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Epson WorkForce WF-7610: fix Cartridge Not Recognized & Print Blank Pages 

Kevin at BCH
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A work-log for troubleshooting problems with an Epson WorkForce WF-7610. First, we solved the problem that the printer won't recognize cartridges, and then we unclogged the printhead to fix printing blank pages and blurry texts. We identified the issue as a failed CIS system and replaced it with a set of refillable cartridges. We also discussed how to refill, reset and use the sublimation ink.

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28 авг 2024

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Комментарии : 65   
@cherylbrown6746
@cherylbrown6746 5 лет назад
...'are you trying to save some money naughty boy?"... love it... Yep- my 7710 is printing blanks... hoping this video helps. I have already primed and all.... we'll see... love your videos... This is my second time watching...
@Kyle5K
@Kyle5K 3 года назад
any luck?
@teneshaandcamararmstead5292
@teneshaandcamararmstead5292 3 года назад
Did it work. I am having the same issue with my 7710
@Neo34567
@Neo34567 2 года назад
You have great videos and are so helpful! I have replaced the print head on my Epson WF 7210, thanks to your video. Afterwards I kept getting a paper jam error, took the print head cartridge out and put back in to make sure I did it correctly and now oh my goodness, the print maintenance box ZOOMS FAST to the left side of the printer and slams into the side making a terrible sound. I don’t know what I have done and can’t find any video with this problem! Please HELP!
@ChenzosWorld
@ChenzosWorld 4 года назад
Thanks for the help! I’ve been putting off this repair for awhile. Stay safe on those trails!
@chrluc
@chrluc 5 лет назад
Fantastic video. Honestly because of this video, I will definitely purchase all future products from your co.
@hofnerbass
@hofnerbass 5 лет назад
You produce EXCELLENT videos. Great job, they really help me and I buy your products too.
@aliciabruce3330
@aliciabruce3330 3 года назад
Please help. Epson wf 7720 black ink will not print. cleaned printhead several times, primed cartridges, NO BLACK, colors spotty. Ive watched several of your videos I can't figure this out. I am using chipless refillable ink cartridges from you, BCH. Ink levels show full. Now printer will not recognized large black cartridge. What's happening??
@craigtomlinson5593
@craigtomlinson5593 4 года назад
Hi, I have Epson WF7710 which I use for sublimation printing with refillable cartridges and all of a sudden, after just a couple of months, the Black isn't printing. The inks are registered, it doesn't prompt me that they are non approved inks, and the ink level register shows the ink levels are ok, but, only uses the 3 primary colours, not the black. I've done numerous head cleaning, alignment etc, but the test print just doesn't print any black? I've took out the black ink cartridge, gently shook it, replaced it, refilled it slightly, all looks ok.. Any ideas please?
@SpitDatTea
@SpitDatTea 3 года назад
Do have to have the tank connected to it our can i just put the cartridge in
@uncleb.thisisanicemovie.it2393
@uncleb.thisisanicemovie.it2393 2 года назад
Hi guys. I have a wf-7610 Epson printer that’s printing blank. I have done the head cleaning , alignment and replace the cartridges but still blank. Any idea what’s wrong with my printer. Dispirit and need help.
@malgorzatawarzecha787
@malgorzatawarzecha787 3 года назад
I have a question. My WF 7610 doesn't want to print documents from my computer. The printer stops at the beginning, (it takes paper from the paper drawer, then it starts. Then paper is delivered to the upper case and the printer immediately stops) and I get the message as if a paper was clogged. However when I want to make a copy, it works. Can you please help me with your advice. Thank you very much from Poland.
@BCHTechnologies
@BCHTechnologies 3 года назад
That is very interesting. Did you set the correct size?
@seboge
@seboge 7 месяцев назад
did you figure this out?
@Zoe-nf6bo
@Zoe-nf6bo 3 года назад
Hello, Ive can't get past the "cannot recognise ink cartridges page". I've tried wiping gently wiping down the chips (without water). I brought the cartridges from eBay and they said they were suitable for the Epson WF-7610, but now I'm not sure they are. Can you tell me if the T2521, T252, T2523 & T2524 are suitable for this model? Thanks and love your videos!
@MShrader211
@MShrader211 4 года назад
At 2:34, you didn't really fix anything you simply reseated the ink cartridge.... I have same refillables in my WF-7620, and though it accepts the cartridges (with accompanying "nag" screens) sometimes in the middle of large 11x17 full color printouts in the middle (or worse, near the end) of printing a full color image on photo glossy paper (expensive per sheet!) it halts with the "Cartridge Not Recognized" error yet again! Ruins the printout, photo page has to be thrown away and I have to start over after reseating the ink cartrides! I cannot tell you how frustrating this becomes when you're up against a deadline trying to print 20 or so large full color photo quality prints and the printer stops in the middle of every 3rd page or so because it can no longer recognize 1 or more ink cartridges!!! And yes they ARE FULL OF INK! :-< So what's up with this happening with the refillable cartridges? I never experienced this problem with genuine Epson ink cartridges, so I'm pretty confident these refillables aren't latching in securely enough and that's the issue I was seeking to find a fix for when I came across your video! I've tried 2 different sets of refillable ink cartridges, it makes no difference the same issue re-appears just frequently enough to make me want to scream!
@speedraycer25
@speedraycer25 4 года назад
I have a WF-7510 which i am servicing and have R/R the printer head,but now printer will only show printer error screen(turn off and restart) but does not give code, printer head assembly never initializes.Flashes green lights. Have had this issue when replacing or cleaning printer head?
@dragames
@dragames Год назад
I'm giving up with sublimation. I can't seem to get it to ever work. It either prints blank or so very faint with lines. When I switch back to non sublimation regular cartridges it works again.
@BCHTechnologies
@BCHTechnologies Год назад
Sorry to hear that
@CAVEDWELLER007
@CAVEDWELLER007 5 лет назад
I was told the best reason for buying a Epson printer was because when one of the colored ink cartridges runs out of ink, you can continue to print in black ink only - THAT IS A LIE. Each of the several ink cartridges must have ink, if even one is empty these copiers will not print and you get a message - "You can not print until the empty ink cartridge is replaced." An even bigger problem with Espon copiers, you select to print in "Black ink only" and yet the colored ink cartridges become empty even when you never use them - stay away from Epson copiers.
@kungfujiujitsufliptrick4832
@kungfujiujitsufliptrick4832 4 года назад
yup im having that problem now what a bunch of crooks
@davechism7142
@davechism7142 5 лет назад
For this symptom, it just turned out to be a defective yellow ink cartridge.
@stampedprinting
@stampedprinting 4 года назад
Can I pull air from the bottom using a regular syringe? I’m having a problem with it printing blank nozzle checks with sublimation ink. I also flushed my print heads clean.
@BCHTechnologies
@BCHTechnologies 4 года назад
The Epson’s printhead cleaning function does it. You can just use the built in function.
@ozegabakery1099
@ozegabakery1099 3 года назад
I just replace the head print in my epson WF-7610 and only print color and not black, ink cartridge are new. Can you help me?
@sonjohn2399
@sonjohn2399 Год назад
不知道是否是这个打印机主板的原因,wf7621的主板我已近拆卸下来了,这款主板是epson cc97 main1的型号。
@rivelinodoerahman9492
@rivelinodoerahman9492 5 лет назад
Hello, my printhead is going hard to the left and stops, what can I do to fix it?
@MShrader211
@MShrader211 4 года назад
Tracking ribbon is likely twisted or otherwise out of it's guide on the print head. Check for it, it's an almost clear ribbon of tape with etchings in it that tells the printer where the print head is located on the carriage, and if it gets out of it's guide on the print head the printer will slam the print head all the way to the left without slowing down when powered on.
@adobemanagement8
@adobemanagement8 4 года назад
Thanks for the knowledge! you rock
@Spars135
@Spars135 4 года назад
Wait... What? Where did that reset button magically appear from?
@bobek2894
@bobek2894 5 лет назад
WF-7610 OX97, HARDWARE FAILURE I called Epson they told me it was a hardware failure and they were sending a free replacement. The printer was just 3 years old. If I didn't return the broken WF-7610 they would charge me $140.00. I return the old printer and was never charged. So the replacement was free. It pays to call and ask.
@LUckybones25
@LUckybones25 Год назад
Thank you mate. 🙏
@princessvanessa3842
@princessvanessa3842 3 года назад
Hi. I have an Epson WF 3640 and I am getting these problems. For starters the printer doesn’t print anything at all. I tested it with 2 cartridges. I really don’t know what the problem is but I’m trying to fix it please help me
@BCHTechnologies
@BCHTechnologies 3 года назад
So the printer “prints” but the output is a blank page?
@princessvanessa3842
@princessvanessa3842 3 года назад
It started off with a blank page. Now the printer turns off everytime I try to print something or when I try to run a nozzle check. I’ve tried many steps to try to fix it but each new method I’ve tried to fix it result in new problems.
@princessvanessa3842
@princessvanessa3842 3 года назад
@@BCHTechnologies The problem I had at first was just the ink being clogged. The black for sure and I made sure to install the printer back correctly after cleaning it. But when It get in the process of printing it like just powers off.
@BCHTechnologies
@BCHTechnologies 3 года назад
@@princessvanessa3842 You may have a short in the printhead. Leave the printer for a few days and make sure the printhead dries. Do not repeat the nozzle check before it is dried completely. Otherwise, you may burn the mainboard as well.
@grandmarkdc6298
@grandmarkdc6298 5 лет назад
tHANKS BUT what the hello do you mean click the proceed button? Where is that? YOu know, okay fine. Now, how do we know? Thanks.
@chrisnguyenDQ2012
@chrisnguyenDQ2012 4 года назад
Hi Kevin, I'm Chris Nguyen. I watched a lot of your videos about print head of Epson printers. I used the print head cleaner but it didn't work. I still got the problem. My printer is Epson Photo Stylus 2200 ae messnd my desktop with Windows XP. On the desktop computer screen, I got the message T-0341 only. No ink levels indicated. Can you help me? Sincerely, Chris Nguyen
@BCHTechnologies
@BCHTechnologies 4 года назад
You mean the printer won’t recognize any cartridge, even OEM?
@chrisnguyenDQ2012
@chrisnguyenDQ2012 4 года назад
@@BCHTechnologies Hi Kevin, I don't know. I haven't had this kind of message before. I started using refill ink for about a month then this time I got this problem. I researched until I saw your videos I think with your knowledge, you might find it out. Unfortunately, Epson discontinued supporting model Epson 2200 and the difficulty is to find parts. Thank you very much for your help. Sincerely, Chris Nguyen
@chrisnguyenDQ2012
@chrisnguyenDQ2012 4 года назад
@@BCHTechnologies Hi Kevin, I'm Chris Nguyen again. I can write you a little bit more about the problem I got on the Epson 2200. T0341 is for Photo Black; T0347 Light Black; T0342 Cyan; T0345 Light Cyan; T0343 Magenta; T0346 Light Magenta and T0344 Yellow. They're 7 pin cartridge chip board. This is a problem I've have encountered: I got the 2nd RED LED BLINKING or indicated from the left after I powered on the printer. There're 7 LEDs due to the print head mechanism. The warning message I got is shown "T0341 Photo Black" (ONLY) while the 2nd LED is indicated. Therefore, I couldn't run the Nozzle Check with the warning message: "Nozzle Check can not be completed because ink is low or out". Thank you so much Kevin. Sincerely, Chris Nguyen
@farleyj1999
@farleyj1999 3 года назад
Where can I get this purge file
@oliverparks501
@oliverparks501 3 года назад
Where are you located ..
@executiveparktvshow468
@executiveparktvshow468 3 года назад
Can you fix my Printer?.it's not printing.
@MShrader211
@MShrader211 4 года назад
At 19:23 it doesn't matter if you top the ink cartridge up with ink or not, (assuming it does still have a good amount of ink in it) if you simply push down on it then release without removing it will then become recognized again and you can start printing again (though you cannot resume the current print job it probably interrupted). I'm starting to think these reset chips may be the actual fault that causes this. I'd like to see a fix for that, before I throw the 2 sets of refillable ink cartridges I already have in the trash and return to the abhorrently priced genuine Epson ink cartridges! :-\ Just saying. You never actually fixed the problem of Cartridge Not Recognized errors that occur with the refillable aftermarket ink systems for this series of Epson printers friend. :-(
@sonjohn2399
@sonjohn2399 Год назад
你好,主播,我想问下,我有一台epson wf7621,不知道为何,我的打印机打出来的是白纸,我在网上购买了打印头,已经购买了好几个打印头了,但是每个打印头安装上去后一直都是打印白纸,不知道是什么原因?
@BCHTechnologies
@BCHTechnologies Год назад
这个打印头很难买到不是scam的,基本上是大陆拆机后,清洗不出来,放到亚马逊eBay上,你退他亏个邮费,换个包再卖,你不退他就赚了。清洗好,可以用的大概是100美金,原装新机拆机是大概150美金。如果你买的低于这个价钱,估计是scam。我买了一些新机拆机的,两个里面有一个能用。如果你对打印头确信,那可能是主板driver 芯片坏了,打印头保险丝坏了,或者其他比如MOSFET坏了,要一点点检修。
@sonjohn2399
@sonjohn2399 Год назад
好的,了解了。谢谢,我只是不清楚,是主板的原因还是打印头的原因。之前epson的售后让我把主板和打印头一起换掉,官方的价格报给我是:主板650元,打印头1400元。我觉得太贵了。
@sonjohn2399
@sonjohn2399 Год назад
@@BCHTechnologies ,现在我不知道这个主板是否是好的。网上看论坛说需要用万用表测量这个主板的保险f1和主板的对管,如果主板保险F1和对管是好的,那就是打印头的问题,但我不知道这个主板的对管在什么地方,是用什么字母表示的?毕竟我不是专业维修人员。这个主板的型号是EPSON CC97 MIAN 1,不知道网上有没有该主板的说明书或者是维修手册可以下载?
@BCHTechnologies
@BCHTechnologies Год назад
这个说法是对的。我记得好像它不止有一个保险丝,一共好像有三个,背面一个,正面两个。一般烧了是有显示出错的,但是应该测一下。还有就是Driver Chip, 这个烧了是不显示出错,只是打不出墨。@@sonjohn2399
@sonjohn2399
@sonjohn2399 Год назад
了解了。再问下师傅,如果测下来发现是这个打印芯片坏了,是否可以网上可以买一个相同的或者类似的芯片,把原来的芯片拆下来,把好的芯片焊接上去,从而恢复它的打印功能么?@@BCHTechnologies
@benjacanto3197
@benjacanto3197 2 года назад
tanks¡¡¡ Fantastic
@darkelyaz
@darkelyaz 5 лет назад
Downgrade to older firmware sure fixed this problem at all...but need key to buying first.
@DavidRDarrow
@DavidRDarrow 2 года назад
Ha! "Divorce papers!" At 3:00
@aliciabruce3330
@aliciabruce3330 3 года назад
Btw, you are hilarious, dry sense of humor.
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