just had a situation where I ordered something. completed The order the guy had in the meantime sent me a $2 off the item and then somehow put the order through and then kept messaging me and telling me that I didn’t pay for it so now they want me to buy two the same item. It was insane. I would love to have done that cancellation button because I would’ve canceled immediately after placing the order, realizing what he has done some sellers out there don’t know what they’re doing lol by the way, thank you my friend for explaining this to us we get an email. Sometimes we get to it sometimes not right away lol
My biggest complaint is people who bid on items and just never pay! No cancelation or contact! They just ghost you! You've wasted time sitting there for a week in limbo! There needs to be consequences for people who waste time and $$$!
it’s when they make you an offer. Most are immediate now but not all. eBay needs to make this 100% across the platform. I don’t have as many non payers now that the have implemented the immediate payment. International is the worse!!
There is always a reason why ebay does anything and it helps them. By increasing the cancel time, they can show more ads to the buyer to get them to click on promoted listings or send them emails with cheaper listings and get the buyer to click. More money for ebay. That is their end goal, generate revenue any way possible.
POSITIVE FEED BACK MEANS NOTHING THESES DAYS SELLERS AND BUYERS KNOW THERES TOO MANY SCAM BUYERS JUST GIVING NEGATIVE TRIGGER HAPPY SO IT DOESNT EVEN BOTHER ME IF SOMEBODY HAS 94% LOOK AT THERE HISTORY AND YOU KNOW BY THE FEEDBACK ITS LIKELY RIVALS TRYING TO TAKE BUSINESS FROM YOU
You are right about everything but I have forced many buyers to take items they don't want and it is not as bad as you think. So far none of them really did anything. I might have got one neutral. I tell them up front I am reporting them if they don't honor their bid and I will also block them. Buyers have to stop running the site.
This is funny, what you just said happened to me last night. I woke up to a sale and a cancelation request overnight. This new policy is better for the buyers, especially after they make an impulse purchase.
The issue I have with this is that I sell sports card,sales a lot of times are based off of player performance and player hype with that being said let’s say player X is on a hot streak, cards are selling and say I buy that player X during one of his games and then all of a sudden he tears an ACL which will most likely affect the value of that card in a negative way. so now that this player is injured, his card value is going to decrease. But that’s OK as a buyer I can cancel, As a seller I’m not HAPPY!!! just my thought great video by the way
Sounds good to me. I mainly sell on eBay, but I’ll sometimes buy. Nothing is more annoying than a seller taking forever to ship an item. At least now if they take too long to ship, I can cancel and buy somewhere else.
@@RM-qi6ok Agree! Of course, that won't help with the drop shippers who input invalid tracking numbers to appear as if they've shipped days before they actually ship the item.
I'm all for it if eBay wants to start paying sellers a restocking fee when a buyer cancels! Otherwise this is inviting chaos with cancellation abuse. Why wasn't there anything mentioned how many times a buyer can cancel orders? Its bad enough dealing with non pays, now this.
Being able to cancel at least before they physically send it out or drop it off. Should have already been a thing Tired of having to reach out if they haven’t shipped the item yet. Maybe a fee should be applied if they wait long idk…
I cancel when they asked anyway good business. But according to the crazy New York driver on RU-vid they do not usually return it if you don't cancel it. That's what he says anyway.
I really like Joe and his channel, and I agree with him in principle but he is still wrong about this one. If you don't cancel an order not yet shipped, the buyer can force a return in various ways like RSF says in this video (and that can cost a seller FAR more than just canceling the order.)
I have no problem cancelling an order, BUT all those people go directly to my block bidder list. My time is valuable even if theirs isn't. Ebay sales are already problematic, I don't need buyers like that wasting my time.
I had a buyer who wanted to cancel an order (which I did) after printing the shipping label; he told me he only read the item description after he placed the order, and that he did this several times before with other sellers. He is now blocked.
I don't think it's going to change things as long as people don't cancel after it's shipped .. then I would have to do a return ..... which hurts. I only allow cancellations if the buyer does it before I ship it. I don't ship the same day though just incase. I had someone actually try to cancel a transaction 4 days after they bought it. It was almost there by then. They ended up going through Ebay and requesting return and I had to take it back and refund their money.
How do you get rid of feedback notices if buyer cancels? I have a few just sitting there because of this. Doesn’t seem that eBay has considered this aspect. They aren’t ‘problem’ buyers (I read the reason for the cancels) Just curious if I have to look at these forever!
I guess what bothers me is that eBay seems to making it better for themselves and the buyers. Why not for the sellers by incorporating instant payments like every other platform. Can you see Amazon waiting 4 days for the payment? When I bid and win on Whatnot, It’s automatically deducted from my bank account or whatever card that’s on file. Will that day ever come?
Good I can’t stand having to reach out to the seller. If I wanna cancel, I’m gonna cancel. Totally annoying to make us reach out sometimes you just bought something and its only been 2 minutes and to have to reach out is bs
It certainly favors sellers that “adhere to” eBay’s preference of 24hr shipping. Some sellers mark items as shipped using the button and add the tracking later, though it’s not best practice IMO.
If someone cancels an item that has been paid for... and you promote your item. That promoted percentage doesn't automatically get refunded. This is why I always purchase shipping ASAP
I got one day after this came out - I NEVER have returns. The info I got did not tell the item and did not give the buyer or ship to name… they included the buyer aka name and had to search from there. This was a plumbing part and with reading the item description that person should have known if it would fit or not. But, they get to return it on their dime and have 23 days to ship the item….eBay pushes hard for you to immediately refund with very little info. Guess is eBay slaves have no right to know basic info…
I completely agree with you on the price shopping thing. I think the real problem is people’s behavior now of not treating transactions seriously because they can always “cancel”. It’s perpetuating this idea that canceling is not a big deal (nevermind that it affects the seller). So basically people jump the gun and just buy something then price shop in hindsight. Shouldn’t it be the other way around? Price shop before pulling the trigger. On another note, I’ve got my first Bid retraction from eBay when I woke up this morning.. another crazy thing I think which shouldn’t happen in auctions.
Buyers will only have more time to hit the cancellation button IF you take more than 60 minutes to mark it as shipped. So if you are like the seller who took TEN DAYS to ship an old photo negative, yes, you ARE going to see more cancelled items. So those who ship fast will be rewarded. Those who don't....
@@thomasfrench2012 I mean if someone orders something from me at 7pm I’m not shipping it. It’ll ship like normal in the morning. I’m not gonna sit around all night everytime I sell something standing up and going to pull it and ship it. Nah. Imagine people with buildings or storage units like I normally have.
@@RockstarFlipper My point was twofold: A seller can actually reduce the number of cancellations by shipping fast. And if someone takes days and days to ship, they will now suffer for taking so long. I sell items similar to that negative, I can retrieve items like it and have them ready to go in under two minutes. True, that is not going to happen at three in the morning, but the opportunity exists to reduce the time period that a buyer has to cancel.
I also think there are a lot of sellers that don't accept the cancellation and just send the item the next day then say it's too late to cancel, kind of forcing you more into keeping the item when all they will get is a return anyway
I noticed recently when you buy something on ebay it automatically says shipped not tracked. So either ebay or the sellers are somehow automatically shipping so you cannot cancel
They need to be more clear about their testing data results and how they come to their determination on minimal cancellations. Give it a few months and lets see how that goes.
Just sold an item last night after they sent me an offer that I accepted. Got it ready today, packed and labeled. Sent positive feedback. Not 5 minutes later they ask to cancel with this excuse “ With the auto buy on (which mine is off) the account bought 6 different of this item”!? “He said, the auto buy is affecting customers on both ends!? I canceled of course, because if I don’t eBay will go with him. I got my money back but got no positive feedback from this whole transaction!
I dont even know what AUTO BUY means? he means he made 6 offers to 6 different people and his card is setup to auto pay because ebay makes you now (almost everyone)....His fault
I have 80+ % soon to be 100% of my inventory boxed already and I print the lable often within 10 minutes then sort it in a upsor usps tote to go out that morning or afternoon. Now I did have a 170+45 that was labled Saturday night and got canceled sunday and I honored the cancelation as it was still in my outgoing. But i hit the post office at 9 and sometimes 3 everyday but sunday so a majority of these will be shipped within 5 hours. I like the new policy and also pirate ship instantly gives you credit for the wrong label issue so your not getting double dipped on cancled shipping and new shipping charges.
So more cancellations then, not actually fixing the problem are they of people cancelling in the first place, i remember the day when people used to buy and actually want the item and not just mess around, i think the same as send offers it makes the site a bit of a joke
I have a different problem. I was wondering if you or other sellers on ebay are having the same issue? A new GLITCH? I have sent out offers to buyers. The Buyer sends a counter offer. I ACCEPT THE OFFER, but instead of saying sold, it says I sent a counter offer. It has happened 3 times. The first time the person paid. The second time, the buyer didn't pay, and I lost the sale. This morning is the 3rd time. Now I need to call eBay...
@RockstarFlipper yes, I found out. So even though you accept their offer. Someone else can still purchase the item before they get a chance to pay. That makes me look like an a**hole. Counter offers and best offers are basically the same thing. If the buyer makes an offer, they pay at that time.
@RockstarFlipper days? I'm talking minutes. I just accepted their sale. Give the customer a day at least to pay. Plus, the notification sent to me should say that I accepted their counter offer, and we are waiting for the buyer to pay! Not a notice that I sent a counter offer for the same amount they just counter offered me. If that really happens, I look like an idot! Thirdly, I don't make the buyer pay right away. Sometimes, they get paid in 3 days. It is about communication between the seller and the buyer, most importantly. I feel like ebay is creating more problems than helping. What was wrong with the buyer paying when they make an offer? I just dont think it was set up for counteroffers.
I thought this was always the policy. I don't really see much of a difference other than I don't have to go in and do the work now. This isn't a big deal at all.
