make the file a little smaller? it can be that the hats brim is hitting the neck of the machine causing the surface that your embroidering on to bend also
The machine can embroiderer well at much higher speeds. But depending on the fabric and the hooping method it is a good practice to adjust the speed as a precaution.
Hi Lulu, that was actually our logo that was custom designed and then scaled to be embroidered on the hat. Im not sure what size that is. The size of the logo is 2.5" x .7". An equivalent font size would vary between fonts.