Welcome to another episode of "The Art and Science of Difficult Conversations," where we believe that better communication leads to a better life! In today's episode, hosts Chris Wong and Lucie Tesarova dive deep into the challenges of managing resistance to change, especially when implementing new technologies in the workplace.
Whether you're a manager, leader, HR professional, or simply interested in improving your communication skills, this episode is packed with valuable insights and practical strategies for navigating difficult conversations with empathy, clarity, and confidence.
🔍 Key Topics Covered:
Understanding Resistance to Change: Explore the psychological reasons why employees might resist new technology or process changes and how to address these concerns with empathy and understanding.
Effective Communication Strategies: Learn how to communicate effectively with your team to reduce resistance, build trust, and foster a culture of openness and collaboration.
Role Play Scenario: Chris and Lucie demonstrate a practical role-play on managing employee pushback, providing real-life examples of what to do and what not to do in difficult conversations.
Balancing Empathy and Accountability: Tips on how to maintain a balance between being empathetic to employee concerns and holding them accountable to organizational goals and expectations.
Common Mistakes to Avoid: Discover the common pitfalls managers make when handling resistance to change and how to avoid them to ensure a smoother transition.
👥 Who Should Watch This Episode?
HR Professionals and Managers
Team Leaders and Supervisors
Coaches and Trainers
Employees Facing Workplace Changes
Anyone Interested in Improving Their Communication and Leadership Skills
🚀 Want to Learn More?
If you enjoyed this episode and want to continue developing your communication skills, make sure to subscribe to our channel and hit the notification bell! We release new episodes weekly, filled with practical advice, expert interviews, and role-play scenarios to help you navigate the art and science of difficult conversations.
👍 Like, Comment, and Subscribe!
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Contact Us
Email - tas.difficultconversations@gmail.com
Chris - www.linkedin.com/in/chriswonglmhc
Lucie - www.linkedin.com/in/lucietesarova
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19 сен 2024
