Ecovacs T20 OMNI Review - Advanced Robot Vacuum with Both Good & Bad Changes! 

Wow that is very humbling to hear. You have recognized my goal. Provide honest reviews and stand out as a different type of review channel. Really love the support!

Glad to hear those issues don't bother you or you found creative ways to work around them.

What is an onboard water tank? Do you mean a water tank in the robot itself? None of the competitors have it as well right? All of them have it in the base station.

karcher robot have onboard water tank in it

Thanks. Those sponsored channels drive me in same. Reminds me of late night infomercials where you automatically know they are full of crap about the crap they are pushing. Anyway I strive to be different and actually help people instead of helping myself to more money.

So which one you choose?!

I also want to know which one your chose then. I daily confuse myself, which one should I go. Atleast 5+ years of one time investment.

Yea I was a bit disturbed by what I see in other people's reviews. I try and set myself apart by not taking sponsorships so I can say what I need to say. As far as object avoidance I can see where you would consider it better than the S8. When compared to the T10 OMNI and X1 OMNI it is overall worse than those which is the real issue I am pointing out although this model is cheaper than those. Tell me about your experience with the app please.

@@jamie.andrews The app issues are pretty much as you described - it often doesn’t update the vacs current status or just freezes, and the app needs a force restart. Issues editing the map. Strange and illogical settings menu, with options that should be grouped together all over the place. Also so bugs - my rugs (called ‘furniture’ in the app) disappear from the map sometimes when I clean a room that don’t have them in. The strangest bug is that if I set up a routine including the rug, if will change the rug in the routine. Sometimes to one is a different room. The most annoying thing is not being able to manually select the deep edge cleaning, it only happens once every 7 days on auto (or the crazy housing keeping option, that’s a complete waste of time. Also can’t save custom areas, you have to draw it out every time, and you can’t name rooms! Honestly, the amount of time I have spend messing around with this app I could have cleaned with the area with my manual stick Dyson. I have submitted bug fix requests and they even ask for feature suggestions in the App Store, yet they do nothing to improve it.

@@BadgerBob Thanks for those details and it confirms what I suspected which is this is a big issue and for some reason other RU-vidrs are not slamming Ecovacs for this enough.

@@BadgerBob You can change and rename the rooms i.e lounge, bedroom etc.. - divide and combine rooms - and heaps of features. Yes, it is time consuming, but once set - its done. Love my T20.

@@nicolecawood6268 wrong. You can’t rename room. What you are describing are ‘labels’. So yes, I have bedroom 1, bedroom 2, bedroom 3, bedroom 4… not great if you can’t remember which bedroom is which.

Wow, they have it! SQUARE (insert X2 Omni)

@@MandrakeRoomba not sure what the P10 Pro is gonna have

unsure if I like the design, really different, especially the button; stats look very good apart from the battery and they are normally quick to get them to other countries. An odd fact, there is a t20 Pro in China that has a water tank

Thanks for sharing and I agree about the deep cleaning. You should be able to toggle it on or off per session. I don't clean my entire house at the same time so it is useless for me too.

I agree 100%. I do love my T20 - it saves me a lot of time. Walk out the door and she does her thing. 🙂

Yea it does go through a ton of water since the most water used is consumed while washing the mopping pads which is true for all other robots which have a self washing dock, however most of them have an internal water tank which means they can stay out cleaning the floors for much longer before returning to the dock to have their pads washed. Curious if you have seen some of the same issues with the app that I have seen?

@@jamie.andrews Yep, (on Android) if I go back into it after a while I need to go out to at least the front page of the app and then go back into it see the current running status of the task it is completing. Separating rooms can be a nightmare, I also have one full room on the map and which is only coloured in 3/4 hence selecting the room only cleans the coloured area. I have noticed as well to use the robot both you and the robot need to have internet access (hence we are currently reliant on a web service to use this machine). For the water I was wondering if it would help to have a "Wet Mop" button and "Clean Mop" mode, where the "Wet Mop" uses less water?

@@johnward6516 Every robot I have tested to date that has a self washing dock cleans the mopping pads before starting which I agree is a waste of water. Don't know if you have noticed but Ecovacs actually takes this one step further than other robots. When it returns to the dock for a final washing and then switches to hot air drying and you select another room to mop it will start washing the pads again! Yep it just washed them a minute ago and now it is doing it all over again ! Roborock and Dreame will reconize they just finished washing the pads and won't do it again.

To me critical is the lack of water tank and small hoover capacity. I have multiple small floors. It could not navigate a ramp I made. I need to drag the heavy bass station up the stairs to use it elsewhere for mopping, and hoovering works but tiny capacity. So on both counts, useless to me. I should have thought about that in advance. Disappointed.

how does it work for you? If you need to go take it upstairs for example, will it pre-wet the mops and then let you pick it up, or is there a process you have to go through? And roughly how many sqft/minutes can it mop without running out of water?

@@richardplumb3713 Sorry for the late reply. Full disclosure is that since making this comment. I liked the machine but had a few problems with it. To answer your question, no it can’t pre-wet the mop pads like that. You can start it or maybe do a cleaning of the mop pads which would make them work. What I ended up doing is carrying the base upstairs. The base is heavy but manageable if you remove the water tanks. The square footage was pretty good. I don’t have exact numbers but it would be less than most other Lidar bots as the navigations is just okay. The other problem with the square footage is that it uses so much water to clean the pads when it cleans them that it runs out of water really quickly. It used over half of its water to clean the floor because it would go back every 10-15 minutes and fully clean the mopping pads. Another flaw with this design is the water is put down unequally and it puts down too much at the start of its ten minute cycle. Honestly, everything else about the robot was great. The pickup performance on our floor was good and we never had a problem with it running into cables. Now the final thing: we returned it because their new mopping system made the mopping pads fall off frequently enough when going over carpet. The carpets were not even very thick. My understanding is that they have since fixed that issue but I have moved on. Overall I like it and might even recommend it, but I would say be wary. The performance was great, the design was not.

Glad I could help!

I am planning on putting that together soon. Thanks for the compliments!

Thanks for the details!

@@jamie.andrews No problem!

I think the X2 OMNI will steal the show this year with 8000 Pa in 9.5 cm of height, no additional tower, 15mm mob pads lifting.

@@robertwilliam5527Deebot X2 still got those typical Ecovacs quirks, Bad Navigation, buggy app

Splitting the floor plan has gradually gotten worse over time. I use to have 2 room I could not split. Now I have 3. This is a function of the app which is why it affects all models. I need to test the T20 again.

@@jamie.andrews I am getting less water mess by the station, water usage has been reduced, navigation and map stability has been improved. This is all just personal experience of course. Room setup is still a mess. It still is not that good getting over doorsteps (why does reviewers ignore this?) and I do not think the hardfloor tile pickup has been improved. Luckily my apartment is medium size, and I just have a program where it vaccumes problematic areas twice.

Otherwise my apartment is a maze, with one-way passing due to doorsteps, mirrors, curtains and lots of toys. I am supposed by how well it navigates it efficiently.

@@hirolau 99% of robots have the same heights they advertise for thresholds. A problem with testing is there are too many shapes and sizes to give someone an accurate idea of if it can cross a threshold. Often times thresholds separate floors of different types which only adds to the problem since I often hear a robot can go into a room over the threshold, but can't get out due to the floor being lower on the other side. Hope this helps as I have thought about testing this. My thresholds have never been a problem for my robots which does not help.

oh man the q revo is going back to Coscto. What a terrible experience. The navigation on the q revo was horrible It kept getting tangled up in my cat's feeder and fountain cables. It tried to pull the nvidia shield off my console. It ran over the cat saucer, which if it had moiste food in it would have made a mess. I also had the TEO perform a deep clean right after the q revo and the eccovac dirty water tank showed the floor was still very ditry where the q revo dirty water tank made it look as if things were clean. The only positive thing about the q revo is the app. The app is much better. But I'll take cleaner floors any day.

It is very frustrating that they made several changes to the X2 app wise, but still have not fixed the core issues with the app.

Yea I was surprised the rubber roller did so poorly. I also think the reason adding the brush roller from the T10 did not improve significantly was due to the decreased dustbin size. Not positive as I did count the spilled litter on my test result since it did pick it up, but the suction had to be decreased once the bin filled and blocked the filter.

If you have Dreame look at the L10s. Yes you would have to carry it up and down stairs often to keep the pads wet. Only makes sense with a small second story.

@@jamie.andrews we do have Dreame so will check them out thanks. Upstairs is only the bathroom for mopping the rest is carpet so ideally would be able to set a ‘vac then mop’ run to start with dry mops?

@@MrKlawUK Yes that is correct

No I only have a single story home, however without on board water you will need to not have too much floor to cover or you will carry it up and down often to have the pads washed and rewet. I recommend a robot with a built in water tank if that is your case.

That depends on what is more important to you. Do you need lifting mopping pads or do you need an internal water tank?

I thought both t10 omni and x1 omni doesn’t have lift up pads, sorry messaged you under t20 video, just realizing that now, I am more interested in t10 omni or x1 omni, we have children with lots of clutter and we don’t have carpet and I don’t think it makes a difference about internal water tank after watching your other video, which one is better obstacle avoidance? Thanks for your time, I really appreciate your time@@jamie.andrews

@@jamie.andrews between t20 omni, x1 omni and the Q revo which one would you suggest? having internal water tank seems important

@@lohiyadeep The T20 does not have an internal water tank. The X1 does not have lifting mopping pads and is the more expensive choice. The Q Revo is the cheapest but has the worst object avoidance. It comes down to your specific needs and what is important to you.

I have not. I'll take a look.

I have no plans to compare those at the moment, but I did compare the X1 with the L10s is you have not seen that video it is on my channel and might help some.

I have a video on the X2 that you should watch before buying. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-qwCdYQn0jVA.htmlsi=nGwMvOMx3ZLcAbCU I'm not familiar with the L10 Prime. It is not sold in the US. I have reviewed the L10s Ultra which I think is better than the other 2 you stated.

​@@jamie.andrews Thank you very much. I went with the Dreame l10 prime and it is very amazing. Your video about the Dreame l10s ultra really helped me. Dreame is an amazing robot company. I really like my Dreame l10 prime it has daily mopping, intensive mopping and deep mopping and it is a game changer for me. There is also an option for water saving. I really like your videos💪.

@@dudecool5657 Glad I could help!

When testing with the Q Revo I was able to get about 25 minutes before the tank was empty. You could likely push it to 30 minutes since the pads are still wet and even more on the lowest water settings. The T20 will be mostly dry after 10 minutes with the pad wetness set to normal leaving the dock.

@@jamie.andrews ayy that's perfect for atleast one or two rooms of mopping then without moving the station upstairs. It's ridiculous that they don't sell the base station individually for$200-$300 because that would be the best solution but with that information I think I'll just keep the base to the 1st floor then move it upstairs and mop with the on board water. Very helpful thanks my brother 🙏 PS if you know anyone that's trying to sell just the base station (idk why they wouldn't sell it as a combo but just in case) let me know

@@maheshr4108 Yea I would not carry the base upstairs. If I had a second floor that took over an hour to mop I would likely invest in a second vacuum. I would not buy another base fyi since the robot will not likely sync with another base randomly. I know this from trying to move robots between bases with the S series. They don't work.

Yes you can! I recommend the manufacturer's solution.

I prefer Roborock over Ecovacs. That said I like the T20 better than the T10.

@@jamie.andrews thank you!

I ended up getting the q revo. It was 200 more then the Costco t20 but the deal breaker for the ecovac for me came to the water tank onboard. The riborock I can atleast take upstairs to mop my floors as well. The app seems to be better on roborock also. Thanks for your help. I was having option paralysis.

If they are the same Price the L10s Ultra has an integrated water tank and detergent injection. It also has a more user friendly app.

@@jamie.andrews Do you have any concerns about the integrated water tanks in the Q Revo and L10s, since they can’t be seen or removed for cleaning? If you only mop once per week or two weeks, or maybe even once per month, that is a long time even for clean water to be sitting after it has been exposed to air, and I would be surprised if mold doesn’t grow in there eventually. Maybe you could do a video where you let one sit for 2-3 weeks without running mopping, and then take the robot apart and see if any mold has grown in the tank. I really wish they emptied that internal tank at the end of each cleaning. Maybe they do… not sure… could you investigate?

@@GraysonCarr The L10s allows you to empty the internal tank from the app. I do not have any buildup in my tanks of my older robots that had removable tanks so I think that largely depends on water conditions.

@@jamie.andrews Dang, and I ordered the Q Revo. That at least gives me hope that maybe Roborock will add that feature in the future if DreameBot has it.

Sad to hear your expierance. Most RU-vid reviews are paid sponsorships, but not mine. I have not expieranced the issue under furniture, and it really does not make much sense as the T20 with the optical sensors are not dependant on a bright room or area like a RGB camera would be. They might be telling you something wrong. Can you tell me exactly what it is doing when going under furniture?

​@jamie.andrews i though that too. when it goes under it will maybe get its body half way under then turn away. Interestingly it will go around one sofa leg, putting the robot under but that's the one near a light, the rest it will only go around the edge. I tried everything including area cleaning, remapping, nothing changed it. I even enabled vacuum priority in the object avoidance but this made no difference. My furniture is around an inch above the lidar, possibly more. There is a small sag in the material under neath but it is still well above the lidar, it's not like it's even close enough where it might be borderline. If I disable object avoidance it goes straight under without hesitation. I shared all the images and cleaning logs with ecovacs and the response was this "From the images it does look like the cushions sag down a little under the couch hence giving the illusion of an obstacle perhaps. Also, the clearance change and light change (which are affected when enabling/disabling obstacle avoidance) is what is causing the deebot to avoid the area when enabled. Unfortunately, there is no workaround at the moment for the situation. You could try to first do an entire clean of the map. Then once completed disable obstacle avoidance and send it (via the custom clean option) to clean only under the respective furniture. "

Also to add, I've had a response regarding the scrubbing of the mops on the carpet "Unfortunately there is unfortunately no way to disable this - as the unit is programmed to have the mopping plates down and spinning while the unit is returning to the station. It is unfortunately our general recommendation to place the station on a hard floor area." I think this is quite a big issue for anyone like me planning to place this on or close to a carpet. I know I could put something over it but my carpet is a medium pile and a protector wouldn't sit flat. Not only would it look ugly but it would be a tripping hazard for my kids

@@RichyNeal that is pretty bad imo.

@@RichyNeal that is a bs response. They can program it how they like.

It is certainly impressive!

They make changes and add features, but spend little time making improvements to fix glitches.

Yea not sure if they will fix the software bugs, but the roller brush and small dustbin are not easily fixable issues.

@@jamie.andrews my belief or suspicion is this: some companies make minor changes in an attempt to sell more units as most people don't take the time to research the product as you do. Prior to buying a insurance policy buyers should always read the exclusions first. Prior to buying a robot vacuum I believe it's important to look for weak spots cause a vacuum is a long-term use product. You found several that cannot be ignored.

@@gwmattos I am not sure what Ecovacs is doing, but it is confusing to say the least. I also noticed many RU-vid reviews are paid sponsorships which is something I never do with robot vacuums. I do not want to be told what I can or can't say and I want to provide honest reviews. I watched 2 reviews of this vacuum on channels I usually respect and they made claims this is the best on the market.

Lol

The reason I did not release the video before now is I am working with Ecovacs to hopefully solve all of these navigation issues. Otherwise it ain't gonna be good. There are other issues that you may not be aware of as well unless you happen to test like I do. They should have improved on the round X1 instead of switching to a square bot. Dreame is not perfect, but way better than this thing so far.

Always!

other than the integrated tank. there's a 50-dollar difference between them.

L10s

Ok now the q revo or l10s@@jamie.andrews

Well that depends on if there are pets in the house and if there are multiple stories in the home as well.

Yes the water tank in the robot itself. Most robots have this to keep the pads at a consistent wetness while mopping.

I'll have the review out for that one in just a few days! As for recommendations, I generly don't just flat out recommend robots. If you want to share you budget, wants and needs I can help.

I will have my X2 video out next week. The X2 currently has a few issues they need to work out with the navigation.

Not sure which test result you are referring to?

@@jamie.andrews ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-3NS36o9KyBM.htmlsi=_oZcEgPRV6b1s-Il

@@jamie.andrews i dont blame anything of your reviews, i like them very much. These are very useful and appreciated videos, for choosing my next robo vaccum. Thanks

@@marcusroth4272 Thanks. I normally find my testing closely matches Vaccum Wars. I like and respect Chris a lot.

Go to area and pick the room or do custom cleaning

Thanks for watching!

Glad it helped

If you are speaking of that bit on the edge of the tile near the group I do not count that as that was my mistake getting some too close to the grout. To date there is not a robot mop that can clean down on grout lines.

@@jamie.andrews Interesting. But then shouldn't all robots be at 99% instead of receiving a perfect description?

@@entswaggles Not sure I understand your question. In all my other tests with robots I normally only get hot sauce on the center of the tile. If the robot clears all of the stains it gets a 100%. Keep in mind none of this is scientific as I am not performing these test on a lab. They are mostly designed to help showcase the differences between robots.

@@jamie.andrews Fair enough. I would have said 99% if I were you just to emphasize that robots do not clean grouts well, as I didn't know this myself when I recently started watching your videos and getting in the market for a robot.

@@entswaggles Yea this was not really meant to be a grout test, but you have a good point that I really should call that out in future videos. Thanks fore your feedback. For cleaning grout I find the Dreame H12 Pro to do a good job and it is what I use to clean the grout after a test like this.

We shall see.